447 User Support Jobs - Page 10

As an Intern at Plus91 Technologies, your day-to-day responsibilities will include documenting daily progress and maintaining accurate records of implementation activities and infrastructure setup. You will be expected to record and summarize feedback from daily training sessions to assist in refining delivery and improving the overall quality of sessions. Additionally, you will be responsible for creating and updating user support materials such as manuals, how-to guides, and knowledge base documentation. Furthermore, effective communication is key in this role, as you will need to provide daily updates and progress reports to the manager promptly. You will also be required to offer onsite ...

Job summary: Seeking a skilled Biomedical Equipment Field Service Engineer with 3 8 years of experience in troubleshooting, calibrating, and maintaining critical medical devices (X Ray, Dialysis, ICU/OT, Lab), who thrives in a collaborative, innovative environment and is ready to support healthcare delivery across diverse locations. Key Responsibilities: Maintain & Troubleshoot: Handle breakdown and preventive maintenance for critical equipment like X-Ray, Dialysis, ICU/OT systems, and lab instruments. User Support: Provide technical assistance and training to healthcare professionals. Vendor Coordination: Liaise with OEMs and vendors for spares and technical support. Multi-Modal Expertise: ...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Roles and Responsibilities User & System Documentation: Create and maintain a knowledge base, user manuals, installation guides, FAQs, cheat sheets, and release notes tailored to both clinical and administrative users. Internal & Cross-Team Support: Develop process workflows, technical documents, BRDs (Business Requirement Document) and internal documentation for QA, Support, and Development teams. UI/UX Text & Tutorials: Write clear interface text and develop how-to content and tutorials to guide users through product features. Content for Diverse Audiences: Draft technical blogs, product updates, and marketing-oriented material for public and existing users across global markets. Video & V...

Required Skills Technology | Endpoint Management - 1E Tachyon Technology | Endpoint Management - Tanium Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | TCPEM/TCA As a 1E Tachyon/Tanium Level 3 Administrator, you will play a critical role in providing expert support for the configuration and management of 1E Tachyon. You will lead the efforts to ensure the effective utilization of real-time endpoint management capabilities, providing guidance to junior administrators and collaborating with IT teams. Key Responsibilities: 1. Strategic Planning and De...

As an IT Infrastructure and Support Specialist, you will be responsible for managing various aspects of the company's IT infrastructure and providing efficient technical support to employees. Your key responsibilities will include: IT Infrastructure Management: - Setting up, maintaining, and troubleshooting network systems including LAN, Wi-Fi, VPN, and firewalls. - Managing server infrastructure, data storage, and backups, whether on-premise or in the cloud. - Ensuring system uptime and performance for offices and remote teams. User Support & Helpdesk: - Providing technical support for hardware, software, and peripherals used by employees. - Handling onboarding/offboarding processes for emp...

You are looking for an Immediate joiner with 5 to 10 days availability for the position of SAP PS (Project System) Consultant in Ahmadabad. As an experienced SAP PS Consultant with 6+ years of experience, you will be responsible for the end-to-end implementation and maintenance of the SAP Project Systems (PS) module. Your role will involve configuring and customizing the SAP PS module to align with business processes, providing user support, and ensuring seamless integration with other SAP modules. A deep understanding of project management principles and extensive SAP PS expertise will be essential for this role. Key responsibilities include analyzing and evaluating application functionalit...

We are searching for a dedicated and proactive System Administrator with a minimum of one year of experience in an IT environment. As a System Administrator, you will play a crucial role in maintaining, upgrading, and managing the IT infrastructure of our company. The ideal candidate will possess a basic understanding of systems management, network security, troubleshooting, and a strong commitment to ensuring the efficient operation of systems. Key Responsibilities: System Management: You will be responsible for installing, configuring, and maintaining servers, workstations, and networking hardware. Monitoring & Troubleshooting: Your duties will include monitoring the performance and health...

You are a skilled E3D Administrator cum 3D Design Engineer seeking a full-time on-site role in Pune. Your responsibilities will include managing and administering E3D software, ensuring its optimal performance, and usability. You will be tasked with setting up and maintaining E3D projects, customizing the software, troubleshooting issues, and providing user support. Additionally, you will collaborate with various engineering teams to ensure design data integrity and accuracy by generating and modifying 3D models and designs. To excel in this role, you must have experience in E3D software administration and customization, proficiency in creating and editing 3D models, strong troubleshooting a...

You are a highly motivated and enthusiastic Service Desk L1 Engineer who will be the first point of contact for customers seeking technical assistance. You will provide initial support and troubleshooting for various IT issues. As an entry-level position, this role is perfect for recent graduates looking to kickstart their careers in IT support. Your responsibilities will include serving as the initial point of contact for customers seeking technical assistance via phone, email, or Self Ticket. You will identify, diagnose, and resolve basic technical issues related to hardware, software, and network connectivity. Logging and tracking all incidents and service requests in the ticketing system...

SAP MM consultant with around 4 to 6 years of SAP MM experience Having multiple implementation/Rollouts experience with support project handling. Should have exposure working in domestic projects

Job Title: SAP PP/QM Consultant Location: Any UST Location, India Experience: 1-2 years functional domain + 7+ years SAP PP and QM module experience Must Have: 1-2 years functional experience and 7+ years with SAP PP and QM modules Hands-on SAP QM configuration: procurement, inspection, vendor evaluation, quality control, batch management Strong knowledge of PP and QM business processes Experience in SAP implementation lifecycle: testing, user support, and documentation Ability to analyze requirements, configure systems, and create process documentation Good communication and teamwork skills Familiarity with SAP integration (WM, PP, PM) and external systems like LIMS Good to Have: SAP Certif...

