164 User Support Jobs - Page 5

About The Role : Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc.

About The Role : Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc.

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: / No. / Performance Parameter / Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc.

EXP-4-6 Years Notice Period: Immediate Description: Primary Skill: SAP FICO, Asset Accounting, Leasing and Project systems. Experience: 4-6 yrs of relevant experience Project: Support Project Particulars Job Description SAP FICO, AA Technical Skill sets: SAP FICO, AA • Should have worked on at least one support and E2E Implementations on SAP S/4 HANA with Product costing and CO-PA. • Should be well versed in demonstrated configuration skills in key areas like Cost center accounting, profit center accounting and internal orders. • Should be well experienced in Asset accounting full cycle (Acquire to retire) and month end activities and year end activities., • Should have knowledge in Contract accounts, lease accounts and Project systems. • Candidate should have experience in writing Functional Specifications independently and should have worked on Custom Objects build from Scratch to Deployments. • Experience executing a business blueprint and documenting business requirements that can be understood by a technical process team. • Cross module Integration of CO with SD (Sales & Distribution), MM (Materials Management) and Production Planning. • Experience to Configure Report Painter, SAP queries. • Should have experience on controlling month end year-end activities. Must Have Skills: • Deep expertise on SAP S4 HANA CO application functionality, design and implementation. • S4 HANA Implementation & support experience in SAP CO including CCA, PCA, IO, PS, PM. • Must be skilled in user support, troubleshooting and error resolution. • Must have good experience in WRICEF • Must have worked on Interfaces using IDOCs, ALE, Proxies, EDI and RFC. • Must have strong business understanding and suggest SAP solutions for various business Scenarios • Ability to help resolve complex issues and independently manage critical/complex situations Specific knowledge and tools: • Excellent communication & strong collaboration skills • Flexible to adapt to fast changing environment and self-motivated • Creating technical design specifications to ensure compliance with the functional teams and IT Management • Analytical thinking, high level of comprehension and independent working style • Seeking candidates who are flexible and willing to work on shifts as required

Total Yrs. of Experience 5+ years Relevant Yrs. of experience 4 years Detailed JD (Roles and Responsibilities) SQL Server Profile Skillset Required : SQL Database Administration ( taking care of database alerts about space, always on health, system alerts etc). Performance Tuning & Optimization. Change / Incident management, through understanding ITIL process. SQL Databases Patch verification. Database / Datawarehouse User support tasks. User management & access controls. Maintenance of MDS servers. SQL Server Replication. Sql Server Partitioning & Compression mechanisms. Monitoring & Planning to implement or schedule Maintenance jobs on DWH SQL Servers. Nice to have : AWS Knowledge that helps for lift & shift migration Mandatory skills SQL Database Administration

TempHtmlFile KPMG India is 6-8 years of experience as SAP PP Senior Consultant. Minimum 2 End to End implementations with at least one on to S/4 HANA. Understanding of MRP MTO, and MTS scenarios both for Repetitive and Discreate manufacturing Participate in requirements gathering discussions with clients and clearly document the business requirements and perform fit-gap analysis. Document and perform functional testing to ensure the completeness and accuracy of the solution Provide training support to end users on SAP PP module Proven ability to configure SAP solutions and experience with planning and participating in SAP blueprinting and design discussions Good analytical skills with ability to comprehend and analyze complex business requirements and able to provide the right solutions to the client Demonstrate excellent communication skills, with the ability to discuss and explain complex solutions Self-motivated in learning new concepts and willing to share knowledge and skills with other team members Experience in Global template implementation and rollout will be added advantage Roles and responsibilities: Facilitate the implementation and support of SAP PP Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients needs. Design, customize, configure, and testing of PP Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems. Handle changes or emergency transports as needed for high-priority issues. Document functional designs, test cases, and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required .

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: / No. / Performance Parameter / Measure- 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc.

