Role Overview:Responsible for handling call center calls and keeping customer satisfaction at the core of every decision and behavior Role & responsibilities Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue, and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend refreshment training to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsPreferred candidate profile Previous experience in a customer service role.Strong phone and verbal communication skills along with active listening skills.Familiarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyHigh school degreeEligibility:Good English communication skills.Should able to join immediately.Comfortable to WFO (Viman Nagar)

Role Objective: malomatia is looking for a highly skilled and experienced DevSecOps Architect to lead and guide our internal as well as our customers DevSecOps strategy and platform, ensuring seamless integration between software development, security and IT operations. The ideal candidate will have deep expertise in DevSecOps methodologies, with a focus on designing, implementing, and optimizing scalable, high-performance solutions across cloud infrastructure, automation, orchestration, and configuration management. This role will be responsible for driving automation initiatives, as well as overseeing continuous integration, continuous delivery (CI/CD), and deployment processes, all while maintaining the highest levels of quality, security, and operational efficiency. Role & responsibilities DevOps Strategy & PlanningDevelop, define, and execute the organizations DevSecOps strategy in alignment with business objectives.Identify and implement industry best practices for DevSecOps, with a focus on continuous improvement, agile methodologies, and scalability.Guide and mentor development, operations, and cross-functional teams in adopting and evolving DevSecOps methodologies and processes.Infrastructure Design & ManagementArchitect and manage scalable, secure, and highly available DevSecOps platform.Design and implement automated solutions for infrastructure provisioning, securing, monitoring, scaling, and disaster recovery. Collaborate with development and operations teams to ensure seamless integration of software components with infrastructure.Continuous Integration & Delivery (CI/CD)Design, implement, and optimize CI/CD pipelines to accelerate code deployment and streamline the release process.Drive adherence to continuous integration practices, facilitating rapid development, testing, and deployment cycles.Establish and maintain automated testing frameworks and quality assurance processes to ensure code reliability and consistency.Automation & ToolingIdentify and implement automation opportunities to eliminate manual, repetitive tasks, improving efficiency and productivity across development and operations.Integrate modern DevSecOps tools and technologies into the software development lifecycle, ensuring smooth and reliable operations.Develop and implement comprehensive monitoring and alerting systems to proactively detect, troubleshoot, and resolve issues.Collaboration & CommunicationFoster a culture of collaboration between development, operations, and other cross-functional teams to enhance efficiency and communication.Provide technical leadership, mentoring, and guidance to teams, promoting knowledge sharing and continuous learning.Effectively communicate with key stakeholders to understand business requirements and translate them into scalable and secure technical solutions.Security & ComplianceEnsure infrastructure, deployment processes, and DevSecOps practices comply with industry security standards, regulatory requirements, and best practices.Implement security best practices across all DevSecOps components, including access control, data protection, and vulnerability management based on guidance from our Cyber Security team.Identify and evaluate new automation tools and technologies to close gaps in infrastructure and operations automation.Ensure compliance with organizational standards, customer requirements, and best practices across all aspects of the DevSecOps lifecycle.Maintain comprehensive documentation for infrastructure configurations, deployments, and processes, ensuring transparency and audit readiness. Preferred candidate profile At least 6 - 8 years relevant IT experience.Experience in DevSecOps, automation, Azure Resource Manager (ARM), scripting technologies such as Java Scripting, Terraform, Ansible, Python, PowerShell will be advantageous.Proficient in cloud platforms (e.g., Azure, Google Cloud, OCI) and containerization technologies (e.g., Docker, Kubernetes).Strong experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, Puppet, Chef or similar.Solid understanding of software development methodologies and agile frameworks.Experience with the Testing and Delivery teams to ensure issues identified during test phase are resolved before release to Production environment using DevSecOps concepts.Experience and knowledge of large scale, global IT organizations preferably with System Integrators. Accreditations e.g. AZ-400, Terraform Associate, Docker Certified Associate, Red Hat Certified Specialist in Ansible Automation (EX407), Certified Kubernetes Administrator (CKA), Red Hat OpenShift Administrator, Python, PowerShell. Perks and benefits

