659 User Support Jobs - Page 8

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW wi...

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW wi...

Your role and responsibilities: We are seeking a skilled Procure to Pay (P2P) & Treasury (TRE) Solution architect to play a key role in configuring, implementing, and supporting P2P/ TRE processes within the Central Finance (CFIN) system. The P2P/ TRE Solution architect will collaborate closely with business stakeholders, process owners, and technical teams to ensure seamless integration of P2P/TRE functions within the CFIN framework. This role requires deep functional knowledge of P2P/TRE processes, as well as the ability to translate business requirements into system configurations that optimize efficiency, accuracy, and business performance. This position requires close coordination with ...

This Position reports to: Head of Central Finance Your role and responsibilities: We are seeking a skilled Procure to Pay (P2P) & Treasury (TRE) Solution architect to play a key role in configuring, implementing, and supporting P2P/ TRE processes within the Central Finance (CFIN) system. The P2P/ TRE Solution architect will collaborate closely with business stakeholders, process owners, and technical teams to ensure seamless integration of P2P/TRE functions within the CFIN framework. This role requires deep functional knowledge of P2P/TRE processes, as well as the ability to translate business requirements into system configurations that optimize efficiency, accuracy, and business performanc...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

We are seeking an experienced Senior SAP OpenText Vendor Invoice Management (VIM) Consultant with a minimum of 7 years of hands-on experience to join our team. As a Senior SAP VIM Consultant, you will be responsible for designing, implementing, and optimizing SAP VIM solutions for our clients. Your expertise will be crucial in streamlining invoice processing and document management, ensuring efficient and compliant financial operations. Responsibilities: Solution Design and Implementation: Lead and contribute to the design and configuration of SAP VIM solutions, aligned with client requirements and industry best practices. Collaborate with cross-functional teams to gather business needs and ...

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, well encourage you to fulfill your potentialto be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, well provide everything you need to doyour best work and become the best you can be. Your role Manage and maintain Active Directory users, groups, and organizational units. Deploy and configure domain controllers and ensure AD topology is optimized. Create, configure, and troubleshoot Group Policy Objects (GPOs) to enforce security and operational policies. Provide hands-on support in Windows Server envir...

Experience: Band 7A: 5+ years total, 5+ years relevant Band 6B: 3+ years total, 3+ years relevant Job Description: We are looking for highly skilled SAP WMS practitioners to manage, support, and enhance SAP Warehouse Management System (WMS) solutions. Candidates will be responsible for handling incidents, managing system enhancements, coordinating with stakeholders, and troubleshooting issues. KT will be provided for related applications as required. Key Responsibilities: Handle user incidents and monitoring requests related to SAP WMS. Manage and test changes/enhancements for daily, weekly, and monthly operations. Work closely with users and market SPOCs to resolve issues efficiently. Troub...

Role Overview: Join our team in pioneering breakthroughs in healthcare for everyone, everywhere, sustainably. Our inspiring and caring environment fosters a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, providing resources and flexibility to support your professional and personal growth while valuing your unique contributions. Key Responsibilities: - Complete technical-oriented service tasks of various scopes and support in planning and managing these tasks. - Perform a broad scope of technical tasks such as installation/commissioning, maintenance, and evaluation of customers" equipment and systems. - Determine priorities of ...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Job Overview: Candidate will be responsible for supporting key tasks throughout the implementation of S/4 Hana project for Indian entities. Discovery of key & fit-to-standard requirements for FI topics, identifying possible design solutions within the S/4 landscape and providing insights into the subsequent phases for data migration and testing. The role requires an understanding of the S/4 architecture for FI related topics and the ability to translate complex business requirements into SAP customizing requests and provide an overall track. Job Description: Manage and track all the key user topics within FI, which are essential for a successful transition into S/4 Collaborate with stakehold...

We are currently seeking a Senior Administrator (Integrated Marketing Platforms) to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN). Senior Administrator (Integrated Marketing Platforms) About the Role We are seeking a Senior Administrator with strong experience in managing and administering integrated marketing platforms such as Treasure Data, and related Martech solutions . The ideal candidate will bring deep expertise in platform administration, user support, system integrations, and day-to-day operational tasks, ensuring that our marketing systems run seamlessly to support business goals. This role requires both technical administration skills and a strong understanding of mark...

As an IT Infrastructure and Support Specialist, you will be responsible for managing various aspects of the company's IT infrastructure and providing efficient technical support to employees. **Key Responsibilities:** - **IT Infrastructure Management:** - Setting up, maintaining, and troubleshooting network systems including LAN, Wi-Fi, VPN, and firewalls. - Managing server infrastructure, data storage, and backups, whether on-premise or in the cloud. - Ensuring system uptime and performance for offices and remote teams. - **User Support & Helpdesk:** - Providing technical support for hardware, software, and peripherals used by employees. - Handling onboarding/offboarding processes for emplo...

