825 User Support Jobs

What this job involves: Redefining user support Our customer our priority will be your tagline. Leading the Facilities operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying areas for improvement. You ll also keep an eye out for fresh, innovative ideas, enhance connection with client associates, and extend insights to the FM Operations team. That said, you ll come up with new ways to work with technology upgrades in the applications, and share these with the tech team for implementation. Being a core part of operations Innovation is one of the secrets to your success as a MIS analyst. In this role, you ll support our...

Your role Finance - Accounting - P2 - IND What youll be doing Job Description Process corporate accounts Payable, ensuring a high degree of accuracy, accordance with the company policy and attention to detail. Reconcile Corporate credit card charges. Resolve payment discrepancies and disputes with Vendors and assisting with client A/R follow-up and investigation. Maintain historical records of all invoices, reports, receipts and copy of cheques by saving documents properly on the network. Assist with onboarding new users and providing user support for the corporate T&E system, Concur. Assisting with Audit support as necessary.

As an Elite ServiceNow partner and one of America's fastest-growing companies, recognized in INC 5000 and Financial Times, you will be closely aligned with ServiceNow's growth journey. Your role at INRY will involve managing internal projects effectively and delivering successful ServiceNow implementations to drive platform improvements. Responsibilities: - Demonstrate extensive knowledge of the ServiceNow platform, including CSA and CAD certifications. Expertise in ITSM, SPM, HRSD, CSM, and custom application development. - Oversee day-to-day administration and maintenance of the ServiceNow instance, guiding team members on maintenance best practices. - Ensure successful delivery of all ini...

Role Overview: As a Network Administrator, you will be responsible for maintaining the overall health and performance of the company's computer network. Your primary tasks will include installing, configuring, and troubleshooting network hardware and software. You will also focus on network security, performance optimization, and providing user support. Key Responsibilities: - Network Installation and Configuration: You will be in charge of installing and configuring network devices such as routers, switches, firewalls, and servers. - Hardware and Software Maintenance: Your role will involve maintaining and updating network hardware, software, and operating systems. - Troubleshooting and Pro...

As an experienced Network Engineer with 8-12 years of experience, you will be responsible for designing and implementing SBC-related network changes, collaborating with network architects, and resolving complex SBC-related issues. Your key responsibilities will include: - Installing, configuring, and maintaining SBC hardware and software support, specifically Oracle/Ribbon products. - Configuring SIP routing, security profiles, and call admission control policies for voice, video, and messaging services. - Monitoring SBC health performance metrics and traffic statistics using Oracle SBC monitoring tools. - Troubleshooting SBC-related issues, including latency, packet loss, and SIP signaling ...

Job Title: Salesforce Administrator (Enablement) Experience: 5 10 Years Location: Bangalore, Pune Job Summary We are seeking an experienced Salesforce Administrator with strong Enablement experience to support user adoption, training, and ongoing optimization of Salesforce platforms. The ideal candidate will be responsible for Salesforce configuration, user enablement programs, documentation, and continuous improvement to ensure business users effectively leverage Salesforce capabilities. Key Responsibilities Manage and maintain Salesforce orgs including user setup, profiles, roles, permission sets, and security Drive Salesforce Enablement initiatives to improve user adoption and productivit...

About B S R Co. LLP B S R Co. LLP is a member of the B S R Affiliates network of firms registered with the Institute of Chartered Accountants of India. B S R Co LLP has its presence in 14 cities in India with over 120 partners and an employee strength of over 5,000 professionals. The firm is engaged in audit, other assurance and taxation services. The firm has a client base spanning Indian businesses, multinationals, and listed companies in India across industry sectors. The endeavor is to continuously keep raising the bar in terms of audit quality, experience for our people, and adoption of better technology. Diagnose and Resolve Issues: Identify and fix software application problems to ens...

Roles and Responsibility 2. Scope of Work 2.1. PI System Administration Incident management - Implement, Debug, upgrade and migrate the AVEVA PI System Support PI system patching and support windows patching. Monitor and optimize existing PI System. Create, modify PI Tags. User support/troubleshooting for PI client applications. Manage, Maintain, Add, Remove and Modify AF Configuration including attribute, analysis, event frame, template, notification and custom data references. PI Vision administration that includes user access, Display creation and modification Install and maintenance of PI interfaces like PI to PI, PI UFL, OPC DA, HDA, RDBMS etc. Create, Modify views and Targets in PI Int...

Roles and Responsibility Scope of Work 2.1. PI System Administration Incident management - Implement, Debug, upgrade and migrate the AVEVA PI System Support PI system patching and support windows patching Monitor and optimize existing PI System Create, modify PI Tags User support/troubleshooting for PI client applications Manage, Maintain, Add, Remove and Modify AF Configuration including attribute, analysis, event frame, template, notification and custom data references PI Vision administration that includes user access, Display creation and modificationInstall and maintenance of PI interfaces like PI to PI, PI UFL, OPC DA, HDA, RDBMS etc Create, Modify views and Targets in PI Integrator fo...

As a Zoho Expert at UNISOURCE TRADING (INDIA) PVT. LTD., your role will involve managing, customizing, and optimizing Zoho applications to meet business requirements. You will be based in Gurugram and responsible for developing and implementing Zoho solutions, troubleshooting issues, providing user support, and ensuring smooth integration with other systems. Collaboration with different teams to enhance operational efficiency will also be a key aspect of your responsibilities. Key Responsibilities: - Manage, customize, and optimize Zoho CRM, Zoho Desk, Zoho Creator, and other Zoho applications - Develop and implement Zoho solutions to meet business requirements - Troubleshoot issues and prov...