This position is an onsite opportunity for our headquarters in Doha, Qatar. Please apply only if below job role suits you and you are open for relocating to Qatar (Doha). Summary The Network and Security Operations team is accountable for maintaining a resilient and secure IT infrastructure that is always accessible for the organization. Their responsibilities encompass providing expert guidance and top-level support for the network and security infrastructure. The role is responsible to Lead for ensuring the stability, security, and performance of an organization's network Security infrastructure. This role requires a combination of technical expertise, leadership skills, and a proactive approach to network operation management. effectively oversee the network and security infrastructure for various clients, whether remotely or on-site, ensuring it meets the organization's requirements in terms of availability, security, and suitability.Brief Responsibilities: Bachelor's degree in a relevant field and over 10 years of related full-time work experience.At least 3 years of experience in ACI infrastructure deployment and operations.Relevant professional certifications: CCIE/CCNP.ITIL certification.Experience in a similar Network Operation Center for large clients. Excellent written and verbal communication skills, with the ability to articulate technology strategy effectively Role & responsibilities Technical Competency Data Centre and Campus Networking Design & Implementation (FabricPath/vPC/VxLAN/NX-QoS/OTVMust Have Experience designing and building complex data center networks with Software Defined Networking (SDN) solutions such as Cisco ACI, VMware NSX or any OpenFlow protocolMust Have Understanding of ACI Multi-Pod, Multisite deployments.Must Have Operate and maintain existing multi-pod ACI implementation. Must Have Securely attach different workloads to the ACI with required EPG, contracts, L2/L3 outs etc. Must Have Integrate ACI with NSX environment in HCI/VVD of Dell/EMC. Must Have End to end knowledge of ACI firmware upgradeMust Have EPGs, BDs, L3 outs, Multiple VRFs, Multi-Tenancy, ACI in band and OOB management, Integration with VMM Domains, Access policy Definition for any type of interfaces single or PC or VPC, L4-L7 Service graph, PBR, ACI High-availability Solutions like Multi-Pods.Must Have Deploying and troubleshooting LAN/WAN, MPLS, IP Routing Protocols (OSPF, BGP, EIGRP, MP-BGP), VRF (L3 VPN), Switching, NAT, VPC, Ether Channel, VLAN, VTP, STP, RSTP, MSTP.Must Have L3 Technologies: GLBP, HSRP, Multicast (PIM, PIM-SM, Auto-RP, IGMPv2, MSDP) QoS, VRRPMust Have Configuration of Cisco devices (Cisco 6807, Catalyst 3850, Catalyst 2960-XR, Cisco Catalyst 4500-X, IE4010 and IE4000, Nexus 7K, Nexus 3K, ASR 1006X, ASR 1002X).Must HaveCertificateCCNP/ CCIE /Relevant - Must Have Wireless & ISE Technologies -Optional Firewall Certification (Fortinet/Palo Alto/FTD)-Optional

