0 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

In this full-time on-site role located in Gurugram, as a Telecaller, you will be responsible for handling inbound and outbound calls. Your main duties will include providing information to callers, addressing their inquiries and concerns, updating customer information in the database, and delivering exemplary customer service. Key Responsibilities: - Handling inbound and outbound calls efficiently - Providing information and addressing inquiries and concerns - Updating customer information in the database - Delivering exemplary customer service Qualifications: - Excellent verbal communication and active listening skills - Ability to handle call volumes and interact with customers efficiently - Proficiency in data entry and maintaining accurate records - Basic knowledge of customer service - Strong problem-solving abilities and attention to detail - Experience in customer service or a call center is a plus - High school diploma or equivalent; higher education is a plus,

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