Company Description Chefouse, under Hortus Ventures Pvt Ltd, is dedicated to bringing healthy Indian food to global markets, striving to create a healthier world and a prosperous future for India. We are developing a chain of world-class small-scale factories in Indian villages that produce healthy packaged snacks. Chefouse provides a platform for food innovators to present modern snacks made from India's nutritious traditional ingredients, catering to the global demand for healthier alternatives. Role Description This is a full-time, on-site role for a Customer Relations Manager based in Kozhikode. The Customer Relations Manager will be responsible for managing customer interactions and ensuring customer satisfaction, addressing and resolving customer complaints, and developing relationships with key clients. They will also oversee customer service operations, collect and analyze customer feedback, and work with other departments to improve customer experience. Qualifications Customer relationship management and customer service skills Excellent communication and interpersonal skills Problem-solving and conflict resolution skills Ability to collect and analyze customer feedback Experience in developing and maintaining key client relationships Experience in working with cross-functional teams Ability to work on-site in Kozhikode Bachelor's degree Show more Show less

Company Description Chefouse - Hortus Ventures Pvt Ltd is committed to bringing healthy Indian food to global markets, with the aim of creating a healthier tomorrow worldwide and a prosperous future for our country. We are developing a chain of world-class small-scale factories for healthy packaged snacks across Indian villages under the brand name "Chefouse." This initiative not only showcases innovative ideas from talented food innovators but also contributes to the global demand for healthier snack alternatives made from India's nutritious traditional ingredients. Role Description This is a full-time, on-site role for a Human Resources Manager based in Kozhikode. The Human Resources Manager will be responsible for overseeing all HR functions, including recruitment, employee relations, performance management, and compliance with relevant labor laws. The role also entails developing and implementing HR policies and procedures, managing employee benefits and payroll, conducting training and development programs, and ensuring a positive and productive work environment. Qualifications Strong knowledge of recruitment, employee relations, and performance management Experience in developing and implementing HR policies and procedures Skills in payroll management and understanding of employee benefits Excellent communication and interpersonal skills Ability to manage training and development programs Thorough understanding of labor laws and ensuring compliance Proficiency in HR software and Microsoft Office Suite Experience in the food industry or manufacturing sector is a plus Show more Show less

Job Title: Founder's Office Location: Calicut | Full-Time | On-Site About Chefouse: Chefouse is redefining the future of food manufacturing in India with a growing network of small-scale, high-efficiency food production units. As we expand across regions, the Founder's Office plays a crucial role in translating vision into execution. Role Overview: This is a high-impact, cross-functional generalist role within the Founder's Office. The person will act as the execution arm of the founder, ensuring that projects, departments, and strategic initiatives are running as per plan — with special focus on project execution (e.g., construction of units) and cross-departmental accountability. The ideal candidate is a natural enabler who thrives in ambiguity, can work across teams, push things forward without authority, and be the eyes and ears of the founder across operational fronts. Key Responsibilities: 1 . Execution Oversight & Cross-Team Alignment Ensure all departments (Sales, Marketing, Production, Customer Care, etc.) follow through on their tasks and priorities Coordinate weekly progress check-ins and escalation follow-ups Maintain visibility on KPIs, task trackers, and timelines Act as a bridge between the Founder and Department Heads 2 . Department Progress Analysis & Reporting Track and review weekly progress of each department against their plans and KPIs Maintain a central dashboard summarising progress, pending actions, and key decisions Share weekly updates with the Founder and assist in driving structured review meetings 3 . Project Monitoring Oversee timelines, vendor performance, material delivery, and execution quality for ongoing projects (e.g., new unit construction) Ensure tasks are followed through as per plan; highlight bottlenecks early Track daily/weekly milestones with vendors, internal teams, and consultants 4 . Task Management & Accountability Push team members to close action items on time — politely but firmly Maintain project dashboards or Kanban boards (Notion, Trello, Excel) Flag underperformance or process breakdowns across teams 5 . Process Facilitator Step in to lead stand-ups, review meetings, or process mapping sessions Keep things moving in moments of ambiguity or inertia Support department heads with structure and follow-through 6 . People Coordination Build strong working relationships across teams Support the founder in identifying people issues, misalignment, or coaching moments Step in temporarily across teams when needed to fill execution gaps What Success Looks Like: Projects are delivered on time and to quality benchmarks Departmental OKRs/KPIs are consistently met Bottlenecks are identified early and resolved quickly The Founder is freed from daily execution stress and informed with clear updates Teams feel supported but held accountable What We’re Looking For: Experience in general management, operations, or project coordination Strong execution skills: gets things done without constant supervision High ownership, initiative, and follow-up Excellent people skills: can communicate across hierarchies and push without friction Comfortable with project tracking tools and collaborative documentation (Excel, Notion, Trello) Flexible mindset – willing to adapt to emerging priorities Startup experience is a plus An engineering background is a plus Reporting To: Founder