826 User Support Jobs - Page 4

Stripe User Support Specialist Responsibilities: Interact with users via email, phone, and chat Represent Stripe at the initial point of contact with important and strategic users Analyze and evaluate users specific account setups and previous interactions with Stripe to recommend solutions to their questions that would best fit their needs Meet and exceed personal targets in a fun and challenging team environment Escalate complex user issues to Stripe internal UO teams and provide context to the reason for the escalation Be able to deliver conclusions from data given to you (EX: suggesting training needs based on previous ticket volume) Work to resolve user issues within first contact, esca...

Platform Administration & Maintenance Administer, configure, and maintain SharePoint Online, ensuring platform availability, performance, and security. Monitor and manage SharePoint Online services, including permissions, compliance, and access controls. Oversee backup and recovery processes to ensure data integrity and continuity. Governance & Compliance Implement and enforce governance policies, including permissions management, site provisioning, and compliance standards. Support audits, compliance initiatives, and risk assessments related to SharePoint data governance. Work with IT security teams to enforce security best practices, access controls, and data protection policies. User Supp...

Provide desktop and technical support to internal users Troubleshoot hardware, software, and network-related issues Manage system installations, configurations & upgrades Ensure timely resolution of tickets as per SLA Required Candidate profile Minimum 1 year of experience in Desktop Support or Technical Support Strong troubleshooting and problem-solving skills Knowledge of Windows OS, basic networking & hardware components Perks and benefits To apply Whatsaap your cv at 7880527464

As an SAP MM Consultant, you will be responsible for: - Demonstrating in-depth configuration knowledge on MM Enterprise Structure, Master Data, Procurement Process, and Inventory Management - Exhibiting expertise in Logistics Invoice Verification and Automatic Account Determination Process - Utilizing hands-on experience in end-to-end MM Configuration - Applying experience in PO Pricing Procedure and Inter/Intra Company pricing procedures - Handling Special Procurement processes such as Sub-Contract, Third party, Consignment processes - Managing Batch Determination process in Inbound and Outbound Logistics - Working on integration aspects such as SD, PP, QM, PM, and Ariba - Providing functio...

As the individual responsible for overseeing, maintaining, and optimizing the entire IT and Information Security infrastructure of the organization, your role will require strong technical expertise, hands-on troubleshooting ability, and leadership skills to manage diverse teams in high-pressure situations. Key Responsibilities: - Monitor and manage all IT systems and information security operations. - Possess strong knowledge of hardware, server management, and system troubleshooting. - Manage storage systems including SAN, NAS, HBA, and LUN creation. - Handle Smart Array, RAID configurations (RAID 5, 1, 10), disk mirroring, and clustering. - Expertise in proxy server, web and content filte...

As a SAP Module Lead, your role involves leading the implementation, configuration, and enhancement of various SAP modules such as FI/CO, MM, SD, HCM, etc. You will be responsible for managing end-to-end SAP project cycles, which includes planning, budgeting, and execution. Additionally, you will need to coordinate with internal departments to understand their requirements and deliver SAP-based solutions. Your contribution will ensure the seamless integration of SAP with other business systems. Furthermore, you will provide technical guidance, troubleshoot issues, and optimize system performance. Your responsibilities also include overseeing SAP user support, training, and documentation, as ...

You will be joining B S R & Co. LLP, a member of the B S R & Affiliates network of firms registered with the Institute of Chartered Accountants of India. With a presence in 14 cities in India, the firm boasts over 120 partners and a workforce of more than 5,000 professionals. Specializing in audit, other assurance, and taxation services, B S R & Co LLP serves a diverse client base including Indian businesses, multinationals, and listed companies across various industry sectors. The firm is committed to maintaining high audit quality, enhancing the experience for its employees, and embracing advanced technology. As part of your role, you will: - Diagnose and Resolve Issues: Identify and addre...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Job Description and Responsibilities: Plant IT Infrastructure Engineer is responsible for maintaining the IT infrastructure within a plant to ensure smooth operations and minimal downtime. IT Infrastructure Management : Overseeing the installation, configuration, and maintece of IT infrastructure, including servers, networks, and communication systems. This includes ensuring the availability and reliability of IT infrastructure Project Management : Leading IT infrastructure projects such as system upgrades, network expansions, and new technology implementations. This involves planning, executing, and monitoring projects to ensure they are completed on time and within budget. Vendor Coordinat...

The IT Officer (System Manager) is responsible for the reliable operation and maintenance of all IT services onboard. This includes overseeing the ship s IT infrastructure, software systems, and IT team to ensure seamless performance and user support. Key duties involve managing IT services and equipment, warehouse and inventory oversight, and ensuring system operations align with corporate standards. The IT Officer provides local user support, represents IT across departments, and enforces IT security protocols in coordination with the Brand IT Compliance Officer. Leadership, team development, and strict adherence to onboard health and safety regulations are also essential responsibilities....

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

As an Assistant in this role, you will be responsible for the following key duties: - Assist in the planning, coordination, and execution of training programs, workshops, and learning sessions. - Support the creation of training materials, including presentations, handouts, and online resources. - Coordinate logistics for training events, including scheduling, venue arrangements, and participant communications. - Manage learning management system platforms, ensuring accurate data entry, content organization, and user support. - Monitor training schedules and track attendance, feedback, and evaluations for continuous improvement. - Collaborate with subject matter experts and trainers to ensur...

As a seasoned Technical Writer with minimum 2 years of banking experience, your role will involve collaborating to create clear and industry-standard documentation that meets the needs and regulations of the financial sector. **Key Responsibilities:** - Create and update detailed technical documents for banking software, ensuring accuracy, regulatory compliance, and user-friendly guidance through FAQs, user guides, and related materials. - Stay up-to-date with banking regulations, align documentation with compliance, and work with compliance officers to integrate regulatory changes into documents. - Engage with cross-functional teams, including banking professionals, software engineers, and ...

