Job Purpose
Business
Financial Services
Unit
Aditya Birla Capital Ltd
Location
New Delhi (Hansalaya Building)
Poornata Position Number of the job
Reports to: Poornata Position Number
Poornata Position Title of the job
Zonal Technical managers
Reports to: Poornata Position Title
Head Technical/National Technical Head
Function
Technical, Risk and Compliance
Reports to: Function
Chief Credit Officer – RCMB and SME
Department
Credit - Credit - Technical
Reports to: Department
Risk
Date of writing/ Updation of JD
Dec 2023
- Job Purpose: Write the purpose for which the job exists (in 2-3 lines)
To continuously build and monitor a sustainable, effective & competitive technical evaluation process most appropriate for the secured lending business ensuring on time & cost-effective process for on boarding of right collateral at the right value & delivery of the assignments on time, thereby enabling the business & risk team to make an informed decision and increase the value & size as well as quality of the portfolio.
- Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.
LOBs being managed in each zone
- SME
- Institutional business
- Prime Retail
- Emerging Business
- SEG
- Construction Finance
- Retail Consumer & Micro Business
- STSL
- M-Lap
- Mid-Market & Wealth
- MEG
- LCMM (Wholesale solutions)
Unit Workforce Number
61
Function Workforce Number
7-11 Area / regional managers.
Department Workforce NumberOther Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter
Volume – 750+ property valuations per month.
LOBs – 9 LOBs under secured business.
No. of branches - 80-100.
No. of POCs/SPOCs – 300 – 330 (all secured products).
- Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section
Real Estate property is the underlying security for any secured mortgage-based funding. Hence it becomes imperative to have underlying security to be legally, technically clear & fundable. Important aspects of real estate properties are valuation, compliances with respect to statutory permissions, physical condition. This can be done through approved valuers as well as in-house technical team.
This role is an integral part of the Risk & compliance & is responsible for carrying out due diligence for the underlying security i.e., Real Estate Property. The key aspect of due diligence is that underlying security i.e., real estate properties are compliant with local statutory norms & regulations & falls under acceptable norms as per ABFL as well as RBI. Role holder is also responsible for providing and keeping updates about changes happening in statutory rules & regulations related real estate properties, real estate property rate movements, demand-supply analysis, impacts of economic changes on real estate property etc. In all he/she has to provide inputs related to real estate property to higher management which will help them in decision making to improvise TATs of the overall sanction process.
- Ø Vendor Management
- Continuous monitoring of valuer work allocation. Time to time location visits to know about the location as well as the hurdles faced on ground by the business teams & valuers. To train the valuers about the organisation’s policy and risk effective measures. To brief them about the valuer appraisal process thereby inspiring and deriving maximum output.
- Ensuring timely payments to vendors.
- Ø Team Management
- Planning & execution of the assigned tasks with team members, distribution of workflow, constant communication and guidance so that they perform to the best of their abilities and continue to grow as professionals.
- Ø Technical Evaluation process (end to end)
- End-to-End Effective monitoring of technical evaluation process being followed.
- Ø Vetting of technical reports
- All technical reports are vetted prior to disbursals. Technical team incessantly works on improving the quality of the valuation report appropriate to the type of lending.
- Ø Technical Intervention
- Assisting & guiding the sales team towards resolution of queries.
- Carrying out site visits when necessary.
- Resolution of document queries with valuers thereby ensuring appropriate and minimum documents requirement.
- Suggestion on acceptance of a Collateral.
- Ø Trainings
- Time to time training and guidance to sales team regarding any update in the policy, right collateral and associated risks, legal and technical requirements in order to help them beat the competition, aim for the targets & achieve them on time.
- Ø Decision making
- Enabling the business & credit team to make an informed decision by assisting in understanding of the collateral risk and its mitigants.
- Ø Fraud control
- Identification of the properties plays a crucial role which has helped the organisation in preventing frauds related to properties particularly in the newly launched products i.e., M-Lap & STSL.
- Ø Policy making
- Formulation of policies as per the best market practices and by complying with the various statutory guidelines & laws.
- Ø Project - Fast track valuations
- Diligent planning & execution of Fast track valuation on war footing and delivering month-on-month improvements as well as results. Technical team has managed to achieve 70% results over a period of time helping the business to beat the competition, aim for the targets & achieve them on time.
- Ø Daily Trackers
- Tracking & monitoring of cases at micro level by ensuring sending of daily trackers to sales and credit team. It is an activity carried out by the technical team in order to help tracking of a case on daily basis and improve the end-to-end turnaround time.
- Ø Deviation matrix
- Formulation of deviation matrix for the deviations related to collaterals to keep a check on the deviations of collaterals being onboarded.
- Ø Valuer Empanelment
- Identifying and empanelling correct set of valuers in all the locations. With recent additions of STSL and M-Lap products and with opening of new branches & extension of geo limits on fast track, technical team have managed to empanel right set of valuers in all spoke locations.
