Tamil/Kannada/Malayalam/Bengali/Marathi voice process only - No other Teleperformance Global Services Private Limited

0.0 - 2.0 years

0 - 2 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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Hyderabad - Tamil/kannada/ Malayalam Bangalore - Malayalam / Tamil Hyderabad - DRA Certified agent Qualifications: Both HSC/Graduates can apply Freshers/Experienced can apply. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Need to be fluent in English +Kannada/malayalam/Tamil Results-driven mindset with a focus on achieving targets. Flexibility in rotational shifts Salary 19kCTC. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A dynamic and collaborative work environment.

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International Voice Process || Noida || SM Teleperformance Global Services Private Limited

0.0 - 1.0 years

1 - 2 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Roles and Responsibilities Handle international customer calls to provide exceptional customer service. Resolve customer queries related to products/services offered by the company. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-1 year of experience in an International BPO or call center environment. Excellent communication skills in English (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-solving skills with attention to detail. Willingness to learn new processes and adapt quickly. Benefit- Salary Range- 3 to 4 LPA Both way cab facility. 5 days working 2 days rotational week off Virtual Interview

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kannada / Tamil / Malayalam voice process Teleperformance Global Services Private Limited

0.0 - 2.0 years

2 - 5 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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Description We are looking for enthusiastic individuals to join our voice process team. This role is ideal for candidates fluent in Kannada, Tamil, or Malayalam, who are passionate about providing excellent customer service. As a voice process executive, you will be responsible for assisting customers over the phone and ensuring their queries are resolved efficiently. Responsibilities Handle incoming calls from customers and provide assistance in Kannada/Tamil/Malayalam. Resolve customer queries and complaints in a professional manner. Document all interactions with customers in the system accurately. Assist in the development of customer service scripts and FAQs in the respective language. Collaborate with team members to improve service delivery and customer satisfaction. Skills and Qualifications Fluency in Kannada/Tamil/Malayalam and English (both spoken and written). Strong communication and interpersonal skills. Basic computer literacy and familiarity with MS Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Problem-solving skills and a customer-oriented mindset.

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Freshers/Customer Service/BPO-Voice Process Linchpin Technologies

0.0 - 4.0 years

3 - 8 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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We are seeking enthusiastic Freshers/Customer Service Representatives for our BPO-Voice Process team in India. This role is ideal for individuals looking to kickstart their career in customer service and gain valuable experience in a dynamic environment. Responsibilities Handle customer inquiries and provide accurate information in a professional manner. Resolve customer complaints and issues efficiently and effectively. Document all customer interactions and maintain accurate records. Follow up with customers to ensure their issues are resolved to their satisfaction. Collaborate with team members and other departments to improve service delivery. Meet performance metrics and targets set by management. Skills and Qualifications Excellent communication skills in English and local languages. Strong problem-solving abilities and a customer-oriented mindset. Basic computer skills and familiarity with MS Office applications. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Good listening skills and attention to detail. Willingness to work in rotational shifts, including weekends and holidays.

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