826 User Support Jobs - Page 6

As an Infor WFM Administrator, your role involves configuring and maintaining the Infor WFM system to align with your organization's workforce management requirements. This includes customizing settings, workflows, and business rules within the application. Your responsibilities also include providing user support by addressing inquiries, troubleshooting issues, and conducting training sessions for both new and existing users. Key Responsibilities: - Configure and maintain the Infor WFM system to meet workforce management needs - Customize settings, workflows, and business rules within the application - Provide end-user support by addressing inquiries and troubleshooting issues - Conduct tra...

As an IT Infrastructure Manager at our company, your role will involve managing and maintaining the IT infrastructure, which includes servers, storage, network, and cloud-based systems. You will be responsible for ensuring high availability of systems with minimal downtime. Additionally, you will oversee hardware and software procurement and lifecycle. Your key responsibilities will include: - Managing and supporting core lending/banking applications such as LOS, LMS, and CBS - Coordinating with vendors and internal stakeholders for system customization and updates - Overseeing mobile apps, customer portals, and CRM tools In the area of Cybersecurity & Compliance, you will need to implement ...

Role Overview: As a Salesforce Admin+Dev at NTT DATA in Hyderabad, Telangana (IN-TG), India, you will play a crucial role in leading and implementing Salesforce administration strategies aligned with business goals. You will collaborate with various stakeholders to drive CRM adoption, oversee platform management, coordinate project releases, ensure data governance, and provide user support and training. Key Responsibilities: - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collaborate with business leaders, IT, and developers to drive CRM adoption and success. - E...

Position Overview: The IT Manager will lead and manage all information technology functions across road infrastructure assets, solar power plants and corporate office. This includes ensuring reliable plant communication systems, SCADA data management, cybersecurity, IT infrastructure, TMS, and software solutions that support plant operations, performance monitoring, and business decision-making. Key Responsibilities: IT Infrastructure & Network Management: Manage and maintain IT infrastructure across multiple sites, including servers, routers, switches, and VPNs. Ensure connectivity between plant SCADA systems, TMS and central monitoring centres. Oversee installation and maintenance of CCTV ...

Position: AI Digital Assistant Success Specialist Location: Hyderabad. (Hybrid) Full time. Role Overview We re looking for a customer champion with strong technical curiosity and a passion for helping people succeed with AI. As an AI Digital Assistant Success Specialist , you ll be at the heart of improving our enterprise digital assistants experience (which includes a combination of internal and external tools such as ChatGPT) . You ll help users get the most out of our solutions, identify opportunities for automation and improvement, and collaborate with engineering to make every interaction smarter, faster, and more satisfying. This is a great role for someone who loves solving problems, ...

Oversee IT infrastructure, networks, hardware, and software systems. Manage data security, server maintenance, and user support. Coordinate with vendors and ensure system uptime. Experience in ERP management and troubleshooting required. Required Candidate profile Strong leadership and technical expertise needed.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases o...

Role Overview: As a SAP Fieldglass implementation Consultant at Wipro Limited, your main responsibility will be to monitor and maintain the stability of the SAP Fieldglass system in a live production environment. You will troubleshoot issues, respond to user queries, and ensure the smooth operation of the contingent workforce management platform. This role requires strong technical knowledge of Fieldglass functionalities, excellent problem-solving skills, and the ability to collaborate with various stakeholders to resolve issues promptly. Key Responsibilities: - Must have implementation experience in SAP Fieldglass. - Incident Management: - Monitor Fieldglass system for errors, performance i...

As an experienced SAP S/4HANA Support Consultant, your primary role will involve providing onsite support for clients' SAP S/4HANA landscape, specifically focusing on PP, FI, MM, and SD modules. Your responsibilities will include handling user queries, incident resolution, minor enhancements, and ensuring the smooth operation of business processes within the live SAP S/4HANA environment. Key Responsibilities: - Provide day-to-day functional support for the SAP S/4HANA PP module. - Offer basic support and escalation triage for MM, SD, and FI modules, including identifying integration issues and collaborating with module experts for resolution. - Manage incident tickets, service requests, and ...

