623 Active Listening Jobs - Page 15

As a Process Executive at Infosys BPM Ltd., you will be responsible for data processing in Bangalore. We are looking for individuals who are commerce graduates from the 2021 to 2024 batch, with a willingness to work night shifts and immediate joining availability. Your main role will involve handling data processes efficiently. You should possess excellent communication skills, problem-solving abilities, and the capacity to independently resolve issues. Strong verbal and written communication skills, active listening, and the ability to quickly grasp process knowledge are essential for this role. Additionally, you should be capable of multitasking, proactive in client interactions, and demon...

As an HR professional, you will be responsible for various daily tasks related to employee relations, onboarding, engagement, training, development, benefits management, compliance, HR analytics, auditing, SOP creation, process implementation, and improvement. Your key responsibilities will include: - Resolving employee grievances and maintaining a log of daily HR cases to track resolution times for process improvement. - Conducting pre-boarding activities and organizing orientation sessions for new hires. - Developing and implementing employee engagement activities, conducting check-ins, and acting as a mediator in employee disputes. - Assessing training needs for new employees, developing ...

Description We are seeking a Telesales Executive to join our dynamic team in India. This role is ideal for freshers/entry-level candidates eager to start their career in sales and customer service. The successful candidate will be responsible for making outbound calls to potential customers, promoting our products and services, and achieving sales targets. Responsibilities Conduct outbound calls to prospective customers to promote products and services. Achieve monthly sales targets and objectives set by the management. Maintain accurate records of customer interactions and sales activities in the CRM. Provide excellent customer service by addressing inquiries and resolving issues promptly. ...

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions and manage tickets of high complexity, conducting advanced tasks and providing resolutions to a diverse range of complex problems. Your role will involve considerable judgment, independent analysis within defined policies and practices, and applying analytical thinking and deep technical expertise in achieving client outcomes. Additionally, you will play a key role in coaching and mentoring junior team m...

Join our team at JPMorganChase as a Fund Services Associate I and play a crucial role in our dynamic and collaborative environment. You will have the opportunity to work closely with operations, financial controllers, and external partners to ensure smooth fund servicing operations and drive process improvements. Your dedication and skills will be valued as you contribute to the efficiency and resilience of our operational platform. As a Fund Servicing Associate I at JPMorganChase, your responsibilities will include executing routine transactions related to fund servicing, collaborating with various teams to streamline processes, and proposing and implementing improvements to enhance operati...

At PwC, the focus is on maintaining regulatory compliance and managing risks for clients, providing advice and solutions to help organizations navigate complex regulatory landscapes and enhance their internal controls effectively. As a part of the governance, risk, controls, and compliance team at PwC, you will play a key role in confirming regulatory compliance and managing risks for clients. Your responsibilities will include providing advice and solutions to help organizations navigate regulatory complexities and improve their internal controls to mitigate risks effectively. Driven by curiosity, you are a reliable and contributing member of the team. In this fast-paced environment, you ar...

The Application Support I is an entry-level role within the Global Product Support department at Trintech. In this position, you will collaborate with Accounting and IT professionals from various countries who use Trintech solutions. Your primary responsibility will be to deliver first-tier application support to customers through phone, web, or email interactions, ensuring that their issues are effectively resolved and their expectations are exceeded. Key responsibilities of this role include: - Identifying, troubleshooting, and resolving issues reported by customers. - Collaborating with team members to efficiently address customer concerns and escalating complex issues to subject matter e...

As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. You will need to thoroughly understand customers" needs and effectively explain and demonstrate products, which may include providing technical descriptions. It is essential to continuously develop and update your knowledge about the company's products as well as those of competitors. To excel in this role, you should possess the following personal attributes and competencies: - Ability to build rapport and establish trusting relationships with clients - Skill in identifying unstated customer needs and providing appropriate s...

EnactOn is a company that provides business solutions to the affiliate industry through software development and SaaS services. Currently serving over 40 countries with more than 200 customers, EnactOn places utmost importance on customer satisfaction. The company aims to deliver exceptional customer success experiences by helping customers unlock their potential and set a new standard in customer service within the affiliate software industry. As a Customer Success Executive (CSE) at EnactOn, you will play a crucial role in providing technical support, conducting demos, offering feature training to customers, and ensuring their satisfaction throughout and after the project. Your responsibil...

As a Fund Services Associate I at JPMorganChase, you will have the opportunity to be a key contributor to our dynamic team. Working closely with operations, financial controllers, and external partners, you will play a crucial role in ensuring smooth fund servicing operations and driving process improvements. This role provides a supportive environment where innovation and collaboration are highly valued, allowing you to enhance your skills and grow professionally. Your responsibilities will include executing routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures. You will collaborate with operations and financial controllers...

The job responsibilities include making outbound calls and handling inbound inquiries from potential students. You will be required to provide detailed information about the programs and assist interested leads. Regular follow-ups and scheduling counseling sessions will be a part of your routine. It is important to maintain accurate records of leads and entries in the CRM system. The ideal candidate should be a graduate with at least 12 years of experience in telecalling or customer service. However, freshers are also welcome to apply. Proficiency in English and Hindi is necessary, and knowledge of a regional language will be an added advantage. Excellent communication skills, persuasion abi...

