659 User Support Jobs - Page 9

1. Install, configure, and maintain hardware, networking devices, and IT infrastructure in the manufacturing environment. 2. Troubleshoot computer systems, servers, routers, switches, LAN/WAN, and network connectivity issues. 3. Manage user support for desktops, laptops, printers, and other IT peripherals. 4. Perform system upgrades, software installations, and security updates. 5. Monitor and maintain CCTV, biometric attendance systems, ERP software, and IT assets. 6. Support IT compliance, documentation, and reporting as per company policies.

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role Overview: As a Salesforce Administrator at Assent, you will play a crucial role in maintaining and enhancing Salesforce and other critical systems to support diverse business functions. Your responsibilities will include conducting data audits, ensuring data accuracy, providing user support, optimizing system utilization, identifying process improvement opportunities, creating insightful reports and dashboards, managing system integration, ensuring compliance with corporate security policies, staying updated on new technologies and best practices, leading quality assurance efforts, and more. You may need to adapt to additional responsibilities based on evolving business needs. Key Respo...

Role Overview: As an IT Administrator at Jar, your role will involve maintaining and managing the organization's IT systems and infrastructure. You will be responsible for providing technical support, ensuring network security, managing hardware and software, and assisting end-users with IT-related issues. Key Responsibilities: - System Administration: - Install, configure, and maintain operating systems and software applications. - Monitor system performance and troubleshoot issues. - Perform system updates and patches. - Manage user accounts and permissions. - Network Administration: - Maintain and configure network hardware, including routers, switches, and firewalls. - Basic understandin...

Role Overview: You will play a critical role as a CRM Administrator at NxtWave. Your main responsibility will be managing and optimizing the CRM system to support the sales, marketing, and customer service teams effectively. This will involve maintaining data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. Key Responsibilities: - Customize and configure the CRM system - Set up workflows and automations - Manage data accuracy and integrity - Provide user support and training - Integrate the CRM system with other tools - Ensure compliance with data security measures and industry regulations Qualifications Requ...

As an IT Admin - Executive at Amura Marketing Technologies in Pune, you will be responsible for managing the overall IT related matters including hardware, network, and IT support. Your key responsibilities will include: - Strong technical background in network systems. - Knowledge of best practices in general IT and end user support. - Self-motivated, proactive, meticulous, and adaptable to fast changes. - Good communication skills and a team player. - Prioritize tasks effectively and work well under pressure. - Explore new ideas and innovation, partner with key teams across the organization to deliver effective IT solutions. - Work both as part of a team and independently with minimal supe...

Role Overview: You are a skilled E3D Administrator cum 3D Design Engineer seeking a full-time on-site role in Pune. Your main responsibilities will include managing and administering E3D software, ensuring its optimal performance, and usability. You will be required to set up and maintain E3D projects, customize the software, troubleshoot issues, and provide user support. Collaboration with various engineering teams to ensure design data integrity and accuracy by generating and modifying 3D models and designs is also a key aspect of your role. Key Responsibilities: - Manage and administer E3D software - Ensure optimal performance and usability of E3D software - Set up and maintain E3D projec...

Provide support and resolve user issues via calls/tickets, maintain call logs and analysis and report generation. Should have work experience of at least 2-6 years in TATA STEEL, It will add value if Service Now system working experience is there. Required Candidate profile Required experience TATA Steel Services and Service Now system.

An energetic, seasoned, and driven person is needed for this critical role, will be in charge of technical development and customization projects for different system environments, including NetSuite ERP. This individual will work collaboratively within the financial functions, with outside consultants, and with other teams to comprehend requirements and turn them into action. Key Responsibilities: Maintain system controls for NetSuite and other assigned systems Translate new business requirements into technical designs We are expecting the candidate to handle some of the technical parts as well like, SQL, reporting, scripting etc Develop, test, release and support any organization initiativ...

Project description This role is an exciting opportunity for a hands-on ION MarketView Platform Specialist. ION is a key component of our eTrading platform, providing pricing and trading integration for mainly D2C and to a lesser extent D2D markets, for the Rates and Credit businesses. This role is an exciting opportunity to be part a global eTrading development team that is distributed over London, Bangalore, and Singapore. The team are mainly focused on project work but also provide L2 support on a rota basis. We have a huge book of work including enhancements requested by the business as well as performance improvements and mandatory & evergreen upgrades. Responsibilities Hands-on configu...

