Customer Relations Manager

As a Customer Relations Manager at Window Expert Industries Pvt Ltd, your role will involve managing customer relationships, handling inquiries and concerns, ensuring customer satisfaction, and providing support to the sales and marketing team. You will be expected to utilize your excellent communication and interpersonal skills along with your customer service experience and problem-solving abilities to excel in this role. Additionally, your ability to work independently, knowledge of the window and door industry (a plus), experience with CRM software, and a Bachelor's degree in Business Administration or a related field will contribute to your success in this position. Key Responsibilities: - Manage customer relationships effectively - Handle customer inquiries and concerns promptly - Ensure high levels of customer satisfaction - Provide support to the sales and marketing team Qualifications Required: - Excellent communication and interpersonal skills - Customer service experience and strong problem-solving skills - Ability to work independently - Knowledge of the window and door industry is a plus - Experience with CRM software - Bachelor's degree in Business Administration or related field Window Expert Industries Pvt Ltd is a leading manufacturer of pre-engineered aluminum and uPVC windows and doors, known for delivering superior craftsmanship, innovation, and durability. Since its establishment in 2004, the company has expanded its global reach by offering premium-quality solutions for homes, offices, and commercial spaces. With a commitment to excellence, Window Expert Industries Pvt Ltd continues to set new industry benchmarks in precision engineering and sustainability.,