Vendor Management Office Manager

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Job Description:

Role Synopsis :

VMO role as a transformation partner to the Group has become increasingly important as the organisation shifts to an IEC and seeks opportunities to streamline, becoming more effective and efficient to deliver the strategy. The Vendor management office, part of the Source to Contract within FBT, focuses on partnering closely with the business and Group Functions. Their primary goal is to support the business in achieving their Source to Contract goals across a diverse range of value levers such as location optimization, digitization, automation, process streamlining, analytics and insights, third-party cost savings and operating model. One of the opportunity areas that has grown in importance is driving out 3rd party cost savings using the Vendor Management Office (VMO).

The VMO is a centralized contractor acquisition and management team, partnering with business entities to enable cost savings through a streamlined vendor strategy. It offers end-to-end 3rd party lifecycle support(BAU), introducing visibility and consistency for all non-employee labour spend. Additionally, the VMO’s management of vendor portfolios and internal resource utilization empowers hiring managers and workstream leads to focus on strategic results rather than resource management.

This BE&A VMO Manager role is an important enabler to the ambition of establishing and scaling the VMO offering across all businesses and functions in the organisation.

Key Responsibilities :

The role’s overriding purpose is to lead certain teams within Vendor Management Office, which collectively will handle a population of over 40,000 non-employee labour data across the Group. Working with the Global VMO manager, this role will be responsible for line developing the team which leads all aspects of the non-employee workforce & BAU management. The role will also be a key enabler in driving TRM 3rd party cost savings in bp The role is responsible for both the operational and project aspects of the VMO. It will involve the day-to-day operational management of the current scope, which includes ongoing efforts in continuous process improvement and the delivery of excellent service. The team consists of both internal staff and contractors, requiring the candidate to develop a one team spirit and for ensuring a cohesive support structure in place for the bp. There will be the new demand and emerging scope. This will entail consolidating existing demands, leading partnerships for the new scope, and allocating resources accordingly, before implementing full lifecycle management via BAU model. Given the multiple concurrent demand from the business seeking to demonstrate the VMO, it is significant to ensure close program management and delivery within timelines and budget.

The above requires five main skills ?

Domain – Procurement and Sourcing

Technology – SAP (Ariba, SRM, ERP MM, SAP S/4 HANA, Fieldglass), Integration with other non SAP P2P System or equivalent

Methodologies – PMP or Agile

Team leadership – developing a team of >7 internal staff

Collaborator management – partnering and influencing across a senior and diverse collaborator group

Key Accountabilities :

Own the tower team and new projects with the tower: Handling at least direct reports and their underlying teams. The managers and respective teams are aligned to the Group entity structure, and as such will support specific entity scope (demand management, vendor relationships, and end-to-end third-party lifecycle support). Within this the role requires the management of the team budgets and operating plan, commensurate with the increased demand as it scales

Lifecycle management: This role will ensure management of 3rd party worker Triage and Demand management, On/Off Boarding, End-to-End lifecycle tracking, Fulfillment Channels and reporting and analytics. Additionally the responsibility for end-to-end Contingent Worker / Scope of Work (SOW) management requires close coordination and collaboration with vendors, procurement / sourcing teams, hiring managers, and workstream leads to facilitate demand closure and subsequent lifecycle management.

Collaborator Alignment and Teamwork and Executive Reporting and Communication: Engaging with senior leadership to align vendor strategies, cost targets and priorities. Also, establishing appropriate governance and providing regular updates, analytics and performance reporting to senior managers (typically VP and above).

Multi-functional Coordination: Ensuring teamwork between Procurement, Finance, Technology, Legal etc to support agreed actions on vendor management strategies. The role will also maintain close partnerships with Procurement and Technology collaborators to ensure awareness and support of evolving Procurement solutions and platforms, including SAP Ariba, SAP ERP, SAP S/4 HANA, Fieldglass, Saviynt and Local P2P systems.

Cost Efficiency Initiatives: Working with collaborators to identify and implement opportunities for cost savings through vendor negotiations and optimizing third-party costs (eg: rate cards, vendor margins, worker locations, vendor rationalization etc). This will require management of multiple concurrent projects, supporting the efficiency projects targeting to support TRM.

Conflict Resolution: Acting as a senior point of contact for resolving complex issues or disputes between vendors and internal collaborators and for customer concerns from within the team

Training and Best Practices Dissemination: Leading efforts to educate internal teams on vendor management standard methodologies, policies, and procedures, fostering a culture of effective vendor relationship management across the organization

Different towers in VMO:Technology, P&O, BAU, Reporting, Finance, C&P etc.

Essential Education : Bachelor’s degree or equivalent experience in Business Administration, Management, Finance, Economics, or related field.

Essential Experience and Job Requirements :

• Minimum of 10 years of experience in business/digital transformation, business analysis, or operations support, with a focus on Source to Pay processes and vendor management.
• Extensive experience in driving transformational change across multi-disciplined, global teams.
• Strong expertise in project management, SAP Procurement technology, and procurement domain knowledge.
• Validated ability to engage and influence internal and external collaborators at all organizational levels within large multinational corporations.
• Deep understanding and hands-on experience with Agile methodology.
• Proven leadership in working independently while reliably coordinating with multiple collaborators.
• Extensive experience in project coordination and administration activities, with exceptional problem-solving skills, communication, and interpersonal abilities.
• Advanced proficiency in data analytics, with the ability to analyze, interpret, and present data to support strategic decision-making.
• Proven experience in leading and mentoring teams to achieve organizational goals.

Desirable Criteria :

Proven success in driving efficiencies through effective vendor and contractor management.

Additional Information : Experience with leading similar roles will be a plus.

Key Challenges ?

Complex organisation with highly diversified range of collaborators across the business and FBT (the role requires the incumbent to build unquestioning relationships with key builders collaborators).

Running multiple concurrent initiatives and engagements, contending priorities.

Managing engagements across different functions and geographies.

Complex systems landscape.

Come, join our bp team!

Travel Requirement

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Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.