261 User Support Jobs - Page 3

Who we are About Stripe Stripe is both a technology company and a financial services company, and you will need to be comfortable straddling both of those worlds every day. The right person for the role will enjoy dealing with that puzzle, seeking creative solutions and moving quickly, often in the face of ambiguity. About the team We are looking for a sanctions specialist to join our Financial Crimes Operations Team in Bangalore, India. This is an Independent Contributor (IC) role where you will handle a variety of sanctions compliance operational matters supporting Stripe s growing business. You will: Conduct OFAC and BIS screening ("watchlist") and sanctioned jurisdictions screening ( keyword ) reviews, manually reviewing Stripe merchant accounts as part of Stripe s sanctions program. You will review the results of this screening and work with other Financial Crimes team members to review, approve and escalate complex cases where necessary. You will be responsible for independently completing complex sanctions investigations, drafting detailed investigation reports, reviewing and approving reports from other team members Prepare structured reports and case documents for regulatory reporting Move with urgency and focus in responding to user escalations, internal SLAs and regulatory asks emanating from sanctions concerns Guide team members with decision-making from a subject matter perspective on complex cases Prepare and share detailed MI on sanctions reviews with leadership and internal stakeholders Manage incoming communication from both internal and external stakeholders via multiple channels, including email, chat, and CRM Investigate and respond to requests for information from banking and financial partners Participate in other administrative and organizational tasks for the financial crimes operations team Who you are: 7 to 8+ years of experience working in a sanctions screening and reporting role at a financial institution or technology company Strong industry knowledge of global sanctions regulatory requirements Ability to work efficiently and independently in a fast-paced, high-volume environment A mind for detail - you are detail oriented and have the patience to dive into a high volume of reviews with strict turnaround times Excellent written communication skills; You will be expected to review and write detailed investigative and regulatory documents Strong analytical and communication skills, proven ability to execute processes, and a flexible approach to problem-solving Effective interpersonal, teamwork, and organizational skills; you will be required to collaborate with a number of cross-functional teams including but not limited to regional compliance officers, engineering teams, user support, etc. Preferred Qualifications ACAMS CGSS or ACSS certification Technical curiosity and an interest in evolving sanctions and regulatory compliance trends Experience with SQL or querying of large datasets Shift timings / work hours (shift to mandatory requirements) This role requires interface with a number of global teams across jurisdictions. You will be required to work during the EMEA work hours i.e. 2 pm to 11 pm In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally. Office locations Bengaluru Team Operations Job type Full time

The opportunity: The Legal & Integrity (L&I) Operations Power Platform Developer is responsible for supporting the global Legal Tech Development Team in tool developments and maintenance. This includes managing data, overseeing critical processes for the Legal & Integrity team How you ll make an impact: Design, develop and optimize new PowerApps canvas and model-driven applications, as well as enhance existing ones. Develop application logic using Power FX formulas and establish data connections. Create and maintain Microsoft Power Automate workflows and PowerBI dashboards/Reports Configure connectors and integrations between various systems and applications to facilitate data flow and automation. Utilize Dataverse, SharePoint, and other data sources for app and flow development. Implement data validation and security measures to protect sensitive information. Deploy applications and flow components to the appropriate environments. Ensure application security, scalability, and adherence to best practices. Handle confidential information with discretion and maintain professionalism at all times. Provide Level 1 user support to the L&I community. Collaborate with cross-functional, international teams to support business objectives and drive continuous improvement. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: Bachelors or Master s degree in relevant fields. 1-5 years of experience as developer. Self-starter caliber who could own tasks through to completion. Strong attention to detail & excellent organizational skills. Ability to handle multiple tasks simultaneously. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .

