986 Active Listening Jobs - Page 15

Role Overview: You will become an integral part of the client operations team, delivering outstanding customer service and support within service center operations across various products and platforms. Your expertise in strategic planning and anti-fraud awareness will be crucial to ensure smooth operations and safeguard clients" interests. Your role will involve enhancing the client onboarding experience, addressing inquiries, processing transactions, and troubleshooting issues. Key Responsibilities: - Assist in the end-to-end client onboarding process, ensuring a seamless experience across various products and platforms. - Contribute to detecting and preventing fraudulent transactions by u...

Role Overview: You will be joining Rise Network, a physiotherapy and wellness center in Thane, dedicated to offering effective and reliable physiotherapy and rehabilitation services. Established in 2021, our center is rapidly growing its clientele to ensure prompt recovery from various physical issues, thus making a positive difference in people's lives. As a Physiotherapist at Rise Physiotherapy in Thane, your main responsibility will be to evaluate the physical conditions of patients, create customized treatment plans, conduct therapeutic exercises, administer manual therapy, and track progress to attain the best possible results. Key Responsibilities: - Evaluate the physical conditions of...

Role Overview: You should possess excellent verbal and written communication skills in both the local language (Hindi) and ideally in English as well. This includes active listening and the ability to clearly convey information. Familiarity with CRM (Customer Relationship Management) software is crucial for managing customer data, tracking interactions, and following up on leads. Telecallers often need to generate leads, qualify prospects, and close sales, requiring persuasive and negotiation skills. Accurate data entry is vital for maintaining records and updating information in the CRM system. Problem-solving skills are essential as telecallers need to handle customer queries, resolve issu...

Graduate Freshers/ UG exp candidate with 1 year exp can apply Good Communication 5 Days working proper night shifts Sat-Sun Fixed Offs Salary: Fresher 16-17K in hand Exp. up to 21.5k Walk-in Drive at Company's Office. Contact: Preeti - 9990035673 Required Candidate profile Graduate Fresher Good Communication Ok with night shifts Perks and benefits Both Side Cabs Sat-Sun fixed off

Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Customer Support/Technical Support Job Criteria: 1) Immediate joiners required (People who can join us by Sept). 2) Excellent verbal communication skills in English. 3) Freshers and tenured candidates with 6 months of work experience can apply. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.5 LPA to 3.25 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, ...

Manage guest relations, site visits & client meetings, support sales/marketing with coordination, materials & events, handle admin, CRM updates & digital visitor management.

Description We are seeking a dedicated and enthusiastic Telecaller (Female) to join our team. This entry-level position is ideal for freshers looking to start their career in sales and customer service. The Telecaller will be responsible for reaching out to potential customers, promoting our products, and providing excellent service to ensure customer satisfaction. Responsibilities Make outbound calls to potential customers to promote products and services. Follow up on leads generated from marketing efforts. Maintain accurate records of calls and customer interactions in the database. Provide excellent customer service and address customer inquiries effectively. Achieve daily and weekly cal...

Role Overview: As an individual in tax services at PwC, your primary focus will be on providing advice and guidance to clients regarding tax planning, compliance, and strategy. Specifically in indirect tax, you will concentrate on value-added tax (VAT), goods and services tax (GST), sales tax, and other indirect taxes. Your role will involve assisting businesses in navigating complex tax regulations and optimizing their tax positions. Key Responsibilities: - Support the property tax compliance process through thorough analysis - Conduct in-depth research on relevant tax regulations and concepts - Develop knowledge of various tax structures and their implications - Manage multiple client acco...

You are applying for the position of Provider Support (Inbound Voice Process) at Integrum Outsource Solutions Private Limited. As a Provider Support Associate/Specialist/Executive, your role will involve handling inbound calls from healthcare providers regarding claims, eligibility, and benefits. You will be responsible for verifying member eligibility, benefit coverage, and authorization requirements, while maintaining HIPAA compliance and protecting confidential claim information. Additionally, performing administrative duties as assigned will be part of your responsibilities. Key Responsibilities: - Handle inbound calls from healthcare providers regarding claims, eligibility, and benefits...