As an IT and Information Security Infrastructure Manager, you will be responsible for overseeing, maintaining, and optimizing the entire IT and Information Security infrastructure of the organization. Your role will require strong technical expertise, hands-on troubleshooting ability, and leadership skills to manage diverse teams in high-pressure situations. Key Responsibilities: - Monitor and manage all IT systems and information security operations. - Possess strong knowledge of hardware, server management, and system troubleshooting. - Manage storage systems including SAN, NAS, HBA, and LUN creation. - Handle Smart Array, RAID configurations (RAID 5, 1, 10), disk mirroring, and clustering...

Role Overview: As an SAP MM Consultant, you will be responsible for configuring MM Enterprise Structure, Master Data, Procurement Process, and Inventory Management. You will need to have expertise in Logistics Invoice Verification, Automatic Account Determination Process, and end-to-end MM Configuration. Additionally, you will be handling PO Pricing Procedure, Inter/Intra Company pricing procedures, and Special Procurement processes. Your role will also involve working on Batch Determination process, integration aspects with SD, PP, QM, PM, Ariba, and providing functional and technical insight. Moreover, you will be preparing test case documents, test plan, and handling Data Migration activi...

As an ERP Executive, your role involves managing, maintaining, and optimizing the company's ERP system to ensure smooth day-to-day operations across various modules like Production, Inventory, Purchase, Sales, Finance, and Quality. Your responsibilities will include: - **ERP System Management:** - Maintain and monitor the ERP system for smooth functioning. - Manage user accounts, roles, and access rights. - Coordinate with ERP vendor for updates, bug fixes, and customizations. - **Data Management & Accuracy:** - Ensure timely and accurate data entry across all modules. - Validate and audit data to eliminate inconsistencies, duplicate entries, and errors. - Assist departments in maintaining m...

As a Digital Solution Consultant Senior Consultant at NTT DATA in Hyderabad, Telangana (IN-TG), India (IN), your role will involve the following key responsibilities: - **Leadership & Strategy:** - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collaborate with business leaders, IT, and developers to drive CRM adoption and success. - Establish governance and change management processes to ensure platform integrity and compliance. - **Salesforce Platform Management:** - Oversee day-to-day Salesforce operations including user provisioning, permissions, profiles, and...

In this role, you will be responsible for Solution Architecture and Strategy: - Collaborating with stakeholders to define the long-term BI strategy, including selecting appropriate tools and technologies. - Designing and developing data models, ETL (Extract, Transform, Load) packages, OLAP cubes, and reports utilizing Power BI, while adhering to best practices. - Documenting source-to-target mappings, data dictionaries, and database design. - Working with APIs and tools like Postman to build and test APIs, integrating them seamlessly into the overall architecture. You will also be involved in Data Modeling and Governance: - Developing and maintaining reference architectures for reports based...

As a Digital Solution Consultant Sr. Consultant at NTT DATA in Hyderabad, Telangana, India, you will be responsible for the following: Role Overview: NTT DATA is seeking a Digital Solution Consultant Sr. Consultant to join their team in Hyderabad, Telangana, India. As part of the team, you will play a crucial role in leading and mentoring a team of Salesforce administrators, analysts, and support specialists. You will be responsible for defining and implementing Salesforce administration strategy aligned with business goals, collaborating with business leaders, IT, and developers to drive CRM adoption and success, and establishing governance and change management processes to ensure platform...

As a SF - Service Cloud Developer/Administrator at NTT DATA, your role will involve leading the administration, optimization, and governance of the Salesforce ecosystem within the organization. Here is a breakdown of your key responsibilities: - Leadership & Strategy: - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collaborate with business leaders, IT, and developers to drive CRM adoption and success. - Establish governance and change management processes to ensure platform integrity and compliance. - Salesforce Platform Management: - Oversee day-to-day Salesfor...

As a Salesforce Senior Consultant, your role involves leading the administration, optimization, and governance of the Salesforce ecosystem within the organization. You will be responsible for managing a team of Salesforce administrators, ensuring best practices in platform configuration, and collaborating with business and technical teams to deliver scalable CRM solutions that enhance customer engagement and operational efficiency. Key Responsibilities: - Leadership & Strategy: - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collaborate with business leaders, IT,...

Role Overview: You will be responsible for leading the administration, optimization, and governance of the Salesforce ecosystem at our organization. This role involves managing a team of Salesforce administrators, ensuring best practices in platform configuration, and collaborating with business and technical teams to deliver scalable CRM solutions that enhance customer engagement and operational efficiency. Key Responsibilities: - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collaborate with business leaders, IT, and developers to drive CRM adoption and success...

As a member of the File Share Service team at Siemens, your role involves overseeing and provisioning the File Share Service globally. This includes collaborating with internal and external operational teams to ensure that the Service is fit for purpose, complies with security guidelines, and continuously enhanced to meet customer satisfaction. Your responsibilities will include: - Orchestrating providers for File Share Services based on on-premises and Cloud technology - Contributing to major technological changes and supporting project-based work - Delivering detailed knowledge of File Share Services and creating Knowledge Articles - Contributing to solution design activities and supportin...

Job summary We are seeking an experienced Architect with 4 to 7 years of expertise in Workday HCM Compensation. The ideal candidate will work in a hybrid model focusing on designing and implementing Workday solutions to optimize human capital management processes. This role does not require travel and operates during day shifts offering a balanced work-life environment. Responsibilities Design and implement Workday HCM Compensation solutions to enhance organizational efficiency. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Ensure seamless integration of Workday solutions with existing systems to maintain data integrity. Prov...