As a HubSpot CRM Administrator at Smith + Howard, you will be responsible for managing and optimizing our HubSpot CRM system. Your role will involve integrating and consolidating three separate CRM platforms into a unified system, ensuring data integrity, and working closely with cross-functional teams to achieve a seamless transition. Your proactive and analytical approach will be crucial in supporting business teams with actionable insights and process improvements. Key Responsibilities: CRM Administration & Management: - Serve as the primary administrator for HubSpot, ensuring optimal performance and user adoption. - Customize HubSpot modules to align with organizational needs. - Manage user roles, permissions, and access controls to maintain security and workflows. - Implement governance policies to maintain data quality. Automation & Workflow Optimization: - Design and implement automated workflows to streamline operations. - Create custom properties, pipelines, workflows, reports, and dashboards. - Develop email sequences, templates, and automation rules for marketing campaigns. Reporting & Analytics: - Build dashboards and reports to provide insights on sales performance and customer engagement. - Monitor key performance indicators and recommend improvements. - Conduct audits of CRM data and processes for optimization. User Support & Training: - Provide technical support and training for HubSpot users. - Stay updated on best practices and emerging CRM trends. Integration & Migration: - Support the consolidation of CRM systems into HubSpot with minimal disruption. - Work with stakeholders to define integration requirements and migration strategies. - Develop testing plans for migrated data to ensure a smooth transition. Qualifications & Experience: - 3-6 years of experience in HubSpot CRM or similar CRM administration. - Proficiency in CRM data management and segmentation. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Preferred Skills: - HubSpot certifications. - Bachelor's degree in Business, Marketing, or Information Technology. - Familiarity with customer journey mapping and sales process optimization. Location & Work Mode: - Location: Bengaluru (In-office). - Working Hours: Flexible to collaborate with global teams. Join us at Smith + Howard for the opportunity to work in a dynamic company with a strong CRM strategy, shape sales and marketing processes, and work on cutting-edge automation projects with growth opportunities and learning support.,

At Broadridge, the culture is centered around empowering individuals to achieve more. If you are enthusiastic about advancing your career and supporting others in their professional growth, consider joining our team. Your role will involve supporting the design and maintenance of enterprise systems. This includes tasks such as preparing test data, analyzing results, troubleshooting issues, and providing feedback to the development team. In the DevOps environment, continuous changes to code versions lead to frequent deployment and testing processes. You will also be responsible for developing, monitoring, and maintaining procedures to meet service level requirements, as well as offering user support. Automation engineers in this role design, program, simulate, and test automated machinery and processes to execute precise tasks. To excel in this position, you will apply your theoretical knowledge to achieve goals independently. You are expected to possess specific functional expertise acquired through formal education, and you may guide others as a project manager using your technical skills. This role demands in-depth experience and knowledge, requiring you to utilize best practices and understanding of internal and external business issues to enhance products and services. You will be tasked with solving complex problems, often approaching them from a fresh perspective based on existing solutions, and working autonomously with minimal guidance. Additionally, you will serve as a resource for colleagues with less experience. Your functional knowledge should encompass a deep understanding and application of procedures and concepts within your discipline, along with a basic knowledge of other disciplines. You should also have a grasp of best practices and an awareness of how your area integrates with others, as well as knowledge of the competitive landscape and factors that set your organization apart in the market. In terms of leadership, you will act as a resource for colleagues with less experience and may lead small projects with manageable risks and resource requirements. You will be adept at problem-solving, tackling complex issues from a fresh perspective and exercising judgment based on thorough analysis of various information sources. Your impact will be felt across a range of customer, operational, project, or service activities within your team and related teams. You will operate within broad guidelines and policies, leveraging your interpersonal skills to explain intricate or sensitive information and foster consensus. At Broadridge, we are dedicated to creating a collaborative, engaging, and inclusive environment where associates feel empowered to be authentic and bring their best selves to work. We believe that individuals thrive when they feel safe, understood, and valued. As a company and community, we are committed to recognizing and celebrating the unique perspectives of all our associates.,

As an Intranet Administrator at YASH Technologies, you will be an integral part of our dynamic team, responsible for managing, configuring, and optimizing our company's intranet platform powered by Sharepoint and Akumina. Your role will involve collaborating with various departments to ensure a seamless digital workplace experience for our employees. Your key responsibilities will include overseeing the day-to-day operation and maintenance of the intranet platform, managing content publication and organization, customizing the platform to align with branding guidelines and user requirements, implementing security protocols and access controls, providing user support and training, analyzing intranet usage metrics, supporting integration with other internal systems, and continuously improving the platform based on industry trends. To excel in this role, you should have a strong technical background in SharePoint and Akumina, possess excellent problem-solving skills, exhibit effective communication and collaboration abilities, demonstrate organizational skills with meticulous attention to detail, showcase adaptability to evolving business needs, exhibit proficient time management capabilities, and ideally have prior experience in intranet administration or content management. At YASH Technologies, we offer an inclusive team environment where you have the freedom to shape your career path. Our Hyperlearning workplace is built on flexible work arrangements, emotional positivity, agile self-determination, trust, transparency, open collaboration, and continuous learning opportunities supported by technology. Join us in fostering exceptional stakeholder experiences and driving business transformation in an increasingly virtual world.,