Job Summary:A senior bid manager specializing in cyber security will be responsible for preparing technical and commercial proposals in response to RFP/RFI/RFQ, and supporting sales operations in presales activities such as preparing and conducting presentations and gathering requirements from the client.Role & responsibilities Minimum of 8 years of experience in the technology field.Last 4 years of experince in cyber security.At least 2 years of experience in bid management (preparing proposals).Experience in GCC market is a plus.Must have at least 2 years playing the role of presales consultant or bid management.Deep knowledge and hand-on experience of SoC operations and SIME systems, in selection, implementation, operation and support.Deep knowledge of the Security Managed Services from sales offering prospective and from operations point of view.Deep understanding of cyber security standards and frameworks such as:ISO 27000 seriesNISTCOBITCIS ControlsHITRUST Common Security Framework (CSF)FISMAPlayed essential role in presales in which he/she prepared sales pitch, prepared business and technical presentation, lead technical discussions, collected requirementsetc.Comprehensive understanding of the sales and tendering process in technology companies.Ability to work long side partners and conduct in depth technical and scope discussion, and ability to solve issues and bridge gaps with the partners.Work shoulder-to-shoulder with the cyber security technical team to define the solution and match it to the customers requirements, be the individual contributor in bid proposals, while ensuring alignment with client requirements, compliance with industry standards, and differentiation through innovative solutions.Prepare technical and commercial proposals in response to RFP/RFI/RFQ following the standard bid management life cycle, for SOC services, Infrastructure Security services, VAPT Services, Application Security, Cloud Security services, Data Security services and Managed Security Services.Develop all the required content for the proposal including but not limited to: SoW/requirements, technical write-up of the solution, product descriptions, assumptions & constraints, Bill of Martials, service model and delivery methodology, project management methodology, project timeline, commercial details, terms and conditions, team profiles, references and success stories, company profile.Work closely with the engineering team to keep them abreast of industry trends and customer requirements.Leverage industry knowledge and experience to define and guide the customer requirements and configuration of solutions.Ability to prepare proposals, demos, presentations, and PoC (solo with minimal help)Develop and implement strategic bid plans aligned with organizational objectives, leveraging your deep understanding of cybersecurity requirements and market trends.Create Bid Briefs, manage Bid reviews, create workshare agreements, and scope definitions with internal and external partners.Coordinate bid activities across internal teams, including sales, technical, and legal stakeholders, ensuring timely delivery of high-quality proposals.Work with Cybersecurity practice in developing sales collaterals required in bid pursuits.Implement robust quality assurance processes to review and refine bid documents, ensuring accuracy, coherence, and adherence to company standards.Drive continuous improvement initiatives within the bid management process, incorporating lessons learned and best practices to enhance efficiency and effectiveness.Stay abreast of emerging cybersecurity trends, and industry developments, providing valuable insights to inform bid strategies and positioning.Skills Requirements:Excellent English language (speaking, listening, reading) and ability to write technical and commercial proposal in English.Good presentations skills in which he/she is able to lead presentation for the customer on technical level, beside to develop the content of the presentation.Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.Exceptional organizational and project management abilities, with a keen eye for detail and a commitment to delivering high-quality outcomes.Strategic thinking and problem-solving skills, with the ability to anticipate challenges, identify opportunities, and develop innovative solutions.Proficiency in bid management tools and software, as well as Microsoft Office Suite (Word, Excel, PowerPoint).Ability and willingness to work in dynamic timelines. Preferred candidate profile Bachelors degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or IT related field.Highly desired: IT Security certifications (sorted by most wanted):CISSPCISMCEHPCCSAPCNSACCSPGIACECSACySA+Security+PenTest+CASP+Perks and benefits

Job Role: Experienced Senior Database Administrator (DBA) with a minimum of 8-10 years of hands-on experience in managing, optimizing, and supporting multiple database platforms, including DB2, Oracle (Good to have), PostgreSQL and MS SQL Server ( On Prem and Azure ) . The ideal candidate will be a seasoned professional with deep technical expertise in database administration, performance tuning, high availability solutions, and disaster recovery, combined with strong leadership and mentoring skills to guide a team of DBAs. Role & responsibilities Database Management: Administer and manage DB2, Oracle, PostgreSQL and MS SQL Server databases across development, test, and production environments. • Performance Tuning: Monitor, analyze, and optimize database performance, including query optimization, index tuning, and resource allocation across all platforms (DB2, Oracle, SQL Server and PostgreSQL). Backup & Recovery: Implement, manage, and test backup and recovery strategies for all supported database platforms to ensure data integrity and business continuity. High Availability & Disaster Recovery: Design and implement high availability solutions and disaster recovery strategies using tools such as DB2 HADR, Oracle Data Guard, and MS SQL Server Always On. • Database Security: Manage database security, including user access controls, encryption, and audit logs across all platforms to ensure compliance with security and privacy regulations. • Automation & Scripting: Develop and maintain automation scripts for routine DBA tasks (e.g., backups, patching, monitoring) using scripting languages such as Shell, PowerShell. Database Migration & Upgrades: Lead and assist in database version upgrades, migrations, and patching across DB2, Oracle, and MS SQL Server environments. Database Architecture: Design and implement database schemas, tables, stored procedures, and views to support business applications and ensure data integrity and performance. Troubleshooting & Incident Resolution: Diagnose and resolve complex database issues, including performance bottlenecks, data corruption, and outages. Capacity Planning: Perform database sizing and capacity planning to ensure systems scale effectively with growing data needs. • Cross-Team Collaboration: Work closely with development teams, system administrators, and other stakeholders to ensure optimal database performance and support business requirements.Notice Periods :- Looking for Immediate joiner, 15 Days , 30 Days

