826 User Support Jobs - Page 10

As a Hardware and Networking Technician, you will be responsible for installing, maintaining, and troubleshooting computer hardware, networking systems, and security devices such as CCTV and biometric systems. Your role will involve hands-on experience with IT infrastructure, problem-solving skills, and the ability to work independently or as part of a team. Key Responsibilities: - CCTV Installation & Configuration: Install, configure, and maintain surveillance systems, ensuring proper functionality and security. - Biometric Installation & Maintenance: Set up and troubleshoot biometric attendance and access control systems. - Hardware Troubleshooting & Maintenance: Diagnose, repair, and main...

A Day in the Life This position is an exciting opportunity to work with Medtronics Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care. Responsibilities may include the following and other duties may...

As a School ERP Lead at our company, you will play a crucial role in driving the implementation, development, and management of our School ERP system. Your responsibilities will include: - Lead end-to-end implementation of the School ERP system, customizing modules based on school requirements, and collaborating with software vendors for necessary workflows and modules customization. - Ensure data integrity, accurate data migration, data backups, and manage data security protocols and user access controls. - Provide hands-on support and training to end-users, design training programs, and enable smooth adoption of the ERP system. - Analyze existing school administrative processes, identify a...

Job Description: Role Overview: As a Zoho Expert in Gurugram, you will be responsible for managing, customizing, and optimizing Zoho Applications to meet the business requirements. Your day-to-day tasks will involve developing and implementing Zoho solutions, troubleshooting issues, providing user support, and ensuring the integration of Zoho applications with other systems. Collaboration with various teams to streamline processes and improve operational efficiency will be a key aspect of your role. Key Responsibilities: - Develop and implement Zoho solutions to meet business requirements - Troubleshoot issues related to Zoho applications - Provide user support for Zoho applications - Ensure...

We are seeking an experienced ServiceNow Administrator responsible for managing, configuring, and optimizing the ServiceNow platform to align with business needs. The role includes system upgrades, user support, troubleshooting, creating custom applications , and integrations, ensuring the platform runs efficiently and securely. Key Responsibilities Platform Management: Configure, manage, and optimize the ServiceNow platform and its applications. System Maintenance: Perform upgrades, apply patches, monitor platform health, and ensure security compliance. Troubleshooting: Investigate and resolve technical issues to maintain platform stability. User Support: Provide guidance to end-users, deve...

Project description This role is an exciting opportunity for a hands-on ION MarketView Platform Specialist. ION is a key component of our eTrading platform, providing pricing and trading integration for mainly D2C and to a lesser extent D2D markets, for the Rates and Credit businesses. This role is an exciting opportunity to be part a global eTrading development team that is distributed over London, Bangalore, and Singapore.The team are mainly focused on project work but also provide L2 support on a rota basis. We have a huge book of work including enhancements requested by the business as well as performance improvements and mandatory & evergreen upgrades. Responsibilities Hands-on configur...

Role & responsibilities Job Description: Requirements Gathering: Ability to define business and functional requirements by engaging with stakeholders, ensuring alignment with Microsoft Dynamics 365 and Power Platform capabilities. Solution Design: Expertise in collaborating with Solution Architects and Developers to create high-level and low-level solution designs. Product Vision: Capability to work closely with the Product Owner to shape and contribute to the Product Vision. Backlog Management: Proficiency in owning and managing the Product Backlog, documenting requirements in User Stories, and securing sign-off from the Product Owner before development. Functional Design: Ensure that solut...

Hello, Greetings from Innova Solutions!!! Job Openings for the below role @ Innova Solutions for Hyderabad & Chennai offices Senior Contact Center Analyst Job Criteria :- Experience Range : 4 to 9 years Key Skills : Genesys, project management, documentation, troubleshooting, dashboard, device configurations, Contact Center Notice Period : Immediate joiners or with one month notice period. Job Location : Hyderabad & Chennai Detailed job description given below please go through the JD to understand requirement. If requirement is matching to your profile share your updated resume on the below mail with all the details (mehaboob.shaik@innovasolutions.com). Mention Subject Line :-Senior Contact...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro€™s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro€™s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro€™s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to...

About The/Nudge The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scot...

Overview: The Field Service Technician plays an important role in enabling a seamless user experience. Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment. Field Service Technicians are the backbone of front-line user support, ensuring that conference rooms are well-maintained and behind-the- scenes user setups are flawlessly executed. Beyond their technical duties, Field Service Technicians focus on fostering strong relationships with users, understanding their needs, and ensuring their satisfaction. They will support Astreyas ever-expanding customer base and ensure a consistently high-quality user sup...

As a CRM Operations Executive at our company in New Delhi, you will be responsible for managing and optimizing the day-to-day CRM operations using Zoho CRM. Your role will involve ensuring CRM system integrity, data quality, user support, developing flow in CRM, fixing bugs, and workflow automation to enhance customer lifecycle management and sales funnel flow. **Roles and Responsibilities:** - Administer and maintain Zoho CRM, including user roles, permissions, workflows, dashboards, and validation rules. - Monitor and enhance CRM data quality through routine audits, cleansing, and deduplication. - Monitor end to end Zoho applications and handle queries to develop and implement. - Provide C...