The Senior Technical Writer will develop, maintain, and improve high-quality technical documentation for Capital Markets within the Architecture team. This role requires someone who can translate complex technical concepts into clear, structured documentation for multiple audiences including IT administrators, implementation specialists, end users, and executive stakeholders. What will you do? Develop comprehensive architecture documentation, including architecture guidance, technology guidance and product guidance. Assist in communications and presentations to stakeholders. Collaborate with product management, engineering, solutions architects, and customer success teams to gather accurate technical information Establish and enforce documentation standards, style guides, and templates across the enterprise Conduct technical accuracy reviews and coordinate SME reviews across departments Implement metrics to measure documentation effectiveness and ROI What do you need to succeed? Bachelor's degree in Technical Communication, English, Journalism, Computer Science or related field 5+ years of technical writing experience, with at least 3 years in enterprise software documentation Demonstrated experience developing documentation for complex enterprise software systems Strong understanding of enterprise IT ecosystems, infrastructure, and implementation processes Experience with enterprise documentation tools Familiarity with content management systems and documentation portals Experience with API documentation tools (Swagger/OpenAPI, Postman, etc.) Excellent project management skills with ability to handle multiple high-priority projects Strong interpersonal skills for collaborating with cross-functional enterprise teams Nice-to-have Experience with enterprise knowledge management strategies Understanding of change management processes in enterprise environments Experience with enterprise governance and compliance documentation Familiarity with agile development in enterprise environments Experience with enterprise search optimization techniques

What would you be required to do? Ensure that the IT Helpdesk tickets are monitored, resolved and closed in line with the agreed KPIs described within the IT SLA document. Ensure that the working processes are executed in line with the agreed standards and workflows (such as user creation (starter & leaver process), adjustments required in relation to end-users configurations) etc. Maintaining computer networks and systems including software, mainframes and other physical hardware Installing and configuring infra equipment to update or fix hardware or software issues Monitoring computer systems to improve system performance Communicating networking issues to other employees and management Fixing software and hardware configuration issues for users on-demand or from inspection of the systems Contribute to ensuring effective corporate governance, risk management and internal controls Identify opportunities for automation, and assist with the development of automation systems to address those opportunities. Manage users using Windows Enterprise server operating systems, in combination with Active Directory User Management Proven technical IT support experience, that will enable you to work on a day-to-day basis Ensuring effective corporate governance like Inventory, Vendor & Stakeholder management for internal controls What are we looking for? Excellent communication skills, proactive attitude, flexible approach and enthusiastic manner Good administration, planning and organisational skills (prioritise & work to deadlines) BCA, Diploma in computer engineer, B.tech, BSC IT of 5 years experience individual role.

Key Responsibilities: User Access Provisioning & Deprovisioning: Process job orders to grant or revoke access in the IDM tool as per company policies. Role Assignment: Assign appropriate roles based on the user s subprocess and department to ensure correct system access. Access Management & Follow-Ups: Oversee the entire lifecycle of user access, including administrative functions, provisioning, and necessary follow-ups for access creation. Deactivation Requests: Ensure all user deactivation requests are processed within 24 hours to maintain security compliance. ServiceNow Ticket Handling: Manage access-related ServiceNow tickets, including requests for creation, modification, extension, and deactivation of user accounts. Email Support: Provide email-based assistance for access modifications, including handling requests for NPI/Tax ID additions. Multi-Factor Authentication (MFA) Assistance: Support users in setting up and troubleshooting MFA for portals such as Availity and SSI. Required Skills & Qualifications: Experience with IDM tools and user access management. Familiarity with ServiceNow or other ITSM ticketing systems. Strong understanding of access control principles and best practices. Ability to handle multiple requests with attention to detail and within set SLAs. Excellent communication skills for user support via email and troubleshooting. Experience working with MFA solutions and assisting users with authentication setups. Preferred Qualifications: Prior experience in Identity & Access Management (IAM) roles. Knowledge of IT security policies related to access management Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm. com Visit us on Facebook

Job Title: Senior QA Engineer (TV OTT Platforms) Location: Bangalore Experience: 6-9 Years Skills Required: Automation, Manual, Televation domain About the Role: We are seeking a highly motivated and experienced QA Team Lead to join our Remote Lab team. In this role, you will be responsible for leading and mentoring a team of QA engineers, ensuring the quality of our software products through effective testing strategies and best practices. Responsibilities: Coordinate the Test Automation stream. Provide TAF onboarding, training, and knowledge transfer. Lead and mentor QA team members. Provide TAF user support. Perform manual QA of TV Box app. Qualifications: Strong experience in manual and automated QA of web applications. Proven experience leading and mentoring QA teams. Excellent understanding of QA methodologies and best practices. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Passion for quality assurance and improving software development processes. Bonus Points: Experience with test automation frameworks (e.g., Selenium, Cypress). Experience with CI/CD pipelines and integration with QA processes. Experience with Agile development methodologies.