As a System Administrator at our company, you will have the opportunity to contribute to the maintenance, upgrading, and management of our IT infrastructure. Your role will be crucial in ensuring the efficient operation of systems by applying your knowledge in systems management, network security, and troubleshooting. Key Responsibilities: - System Management: Install, configure, and maintain servers, workstations, and networking hardware. - Monitoring & Troubleshooting: Monitor system performance, address issues promptly to minimize downtime. - Software Management: Assist in installing and configuring software and applications for employees. - User Support: Provide technical support to empl...

As a Service Desk Analyst L1 at Wipro, your role will involve providing assistance and support to users with L1 type of queries and issues. You will serve as the single point of contact for IT services, monitor and respond promptly to requests received through the IT Helpdesk system, and follow standard help desk procedures. Your responsibilities will include: - Logging IT-related incidents, service requests, and events - Recording, tracking, and updating incident information in Service Now - Responding to technical assistance requests in person, via phone, or electronically - Routing service requests to the appropriate teams - Assisting with the onboarding and offboarding of employees - Man...

As a HubSpot CRM Administrator at Smith + Howard, you will be responsible for managing and optimizing the HubSpot CRM system. Your role will involve integrating and consolidating three separate CRM platforms into a unified system, ensuring data integrity, and working closely with cross-functional teams to achieve a seamless transition. Your proactive and analytical approach will be crucial in supporting business teams with actionable insights and process improvements. Key Responsibilities: - CRM Administration & Management: - Serve as the primary administrator for HubSpot, ensuring optimal performance and user adoption. - Customize HubSpot modules to align with organizational needs. - Manage...

As a Senior SAP S/4 HANA FICO Consultant at NTT DATA Services, your role will involve implementing, configuring, and supporting SAP S/4HANA Finance solutions. You will be responsible for understanding business requirements, designing solutions, performing configurations, testing, and providing user support. Additionally, you will play a crucial role in integrating FICO with other SAP modules and external systems. Your responsibilities will include: - Gathering and analyzing requirements from business users - Designing and configuring the SAP S/4HANA FICO module to meet business needs - Engaging with customers to demonstrate the business value of SAP solutions through presentations and demos ...

As an experienced SAP consultant, you will be responsible for delivering SAP Central Finance solutions and providing support in data replication, mapping, troubleshooting, and issue resolution. Your key responsibilities will include configuring SAP to meet business requirements, monitoring data flow, conducting integration testing, and offering user support. Additionally, you will work on process improvement, documentation, performance metrics, and reporting. Qualifications required for this role include: - 4 to 8 years of consulting experience with at least one rollout project executed - Expertise in Central Finance support, with an added advantage if you have worked in S4 - Strong hands-on...

Role Overview: As a member of the Research & Development team at the global company, you will be part of the PLM Business Support team within Global R&D. Your primary responsibility will be to provide essential user and data support across PLM platforms to ensure consistent system performance, high-quality data, and a positive end-user experience. Your contributions will be crucial in maintaining operational stability and driving future system transformation initiatives. Key Responsibilities: - Provide first-line support to PLM users - Document and track system incidents - Assist in system testing and validation - Gather user feedback for future enhancements - Update SOPs and training materi...

Includes the below listed but not limited to Manage and maintain the Office365 environment including Exchange Online, SharePoint Online, and OneDrive for Business Provide network and user support for all hardware and software issues Manage and maintain the SharePoint environment including site collections, sites, libraries, lists, workflows, and permissions Manage and maintain Intune MDM, including device enrollment, configuration, and security policies Monitor system performance and troubleshoot issues as they arise Participate in the network configuration ,VMware support ,Server deployment. Knowledge and Skills: 1-2 years of experience in a similar role. Strong knowledge of Office365, Shar...

Good knowledge and experience in SAP S/4 HANA Project Systems and Controlling. 4-5 years of experience in S/4HANA / SAP ERP implementation projects with focus on Project Systems (PS) and Finance (FI) and Controlling (CO). Knowledge working with SAP S/4HANA Best Practices. Experience in configuring Commercial Project Management (SAP CPM) and Portfolio Project Management (SAP PPM) in SAP S/4 HANA Integration experience with other processes (Sales, Finance, MM etc.) Good exposure to SAP FICO (Finance & Controlling) is a must. Roles and Responsibilities Should have experience on controlling month end year-end activities. Deep expertise on SAP S4 HANA CO application functionality, design and impl...

Provide comprehensive technical support for the ESG Workiva Platform, including troubleshooting issues, handling escalations, and ensuring minimal downtime for end users. Manage and operate platform configurations by defining and maintaining user roles, permissions, workflows, and ongoing system operations in accordance with organizational policies and security requirements. Configure and optimize advanced Workiva features (e.g., connected workbooks, reporting templates, dashboards) to streamline data-driven ESG disclosures and reduce manual tasks. Collaborate with data engineers to establish, run, and optimize data ingestion pipelines, ensuring high-quality ESG data flows into the Workiva e...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Provide technical support for Windchill PLM, troubleshoot issues, manage configurations, perform upgrades, handle user queries, maintain system performance, and collaborate with cross-functional teams to ensure smooth PLM operations.