Customer Relations Manager

Job Description

:🔹 We're Hiring: Customer Relations Manager (CRM) 📍 Location: Kozhikode, Kerala 🏢 Company: Solstellar Pvt. Ltd.Solstellar Pvt. Ltd., a leading provider of solar energy solutions, is seeking a dynamic and customer-focused Customer Relations Manager (CRM) to oversee and enhance customer experience across our commercial solar projects.🔧 Key Responsibilities:Act as the primary point of contact for commercial clients, ensuring clear communication and timely updates throughout project execution.Handle customer inquiries, feedback, and complaints with professionalism and efficiency.Coordinate closely with the sales, technical, and operations teams to ensure seamless execution of customer requirements.Track project progress, share updates, and ensure all deliverables are aligned with client expectations.Maintain and improve CRM records, reports, and dashboards.Foster long-term relationships to drive client satisfaction and repeat business.Assist in pre- and post-installation follow-ups and ensure timely resolution of issues.✅ Desired Skills & Experience:Bachelor's degree in Business Administration or a related field.Minimum 2–3 years of experience in customer relationship or project coordination roles (experience in renewable energy is an advantage).Excellent verbal and written communication skills.Strong problem-solving attitude with a proactive approach.Ability to manage multiple projects and coordinate with cross-functional teams.🌞 Why Join Solstellar?Be a part of the renewable energy revolution.Work with a passionate and supportive team.Attractive compensation with career growth opportunities.📩 Apply Now: hr@solstellar.com 📞 Contact: 9539890679 🌐 Website: www.solstellar.com