Uregnt job opening on Vocie Process

Simba Staffing Private Limited

0 years

3 - 6 Lacs

hyderabad telangana india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

voice clarity active listening problem solving customer engagement data entry time management adaptability team collaboration basic computer skills crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking enthusiastic individuals for our Voice Process team in India. This role is ideal for freshers or entry-level candidates looking to start their career in customer service. You will be responsible for managing customer calls, providing assistance, and ensuring high customer satisfaction.

Responsibilities

Handle inbound and outbound voice calls effectively and efficiently.
Provide exceptional customer service and resolve customer queries promptly.
Maintain a positive and professional demeanor while communicating with customers.
Document call details and customer interactions accurately in the system.
Achieve performance metrics and contribute to team goals.

Skills and Qualifications

Excellent verbal communication skills in English and/or local languages.
Strong listening skills to understand customer needs and concerns.
Basic computer skills and familiarity with CRM software.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving skills and a customer-focused mindset.

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Uregnt job opening on Vocie Process

hyderabad, telangana, india

Experience: Not specified

INR 3 - 6 Lacs

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