Role Objective:As an Offshore Cloud and IT Managed Services Presales Specialist, you will support the Qatar presales team by developing high-quality technical solutions, creating compelling presales materials, conducting market research, and maintaining a solution knowledge base.Role & responsibilities Solution Documentation and Technical Content Development: (40%)Assist in creating and maintaining technical solution documents and architectures.Contribute to detailed technical write-ups for RFP/RFI responses.Document reusable solution components and maintain reference architecture libraries.Support the generation of reusable content for proposals and presentations.Presales Materials Development and Design: (30%)Create visually engaging presentation materials to support client discussions.Help design templates and frameworks for common client scenarios.Maintain and organize pricing models and costing templates.Assist in managing the centralized repository of presales resources.Technical Research and Market Intelligence: (15%)Research emerging cybersecurity technologies and industry trends.Support competitive analysis and solution comparison activities.Assist in drafting technical whitepapers, solution briefs, and research summaries.Monitor industry best practices and help document reference architectures.Presales Support and Knowledge Management: (15%)Provide remote technical support to the HQ presales team when needed.Assist in maintaining a knowledge base of solutions and best practices.Support opportunity qualification by preparing initial solution scoping materials.Preferred candidate profile Bachelors degree in computer science, Information Technology, or related fieldRequired Certifications:ITIL v4 Foundation (minimum)Major cloud platform certification (Azure, GCP, or OCI)Desired Certifications:ITIL Intermediate/Expert levelsProject Management certification (PMP/Prince2)Industry-specific certifications (as relevant)Technical KnowledgeDeep understanding of cloud and infrastructure servicesStrong knowledge of managed services solutions and delivery modelsExperience with major ITSM platformsUnderstanding of security frameworks and compliance standardsKnowledge of service management standards7+ years total IT industry experience4+ years in managed services pre-sales or solution architectureDemonstrated experience in:Solution designProposal developmentTechnical content creationPresales supportPerks and benefits

Role Overview:The Presales Associate supports the presales team by preparing and maintaining technical content, researching emerging cybersecurity trends, and assisting with solution documentation and presales material development. This is an entry-to-mid-level role focused on providing foundational support for client-facing activities.Role & responsibilities Solution Documentation and Technical Content Development:Assist in creating and maintaining technical solution documents and architectures.Contribute to detailed technical write-ups for RFP/RFI responses.Document reusable solution components and maintain reference architecture libraries.Support the generation of reusable content for proposals and presentations.Presales Materials Development and Design:Create visually engaging presentation materials to support client discussions.Help design templates and frameworks for common client scenarios.Maintain and organize pricing models and costing templates.Assist in managing the centralized repository of presales resources.Technical Research and Market Intelligence:Research emerging cybersecurity technologies and industry trends.Support competitive analysis and solution comparison activities.Assist in drafting technical whitepapers, solution briefs, and research summaries.Monitor industry best practices and help document reference architectures.Presales Support and Knowledge Management:Provide remote technical support to the HQ presales team when needed.Assist in maintaining a knowledge base of solutions and best practices.Support opportunity qualification by preparing initial solution scoping materials.Contribute to standard operating procedures (SOPs) for presales workflows.Preferred candidate profile Proficient in technical writing and documentation.Foundational knowledge of cybersecurity solutions and technologies.Strong PowerPoint and data visualization skills.Familiarity with solution design and architecture principles.Excellent English communication skills, with a willingness to learn and grow.Criteria:Relevant Exp: 5-7 YearsFair working experience working on Cyber Security presalesGood English communication skills.Available to join: Immediate to 30 days max