Job Title: IT Coordinator Salary : 2.5 LPA- 4 LPA Experience : Fresher - 4 Years Location : Noida Qualification : BBA /B.Tech. /MBA Requirements : 1. We are looking for local candidates of Noida / Delhi or nearby . 2. Proficient in basic computer skills (email, MS Office, Excel). 3. Ability to manage multiple tasks simultaneously. 4.Candidates should be responsible for handling and tracking user calls, coordinating with tech engineers. 5.Candidates must have basic understanding of computer hardware.

We are looking for a skilled IT consultant for a subcontractor position in Hyderabad at B2 level. Candidate should have solid experience in SAP system management, troubleshooting, and user support. Involvement in project delivery, collaborating with the technical team to meet client requirements. Strong background in SAP modules, especially SD, Vistex, or similar areas. Location: Hyderabad, B2 level.

Position- IT Manager Experience - 10 years Academic Requirement - Bachelors degree in Computer Science, Information Technology, or related field Compensation- As per market standards Hiring Manager- Priteshsinh Solanki Location- Pune Probation- 6 months Skills Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Knowledge of data protection operations and legislation (e.g. GDPR) Experience with ITSM/ticketing systems (e.g., Halo ITSM or equivalent). Familiarity with endpoint management tools (e.g., NinjaRMM, Intune, or similar). Basic understanding of cybersecurity, cloud administration, and automation scripting. Others- Experience of working in ...

As a Low Code Engineer at Microsoft Dynamics 365 Customer Experience - CXP, you will be a crucial part of the team driving innovation and efficiency through low-code/no-code solutions. You will collaborate with cross-functional teams to develop and deploy advanced automated workflows, enhance user interactions, and integrate AI agents within production services. **Responsibilities:** - **Low Code Solution Development and Deployment:** - Engage with stakeholders to understand business objectives and translate them into program requirements and technical specifications. - Serve as a liaison between business and technical teams to ensure alignment of technical specifications with business goals...

As an ERP Coordinator, you will play a crucial role in coordinating, implementing, and supporting the organization's ERP system across various departments like Finance, Purchase, Inventory, Sales, and HR. Your responsibilities will include: - **ERP System Management:** - Serve as the main contact person for ERP-related issues and enhancements. - Monitor system performance and escalate technical issues to the ERP vendor or IT department. - Maintain data integrity across all ERP modules. - **User Support & Training:** - Offer initial support to internal users and address their queries. - Conduct onboarding and regular training sessions for staff on ERP usage. - Develop user manuals and SOPs fo...

HPC System Administrator Trainee Position Title: HPC System Administrator Trainee Qualification: MCA / M.Sc . Computer Science / B.E / B.Tech – IT / CSE Experience: Minimum 1 year in system administration/Linux or related role (strong freshers may also be considered) Work Requirement: Must be willing to work in rotational shifts, including night shifts on alternate days or as scheduled, to ensure 24/7 infrastructure support. Role Summary: A dedicated HPC System Administrator Trainee is required to support and manage the existing and upcoming High-Performance Computing (HPC) and AI server clusters. Due to the increasing computational needs for research, simulations, AI/ML workloads, and conti...

Role Overview: As a member of Hitachi Energy's IT, Telecom & Internet team in Chennai, India, you will be part of a diverse and collaborative group. Hitachi Energy is a global technological leader dedicated to creating a sustainable energy future for all. Key Responsibilities: - Develop and implement IT solutions for energy management systems - Support telecom and internet infrastructure projects - Collaborate with cross-functional teams to optimize IT processes - Troubleshoot and resolve IT issues in a timely manner Qualifications Required: - Bachelor's degree in IT, Computer Science, or related field - Proven experience in IT system development and support - Strong communication and teamwo...

