10 Voice Clarity Jobs

Description We are seeking a dedicated and enthusiastic candidate for the position of International Voice Process. This role involves communicating with customers from various countries, providing them with support and resolving their queries through effective communication. Responsibilities Handle inbound and outbound calls for international customers. Provide excellent customer service and support to clients. Resolve customer queries and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to achieve performance targets and goals. Follow up with customers to ensure satisfaction and resolution of issues. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and conflict resolution skills. Ability to work in a fast-paced environment and handle multiple tasks. Basic knowledge of customer service principles and practices. Proficiency in using computers and basic software applications. Flexibility to work in different shifts, including nights and weekends. LOCATION : Bangalore Contact HR Sanjana 7019506852

Description We are looking for dedicated individuals to join our team as Malayalam Voice Process Executives. This is a work-from-home position based in India, ideal for candidates who are enthusiastic about providing excellent customer service. Whether you are a fresher or have minimal experience, we welcome your application to help us create a positive customer experience. Responsibilities Handle inbound and outbound calls for customer support in Malayalam. Assist customers with inquiries, complaints, and provide information about products and services. Maintain accurate records of customer interactions and transactions. Provide feedback on call quality and customer experience to improve processes. Work collaboratively with team members to achieve performance targets. Participate in training sessions to enhance product knowledge and service skills. Skills and Qualifications Proficiency in Malayalam (spoken and written) is essential. Strong communication skills and a clear, pleasant speaking voice. Basic computer skills, including familiarity with MS Office and CRM software. Ability to multitask and work in a fast-paced environment. Good problem-solving skills and the ability to handle difficult customer situations. Willingness to learn and adapt to new processes and technologies.

Description We are looking for enthusiastic individuals to join our team as Work from Home - Domestic Voice Process Executives. This role involves interacting with customers over the phone, providing them with information, resolving queries, and ensuring a high level of customer satisfaction. Responsibilities Handle inbound and outbound calls to customers. Provide accurate information and support to customers regarding products and services. Resolve customer queries and issues in a timely manner. Document call details and customer interactions in the CRM system. Maintain a high level of customer satisfaction and professionalism during all interactions. Meet or exceed performance metrics and targets. Skills and Qualifications Excellent verbal communication skills in English and Hindi. Strong listening skills and the ability to empathize with customers. Basic computer skills and familiarity with CRM software. Ability to work independently and manage time effectively. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks.

Description We are urgently hiring for an English & Hindi Voice Process position. This role involves handling customer calls, providing support, and ensuring customer satisfaction in both languages. Responsibilities Handle inbound and outbound calls in English and Hindi. Provide excellent customer service and support to clients. Resolve customer queries and issues effectively and efficiently. Document customer interactions and maintain accurate records. Collaborate with team members to meet daily targets and KPIs. Skills and Qualifications Proficiency in English and Hindi (both spoken and written). Excellent communication and interpersonal skills. Strong problem-solving abilities. Basic computer skills and familiarity with MS Office. Ability to work in a fast-paced environment. Customer service experience is a plus but not mandatory.

Description We are urgently hiring for an English & Hindi Voice Process position. This role involves handling customer calls, providing support, and ensuring customer satisfaction in both languages. Responsibilities Handle inbound and outbound calls in English and Hindi. Provide excellent customer service and support to clients. Resolve customer queries and issues effectively and efficiently. Document customer interactions and maintain accurate records. Collaborate with team members to meet daily targets and KPIs. Skills and Qualifications Proficiency in English and Hindi (both spoken and written). Excellent communication and interpersonal skills. Strong problem-solving abilities. Basic computer skills and familiarity with MS Office. Ability to work in a fast-paced environment. Customer service experience is a plus but not mandatory.

We are looking for enthusiastic candidates for the Mega Drive happening for Voice Process in India. This role is ideal for individuals with 0-5 years of experience who are keen to develop their careers in customer service and voice support. Responsibilities Handle inbound and outbound calls with professionalism and courtesy Provide excellent customer service and support to clients Resolve customer queries and issues in a timely manner Maintain accurate records of customer interactions Follow up on customer feedback and escalate issues as necessary Work collaboratively with team members to achieve performance targets Adhere to company policies and procedures during all interactions Skills and Qualifications Excellent verbal and written communication skills Strong listening skills and ability to empathize with customers Proficient in using computer systems and software applications Ability to handle multiple tasks and prioritize effectively Strong problem-solving skills Flexibility to work in shifts, including weekends and holidays Basic understanding of customer service principles and practices

Hyderabad - Tamil/kannada/ Malayalam Bangalore - Malayalam / Tamil Hyderabad - DRA Certified agent Qualifications: Both HSC/Graduates can apply Freshers/Experienced can apply. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Need to be fluent in English +Kannada/malayalam/Tamil Results-driven mindset with a focus on achieving targets. Flexibility in rotational shifts Salary 19kCTC. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A dynamic and collaborative work environment.

Roles and Responsibilities Handle international customer calls to provide exceptional customer service. Resolve customer queries related to products/services offered by the company. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-1 year of experience in an International BPO or call center environment. Excellent communication skills in English (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-solving skills with attention to detail. Willingness to learn new processes and adapt quickly. Benefit- Salary Range- 3 to 4 LPA Both way cab facility. 5 days working 2 days rotational week off Virtual Interview

Description We are looking for enthusiastic individuals to join our voice process team. This role is ideal for candidates fluent in Kannada, Tamil, or Malayalam, who are passionate about providing excellent customer service. As a voice process executive, you will be responsible for assisting customers over the phone and ensuring their queries are resolved efficiently. Responsibilities Handle incoming calls from customers and provide assistance in Kannada/Tamil/Malayalam. Resolve customer queries and complaints in a professional manner. Document all interactions with customers in the system accurately. Assist in the development of customer service scripts and FAQs in the respective language. Collaborate with team members to improve service delivery and customer satisfaction. Skills and Qualifications Fluency in Kannada/Tamil/Malayalam and English (both spoken and written). Strong communication and interpersonal skills. Basic computer literacy and familiarity with MS Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Problem-solving skills and a customer-oriented mindset.

We are seeking enthusiastic Freshers/Customer Service Representatives for our BPO-Voice Process team in India. This role is ideal for individuals looking to kickstart their career in customer service and gain valuable experience in a dynamic environment. Responsibilities Handle customer inquiries and provide accurate information in a professional manner. Resolve customer complaints and issues efficiently and effectively. Document all customer interactions and maintain accurate records. Follow up with customers to ensure their issues are resolved to their satisfaction. Collaborate with team members and other departments to improve service delivery. Meet performance metrics and targets set by management. Skills and Qualifications Excellent communication skills in English and local languages. Strong problem-solving abilities and a customer-oriented mindset. Basic computer skills and familiarity with MS Office applications. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Good listening skills and attention to detail. Willingness to work in rotational shifts, including weekends and holidays.