Job Role: Sr. Linux & storage Admin Responsibilities: Install, upgrade, and maintain Linux based systems such as Red Hat, Ubuntu, CentOS on on-prem as well as Azure Cloud.Troubleshoot problems with Linux servers, running various versions of Linux, including Red Hat, Ubuntu, CentOS on on-prem as well as Azure Cloud. Engage in continuous testing of new Linux versions on on-prem as well as Azure Cloud.Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening.Respond promptly to incidents, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and management.Manage system changes through change request process & provide status reports to the relevant parties.Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.Proactive capacity planning and report to Sr. Management Collaborate with other teams and team members to develop automation strategies and deployment processes.Create and modify scripts or applications to perform tasks.Manage Backup/Monitoring/Antivirus/Nessus/Qradar endpoint.Manage various HA cluster.Ensure daily/weekly/monthly backup are performed successfully on daily basis. Documentation Create/Update SOPs and desk side notes.Exceptionally good written and verbal communication skillsUnderstand and provide input in designing of the infrastructure with optimized approach. Operate Storage in main Datacenter and DR site. Providing operational support of the Dell EMC PowerStore, Dell EMC, HPE NAS environment.Create, manage, and maintain FCIP replications configurations between main site and DR. Administer and maintain SAN configuration and operations.Create, manage, and maintain storage configurations and replication between main site and DR. Create and manage Storage Pools, Volumes, SnapshotsConduct regular performance tuning for the hosted storage system. Ensure License compliance for Storage and SAN environment. Work with technology providers to upgrade Storages operating system, and Firmware to new versions. Keep up to date documentation for the storage, diagrams, and baselines. Provides system administration and maintenance support on Linux, VMware/Hyper-V, Windows, and UNIX-based environments in client/server, network, and data storage capacities.Required Skills and Qualifications: Bachelors degree in computer science or a related field10+ years of Linux Admin experience in RedHat, CentOS and Ubuntu Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (RHCE)Microsoft Certified: Azure Administrator AssociateDesigning and Implementing Microsoft DevOps SolutionsVMware Certified Technical Associate - Data Center Virtualization ITIL Foundation certified.8 years of Storage admin experience Deep knowledge of Dell EMC PowerStore, Dell EMC, HPE NAS environmentDeep knowledge of SAN Switches and SAN fabricGood knowledge of storage Replication Knowledge of sanpshot, cloneCertified in Del EMC storage. Certified in any San switch.

Skills & Experience: Minimum of 7 -12 years of hands-on experience in managing and supporting cloud environments, preferably with Microsoft Azure. Proven experience in a similar role, with a strong focus on Cloud Platform Managed Services. Experience in working in an environment to manage cloud platform operations at scale aligned with SLAs. Experience with cloud infrastructure components such as virtual machines, networking, storage, and databases. Proficiency with scripting and automation tools (e.g., PowerShell, Python, Bash, Ansible, Terraform ( Any two). Strong understanding of cloud security best practices and concepts. Extensive knowledge of ITIL framework and best practices. Proven ability to lead, inspire, and manage technical teams while driving high performance and collaboration. Strong relationship-building, communication, and problem-solving skills with a customer-centric approach. Good verbal and written communication skills for effective engagement with technical and business stakeholders. Strong analytical skills to address technical challenges and develop solutions.