As an ERP Farvision Coordinator based in Noida within the IT/Operations department, your primary responsibility is overseeing the implementation, configuration, and daily operations of the Farvision ERP system in our organization. Your role involves collaborating closely with various departments to ensure smooth workflow, efficient data management, and effective utilization of ERP to support our business processes. Additionally, you will provide technical support and training to users to optimize system usage. Your key responsibilities include leading the implementation and configuration of Farvision ERP based on business requirements, customizing modules for sales, construction, finance, and procurement, monitoring system performance, coordinating upgrades and patches, serving as the main contact for ERP-related issues, providing technical assistance and training, analyzing processes for optimization, managing data integrity, generating reports, coordinating projects, ensuring compliance and security, among others. To excel in this role, you should hold a Bachelor's degree in Information Technology, Computer Science, or related field, possess 3-5 years of ERP system experience (especially in real estate or construction industries), demonstrate proficiency in Farvision ERP or similar systems, exhibit technical skills in database management, system integration, and ERP implementation, showcase analytical abilities, strong communication skills, problem-solving mindset, project management experience, and familiarity with industry regulations and compliance. Preferred qualifications include experience in real estate or construction settings, hands-on experience in system customization and workflow automation in Farvision, and understanding of industry regulations. This is a full-time position with benefits such as health insurance, leave encashment, paid sick time, yearly bonus, and day shift schedule. The ideal candidate should have at least 1 year of total work experience. The work location is in person.,

As a SAP SD (Sales & Distribution) Project Manager, your main accountability is to lead the implementation of the SAP SD module. This involves defining project objectives, creating project plans, and coordinating with key stakeholders to ensure successful integration with other SAP modules and external systems. Your role also includes team management, where you will supervise a team of SAP SD consultants, provide guidance and support, assign tasks, monitor progress, and ensure timely project delivery. Additionally, you will conduct performance evaluations and identify skill development opportunities for team members. System configuration is another crucial aspect of your role. You will be responsible for configuring the SAP SD module to meet business requirements, customizing settings related to pricing, order management, delivery scheduling, billing, and customer master data. Collaboration with cross-functional teams to align SD processes with other modules like FI/CO and MM is essential for successful system configuration. Continuous process improvement within the SAP SD module is also a key responsibility. You will need to identify opportunities for process optimization and efficiency enhancement, analyze business requirements, propose system enhancements, and implement best practices to streamline order-to-cash processes and improve customer service levels. Providing user support and training is another important aspect of your role. You will be required to troubleshoot issues, resolve system errors, address functional inquiries related to the SAP SD module, conduct training sessions, and develop user documentation to ensure effective system utilization. Project management skills are essential as you will be managing multiple projects simultaneously, ensuring adherence to timelines and budgets. Collaboration with cross-functional teams, including business stakeholders, IT teams, and external vendors, is necessary to achieve project objectives. Staying updated with the latest SAP SD functionalities, releases, and industry trends is crucial. You will need to plan and execute system upgrades, patches, and enhancements to maintain system stability and leverage new features. Ensuring compliance with data privacy regulations, security standards, and company policies is also part of your responsibilities. Implementing appropriate access controls, segregation of duties, and user authorization procedures within the SAP SD module is essential to maintain data security. In terms of challenges, ensuring adequate SAP Techno-Functional Knowledge to ensure quality and adherence to timelines of deliverables is crucial. Analyzing current business processes, making recommendations, and ensuring knowledge transfer to functional analysts are key challenges that you may face. Key decisions you may need to make include conducting pilot studies of new processes, participating in project planning activities, defining project timelines, allocating resources, and managing project budgets related to SD implementation and maintenance. In your interactions, you will need to work closely with internal clients such as end users, project leads, and administrators to enable success in your day-to-day work. Externally, you may interact with technical and functional team members to assess solutions provided for accuracy, scalability, and robustness. Minimum acceptable proficiency for this role includes a Bachelor's degree or higher in Computer Science/Information Technology, Business, Engineering, or related field, along with at least 7-10 years of experience in SAP SD (Functional or Technical). SAP certification in the SD module is also required. Experience in S4H implementation projects, in-depth knowledge of SAP SD configuration, and proficiency in requirements gathering, functional testing, and training support are essential requirements for this role. Behavioral competencies such as effective communication skills, analytical skills, and self-motivation in learning new concepts are important for success in this role. Technical competencies required include proficiency in SAP SD, PI/PO interface tool, and ABAP programming.,

