16256 Incident Management Jobs

Caritas Hospital is looking for Specialist / Senior Specialist to join our dynamic team and embark on a rewarding career journey Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, ...

Skills : Primary -> Behavioral | Language Proficiency | English | 2 - Knowledgeable Secondary -> Technology | IT Technical Support Activities | Second Line Support | 2 - Knowledgeable Secondary -> Functional | IT Operations Management | Operational Procedures | 1 - Aware Tertiary -> Behavioral | Microland Skills | Customer Centricity | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 2 - Knowledgeable Certification : Technology | IT Certifications | Any Certification Skill Required: - Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP - Fault Resolution-Test and fix faulty equipment - Network-Proactively monitor Custo...

Recruit, hire, and coach high-performing security practitioners, fostering a collaborative and growth-oriented SOC culture. Lead, mentor, and develop SOC analysts and team leads, ensuring growth in threat detection, incident response, and customer communication. Ensure 24x7x365 operational coverage through effective scheduling, workforce planning, and incident management oversight. Act as an escalation point for security incidents, providing expert guidance on complex investigations and customer communications. Drive continuous improvement in SOC performance, leveraging data, automation, and scalable processes to enhance efficiency and impact. Develop, track, and analyze key performance metr...

Hands on experience of APM (Application Performance Monitoring)Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIMExperience on Ticketing tool like Service Now, Jira, ITSM Good Knowledge of SQL and Linux and Basic understanding of JavaBasic understanding of Incident Management Process and LifecycleBasic understanding of SLA/KPIsBasic knowledge of Microsoft Excel and Power PointGood Decision making, analytical and time management skills Multitasking abilitiesAbility to work from office Ability to commute to office on self-basis Excellent communication skillsFlexibility to work in 24/7 shiftsProviding RCA for Incidents and preparing chronology Supporting Application Te...

Key Provide L3 support for Cobol, Mainframe and Java/C++ platform applications, resolving complex technical issues and managing escalations from L2 support teams Monitor application performance and stability, proactively identifying and addressing potential issues Perform root cause analysis for recurring problems and implement long-term solutions Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process Develop and maintain support documentation, including knowledge base articles, runbooks, and technical g...

Overview Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Effectively manage and execute high level tasks assigned via 'stories' Assists junior analysts through project(s) lifecycles Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals an...

We are on the lookout for a hands-on DevOps / SRE expert who thrives in a dynamic, cloud-native environment! Join a high-impact project where your infrastructure and reliability skills will shine. Key Responsibilities : - Design & implement resilient deployment strategies (Blue-Green, Canary, GitOps) - Manage observability tools : logs, metrics, traces, and alerts - Tune backend services & GKE workloads (Node.js, Django, Go, Java) - Build & manage Terraform infra (VPC, CloudSQL, Pub/Sub, Secrets) - Lead incident responses & perform root cause analyses - Standardize secrets, tagging & infra consistency across environments - Enhance CI/CD pipelines & collaborate on better rollout strategies Mu...

We are on the lookout for a hands-on DevOps / SRE expert who thrives in a dynamic, cloud-native environment! Join a high-impact project where your infrastructure and reliability skills will shine. Key Responsibilities : - Design & implement resilient deployment strategies (Blue-Green, Canary, GitOps) - Manage observability tools : logs, metrics, traces, and alerts - Tune backend services & GKE workloads (Node.js, Django, Go, Java) - Build & manage Terraform infra (VPC, CloudSQL, Pub/Sub, Secrets) - Lead incident responses & perform root cause analyses - Standardize secrets, tagging & infra consistency across environments - Enhance CI/CD pipelines & collaborate on better rollout strategies Mu...

Oracle Customer Success Services As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust t...

Build Your Career at Informatica We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous minds eager to solve the worlds most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. Principal DevOps Engineer (Multi-Cloud) We are looking for a Principal DevOps Engineer to be a technical leader and the main reason for our multi-cloud operations strategy. This isnt just about maintaining systems; its about shaping the future of our global infrastructure. You will architect the scalable, secure...

What Will You Be Doing Area Responsibilities Platform Reliability Operations Ensure availability, stability, observability, and scalability of the data platform. Own production issue resolution, RCA, and continuous improvements. Architecture Feature Development Lead design and delivery of platform features. Make informed choices across data architectures (e.g., batch vs. streaming, Delta vs. Iceberg), orchestration tools (Airflow, Argo), and scalability patterns. Performance Cost Efficiency Implement best practices for partitioning, indexing, and resource optimization. Drive cost efficiency through FinOps-aligned design and observability. Platform Thinking Governance Treat platform as a prod...

Eco space Designation: Manager Entity: Deloitte South Asia LLP Your potential, unleashed. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Your work profile As Manager in our Cyber Team, you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Key Responsibilities: ...

Location: Pune Designation: Senior Executive Your potential, unleashed India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient not only by looking at how ...

As a Software Engineer II at JPMorgan Chase within the Consumer & Community Banking Team you are part of an agile team that works to enhance, design, and deliver the software components of the firm s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities Executes standard software solutions, design, development, and technical troubleshooting. Designs, develops...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. This role offers an exciting opportunity to provide technical support for GBT Group s Travel Counselor Servicing applications, as part of the Global Technology Application Support (GTAS) team. You will join a diverse, collaborative team committed to ensuring application stability and outstanding technology support. This is a 24x7 support role with monthly rotational shifts. As the position supports global clients, strong E...