Role Overview: As an Application Consultant at Capgemini, you will play a crucial role in understanding the client's business processes, both current and future, and aligning them with the technologies in use. You will be responsible for determining the scope of standard implementation and identifying areas that require customizations or extensions to the application. Your role may involve functional customization of applications, collaborating with developers to design enhancements, and working with business users to implement process changes. Key Responsibilities: - Conceptualize business or technical solutions by leveraging colleagues and partners - Master at least one methodology in-dept...

Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role involves being the first point of contact for clients, ensuring the operational functionality of their IT infrastructure and systems. You will be responsible for proactively identifying, investigating, and resolving technical incidents and problems, with a focus on providing first-line support for standard and low-complexity incidents and service requests. Your primary goal is to ensure that service level agreement conditions are met without any misses. Key Responsibilities: - Monitor client infrastructure and solutions daily, identifying and addressing problems and errors proactively. - Investigate an...

Role Overview: You will be working as a Community Facilitator at AdagioVR in Delhi NCR, involving a combination of office-based work and field presence in communities. AdagioVR is a science-based, self-led solution for wellbeing delivered through virtual reality, aiming to help people manage stress, anxiety, addictions, phobias, insomnia, and more. Your responsibilities will include delivering AdagioVR sessions, engaging with communities through outreach activities, gathering data, monitoring progress, and collaborating with internal teams to provide insights and feedback. Key Responsibilities: - Deliver AdagioVR sessions in community settings following established protocols. - Engage commun...

Description We are seeking a dedicated and enthusiastic Voice Process Executive to join our team in India. This role is ideal for freshers or entry-level candidates looking to start their career in customer service and voice operations. Responsibilities Handle inbound and outbound calls in a professional manner. Provide excellent customer service by addressing customer queries and issues. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve processes and customer satisfaction. Achieve individual and team performance goals. Skills and Qualifications Excellent verbal communication skills in English and local languages. Ability to handle ...

Key Responsibilities Proactively connect with potential learners via Outbound calls Understand individual customer needs and provide customized course recommendations. Convert leads into paying customers by driving consultative and need-based selling. Achieve monthly revenue targets through high conversion rates and proactive follow-ups. Maintain accurate and up-to-date records of all interactions using CRM tools. Collaborate with marketing and product teams to provide market feedback. Desired Candidate Profile Graduate in any discipline (MBA preferred but not mandatory). 01 years of experience in B2C inside sales, preferably in EdTech or service-based industries. Proven ability to meet or e...

As a Human Resources Business Partner for non-flying functions, your role is crucial in strategically leading HR initiatives and ensuring the seamless execution of people processes throughout the complete employee lifecycle. Your responsibilities will include: - Managing the entire employee lifecycle from onboarding to exit for the designated cohort, ensuring consistent execution of HR processes. - Acting as the pulse-keeper of the organization, implementing robust listening mechanisms, and leveraging feedback to drive continuous improvement in employee experience. - Executing core HR functions such as Performance Management, Rewards & Recognition, Learning & Development, Talent Management, ...

As an HR Recruiter at our company, you will play a vital role in attracting, evaluating, and hiring qualified candidates to meet our hiring needs. Your responsibilities will include: - Executing recruiting strategies to attract, evaluate, and hire qualified candidates - Proactively identifying and addressing hiring needs - Evaluating and refining sourcing and selection procedures - Promoting diversity in the workplace and ensuring recruiting strategies attract diverse candidates - Overseeing and improving the overall candidate experience - Maintaining talent pipelines with potential candidates and past applicants for future staffing needs - Organizing recruitment events to establish a strong...

Job Description: At PwC, you will be part of the Talent and Development team focusing on finding, deploying, training, and enabling talent through talent identification and enhancing employee skills and knowledge. You will collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate, and train employees in line with market developments and firm strategy. Your work in staffing and deployment will involve managing and optimizing the deployment of employees within the organization to ensure the right talent is in the right place at the right time. As a reliable member of the team, you are expected to adapt to working with various clients ...