Amneal Pharmaceuticals is looking for Senior Executive, IT User Support to join our dynamic team and embark on a rewarding career journey Strategic Planning: Participate in developing the organization's long-term strategic goals and objectives Identify opportunities for growth and improvement and develop strategies to achieve them Leadership and Management: Provide leadership and guidance to teams and departments within the organization Set goals, monitor performance, and ensure effective execution of plans Foster a positive work culture and motivate employees to achieve their best Decision Making: Make critical decisions that impact the organization's direction, resources, and operations Analyze data, evaluate risks, and consider various factors to make informed and strategic decisions Stakeholder Management: Build and maintain relationships with key stakeholders, such as clients, customers, investors, and board members Engage with stakeholders to understand their needs, address concerns, and ensure alignment with organizational goals Financial Management: Oversee financial performance, including budgeting, forecasting, and resource allocation Monitor financial metrics, identify areas for improvement, and implement strategies to optimize financial outcomes Business Development: Identify and pursue new business opportunities, partnerships, or collaborations that align with the organization's objectives Lead efforts to expand the organization's market presence and generate revenue growth

Candidate responsible for the installation, configure, maintenance and troubleshooting of systems, servers and network hardware. This role supports operations, ensures system availability, and assists in managing both local and remote infrastructure.

As a Solution Architect, you will collaborate with stakeholders to define the long-term Business Intelligence (BI) strategy, selecting appropriate tools and technologies. You will be responsible for designing and developing data models, ETL packages, OLAP cubes, and reports using Power BI, while ensuring adherence to best practices. Your role will also involve documenting source-to-target mappings, data dictionaries, and database design. Additionally, you will work with APIs and tools like Postman to build and test APIs, seamlessly integrating them into the overall architecture. In the realm of Data Modeling and Governance, you will develop and maintain reference architectures for reports based on different data sources such as Data Warehouse and SharePoint. It will be crucial to uphold data governance standards, ensuring proper data refreshes and publishing of common dataset hierarchies. Implementing security measures to safeguard sensitive data will be an integral part of your responsibilities. As a technical leader, you will conduct technical reviews of reports and dashboards before their production deployment. Identifying areas for improvement to optimize data flows will be essential. Providing hands-on guidance to users for optimizing their data models and reports, ensuring efficient performance and usability, is a key aspect of your role. Managing Power BI Premium capacity will be another significant responsibility, including allocation, monitoring, and optimization. Effectively allocating workspaces based on business needs and ensuring efficient resource utilization within the Premium capacity will be part of your duties. You will also be involved in user support and community engagement by addressing user queries related to Power BI and other BI technologies within the organization. Proactively troubleshooting and resolving data model issues for users when necessary will be imperative. Organizing monthly community calls to support, train, and guide citizen developers, thereby fostering a strong BI community, is an essential part of your role. Join our global, inclusive, and diverse team with a shared purpose of improving the quality of life through innovative motion systems. We value diversity, knowledge, skills, creativity, and talents that each employee brings, fostering an inclusive and equitable workplace where all employees are respected and valued. Our commitment is to inspire employees to grow, take ownership, and find fulfillment and meaning in their work.,