XPERIENCE(Special behavioral skills, knowledge and experience needed for the satisfactory performance of the job)1. Educational Qualifications: Degree in Computer Science or Engineering Azure Administrator Associate certification - mandatory. Relevant cloud certifications (e.g., Azure Solutions Architect Expert) - highly desirable. ITIL Foundation and FinOps Certified Engineer certifications - highly desirable.Page 3 of 32. Skills & Experience: Minimum of 3 years of hands-on experience in managing and supporting cloud environments, preferably with Microsoft Azure. Proven experience in a similar role, with a strong focus on Cloud Platform Managed Services. Experience in working in an environment to manage cloud platform operations at scale aligned with SLAs. Experience with cloud infrastructure components such as virtual machines, networking, storage, and databases. Proficiency with scripting and automation tools (e.g., PowerShell, Python, Bash, Ansible, Terraform). Strong understanding of cloud security best practices and concepts. Knowledge of ITIL framework and best practices. Good verbal and written communication skills for effective engagement with technical and business stakeholders.EXPERIENCEnalytical skills to address technical challenges and develop solutionsE

Educational Qualifications: Degree in Computer Science or Engineering Azure Solutions Architect Expert certification - mandatory. Relevant cloud certifications (e.g., Microsoft DevOps Engineer Expert) - highly desirable. ITIL Foundation and FinOps Certified Practitioner certifications - highly desirable.2. Skills & Experience: Extensive experience 9-15 Years(10+ years) in managing and supporting enterprise-level cloud environments across multiple platforms (AWS, Azure, GCP). Proven experience in a similar role, with a strong focus on Cloud Platform Managed Services. Proven track record of successfully leading and delivering cloud strategy, architecture, and implementation projects. Deep understanding of cloud infrastructure components, including networking, storage, compute, security, and databases. Expertise in cloud automation, orchestration, and infrastructure-as-code concepts and tools(Terraform, Poweshell. Strong understanding of ITIL framework and best practices. Excellent communication, presentation, and interpersonal skills. Strong leadership, mentorship, and team-building abilities. Proven ability to lead, inspire, and manage technical teams while driving high performance and collaboration. Strong relationship-building, communication, and problem-solving skills with a customer-centric approach. Good verbal and written communication skills for effective engagement with technical and business stakeholders. Strong analytical skills to address technical challenges and develop solutions.

Your primary responsibility will be to manage/maintain Client's 24x7 Infrastructure, services and application. You will proactively monitor and resolve application, system or network incidents affecting Client services quickly and ensure maximum availability and performance. You will perform these tasks using various standard tools, internal ticketing systems, and monitoring consoles. You will serve as a coordination point for communications between internal and external customers, engineering teams, and other operations teams during events that affect the site. Manage communication of issues affecting site availability or performance to executive management, internal and external customers. The ideal candidate must have strong communication skills and an eye to automate routine tasks and spot long-term trends in a production environment. The mission of this NOC is to provide 24x7x365 operational and administrative support for clients Entertainment and to manage all incoming and outgoing support requests related to the network and business infrastructure while working with internal and external customers and teams to drive and coordinate issues to resolution within defined SLAsJob Responsibility Performs initial troubleshooting, problem analysis and isolation of network and system events in accordance with NOC incident management guidelines Provide Tier 1 backend troubleshooting and support across all teams, engineers and systems. Provides quality, timely and accurate end-to-end support of any issues within functional area of responsibility-this includes (but not limited to) phone, email and documentation/tracking of the incident in the ticketing system Enters data into trouble ticketing system in an accurate and complete manner to document problems including diagnostic results and multiple product correlation as well as escalation Create and follow up to change requests, incidents/Break-fixes, Event, Alerts and perform other scheduled activities within the SLA requirements & Ensure all alerts create tickets within our ITSM tools Monitor a wide variety of infrastructure services that include, but are not limited to telecommunications circuits, LAN/WAN/networks, including, routers, switches, firewalls, load balancers, servers, storage, backup, and core applications Monitors and tracks scheduled network maintenance activities in applicable tools analyzing the duration and potential impact to customers and ensuring they are consistent with approved times for these activities Monitor, analyze and track system faults and hardware performance using all available tools Monitor Network & Service stability and performance to ensure 24x7 operations and resolving service impacts as they occur within SLA Provide a high level of customer service with internal departments and external customers to resolve issues Understands and responds properly to escalation procedure Serve as single point of contact for all customer communications and escalations. A strong team player who is accountable towards business urgency, work in shifts to provide onsite 24x7 coverage to customer, be flexible to work beyond stipulated hours Maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken Manage multiple email accounts and respond clearly and professionally Provide Tier 1 backend troubleshooting and support across all teams, engineers and systems