Job Description : *Strong in Payroll(Indian), PA, OM,TM *User Support, Implementation *Configuration , Client handling *Tax Compliance *System Enhancements *Documentation & Compliance *Troubleshooting *Data Integration

Participate in the translation of customer requirements into functional and technical stories. Work on the end-to-end implementation life cycle of the CPQ global design model across all SBG s. Drive commonality in capabilities and features developed for the CPQ platform across Honeywell enterprise. Liaise with technical leads / architects to ensure solution alignment with design standards. Part of the core development and design team - Develop and execute to project plans, including defining technical scope, deliverables, and strict adherence to timelines. Develop solutions that ensures optimal performance, quality, scalability, and security. Provide user support to facilitate rapid adoption of standard tools and platforms, speeding time to value of the new solution capabilities. Align with enterprise-wide Agile teams and strong adherence to Agile cadence. MUST HAVE 5+ years of overall CPQ Domain experience 3+ years of experience implementing technical solutions on the SAP CPQ platform and its suite of products. Familiarity with integrating SAP CPQ platform with Salesforce/CRM, SAP VC Pricing, ECC and S4 using Apigee, CPI/CPS or other integration platforms Experience on projects in large enterprise IT environments. Good communication skills to be able to articulate solutions to IT/business stakeholders and conduct show and tell sessions.

Travel and Expense Service Engineer Location: Bangalore WORK FROM OFFICE-5days/week-Mandatory Band-B3(7+ years) Travel and Expense Service Engineer We are seeking a skilled professional to manage our Spotnana and Concur Travel and Expense modules. Key Responsibilities: Administer and support Spotnana travel management platform Confi gure and maintain Concur Travel and Expense modules Ensure seamless integration between travel booking and expense reporting systems Provide user support and troubleshooting for travel and expense applications Implement system updates and enhancements Generate reports and analytics on travel spending and compliance Collaborate with cross functional team on implementation and support activities Maintain documentation and standard operating procedures Monitor system performance and identify potential issues proactively Provide user support and troubleshooting for travel and expense application Generate reports and analytics on travel spending, compliance and system performance Qualifications: 5+ experience with Spotnana travel management platform 5+ experience with Concur Travel and Expense modules Understanding of corporate travel policies and expense management Strong technical confi guration and troubleshooting skills Excellent communication abilities for cross-team collaboration Experience working with service providers like WIPRO Knowledge of travel industry regulations and best practices Analytical skills for reporting and data analysis The ideal candidate will have demonstrated experience with travel and expense management systems and the ability to work effectively with both internal stakeholders and external partners. Travel & Expense Management

Responsibilities: * Provide software support via phone/email * Troubleshoot issues with applications & SQL queries * Collaborate on new software implementations * Configure software per user requests Provident fund