As an Intern at Plus91 Technologies, your day-to-day responsibilities will include documenting daily progress and maintaining accurate records of implementation activities and infrastructure setup. You will be expected to record and summarize feedback from daily training sessions to assist in refining delivery and improving the overall quality of sessions. Additionally, you will be responsible for creating and updating user support materials such as manuals, how-to guides, and knowledge base documentation. Furthermore, effective communication is key in this role, as you will need to provide daily updates and progress reports to the manager promptly. You will also be required to offer onsite implementation support, which includes client-facing interactions, troubleshooting, and resolving any issues that may arise. Travel to client locations may be necessary to ensure the smooth execution of projects. Collaboration with team members is essential to coordinate training efforts and implementation tasks, ensuring an effective rollout and adoption of various initiatives. This role offers a unique opportunity to work with a global digital healthcare firm that has earned the trust of over 1000 healthcare facilities in 24 countries. Plus91 Technologies is a pioneer in digital health, with influential leadership in the digital health IT space. The company's MediXcel and MediXcel Lite platforms have set industry standards for electronic medical records, lab and hospital information management, and healthcare analytics products. Through these platforms, Plus91 Technologies and its partners create and implement innovative solutions for clinics, labs, hospitals, and wellness programs. Furthermore, Plus91 Technologies is involved in disease surveillance, mobile healthcare, and has contributed significantly to research in areas such as TB and COVID-19, with publications in reputable journals. Joining Plus91 Technologies as an Intern will provide you with valuable experience in the dynamic field of digital healthcare and the opportunity to contribute to impactful projects in the industry.,

Job summary: Seeking a skilled Biomedical Equipment Field Service Engineer with 3 8 years of experience in troubleshooting, calibrating, and maintaining critical medical devices (X Ray, Dialysis, ICU/OT, Lab), who thrives in a collaborative, innovative environment and is ready to support healthcare delivery across diverse locations. Key Responsibilities: Maintain & Troubleshoot: Handle breakdown and preventive maintenance for critical equipment like X-Ray, Dialysis, ICU/OT systems, and lab instruments. User Support: Provide technical assistance and training to healthcare professionals. Vendor Coordination: Liaise with OEMs and vendors for spares and technical support. Multi-Modal Expertise: Manage equipment across ICU, OT, Imaging, and Lab settings. Travel Ready: Willingness to travel extensively within assigned territories. Qualifications and Skills: 3-8 years in biomedical equipment service and maintenance. Proficiency in troubleshooting, calibration, and performance testing. Excellent interpersonal and communication skills. Degree/Diploma in Biomedical, Medical Electronics, or Electronics & Instrumentation. No of positions: 1

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: TIS Service Desk Experience : 1-3 Years.

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: TIS Service Desk. Experience: 1-3 Years.

Roles and Responsibilities User & System Documentation: Create and maintain a knowledge base, user manuals, installation guides, FAQs, cheat sheets, and release notes tailored to both clinical and administrative users. Internal & Cross-Team Support: Develop process workflows, technical documents, BRDs (Business Requirement Document) and internal documentation for QA, Support, and Development teams. UI/UX Text & Tutorials: Write clear interface text and develop how-to content and tutorials to guide users through product features. Content for Diverse Audiences: Draft technical blogs, product updates, and marketing-oriented material for public and existing users across global markets. Video & Visual Content: Create walkthrough fast-track videos and quick guides for new features, using screen-recording or other editing tools. Research & Innovation: Conduct domain-related research to develop relevant content and improve documentation quality in line with user needs and global healthcare trends. Product Understanding & Compliance: Build a working understanding of the US healthcare domain and ensure documentation aligns with standards like HIPAA and healthcare workflows. Process Collaboration: Collaborate closely with product Managers, QA, and Engineering teams to ensure documentation accurately reflects system functionality and business requirements. Content Maintenance: Regularly review and update documentation to reflect product/process changes and user feedback. Desired Candidate Profile 0-2 year of experience in technical writing or related field (content writing). Strong understanding of English language grammar rules and syntax. Ability to work independently as well as part of a team environment. Proficiency in creating engaging technical content using various formats such as User Support, User Documentation, Technical Content Writing etc.