Role & responsibilities Taking up full ownership of assigned technical and development activities for change requests, minor enhancements, major enhancements, and project tasks.Perform Application development & configuration setups.Development using languages / tools such as SQL, PL/SQL, Forms, Reports, Java, OAF, BI Publisher, E-Business APIs, E-Business Interfaces, AME, Workflow Builder, Discoverer, Web ADI etc.Demonstrate proficiency in creating XML and BI publisher reports and Alerts.Document code consistently throughout the development and/or enhancement processGenerate and maintain required design and other documentation for the development tasks.Design solutions based upon business requirements and user specifications.Review technical solutions when needed.Participate in peer code/design reviews to ensure the delivery of quality solutions.Liaise with functional consultants primarily and with Business IS teams when needed during the design, development, and testing processes.Review, fix, enhance and develop code.Perform quality assurance for all deliverables.Raise Service Requests in Oracle Support for analyzing issues when needed, for system enhancement requirements.Perform technical analysis, design and build of OBIEE reports.Follow HMC Service Management guideline, adhering strictly to the processes and use the HMC ticket management system to follow Change and Release management processes for technical deployments.Preferred candidate profile Bachelors degree in computer science, Engineering, or related field.5~6 years development with ADF technologies.More than 5 years development experience with Oracle E-Business Suite ERP R12.2.xDevelopment experience of OBIEE reportsDemonstrated ability to effectively manage information systems and deliver on commitments.Excellent written and verbal communications skills in English.Strong organizational skills with the ability to handle numerous tasks and projects simultaneously.Capable to deliver under stress. Excellent interpersonal skills.Excellent Team playerHas taken up below responsibilities as part of prior experience:ERP (Oracle E-Business Suite + Fusion) application development along with development using different Oracle Technology products.Extensively used Oracle Development tools for E-Business Suite and standalone tools (such as but not limited to SQL, PL/SQL, Forms, Reports, OAF [Oracle Applications Framework], ADF, Java, BI Publisher, Workflow Builder, SOAP Web-services, REST Web- services)Designed a fully customized application using MVC design models and implemented it using ADF technology.ADF applications end-user support with varying degrees of technical abilities, along with follow-up on technical problems raised by end- users.Strong knowledge of java technologies (J2EE, J2SE) certifications is a plus.Performed programming, testing, quality assurance phases of assigned technical work.Oversaw all aspects of user and system documentation, user training sessions, systems support and opening service requests using My Oracle Support while following Oracle standards.Worked with software providers to solve user problems for other systems integrating with E-Business Suite and other technology products.Managed reactive level support for the ADF application.Designed and scoped ADF customized systems, through an achieved understanding of business and the resulting needs of business users.Delivered reliable, secure, and cost-effective systems including development of high-yielding relationships with external/internal customers.Drove customer satisfaction by actively monitoring the end-user experience and creating action plans to address significant issues.Ability to use the web-services integration technologies and to develop web- services using both types of web-services (SOAP, RESTfull).Experienced in OBIEE development.Perks and benefits

