Voice Process Executive

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a dedicated and enthusiastic Voice Process Executive to join our team in India. This role is ideal for freshers or entry-level candidates looking to start their career in customer service and voice operations.

Responsibilities

  • Handle inbound and outbound calls in a professional manner.
  • Provide excellent customer service by addressing customer queries and issues.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve processes and customer satisfaction.
  • Achieve individual and team performance goals.

Skills and Qualifications

  • Excellent verbal communication skills in English and local languages.
  • Ability to handle customer inquiries and resolve issues effectively.
  • Strong listening skills and attention to detail.
  • Basic computer skills and familiarity with MS Office applications.
  • Strong interpersonal skills and a positive attitude.

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