Required Skills Technology | Endpoint Management - 1E Tachyon Technology | Endpoint Management - Tanium Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | TCPEM/TCA As a 1E Tachyon/Tanium Level 3 Administrator, you will play a critical role in providing expert support for the configuration and management of 1E Tachyon. You will lead the efforts to ensure the effective utilization of real-time endpoint management capabilities, providing guidance to junior administrators and collaborating with IT teams. Key Responsibilities: 1. Strategic Planning and Design: - Develop and implement a strategic vision for 1E Tachyon/Tanium that aligns with the organization s goals and objectives. - Lead the design and optimization of 1E Tachyon/Tanium infrastructure, including agents, modules, and policies. 2. Endpoint Management Leadership: - Oversee the configuration and optimization of 1E Tachyon/Tanium, ensuring efficient client management, endpoint settings, and real-time capabilities. - Implement advanced configurations for enhanced endpoint management. 3. User Support and Training: - Provide expert support for end-users of the 1E Tachyon/Tanium platform, addressing complex issues, endpoint configurations, software deployments, and troubleshooting. - Offer training and mentorship to Level 1 and Level 2 administrators and end-users. 4. Software Deployment Expertise: - Lead software packaging and deployment efforts using 1E Tachyon/Tanium, implementing efficient software distribution, patch management, and automation strategies. - Create and maintain advanced deployment packages and automation scripts for software installations. 5. Inventory Management and Compliance: - Oversee the maintenance of an accurate inventory of hardware and software assets across endpoints. - Ensure compliance with industry standards and regulations, and implement advanced security updates and patches. 6. Advanced Troubleshooting and Problem Resolution: - Provide Level 3 support for complex 1E Tachyon/Tanium-related issues, incidents, and user problems. - Conduct root cause analysis for challenging technical problems

As an IT Infrastructure and Support Specialist, you will be responsible for managing various aspects of the company's IT infrastructure and providing efficient technical support to employees. Your key responsibilities will include: IT Infrastructure Management: - Setting up, maintaining, and troubleshooting network systems including LAN, Wi-Fi, VPN, and firewalls. - Managing server infrastructure, data storage, and backups, whether on-premise or in the cloud. - Ensuring system uptime and performance for offices and remote teams. User Support & Helpdesk: - Providing technical support for hardware, software, and peripherals used by employees. - Handling onboarding/offboarding processes for employees regarding system access and provisioning. - Maintaining a ticketing system to track and resolve IT-related issues effectively. Application & Software Management: - Deploying, configuring, and maintaining industry-specific tools such as AutoCAD, Revit, SketchUp, BIM tools, project management tools, and collaboration platforms. - Managing software license procurement and renewals efficiently. Cybersecurity & Compliance: - Implementing and monitoring endpoint security, antivirus, and encryption solutions. - Conducting regular data backups and ensuring disaster recovery preparedness. - Ensuring compliance with IT policies, especially concerning client confidentiality and data protection. Cloud Services & Collaboration Tools: - Administering cloud platforms like Microsoft 365, Google Workspace, or Autodesk Cloud. - Integrating systems to facilitate cross-functional collaboration among different teams. Vendor & Asset Management: - Coordinating with IT vendors and service providers for hardware/software procurement. - Maintaining IT asset inventory and managing their lifecycle effectively. Digital Transformation & Automation: - Collaborating with internal stakeholders to identify process inefficiencies and propose IT-enabled solutions. - Implementing automation tools to streamline workflows and enhance operational efficiency. Support For Remote And Hybrid Work: - Ensuring smooth functioning of remote access, secure logins, and cloud-based resource availability. - Setting up and supporting video conferencing, digital whiteboards, and collaborative project tools. Additionally, you will be involved in: - Participating in IT budgeting and strategy planning. - Leading IT audits and driving initiatives for digital innovation such as smart offices and IoT-based sensors. - Supporting BIM data management and integration with project management dashboards. Overall, you will play a crucial role in ensuring the smooth operation of the company's IT infrastructure, providing technical support to employees, and driving digital transformation initiatives.,

You are looking for an Immediate joiner with 5 to 10 days availability for the position of SAP PS (Project System) Consultant in Ahmadabad. As an experienced SAP PS Consultant with 6+ years of experience, you will be responsible for the end-to-end implementation and maintenance of the SAP Project Systems (PS) module. Your role will involve configuring and customizing the SAP PS module to align with business processes, providing user support, and ensuring seamless integration with other SAP modules. A deep understanding of project management principles and extensive SAP PS expertise will be essential for this role. Key responsibilities include analyzing and evaluating application functionality to recommend enhancements for business processes, configuring, verifying, and documenting optimal SAP PS application setup and configurations, identifying functionality gaps and recommending solutions, collaborating with cross-functional teams to define application designs and configurations, leading the design, development, and implementation of best-practice solutions for SAP PS and cross-functional processes, and providing ongoing production support for global business operations. You should have 6 to 8 years of hands-on SAP PS configuration experience, preferably in S/4 HANA, as well as intermediate-level experience in relevant application development or support. Additionally, you will be required to extract, compile, and validate data for migration from legacy systems to SAP, provide training and support for end-users, research and implement innovative solutions to meet business transformation goals, develop and manage functional specifications for projects, and maintain relationships with vendors to resolve issues and improve application functionality. If you meet the qualifications and are interested in this role, please share your resume at swatiramnani1987@gmail.com. For any further queries, you can contact Swati at 9580296834.,