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Please Note: This posting is intended to collect candidate information for Halliburton s talent pool, and is not considered an application. By completing the candidate profile, recruiters will have visibility to your information in order to contact you for a future related job opportunity. In addition to providing your information on this posting, we encourage you to create a Job Alert within our career site. The Job Alert allows you to select search criteria for positions that match your interest(s). Once positions are posted that match your search criteria, you will receive an email notification. Job Duties and Qualifications Under broad direction, manages the Information Technology (IT) requirements for work groups or projects at a major office location or remote sites. Responsible for managing and prioritizing requests for hardware, software, systems access, and user support. Responsible for coordinating hardware and software installation and configuration for desktop computers, laptop computers, printers, servers, and networks. Reviews IT requirements to deliver the most cost-effective solutions in conformance with IT standards, policies, procedures, and best practices. Identifies IT opportunities to improve business or project operations. Leads development and implementation of effective strategies for information management and applications usage. Develops, reviews, and approves IT estimates. Acts as an escalation contact to help resolve IT service delivery and billing issues. Directs and monitors work of other technical personnel. Allocates and coordinates similar activities within a functional area. Provides supervision, guidance, and training for less experienced personnel. Interprets and applies directions originating at a higher level. Requires 5 years of experience in Information Technology or related technical field. Compensation Information Compensation is competitive and commensurate with experience. Location Opportunities may exist in multiple locations. Job Details Additional Locations for this position: Requisition Number: 197149 Experience Level: Experienced Hire Job Family: Information Technology PSL: Information Technology Full Time / Part Time: Full Time Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Please Note: This posting is intended to collect candidate information for Halliburton s talent pool, and is not considered an application. By completing the candidate profile, recruiters will have visibility to your information in order to contact you for a future related job opportunity. In addition to providing your information on this posting, we encourage you to create a Job Alert within our career site. The Job Alert allows you to select search criteria for positions that match your interest(s). Once positions are posted that match your search criteria, you will receive an email notification. Job Duties and Qualifications Under broad direction, manages the Information Technology (IT) requirements for work groups or projects at a major office location or remote sites. Responsible for managing and prioritizing requests for hardware, software, systems access, and user support. Responsible for coordinating hardware and software installation and configuration for desktop computers, laptop computers, printers, servers, and networks. Reviews IT requirements to deliver the most cost-effective solutions in conformance with IT standards, policies, procedures, and best practices. Identifies IT opportunities to improve business or project operations. Leads development and implementation of effective strategies for information management and applications usage. Develops, reviews, and approves IT estimates. Acts as an escalation contact to help resolve IT service delivery and billing issues. Directs and monitors work of other technical personnel. Allocates and coordinates similar activities within a functional area. Provides supervision, guidance, and training for less experienced personnel. Interprets and applies directions originating at a higher level. Requires 5 years of experience in Information Technology or related technical field. Compensation Information Compensation is competitive and commensurate with experience. Location Opportunities may exist in multiple locations. Job Details Additional Locations for this position: Requisition Number: 197149 Experience Level: Experienced Hire Job Family: Information Technology PSL: Information Technology Full Time / Part Time: Full Time Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Roles Responsibilities Facilitate the implementation and support projects of S4 HANA SAP SD Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients needs. Design, customize, configure and testing of SD Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members Desired Skills Experience 6 - 8 years of experience in SAP SD ECC and S/4HANA Experience in S/4HANA Implementation At least 2 or more end to end implementation projects and 3 or more support projects. Ability to understand business processes from a customer perspective SAP Certification (preferred but not mandatory) Sound knowledge in integration with MM/FI/PP and other SAP modules. Excellent verbal and written communication skills as well as interpersonal skills. Ability to maintain composure under pressure in ambiguous and complex situations, independent thinker. Positive attitude and the ability to work in changing situations and adept in problem solving and multi-tasking. Location: Anywhere in India

