Job
Description
As a Low Code Engineer at Microsoft Dynamics 365 Customer Experience - CXP, you will be a crucial part of the team driving innovation and efficiency through low-code/no-code solutions. You will collaborate with cross-functional teams to develop and deploy advanced automated workflows, enhance user interactions, and integrate AI agents within production services. **Responsibilities:** - **Low Code Solution Development and Deployment:** - Engage with stakeholders to understand business objectives and translate them into program requirements and technical specifications. - Serve as a liaison between business and technical teams to ensure alignment of technical specifications with business goals. - Collaborate with product management, business stakeholders, and engineering teams to identify and address gaps with low-code/no-code solutions (e.g., Power Platforms). - Design application solutions using configurations established in low-code/no-code platforms (e.g., Power Automate) and develop advanced automated workflows. - Lead design and code reviews within the team and support the development of technical best practices and architectural guidelines. - **User Support:** - Develop production services by configuring settings utilizing low-code/no-code solutions to meet stakeholder needs. - Coordinate the integration of AI agents within production services to enhance user interactions. - Develop rules that govern production services logic and workflows to ensure the application adapts to complex business processes and regulatory requirements. - Lead incident reviews and propose automation to prevent future issues. - Develop and deliver training sessions and materials on the capabilities of low-code/no-code solutions. - **Industry Knowledge:** - Proactively research emerging trends and innovations in the low-code/no-code solution industry. - Evaluate new tools, platforms, and updates to assess their potential for improving efficiency, scalability, and functionality of the development process. **Qualifications:** **Required Qualifications:** - Bachelor's Degree AND at least 1 year to a maximum of 3 years of experience in low-code application development, engineering product/technical program management, data analysis, or product development OR equivalent experience. **Preferred Qualifications:** - Bachelor's Degree AND at least 1 year of experience in low-code application development, engineering product/technical program management, data analysis, or product development OR equivalent experience. - At least 1 year of experience using low-code/no-code programs (e.g., Dataverse, Power Applications). - At least 1 year of experience managing and configuring artificial intelligence solutions (e.g., chatbots). - At least 1 year of experience with programming/coding. - Certification with Microsoft platforms (e.g., Azure, Microsoft 365) or equivalent. - Project management certification (e.g., Project Management Professional, Six Sigma). If you are excited about collaborating with a diverse engineering team, enabling end-to-end business scenarios using cutting-edge technologies, and solving challenging problems for large scale 24x7 business SaaS applications, this opportunity is for you!,