- Ø TAT (Turn Around Time)
- To ensure that the technical team is in constant touch with the valuers to resolve queries of all the cases and deliver the reports on time.
- Ø Cost Saving
- Saving of cost by the way of uniform distribution of volumes to all the valuers and also by preparing a rate grid thereby ensuring maximum volume and minimum cost.
- Ø Quality Checks
- Close monitoring of the quality of collaterals being onboarded with the help of scoring module.
- Ø Quick decisioning
- Aiding the business and credit teams to get a preliminary idea of the collateral value & its quality at the time of log in by making use of the tools such as scoring module & E-valuators developed by the technical team.
- Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)
Key Result Areas
Supporting ActionsPolicy & Process
- Preparing & review City Specific Process notes which can cater city specific deviations & mitigants for the same.
- Inputs for updating technical policy, Vendor management Policy, Audit policy
- Managing and taking complete control of the entire technical evaluation process from initiation till disbursal.
- Formulation of deviation matrix for the deviations related to collaterals to keep a check on the deviations of collaterals being onboarded.
Vendor Management
- Technical team continuously monitor the valuer work allocation. Time to time location visits to know about the location as well as the hurdles faced on ground by the business teams & valuers. To train the valuers about the organisation’s policy and risk effective measures. To brief them about the valuer appraisal process thereby inspiring and deriving maximum output.
- Checking of bills of vendors, finalising and ensuring timely payments.
Audit & Hind sighting
- Carrying out periodical audits of vendors for respective zones
- Carrying out monthly audit for sampled valuations, lease rentals for respective zones/locations.
Construction Finance
- Visiting Construction Finance projects.
- Due diligence of all project approvals.
- Project analysis including evaluation of projects, project lifecycles, cost break-ups & Techno economic feasibility analysis.
- Preparation of primary Project Feasibility analysis for Construction finance / Debt Syndication proposals.
- Valuation of Construction Finance Projects, checking regulatory compliances w.r.t. permissions & Development Control Regulations of authorities.
- Preparing project life cycles & Milestones.
- Monitoring periodically the progress of projects & end use of funds for all construction finance cases.
- Quarterly progress report for construction finance projects.
Mortgages
- Checking & validating valuation reports given by valuation agencies.
- Setting up of city specific process notes to identify city specific deviations & providing solutions for the same.
- Ensuring compliance with technical norms for the area in line with those set out as per the process.
- Timely collection and updating the amendments in development control regulations affecting real estate sector.
Approved Project Facility
- Getting project reports from valuation agencies.
- Periodical maintenance & circulation of MIS for APF projects.
- Periodical monitoring of all APF projects & updating the management about progress.
Portfolio Analysis
- Revaluation of portfolio as per approved revaluation policy.
- Monthly sampling & audit for valuation reports.
- Any other type of analysis.
Database / MIS Management
- MIS for respective Zones
- MIS for APF (Monthly)
- MIS for vendor (Half-Yearly)
- MIS for Advance Disbursement Facility cases (Monthly)
- MIS for delay in disbursement for under-construction cases (Half-Yearly)
- MIS for progress for construction finance projects (Quarterly)
Portfolio buyouts
- Technical team has been carrying out due diligence of the collaterals under the various portfolio buyouts. This contribution has aided the portfolio team to successfully accomplish 2 buyouts in Q1 FY 24 valuing Rs.170crs. (216 accounts) and 6 buyouts in Q2 FY 24 valuing Rs. 361crs. (512 customers). It is a 64% growth over last year’s Q2 wherein the achievement was 220 crs.
Automation
- To make an automated process by developing technical tools under the initiative of ease of doing business, saving cost and time. Technical team have so far developed the E calculator, scoring tool to contribute towards quick decisioning of a case.
- Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)
- Contributing to collateral risk management by ensuring that properties held as security for mortgages, home Loans and construction Finance are marketable and identifying and evaluating associated risks, to prepare and monitor the MIS for capturing the behavior of the portfolio and the quality of security and to effectively monitor the technical vendors to ensure that the quality of technical reports and TATs are adhered to.
- Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives
Relationship Type
Frequency
Nature
Internal
- Head Technical
- National Risk Head (Mortgages / CF)
- Regional Credit Manager (Mortgages/CF)
- Business Head (Mortgages/HFC/CF/CFG/CMG)
- Daily / Weekly
- Need Based
- Need Based
- Need Based
- MIS, intimation in cases requiring management intervention
- Recommendations on loans, ongoing portfolio/client reviews, documentation audits
- MIS, intimation on major shortfall/skips/defaults in portfolios
External
Nature
- External Vendors
- Regulatory authorities
- Peers / Competition
- Daily / Weekly
- Need Based
- Need Based
- Real Estate property issues, valuation issues, Due Diligence, audit etc.
- Document verification, changes in statutory norms