Analysing and defining solutions within the Incident, Change, Portfolio- and Project-Processes. Understanding business issues and data challenges. At least 6 - 8 years of work experience in relevant retail consulting services engagements or business environments, implementing or using Retail business processes and applications Experience with SAP Retail (in one of the following areas: Planning, Retail Financial, Merchandising: Rebates, Pricing and Promotions or Supply Chain) Ability to Facilitate the implementation and support of SAP IS-Retail Profound understanding of Retail business processes Understanding of integration points with the SD, MM, and FI/CO modules Able to Design, customize, ...

The Enterprise Solutions Administrator will play a crucial role in ensuring the continuous performance and success of the assigned environment(s) at ACA Group. In this position, you will focus on driving process automation and managing specific platform(s) within financial modules. Responsibilities include configuration, administration, user support, and integration with other applications. Collaboration with functional leaders, various organizational units, and subject matter experts is essential to co-create processes and frameworks that enhance the efficiency of the sales organization. Key Responsibilities: - Setting up and configuring basic objects within financial modules. - Configuring...

As an Oracle HCM Fusion Expert, you will be responsible for gathering and analyzing business requirements from HR leaders, department heads, and stakeholders. You will then translate these requirements into system configurations, processes, and workflows. Your role will also involve managing HCM/HR applications to ensure alignment with HR policies, procedures, and business objectives. You will support ongoing digital HR transformation initiatives and work towards improving employee experiences. Additionally, you will address user queries, provide support, and maintain business-as-usual (BAU) activities to ensure the smooth operation of HR applications. Your problem-solving skills will be cru...

As a skilled Salesforce Certified Administrator with 4 years of hands-on experience, your primary responsibility will be to manage, optimize, and enhance our Salesforce CRM platform. You should be proficient in Salesforce configuration, process automation, and user support, demonstrating a track record of driving efficiency and user adoption. Collaboration with cross-functional teams to align Salesforce solutions with business objectives is crucial for ensuring seamless operations and exceptional customer experiences. Your key responsibilities will include managing all aspects of Salesforce administration, such as user setup, profiles, roles, permissions, sharing rules, and public groups. Ad...

Position : Support Engineer (L1) Location : Kolkata (currently Park street, after 02 months Sec V, Salt Lake) Exp. - 1 to 4 years (Freshers can also apply, provided they meet the education and communication criteria. Fresher will be taken in an internship role with stipend) About Company Gamut is a technology driven leading software Product Development Company committed to delivering full-scale ERP Product for premier Construction Companies Pan India and in Middle East countries. Job Summary As an L1 Support Engineer, you will be the first point of contact for our clients, providing essential support and troubleshooting for basic issues related to our ERP product, Farvision. This role involv...

HIRING TECHNICAL WRITERS FOR OUR USA CLIENT, OFFICE @ GUINDY IT PARK, CHENNAI PREFERRED TN CANDIDATES & IMMEDIATE JOINERS MAX CTC: 8 LPA Tools like Zoho Docs, MS Office Suite, Lucid chart/Visio for workflows and visual content SUNEETA@AXYCUBE.IN Required Candidate profile MUST HAVE: MINIMUM 4+ years of experience in technical writing, operations documentation, or compliance writing, preferably within Credit Banking, FinTech, or SaaS industries. EXCELLENT ENGLISH !

ACCESS TEAM Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations Troubleshoot Active Directory authentication and LDAP configuration issues Work with other senior staff members to resolve escalated, complex incidents related to AD and VPN. Continually seek opportunities to improve our existing AD. Device Management and security controls through GPO Daily user support for all Access issues Maintaining security, standards and high availability of AD architecture Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool. Field incoming help r...

Job Description Data Entry: Input data into computer systems accurately and efficiently. System Maintenance: Perform basic maintenance tasks, such as system backups, updating software, and routine checks to ensure proper functioning. Document and Report: Maintain detailed records of system performance and issues, and report any problems to the appropriate personnel. User Support: Assist users with basic technical problems and provide guidance when needed. Ensure data backups are performed regularly and assist in data recovery efforts when necessary. Additional Details Working Hours 8 Hours Work Timing 9:30 AM-5:30 PM Job Requirements Gender All Qualification Graduation Language Hindi-Master ...

Overview Troubleshooting: Diagnosing and resolving hardware, software, and network issues reported by users through various channels like tickets or direct communication. Installation and Configuration: Setting up new workstations, installing software and applications, configuring network connections, and ensuring proper functionality of hardware and peripherals. Maintenance and Upgrades: Performing preventative maintenance, upgrading hardware and software components, and ensuring systems are up-to-date with the latest patches and security updates. User Support: Providing technical assistance to users, guiding them through troubleshooting steps, and escalating complex issues to specialized t...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

As a SAP SD Project Manager, your primary responsibility is to lead the implementation of the SAP SD module. You will define project objectives, create project plans, and coordinate with key stakeholders to ensure successful integration with other SAP modules and external systems. Additionally, you will supervise a team of SAP SD consultants, providing guidance, support, and mentoring. It will be essential to assign tasks, monitor progress, and ensure timely delivery of projects. Conducting performance evaluations and identifying skill development opportunities for team members will also be part of your role. Furthermore, you will configure the SAP SD module to meet business requirements, cu...