As an IT services company, Avertis Infotech Pvt. Ltd. specializes in developing platforms for high-tech healthcare machinery integration and has expanded its expertise to serve various industries. Avertis Infotech aims to provide innovative solutions tailored to meet specific industry needs, making it a reliable partner for businesses seeking technological advancements. Key Responsibilities: - Manage enterprise planning platform tasks, including data analysis, system configuration, and user support - Collaborate with different departments to ensure platform efficiency - Troubleshoot issues and implement enhancements to meet business requirements - Utilize knowledge of Board enterprise planni...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Multiplatform Front End Development Angular Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typi...

The User Assistance expert is a central role in terminology proficiency and documentation of the solution. Excellent English skills (ideally on the level of a native speaker) are required. It is strongly recommended that promising candidates to take the SAP user assistance test (which is part of the standard recruitment process for internal hires and recommended for c-users). It gives a good indication of the language proficiency of the candidate, and of their ability to structure content and write clearly and concisely. Responsibilities Work with product management, development, and other roles to understand the product, and the information needs of customers and partners Based on the relea...

Description ? Facilitate the implementation and support of SAP PP and QM applications. ? Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements ? Facilitate workshops to collect business requirements ? Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients\' needs. ? Design, customize, configure and testing of the functionalitie ? Identify gaps, issues and suggest work around solutions ? Act as liaison with client for troubleshootinginvestigate, analyse, and solve software ? problems. ? Handle changes or emerge...

About The Role : User Assistance (UA) Expert The User Assistance expert is a central role in terminology proficiency and documentation of the solution. Excellent English skills (ideally on the level of a native speaker) are required. It is strongly recommended that promising candidates to take the SAP user assistance test (which is part of the standard recruitment process for internal hires and recommended for c-users). It gives a good indication of the language proficiency of the candidate, and of their ability to structure content and write clearly and concisely. Responsibilities Work with product management, development, and other roles to understand the product, and the information needs...

As a Technical Support Intern at our company, you will play a crucial role in resolving technical issues, managing support tickets, and ensuring the smooth operation of IT systems. This position will provide you with hands-on experience in troubleshooting, user support, and exposure to a variety of tools and technologies. **Key Responsibilities:** - Provide support to troubleshoot and resolve technical issues reported by customers via phone, chat, and ticket channels. - Offer assistance through remote access applications. - Communicate all issues promptly and efficiently, including follow-ups with customers and team members. - Conduct research, diagnose problems, troubleshoot, and identify s...

Your Job Description is as follows: Role Overview: As a Salesforce Sales Cloud Developer/Administrator at NTT DATA, you will lead the administration, optimization, and governance of the Salesforce ecosystem across the organization. Your role involves managing a team of Salesforce administrators, ensuring best practices in platform configuration, and partnering with business and technical teams to deliver scalable CRM solutions that enhance customer engagement and operational efficiency. Key Responsibilities: - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collabo...

Role Overview: As a Senior JDE Manufacturing Consultant, you will be responsible for leveraging your 15+ years of combined Industry & JDE experience, with a focus on modules such as Product Data Management (PDM), Shop Floor Control (SFC), Manufacturing Accounting (MA), and Materials Requirement Planning (MRP). Your role will involve actively participating in at least 3 full-cycle implementations/rollouts, working independently, and engaging with client stakeholders across all levels. Your proficiency in various activities such as capturing as-is business processes, gathering business requirements, conducting fit-gap analysis, creating To-Be processes, designing functional RICEF objects, syst...

Technical Content Writer With us, each individual is her/himself and respects others for who they are, and we believe that when a fantastic mix of people gather and share their knowledge, experiences and ideas, we can help our customers on a completely different level. We are seeking a skilled and forward-thinking Technical Content Writer to join our Emerging Tech team. Company: Aqilea India Employment Type: Full Time Location: Bangalore (Hybrid) Experience: 8+ years Job Title: Technical Content Writer About the Role: This role is ideal for a detail-oriented and creative communicator who thrives at the intersection of technology and user experience. As a Technical Content Writer , you will b...