Role & responsibilities Taking up full ownership of assigned technical and development activities for change requests, minor enhancements, major enhancements, and project tasks for mobile app development requests.Perform mobile app development and configuration.Managing IOS certifications, licensing and XCODEDevelopment using languages / tools such as SQL, JavaScript, C# andIntegrations using REST APIs, JSON etc.Host and deploy webservices as required.Document code consistently throughout the development and/or enhancement processGenerate and maintain required design and other documentation for the development tasks.Design solutions based upon business requirements and user specifications.Review technical solutions when needed.Participate in peer code/design reviews to ensure the delivery of quality solutions.Liaise with functional consultants primarily and with Business IS teams when needed during the design, development, and testing processes.Review, fix, enhance and develop code.Perform quality assurance for all deliverables.Follow HMC Service Management guideline, adhering strictly to the processes and use the HMC ticket management system to follow Change and Release management processes for technical deployments.Preferred candidate profile Bachelors degree in computer science or engineering.8+ years of experience in mobility development technologiesCertified VoltMX Developer having VoltMX IDE development experience.Kony cross-platform development experience on Android, iOS (both Mobile and Tablet) and Desktop web platforms.Excellent Core Java/J2EE knowledge.Mandatory experience working with UI/UX using Eclipse IDE preferably Temenos/Iris/VoltMXMandatory experience incorporating technologies such as geo tracking, maps etc. in mobile apps.Mandatory experience in full life cycle development (including signing and release) of Android/IOS native applications.Mandatory experience in managing IOS certifications, licensing and XCODE.Mandatory experience using Android studio.Strong knowledge in SQL, JavaScript, C#.Knowledge of Integrations using REST API’s, JSON etc. Experience with Oracle E-Business suite/ Oracle fusion shall be considered as an asset.Working knowledge with Oracle and SQL ServerUnderstanding of hosting and deploying webservicesPerks and benefits

Job OverviewWe are seeking a highly motivated and skilled Java, J2EE and Spring Boot Support Engineer to join our dynamic support team. In this role, you will be responsible for providing technical support for our enterprise-level applications built using Java and Spring Boot. You will work directly with internal teams, customers, and stakeholders to troubleshoot and resolve issues, ensuring the smooth and efficient operation of our applications.As a Support Engineer, you will utilize your expertise in Java-based backend systems, Spring Boot microservices to identify problems, provide solutions, and enhance the overall user experience. Key ResponsibilitiesProvide technical support and troubleshooting for Java, Spring Boot based applications in production and test environments.Act as a liaison between development and operations teams to ensure the timely resolution of critical production issues.Investigate, diagnose, and resolve software defects and application errors; collaborate with developers to determine root causes and provide solutions.Assist with the deployment, configuration, and monitoring of Spring Boot microservices applications in both cloud and on-premises environments.Monitor application performance, analyze logs, and recommend performance improvements and optimizations.Collaborate with development teams to understand application requirements, participate in troubleshooting complex issues, and suggest improvements in code and system design.Provide support for RESTful APIs and ensure seamless integration between the front-end (Angular) and back-end (Java, Spring Boot) components.Maintain detailed documentation for all support processes, bug fixes, solutions, and known issues.Provide on-call support for critical production incidents and escalations during off-hours when required.Participate in the continuous improvement of system monitoring, alerting, and troubleshooting tools.Assist in onboarding and training new support engineers.

Role & responsibilities Passport Mandatory for this Role. Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile.Keep records of all conversations in our call centre database in a comprehensible way Frequently attend refreshment training to improve knowledge and performance level Meet personal/team qualitative and quantitative targets. Preferred candidate profile : Passport Mandatory .Perks and benefits

Role & responsibilities : Must have strong understanding of object-oriented programming in an enterprise environment and demonstrate ability utilizing object-oriented techniques to produce correct, extendable, reusable and efficient solutions.Assist with formal analysis of user requirements with regard to new and existing systems, and to provide appropriate documentation.Ensure that developed software is robust, performant and meets the user`s functional requirements.Assist all staff in the preparation of complex searches and reports using the reporting tools and other techniques as appropriate.Assist with estimating the effort and timescales involved in the tasks that have been delegated to the team.Operate proactively within an environment of closely managed projects, providing regular task updates and supporting project management processes.To work along with other departments in the deployment of applications and the support & maintenance of systems.Provide guidance to the team junior developers wherever required We are looking for Sr. Fullstack developer with minimum 6+ years of experience into core development.Candidate should have 6+ years of Angular v10+ experienceCandidate should have 5+ years of minimum experience with Java J2EE, Core Java development.Candidate shall have experience of minimum 2-3 years in (Spring and Hibernate) OR (Spring and JPA).Very much hands on is required with Restful Services minimum 5 years.Experience in Oracle RDBMS is must have.Preferred candidate profile