The LMS Specialist is responsible for handling incoming calls from clients and customers, providing customer service support, and resolving routine questions related to clients" services or in-store offerings. You will work collaboratively with other team members and departments to ensure customer satisfaction and loyalty. In addition, you will oversee the activities of other team members within the team. Your duties and responsibilities will include responding to incoming calls, chats, and emails from customers promptly and professionally, ensuring the highest level of service. You will provide accurate and complete information to customers using the applicable tools, resources, and outline...

At PwC, you will be part of the risk and compliance team focusing on maintaining regulatory compliance and managing risks for clients by providing advice and solutions. Your role will involve helping organizations navigate complex regulatory landscapes and enhance their internal controls to effectively mitigate risks. You will be responsible for confirming regulatory compliance and managing risks for clients, contributing to the success of the team. In this role, you are expected to be driven by curiosity and be a reliable team member. The fast-paced environment will require you to adapt to working with various clients and team members, each with unique challenges and scope. Every experience...

At PwC, the focus in risk and compliance is on maintaining regulatory compliance and managing risks for clients, providing advice and solutions to help organizations navigate complex regulatory landscapes and enhance their internal controls effectively. As a risk management generalist at PwC, you will provide advisory and practical support across a wide range of specialist risk and compliance areas. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity for learning and growth. You are...

As a Female Customer Support Executive at Wedtree EStore Pvt Ltd, you will be responsible for responding to customer queries through various channels such as phone, email, chat, and social media in a professional and timely manner. You will provide accurate information about our products, services, and company policies while ensuring customer satisfaction by handling complaints effectively and following up to ensure resolution. Your role will involve escalating unresolved issues to the appropriate internal teams and maintaining a deep understanding of our products/services to provide knowledgeable support to our customers. Additionally, you will gather customer feedback and share insights wi...

Make outbound calls to cold/warm leads, explain Aurum Senior Living’s services, schedule tours, log details in CRM, and handle queries with empathy and professionalism. Ensure consistent follow-ups and clear communication.

Managing financial records, Accounts payable and receivable, Reporting, Account management

As a Field Sales Executive - Refractionist, your main responsibility will be to present and sell company products and services to both current and potential clients. You will need to establish customers" needs and effectively explain and demonstrate products to them, which may involve providing technical descriptions of the products. It is crucial to continuously develop and update your knowledge of our products as well as those of our competitors. To excel in this role, you should possess the following personal attributes and competencies: - Ability to build rapport and establish trusting relationships with customers - Capability to understand unstated needs of the customer and provide suit...

The role involves being part of the national team and focuses on re-engaging lost customers throughout India. Your main duties will include developing prospects and building a sales funnel by consistently working with pre-identified data sets provided by the organization. It is important to actively listen to customers and understand their business contexts, as well as effectively handle objections and resolve queries. Excellent verbal and written communication skills, along with strong presentation abilities, are essential for this role. Sales closures will be conducted over telephone and video calls on a monthly basis. You should also be capable of articulating the competitive landscape an...

Positioned within the dynamic digital marketing and communications sector, our organization stands as a leader in crafting and executing persuasive telemarketing strategies that drive business growth. Operating on-site in India, we harness innovative outreach techniques to engage prospective clients and nurture lasting customer relationships. This role represents a prime opportunity for professionals eager to thrive in a fast-paced, target-driven environment. You will be responsible for engaging in high-volume outbound calling to identify, contact, and qualify prospective customers. Your role will involve effectively communicating our product and service offerings to generate interest and co...

The role of a Trainee Process Consultant-Non-Voice in Mumbai is to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you should possess basic knowledge of Claims Administration in a non-voice environment, exhibit good reasoning and analytical skills, and communicate fluently in the language required for the function/location. Active listening skills, a passion for learning, and influencing skills are essential for success in this role. Your responsibilities will include adhering to attendance and punctuality norms, acquiring knowledge and skills related to the proce...

The LMS Specialist role involves handling incoming calls from clients and customers, providing customer service support, and resolving routine questions related to services or in-store offerings. Working collaboratively with team members and departments is essential to ensure customer satisfaction and loyalty. Additionally, overseeing the activities of other team members is part of the responsibilities. Responsibilities include responding to incoming calls, chats, and emails promptly and professionally, ensuring the highest level of service for customers. Providing accurate and complete information using the necessary tools, resources, and procedures is crucial. Understanding the company's p...

You will play a crucial role in expanding our user base by leveraging your in-depth knowledge of our product and its diverse applications. Your primary responsibility will involve establishing strong new business relationships with potential customers and devising a strategic approach to managing the customer lifecycle from initial engagement to contract finalization. Your communication skills will be put to the test as you interact with professionals at all levels within client companies in a polished and effective manner. If you are someone who thrives in dynamic work environments and is eager to break away from the routine of traditional 9-5 jobs, this opportunity is tailored for you. Ide...

As an HR Admin Manager at Abhar Tech, a leading global information technology, consulting, and business process services company based in Bengaluru, you will play a crucial role in managing employees with strong leadership skills. Your responsibilities will include motivating teams, resolving conflicts, and fostering a positive work environment. A solid understanding of employment laws, compliance regulations, and HR best practices is essential for this role. This knowledge will ensure that policies are legally sound and that all employees are treated fairly. As HR is all about people, clear communication, active listening, and the ability to handle sensitive matters professionally are cruci...

Handle outbound customer calls Resolve queries efficiently and professionally Update customer details and call logs in CRM Maintain call quality and customer satisfaction Required Candidate profile Minimum 6 months to 1 year experience in voice process Excellent verbal communication in English and Tamil Good listening skills and customer-centric approach Should have patience to handle client