Dear Candidate, Greetings from Encora Innovation Labs !!! We are hiring for below Role if you are interested Please Revert back with the updated Resume & the following details mentioned below : Full Name Highest Qualification - Current Location Preferred Location Total Experience- Relevant Experience- Current Employer - Current CTC - Expected CTC- Notice Period Reason for Job Change- Are you Flexible with US Shifts – Yes / No Please Revert back with the Mandatory details Required Experience in Magento Commerce Cloud- Strong knowledge of Linux command line.. Familiarity with Apache, NGINX, Redis, DNS, CDN and SSL.’ Experience in Relational database skills: Deep expertise in MySQL and database...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Level : - L1 Job Role : - L1 : - User request logging, triaging and assignment Request monitoring and escalation Tool / Technology : - Customer Custom tool

Level : - L1 Job Role : - L1 : - User request logging, triaging and assignment Request monitoring and escalation Tool / Technology : - Customer Custom tool

Level : - L1 Job Role : - L1 : - User request logging, triaging and assignment Request monitoring and escalation Tool / Technology : - Customer Custom tool

Level : - L1 Job Role : - L1 : - User request logging, triaging and assignment Request monitoring and escalation Tool / Technology : - Customer Custom tool

Level : - L1 Job Role : - L1 : - User request logging, triaging and assignment Request monitoring and escalation Tool / Technology : - Customer Custom tool

Your role as a Solution Architect and Strategist will involve collaborating with stakeholders to define the long-term BI strategy, selecting appropriate tools and technologies. You will design and develop data models, ETL packages, OLAP cubes, and reports using Power BI while following best practices. It will be your responsibility to document source-to-target mappings, data dictionaries, and database designs. Additionally, you will work with APIs and tools like Postman to build and test APIs, seamlessly integrating them into the overall architecture. In the realm of Data Modeling and Governance, you will be tasked with developing and maintaining reference architectures for reports based on ...

Job Title: Technical Writer Manufacturing ERP Experience: 25 Years Location: Aundh, Pune Reports To: Director Job Summary We are looking for a skilled Technical Writer to create clear, concise, user-friendly, and high-quality documentation for our Manufacturing ERP solutions. This role involves working closely with subject-matter experts, developers, and cross-functional teams to build and maintain comprehensive documentation, knowledge repositories, and information architecture that align with organizational standards. The writer will also play a role in evaluating existing content, enhancing usability, and creating innovative methods to improve end-user success. Responsibilities Research, ...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role Overview: As an IT Analyst, your primary responsibility will be to analyze and evaluate the current IT systems within the organization. This involves assessing the effectiveness of the existing IT infrastructure, software, and processes. You will need to identify areas for improvement by analyzing workflows, identifying bottlenecks, and pinpointing where technology can enhance productivity and efficiency. Based on your analysis, you will recommend solutions which may include proposing new software, hardware upgrades, or process changes. Key Responsibilities: - Develop system requirements by translating business needs into technical specifications for software and hardware. - Collaborate...

Job Description: Your role as an Enterprise Solutions Administrator at ACA Group involves ensuring the continued performance and success of assigned environment(s) by driving process automation and managing financial modules. You will be responsible for setting up and configuring basic objects and workflows, providing full support for difficult user cases, contributing to a scrum team, and effectively communicating deliverable statuses and blockers to management. Additionally, you will be involved in integrating with other applications and collaborating with functional leaders to co-create processes and frameworks for the sales organization. Key Responsibilities: - Setup and configuration of...

Software Development, Test, Installation and Support: Developing software solutions Defining and executing unit and regression tests, as well as user support during acceptance tests Preparing the installation of the solutions Producing the required documentation Providing second level support Skills & Experience Four years experience in software development English speaking Proficiency in .NET (C#, Web API, Web Services, Entity Framework) Web development (Angular, AngularJS, TypeScript, JavaScript) databases (T-SQL, SQL Server) Asynchronous programming Strong development background and experience with the Microsoft development platform High motivation and capable of working in a challenging ...

We are looking for a detail-oriented and proactive Content Moderator to join our team. You will be responsible for reviewing, monitoring, and moderating user-generated content to ensure it complies with our community guidelines, legal regulations, and brand standards. This role is essential in maintaining a safe and positive online environment for our users. Review and moderate user-generated content (text, images, video, and audio) to ensure it adheres to platform guidelines and community standards. . Identify trends and flag potential risks or emerging issues to relevant teams. Maintain high levels of accuracy and attention to detail when reviewing content. Work closely with legal, trust &...

Software Development, Test, Installation and Support: Developing software solutions Defining and executing unit and regression tests, as well as user support during acceptance tests Preparing the installation of the solutions Producing the required documentation Providing second level support Skills & Experience Four years experience in software development English speaking Proficiency in .NET (C#, Web API, Web Services, Entity Framework) Web development (Angular, AngularJS, TypeScript, JavaScript) databases (T-SQL, SQL Server) Asynchronous programming Strong development background and experience with the Microsoft development platform High motivation and capable of working in a challenging ...