You will be responsible for developing and administering human resources plans and procedures related to company personnel. This includes planning, organizing, and controlling the activities of the HR department. You will contribute to the development of HR department goals, objectives, and systems, and implement and revise the compensation program. Your tasks will also involve creating and revising job descriptions, conducting annual salary surveys, and analyzing and updating the salary budget and evaluation program. Furthermore, you will develop, revise, and recommend personnel policies and procedures, maintain the company handbook, and oversee benefits administration and affirmative actio...

Role Overview: You will be responsible for answering customer queries in a positive and effective manner, both via e-mail and over the phone. You will need to identify and assess customers" needs to achieve satisfaction, handle complaints, and provide appropriate solutions within the time limits. Additionally, you will manage end-to-end support for cashless claims processing, including coordination with hospitals, insurance teams, and customers. Guiding customers on claim submission requirements, approvals, and timelines will also be part of your role. Key Responsibilities: - Answer customer queries through email and phone, ensuring a positive customer experience - Identify and assess custom...

Role Overview: At PwC, the tax services team focuses on providing advice and guidance to clients on tax planning, compliance, and strategy. As an Associate in the indirect tax division, you will primarily work with value-added tax (VAT), goods and services tax (GST), sales tax, and other indirect taxes. Your role involves assisting businesses in navigating complex tax regulations and optimizing their tax positions. Key Responsibilities: - Conduct research and analyze tax regulations to provide valuable insights to clients - Contribute to client engagements by developing skills in tax operations - Assist in preparing reports and documentation for tax compliance - Collaborate with team members...

As a member of the cybersecurity team at PwC, your role will involve focusing on protecting organisations from cyber threats by utilizing advanced technologies and strategies. You will be tasked with identifying vulnerabilities, developing secure systems, and providing proactive solutions to safeguard sensitive data. Specifically, in the security architecture domain, you will be responsible for designing and implementing robust security frameworks to protect organisations from cyber threats. Your main objective will be to develop strategies and solutions that ensure the integrity of systems and networks. Key Responsibilities: - Apply a learning mindset and take ownership for your own develop...

You will be part of the business application consulting team at PwC, specializing in consulting services for various business applications to help clients optimize operational efficiency. Your role will involve analyzing client needs, implementing software solutions, and providing training and support for seamless integration and utilization of business applications, allowing clients to achieve their strategic objectives. **Key Responsibilities:** - Analyze client requirements and implement security measures within Oracle applications. - Provide consulting services for validating compliance and enhancing security. - Offer guidance and support for compliance with regulatory standards. **Quali...

Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for clients, ensuring the operational status of their IT infrastructure and systems. Your primary responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your goal will be to maintain zero missed service level agreement conditions. You will work across various technology domains, such as Cloud, Security, Networking, Applications, or Collaboration, contributing to the smooth operation of client systems. Key Responsibilit...

In this full-time on-site role located in Gurugram, as a Telecaller, you will be responsible for handling inbound and outbound calls. Your main duties will include providing information to callers, addressing their inquiries and concerns, updating customer information in the database, and delivering exemplary customer service. Key Responsibilities: - Handling inbound and outbound calls efficiently - Providing information and addressing inquiries and concerns - Updating customer information in the database - Delivering exemplary customer service Qualifications: - Excellent verbal communication and active listening skills - Ability to handle call volumes and interact with customers efficiently...

As a Customer Support Executive, your role involves handling customer complaints and providing appropriate solutions and alternatives within specified time limits. You will need to identify and assess customer needs to achieve satisfaction, build sustainable relationships with customer accounts, and manage large inbound calls. It is important to provide accurate, valid, and complete information using the right methods and tools, while following communication procedures, guidelines, and policies. Going the extra mile to engage customers will be essential in this role. Key Responsibilities: - Handle customer complaints and provide solutions within specified time limits - Identify and assess cu...