We are searching for a dedicated and proactive System Administrator with a minimum of one year of experience in an IT environment. As a System Administrator, you will play a crucial role in maintaining, upgrading, and managing the IT infrastructure of our company. The ideal candidate will possess a basic understanding of systems management, network security, troubleshooting, and a strong commitment to ensuring the efficient operation of systems. Key Responsibilities: System Management: You will be responsible for installing, configuring, and maintaining servers, workstations, and networking hardware. Monitoring & Troubleshooting: Your duties will include monitoring the performance and health of company systems and servers, promptly addressing any issues to minimize downtime. Software Management: Assisting in the installation and configuration of software and applications used by employees will be part of your role. User Support: Providing technical support to employees, aiding with hardware and software issues, and ensuring optimal system performance. Security: Implementing security protocols to safeguard sensitive data, including firewalls, antivirus software, and data encryption methods. Backup & Recovery: Managing and monitoring regular system backups to ensure data restoration in case of failure or system breach. Documentation: Maintaining clear documentation of system configurations, procedures, and network changes. Collaboration: Working closely with the senior IT team to guarantee smooth system operations, upgrades, and IT projects. Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). - Minimum of 1 year of experience as a System Administrator or in a similar role. - Familiarity with Linux/Unix and Windows Server environments. - Basic understanding of networking protocols (DNS, DHCP, TCP/IP). - Experience with system monitoring and backup solutions. - Strong problem-solving and troubleshooting skills. - Good communication and teamwork skills. - Ability to prioritize and manage multiple tasks effectively. This is a full-time position with a day shift schedule and requires in-person work at our location. For further discussion, please contact +91 9567127333.,

You are a skilled E3D Administrator cum 3D Design Engineer seeking a full-time on-site role in Pune. Your responsibilities will include managing and administering E3D software, ensuring its optimal performance, and usability. You will be tasked with setting up and maintaining E3D projects, customizing the software, troubleshooting issues, and providing user support. Additionally, you will collaborate with various engineering teams to ensure design data integrity and accuracy by generating and modifying 3D models and designs. To excel in this role, you must have experience in E3D software administration and customization, proficiency in creating and editing 3D models, strong troubleshooting abilities, and a collaborative mindset to work effectively with cross-functional engineering teams. Attention to detail and accuracy in design work is essential along with a Bachelor's degree in Engineering. Previous experience in the process solutions or engineering industry is considered advantageous. With 10 to 15 years of experience in the field, if you meet these qualifications and are ready to take on this challenging role, please share your CV at sharadrankhamb@praj.net.,

You are a highly motivated and enthusiastic Service Desk L1 Engineer who will be the first point of contact for customers seeking technical assistance. You will provide initial support and troubleshooting for various IT issues. As an entry-level position, this role is perfect for recent graduates looking to kickstart their careers in IT support. Your responsibilities will include serving as the initial point of contact for customers seeking technical assistance via phone, email, or Self Ticket. You will identify, diagnose, and resolve basic technical issues related to hardware, software, and network connectivity. Logging and tracking all incidents and service requests in the ticketing system will be crucial, ensuring accurate and detailed documentation. Additionally, you will assist users with password resets, account unlocks, and basic application support. For more complex issues, you will escalate them to higher-level support teams (L2/L3) as needed, while ensuring timely follow-up and resolution. Contributing to the creation and maintenance of internal knowledge base articles and user guides will also be part of your role. Providing exceptional customer service with a positive and professional demeanor at all times is essential. You will collaborate with other IT team members to ensure efficient resolution of technical issues and continuous improvement of service processes. Having a bachelor's degree in Information Technology, Computer Science, or a related field along with basic understanding of computer hardware, software, and networking concepts is required. Strong analytical and problem-solving skills, excellent communication abilities, and a customer-centric mindset are necessary for this role. Being adaptable, a team player, and willing to learn and grow are qualities that will help you succeed. Relevant certifications such as ITIL Foundation and prior internship or practical experience in an IT support role are advantageous. In return, you can expect a competitive salary and benefits package, opportunities for professional development and career advancement, a supportive and inclusive work environment, and hands-on training and mentorship from experienced IT professionals.,

