:🔹 We're Hiring: Customer Relations Manager (CRM) 📍 Location: Kozhikode, Kerala 🏢 Company: Solstellar Pvt. Ltd.Solstellar Pvt. Ltd., a leading provider of solar energy solutions, is seeking a dynamic and customer-focused Customer Relations Manager (CRM) to oversee and enhance customer experience across our commercial solar projects.🔧 Key Responsibilities:Act as the primary point of contact for commercial clients, ensuring clear communication and timely updates throughout project execution.Handle customer inquiries, feedback, and complaints with professionalism and efficiency.Coordinate closely with the sales, technical, and operations teams to ensure seamless execution of customer requirements.Track project progress, share updates, and ensure all deliverables are aligned with client expectations.Maintain and improve CRM records, reports, and dashboards.Foster long-term relationships to drive client satisfaction and repeat business.Assist in pre- and post-installation follow-ups and ensure timely resolution of issues.✅ Desired Skills & Experience:Bachelor's degree in Business Administration or a related field.Minimum 2–3 years of experience in customer relationship or project coordination roles (experience in renewable energy is an advantage).Excellent verbal and written communication skills.Strong problem-solving attitude with a proactive approach.Ability to manage multiple projects and coordinate with cross-functional teams.🌞 Why Join Solstellar?Be a part of the renewable energy revolution.Work with a passionate and supportive team.Attractive compensation with career growth opportunities.📩 Apply Now: hr@solstellar.com 📞 Contact: 9539890679 🌐 Website: www.solstellar.com

About Solstellar Solstellar is a leading solar EPC company based in Kerala, dedicated to providing innovative, reliable, and sustainable solar power solutions for residential, commercial, and industrial customers. We are expanding our team in Kozhikode and seeking a skilled Project Coordinator to ensure seamless execution of our solar projects. Job Summary As a Project Coordinator, you will oversee the planning, execution, and delivery of solar projects in Kozhikode and nearby areas. You will work closely with the engineering, procurement, and installation teams, ensuring projects are completed on time, within budget, and meet the highest quality standards. Key Responsibilities: * Plan, coordinate, and monitor all stages of solar PV project execution. * Prepare and maintain project schedules and ensure timely completion of milestones. * Coordinate with clients, vendors, contractors, and in-house teams for smooth project progress. * Conduct regular site visits to monitor work quality, safety compliance, and resolve issues. * Track project budgets and report financial status to the management team. * Maintain detailed project documentation, including permits, contracts, and reports. * Organize project meetings and communicate project updates to stakeholders. * Ensure compliance with Solstellar’s quality and safety standards, and relevant local and national regulations. * Assist in obtaining necessary approvals from local authorities and utilities. Qualifications * Bachelor’s degree or diploma in Engineering, Renewable Energy, Project Management, or a related field. * 1-3 years of project coordination experience, preferably in the solar industry. * Solid understanding of solar PV systems and installation practices. * Excellent communication and interpersonal skills in Malayalam and English. * Proficiency in project management tools/software (e.g., MS Project, Primavera, or equivalent). * Strong organizational and multitasking abilities. * Willingness to travel frequently to project sites within Kozhikode and nearby districts. Preferred Skills * Certification in project management (PMP, PRINCE2) is a plus. * Knowledge of solar design tools like AutoCAD, Helioscope, or PVsyst. * Familiarity with Kerala’s KSEB guidelines and MNRE regulations.

Job Summary: As a Customer Relations Manager at Solstellar, you will be the primary point of contact for our valued clients, ensuring exceptional customer experiences and fostering long-term relationships. You will oversee customer support activities, address client needs, and work collaboratively across teams to enhance customer satisfaction and loyalty. Key Responsibilities: Develop and implement customer relationship strategies to enhance client satisfaction and retention. Serve as the main point of contact for key clients, addressing inquiries, concerns, and feedback promptly and professionally. Collaborate with sales, marketing, and technical teams to deliver seamless customer service. Monitor customer interactions and gather insights to improve service quality and customer experience. Manage and resolve escalated customer issues effectively and efficiently. Maintain accurate records of customer interactions, transactions, and feedback. Analyze customer data to identify trends and opportunities for service improvement. Conduct regular follow-ups with clients to ensure ongoing satisfaction and support. Develop training programs and resources for customer service staff to maintain high standards. Stay updated on industry trends and best practices in customer relations and communication. Qualifications: Bachelor’s degree in Business, Communications, or related field. Proven experience in Customer Relations, Customer Service, or Client Management. Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution abilities. Ability to manage multiple tasks and prioritize workload. Proficiency in CRM software and MS Office Suite. Customer-focused mindset with a passion for delivering exceptional service. Knowledge of the solar/renewable energy industry is a plus. Skills & Competencies: Empathy and active listening Strong organizational skills Leadership and team management Strategic thinking and problem-solving Data analysis and reporting Adaptability and resilience

As a Customer Relations Manager at Solstellar, your primary responsibility will be to serve as the main point of contact for our valued clients. Your role involves ensuring exceptional customer experiences by developing and implementing customer relationship strategies to enhance client satisfaction and retention. Collaborating with sales, marketing, and technical teams is essential to deliver seamless customer service and foster long-term relationships. Your ability to address inquiries, concerns, and feedback promptly and professionally will contribute significantly to enhancing customer satisfaction and loyalty. Key Responsibilities: - Develop and implement customer relationship strategies to enhance client satisfaction and retention. - Serve as the main point of contact for key clients, addressing inquiries, concerns, and feedback promptly and professionally. - Collaborate with sales, marketing, and technical teams to deliver seamless customer service. - Monitor customer interactions and gather insights to improve service quality and customer experience. - Manage and resolve escalated customer issues effectively and efficiently. - Maintain accurate records of customer interactions, transactions, and feedback. - Analyze customer data to identify trends and opportunities for service improvement. - Conduct regular follow-ups with clients to ensure ongoing satisfaction and support. - Develop training programs and resources for customer service staff to maintain high standards. - Stay updated on industry trends and best practices in customer relations and communication. Qualifications: - Bachelors degree in Business, Communications, or related field. - Proven experience in Customer Relations, Customer Service, or Client Management. - Excellent communication and interpersonal skills. - Strong problem-solving and conflict resolution abilities. - Ability to manage multiple tasks and prioritize workload. - Proficiency in CRM software and MS Office Suite. - Customer-focused mindset with a passion for delivering exceptional service. - Knowledge of the solar/renewable energy industry is a plus. Skills & Competencies: - Empathy and active listening - Strong organizational skills - Leadership and team management - Strategic thinking and problem-solving - Data analysis and reporting - Adaptability and resilience,

As a Welder at Solstellar Pvt. Ltd., located in Kozhikode, you will play a crucial role in supporting solar installations and upgrades through tasks such as Arc Welding, TIG Welding, and MIG Welding. Your responsibilities will encompass working with a variety of materials to ensure the successful completion of projects. To excel in this position, you should possess proficient skills in Arc Welding, TIG Welding, and MIG Welding, along with prior experience in handling diverse materials in welding projects. A solid understanding of safety protocols and procedures associated with welding is essential, as is physical stamina and manual dexterity to carry out welding tasks effectively. Having a certification in Welding or a related field would be advantageous for this role. Additionally, the ability to read and interpret technical drawings and blueprints will be beneficial in ensuring the accuracy and precision of your work. Join our team at Solstellar Pvt. Ltd. and contribute to our mission of promoting clean energy and sustainability through innovative solar solutions.,