Posted:7 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are looking for dynamic and enthusiastic Telecallers to join our team. This role is ideal for freshers/entry-level candidates who are eager to start their careers in sales and customer service. As a Telecaller, you will be responsible for reaching out to potential customers, promoting our products, and assisting with their inquiries.

Responsibilities

  • Make outbound calls to potential customers to promote products and services.
  • Assist customers with inquiries, providing information and resolving issues.
  • Maintain accurate records of calls and customer interactions in the database.
  • Follow up with leads and schedule appointments for the sales team.
  • Achieve daily, weekly, and monthly targets for call volume and sales.
  • Provide feedback on customer interactions to help improve service quality.

Skills and Qualifications

  • Excellent verbal communication skills in English and Hindi.
  • Strong persuasive and negotiation skills.
  • Ability to handle rejection and remain positive.
  • Basic computer skills, including proficiency in MS Office and CRM software.
  • Good listening skills and attention to detail.
  • Ability to work in a fast-paced environment and manage time effectively.

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