SAP MM consultant with around 4 to 6 years of SAP MM experience Having multiple implementation/Rollouts experience with support project handling. Should have exposure working in domestic projects

Job Title: SAP PP/QM Consultant Location: Any UST Location, India Experience: 1-2 years functional domain + 7+ years SAP PP and QM module experience Must Have: 1-2 years functional experience and 7+ years with SAP PP and QM modules Hands-on SAP QM configuration: procurement, inspection, vendor evaluation, quality control, batch management Strong knowledge of PP and QM business processes Experience in SAP implementation lifecycle: testing, user support, and documentation Ability to analyze requirements, configure systems, and create process documentation Good communication and teamwork skills Familiarity with SAP integration (WM, PP, PM) and external systems like LIMS Good to Have: SAP Certification in QM/PLM modules Experience using Solution Manager in implementations Exposure to integration with MM, WM, SD, PM, PP modules Required Skills Sap Pp,Sap Qm,Sap Implementation

Analysing and defining solutions within the Incident, Change, Portfolio- and Project-Processes. Understanding business issues and data challenges. At least 6 - 8 years of work experience in relevant retail consulting services engagements or business environments, implementing or using Retail business processes and applications Experience with SAP Retail (in one of the following areas: Planning, Retail Financial, Merchandising: Rebates, Pricing and Promotions or Supply Chain) Ability to Facilitate the implementation and support of SAP IS-Retail Profound understanding of Retail business processes Understanding of integration points with the SD, MM, and FI/CO modules Able to Design, customize, configure and test the SAP IS-Retail module Provide ad-hoc training and user support as required Taking responsibility for 2nd and 3rd level support. Contributing to driving the organisation into digitalization. Driving process harmonization and building-up of a global process catalog.

The Enterprise Solutions Administrator will play a crucial role in ensuring the continuous performance and success of the assigned environment(s) at ACA Group. In this position, you will focus on driving process automation and managing specific platform(s) within financial modules. Responsibilities include configuration, administration, user support, and integration with other applications. Collaboration with functional leaders, various organizational units, and subject matter experts is essential to co-create processes and frameworks that enhance the efficiency of the sales organization. Key Responsibilities: - Setting up and configuring basic objects within financial modules. - Configuring workflows to support business processes. - Providing comprehensive support for complex user cases. - Contributing to work products as part of a scrum team. - Clear communication of deliverable statuses and blockers to management. - Handling other tasks, special projects, and duties as assigned. Required Education and Experience: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5+ years of experience supporting and enhancing WorkDay orgs, specifically within core financial modules. - Ability to effectively communicate with Finance and back office staff, demonstrating financial acumen and process knowledge. - Experience in integrating with other back office systems, including CRM, HR, fulfillment/supply chain, and financial/invoicing systems. - Proficiency in evaluating and resolving complex problems and issues. - Experience in refining requirements and work estimates. Required Skills and Attributes: - Strong interpersonal and collaboration skills. - Excellent written, verbal communication, and presentation skills. - Firsthand experience with large, global implementations using designated platforms. - Professional integrity and adaptability in a fast-paced environment. - Building effective relationships with colleagues and clients. - Motivated and proactive in self-education and career advancement. - Strong organizational and problem-solving skills with attention to detail. - Understanding of department goals and company impact. - Ability to work independently and collaboratively, with leadership skills. - Committed to continuous learning and staying updated with industry trends. - Dedication to upholding ACA's high-quality standards and customer service focus. At ACA Group, we offer a competitive compensation package that recognizes your performance and contributions. Our Total Rewards package includes fully funded medical coverage for employees and their families, access to Maternity & Fertility and Wellness programs, Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs, and Employee Resource Groups. Additionally, employees receive time off for ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leave options to support physical, financial, and emotional well-being.,