Key Responsibilities Coordinate withbusiness and IT process owners to initiate, scope, plan, and conduct periodiccontrols assessments to identify areas of risk by evaluating the design andoperating effectiveness of Information Technology General Controls (ITGC) overapplications, operating systems, and databases as well as the networkinfrastructure including cybersecurity controls Planning,testing, documentation and reporting Communicateissues to process owners, ensuring their understanding of associated risks andthe actions needed to remediate those risks Prepare reportsbased on the adequacy and effectiveness of controls evaluated/tested Track andMonitors open issues and conducts follow-up t...

Location: Hyderabad Designation: Assistant Manager Entity: Deloitte LLP Deloitte is hiring for a project associated with a visionary American electric vehicle manufacturer, renowned for pioneering breakthroughs in luxury electric mobility. This market leader is redefining sustainable transportation through industry-leading electric range, state-of-the-art technology, and exquisitely crafted vehicles designed to elevate the driving experience. We are seeking an experienced SAP Security Consultant with 5-7 years of hands-on experience in SAP Security and Authorizations. The ideal candidate will have strong expertise in role design, user administration, access management, and compliance in SAP ...

Education Qualification : Any Graduate Skills : Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - Experienced Primary -> Technology | Windows and MAC Support | OS administration | 3 - Experienced Secondary -> Technology | Audio, Video support | Installation and configuration | 3 - Experienced Tertiary -> Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 3 - Experienced Certification : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services support Engineers primar...

Overview: The Index Service Delivery Team Member is a specialized role within the organization, focused on the delivery of business-critical data, content, and associated technology services that align closely with our financial index products and client needs. Leveraging their ITIL and Technical knowledge, the team member is responsible for ensuring the seamless function of business service workflows with technology platforms, enhancing the overall customer experience, and ensuring regulatory compliance. This includes active monitoring, incident management, and ensuring that user requests are addressed promptly and effectively. The successful candidate will be the first point of contact for...

We are seeking an expert-level ServiceNow Principal Technical Consultant to join our organization. In this role, you will be the principal technical owner for our most complex ServiceNow programs. You will lead the architecture, design, and deployment of innovative solutions, leveraging deep expertise across the ServiceNow platform. This role requires a blend of elite technical skills, strong leadership, and the ability to act as a thought leader and trusted advisor to our senior management and key customers. Roles and Responsibilities Lead project teams and mentor developers to design, architect, and deploy complex, scalable solutions on the ServiceNow platform. Own the solution architectur...

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base maintenance. Incident Manager Responsible for communicating, leading and managing all high severity outage situations. Assist in the Delivery and Execution of Staff Development/ Action Plans. Participate in design discussions for Operations tools and technology. Coach and mentor Service Desk Analysts on technical skills, call, and ticket q...

Key Responsibilities: Operate: Responsible for the operation of the system and record any problems that occur. Resolve: Ensure rapid problem resolution in close cooperation with participating third parties. Follow: Proactively follow the solution progress of incidents. Monitor: Responsible for the monitoring and analysis of possible sources of error. Update: Keep stakeholders up-to-date on system-relevant incidents. Process: Follow established processes such as Incident Management and Change Request Management. Evangelize: Promote best practices and methodologies. Automate: Identify opportunities to automate processes and procedures. Cultivate: Build relationships with developers, engineers,...

Candidate having skilled and proactive Site Reliability Engineer (SRE) with 10 Years experience The SRE will be responsible for ensuring the reliability, scalability, and performance of our systems and infrastructure. This role blends software engineering with IT operations to build fault-tolerant, self-healing systems and drive continuous improvement across our technology stack. Required Skills & Qualifications: Proficiency in Core Java technology Hands-on experience with Kubernetes and container orchestration. Strong understanding of CI/CD pipelines and tools (GitLab CI/CD, Jenkins). Familiarity with monitoring tools, Batch processing Excellent problem-solving and communication skills. Abi...

Role Overview The Senior DevSecOps Engineer plays a critical role in ensuring infrastructure resilience, secure software delivery, and operational excellence across the organization. This position acts as a strategic bridge between engineering, operations, and security driving resilience initiatives, disaster recovery readiness, and continuous improvement of DevSecOps practices. The role demands a seasoned professional with hands-on expertise in infrastructure management, DR & IT resilience planning, backup and recovery validation , and a strong ability to coordinate cross-functional teams. The ideal candidate will be a trusted advisor to IT Owners, Product Owners, and Service Delivery Manag...

Applications Engineer General - Drilling and Completions Fluids This position ensures Baker Hughes DCF can deliver flawless execution through involvement in preplanning, job execution, and post job analysis. This position delivers a drilling technical job program or applications design that maximizes our opportunity to meet the job objectives in line with the contract terms and conditions. This position works seamlessly together with the Service Delivery Coordinators and the Service Delivery Technical Manager to ensure all aspects and constraints of the application are understood and have been considered. As an Applications Engineer - Drilling and Completions Fluids, you will be responsible ...