You are the leading provider of professional services to the middle market globally, with the purpose of instilling confidence in a world of change and empowering clients and people to realize their full potential. Your exceptional people are the key to your unrivaled, inclusive culture and talent experience, making you compelling to your clients. You will find an environment that inspires and empowers you to thrive both personally and professionally at RSM. Key Responsibilities: - Configure and maintain the BlackLine platform to align with specific financial processes and business requirements. - Provide training and support to end-users, troubleshoot issues, and ensure a smooth user experi...

As a Cat Model Analyst at Swiss Re, you will be part of the Cat Perils Cat & Geo Modelling team, contributing to the maintenance and validation of NatCat models, tools, and applications used in the NatCat costing process. Your responsibilities will include: - Conceptualizing and building NatCat applications using sophisticated analytical technologies - Collaborating with model developers across peril teams to implement and test models in the internal framework - Developing and implementing concepts to enhance the internal modelling framework - Coordinating with various teams for successful model and tool releases - Providing ad-hoc support to the user community on model and tool-related issu...

As an IT Administrator at Task Source, you will play a crucial role in managing and maintaining the company's IT infrastructure to ensure optimal performance and security. Your responsibilities will include system management, network administration, security management, troubleshooting, user support, system upgrades, documentation, and compliance. Key Responsibilities: - System Management: Install, configure, and maintain hardware and software systems, such as servers, workstations, and networking equipment. - Network Administration: Monitor and manage network performance to ensure reliable connectivity and resolve issues promptly. - Security Management: Implement and maintain security proto...

You will be responsible for implementing and supporting SAP SD, with a preference for Retail industry experience. Your key responsibilities will include conducting business process analysis, providing system solutions, facilitating workshops to gather business requirements, mapping business processes, developing necessary product customizations, and performing design, configuration, testing, and documentation. You will also need to identify gaps and issues, propose workarounds, suggest enhancements to business processes or systems, handle new implementations and support projects, act as a liaison between technical and business teams, provide training and user support, work independently, and...

As a Computer Systems Administrator, you will be responsible for monitoring and managing computer systems, including servers and mainframes. Your key responsibilities will include performing regular backups to prevent data loss, installing software updates, security patches, and operating systems, as well as responding to user requests and queries. Qualifications: - Bachelor's degree (Preferred) Additional Details: The company offers benefits including health insurance and provident fund. This is a full-time, permanent position where work will be conducted in person.,

As a Jira Admin with 5+ years of experience in Pune, your role will involve the following: - Proven hands-on experience managing large-scale Jira environments with 100+ projects, 2,000+ users, and 50+ plugins. - Extensive knowledge of project configuration, workflow automation, permission schemes, and plugin management. - Demonstrated experience in integrating Jira with Atlassian suite tools and external platforms such as Qtest, Slack, and GitHub. - Strong skills in dashboarding, reporting, and metric-setting to meet compliance and audit requirements. - Excellent troubleshooting, documentation, and user support skills. - Effective communication, teamwork, and multitasking abilities to handle...

As an ERP Consultant or Coordinator at our organization, you will play a vital role in managing, maintaining, and optimizing the ERP system to ensure seamless data flow and process efficiency across various departments. Your responsibilities will include administering and coordinating ERP modules, configuring workflows, providing user support, collaborating with analysts, and staying updated with ERP advancements. Key Responsibilities: - Administer and coordinate ERP modules encompassing Manufacturing, Production, BOM, Procurement, Sales, Accounts, HRM, and Inventory Management. - Configure and maintain ERP workflows, approvals, and master data to support efficient operations. - Ensure accur...

Role Overview: Are you passionate about content management and technical documentation Do you thrive in a global, collaborative environment Join our dynamic Global Training and Documentation team as a Content Management System Administrator and help us shape the future of how we manage and deliver content across the organization. As a CMS Administrator, you'll play a key role in maintaining and improving our Content Management System (CMS), supporting users across time zones, and ensuring our documentation processes run smoothly. You'll work closely with the CMS Manager and technical writers to ensure our content is well-organized, accessible, and audit-ready. Key Responsibilities: - Adminis...

As a Software Engineer, Data and Information Systems at Amrita AHEAD, Amrita Vishwa Vidyapeetham AHEAD Online Campus, you will be responsible for supporting the Digital Information Services (DIS) team in delivering and maintaining technical solutions for online teaching and learning platforms of Amrita Online programs. Your key responsibilities will include: - Assisting in the development, delivery, and maintenance of technical systems under senior supervision. - Providing user support and troubleshooting issues to ensure smooth, uninterrupted use of systems. - Supporting examination processes and related activities for AHEAD programs. - Creating documentation and training materials as neede...

You are the leading provider of professional services to the middle market globally, with a purpose to instill confidence in a world of change and empower clients and people to realize their full potential. The exceptional people at your company are the key to an unrivaled, inclusive culture, talent experience, and compelling client relationships. You will find an environment that inspires and empowers you to thrive both personally and professionally. There's nowhere like RSM because there's no one like you. **Key Responsibilities:** - **BlackLine Configuration:** Configure and maintain the BlackLine platform to align with specific financial processes and business requirements. - **User Supp...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Multiplatform Front End Development Angular Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typ...