Senior JDE Manufacturing Consultant Manufacturing -Offshore. Location- Pune preferred Exp-8+years Job Description - Senior Manufacturing Consultant having over 15+ years of combined Industry & JDE experience, with over 10 years of experience in JDE modules Product Data Management(PDM) , Shop Floor Control(SFC), Manufacturing Accounting (MA) and Materials Requirement Planning(MRP). Should have done at least 3 full-cycle implementations / rollouts. Ability to work independently and interact with client stakeholders at all levels. Proficiency with the following activities: capture as is business processes, capture business requirements and perform fit-gap analysis, create To-Be processes, Funct...

Senior JDE Manufacturing Consultant Manufacturing -Offshore. Location- Pune preferred Exp-6+years Job Description - Senior Manufacturing Consultant having over 15+ years of combined Industry & JDE experience, with over 10 years of experience in JDE modules Product Data Management(PDM) , Shop Floor Control(SFC), Manufacturing Accounting (MA) and Materials Requirement Planning(MRP). Should have done at least 3 full-cycle implementations / rollouts. Ability to work independently and interact with client stakeholders at all levels. Proficiency with the following activities: capture as is business processes, capture business requirements and perform fit-gap analysis, create To-Be processes, Funct...

Senior JDE Sales & Distribution Consultant Distribution - Inv/Procurement Offshore. Location- Pune preferred Exp-6+years Job Description - Senior JDE Sales & Distribution Consultant having over 10+ years of combined Industry & JDE experience, with over 8 years of experience in JDE modules Inventory, Procurement. Warehouse Management .Advance Pricing and Transportation is a plus. Should have done at least 3 full-cycle implementations / rollouts. Ability to work independently and interact with client stakeholders at all levels. Proficiency with the following activities: capture as is business processes, capture business requirements and perform fit-gap analysis, create To-Be processes, Functio...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Manage Salesforce users and data, create reports/dashboards, automate workflows, support sales/marketing in lead tracking, ensure CRM hygiene, provide training, coordinate system integrations, and deliver performance insights.

PRIMARY DUTIES AND RESPONSIBILITIES: Responsible for User Support of associates across the enterprise (North America and Non-North America) via Support Mailboxes and Case This role will initially provide user support and participate in testing, test script development and verification of configurations tied to Workdays time and attendance module (Time Tracking, Time Off and Absence). Management Tools. Identifies requirements, resolves issues, provides user direction on system functionality and escalates more complex issues in compliance with defined SLAs. Supports COE project work and configuration changes/enhancements in Workday. myHR Portal, Kronos and other HR technologies. Acts as the Wo...

Name of the position: SAP MM Consultat Location: Coimbatore/ Chennai/ Bengaluru No. of resources needed : 01 Mode: Contract (3 Months possible extension) Years of experience: 8+ Years Shift : UK Shift Job Summary We are looking for an SAP MM Support Consultant to support day-to-day Purchasing and Inventory Management operations. This role focuses on resolving user issues, correcting master data, supporting warehouse processes, and assisting with enhancements across SAP MM/IM. Key Responsibilities Support buyers with PO creation, corrections, output issues, and vendor-data updates. Resolve MIGO errors, stock posting issues, transfer problems, and batch discrepancies. Maintain Material Master ...

executing mapping, supporting documentation, Combination of experience in Corporate Banking Cross border function & operation + business requirement stakeholder management + IT(Data Warehouse analyst including system renewals & ETL Tools.

Project Configurator: configure field reporting tools, optimize workflows, fix form issues, define rules/logic, run UAT, coordinate stakeholders, resolve tickets, and document changes. strong communication; basic testing skills.

Technical Writer Knowledge & Skills Proven ability to quickly learn and understand complex subject matter. Experience in writing documentation and procedure manuals for various audiences. Experience in working with engineers across multiple time zones to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical/user support content. Ability to handle multiple projects simultaneously. Strong time management skills. Excellent verbal and written communication skills through English. Meticulous attention to detail. Self-motivated, accountable and have a sense of ownership. Proficiency with MadCap Flare, DITA, HTML, Photoshop, Confluence. Desirable (b...

Key Responsibilities Manage the implementation and administration of Atlassian instances Oversee Jira and Confluence management, including configuration, customization, and maintenance Collaborate with teams to optimize workflows, dashboards, and reporting Ensure system reliability, scalability, and security Provide support and training to end-users on Atlassian tools. Qualification Minimum 5 years of experience in Atlassian administration and engineering Strong expertise in Jira and Confluence management Ability to work independently in a remote setup while collaborating effectively with teams Excellent problem-solving and communication skills Location - Mumbai, Delhi / NCR, Bengaluru , Kol...

As a Salesforce Senior Consultant at NTT DATA in Pune, Maharashtra, India, your role will involve leading the administration, optimization, and governance of the Salesforce ecosystem. You will be responsible for managing a team of Salesforce administrators, implementing best practices in platform configuration, and collaborating with business and technical teams to deliver scalable CRM solutions. Here is a breakdown of your key responsibilities: - Leadership & Strategy - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collaborate with business leaders, IT, and deve...

As a Salesforce Senior Consultant at NTT DATA in Pune, Maharashtra (IN-MH), India, your role involves leading the administration, optimization, and governance of the Salesforce ecosystem to deliver scalable CRM solutions. You will manage a team of Salesforce administrators, define administration strategy aligned with business goals, and drive CRM adoption and success through collaboration with business and technical teams. Key Responsibilities: - Leadership & Strategy - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collaborate with business leaders, IT, and devel...