Level-2 Infrastructure Engineer ob Description: Technical Support Analyst at Healthcare management, Indiana Position Title: Technical Support Analyst Department: Information Technology Position Summary: The Technical Support Analyst has a vital role in managing and maintaining the companys IT infrastructure to support seamless operations and ensure system integrity. This position requires a deep understanding of IT systems, including Salesforce administration, SaaS platform management, and hands-on experience with IT hardware and data management. The ideal candidate will address daily IT tasks, resolve technical issues, and ensure that the IT infrastructure aligns with the strategic needs of the business. Key Responsibilities and Essential Duties: IT System Management: • SaaS Platform Oversight: Manage and optimize usage of SaaS platforms such as Salesforce, ensuring administration of SaaS applications meet departmental needs. • Hardware Support: Address hardware issues, manage setups, and perform regular system upgrades and maintenance. • Software Installation and Management: Oversee the installation, configuration, and updating of software applications, ensuring tools are available and functional for all users. Network and Security Management: • Network Support: Support staff on local area networking (LAN) issues, including VPN configurations, client specific connections and internet connectivity troubleshooting. • Security Protocols: Manage antivirus software, and monitor system security to prevent, detect, and resolve security threats. Technical Support and Troubleshooting: • Help Desk Operations: Manage the IT help desk within Atera, respond to tickets, and resolve issues related to software, hardware, and network. • User Support and Training: Provide support and guidance to users on core business applications, including troubleshooting and preventive maintenance, and onboarding new employees. • Support Opportunities: Collaborate with IT personnel to identify and support opportunities for process improvement. Project and Vendor Management: • Vendor Relations: Liaise with IT vendors and service providers to ensure adequate support and service level agreements. • Project Coordination: Lead IT projects, including system implementations and upgrades, coordinating with internal and external stakeholders to meet project timelines and objectives. Key Competencies: • Technical Proficiency: Strong understanding of IT systems, network management, and data security. • Problem-Solving: Ability to quickly diagnose and resolve technical issues. • Communication: Excellent verbal and written communication skills, capable of explaining technical details to non-technical staff. • Project Management: Skilled in managing IT projects with a focus on delivery, documentation, and detail. Key Skills: • IT Infrastructure Management • Data Security and Network Administration • Troubleshooting and Technical Support • Vendor and Project Management Required Expertise: • Proven experience in managing IT infrastructure within a healthcare setting is preferred. • Demonstrable skills in managing SaaS platforms, particularly Salesforce. • Strong background in IT support, hardware troubleshooting, and network security. • Proficient in systems diagnostics and troubleshooting hardware-related issues. Job Qualifications, Skills, Abilities Requirements: • Bachelors degree in Information Technology, Computer Science, or a related field. • Minimum of 3 years of experience in IT administration, with a focus on application management and user support. • Certifications in network security, systems administration, or related fields are highly desirable. Work Environment: • This role may require occasional travel to different company locations and the flexibility to handle urgent IT issues outside of standard business hours. Remote work options are available based on company policy and project needs. Physical Demands: • The position is mostly office-based but involves occasional physical activities like managing IT hardware setups and minor repairs. Top 5 skills and competencies that are crucial for success in this role: 1. Technical Proficiency: o Skill Details: This role must have a strong understanding of IT infrastructure, including hardware, software, and networks. This includes the ability to troubleshoot and resolve issues with these systems, ensuring they operate efficiently and effectively. 2. Problem-Solving Skills: o Skill Details: This role requires excellent analytical and problem-solving skills to diagnose and resolve IT issues quickly. Identification of root cause and documenting a sustainable solution within our wiki is paramount to scalable issue resolution. 3. Project Management: o Skill Details: The ability to manage projects is crucial, especially when implementing applications or upgrades. This includes planning, executing, and monitoring projects, ensuring they are completed in alignment with established timelines in Smartsheet. 4. Communication and Interpersonal Skills: o Skill Details: Effective communication is vital for this role, interactions with non-technical staff, providing support, and explaining concepts in an understandable manner. They also need to collaborate cross functionally and with external vendors. 5. Security and Compliance Knowledge: o Skill Details: With the increasing importance of data security, especially with patient health information, this role needs a thorough understanding of security protocols and compliance regulations. This includes managing firewalls, antivirus software, and other security measures to protect the companys data and systems. These skills and competencies ensure the Technical Support Analyst can manage the company's IT infrastructure effectively, support business operations, and protect sensitive information, aligning with the strategic goals of Healthcare Chaos Management.

We are seeking an experienced SAP CS Consultant to join our team. The ideal candidate will be responsible for implementing, configuring, and supporting SAP Customer Service (CS) modules to streamline service management processes. The role involves collaborating with business stakeholders to gather requirements, providing system solutions, and ensuring successful project delivery. Key Responsibilities: Configure and implement SAP CS modules, including Service Order Management, Service Notifications, and Warranty Management. Provide expertise and troubleshooting support for SAP CS solutions. Collaborate with business teams to identify system requirements and customize solutions. Ensure smooth integration of SAP CS with other modules (e. g. , SD, MM, PM). Conduct training and provide user support. Participate in project planning, testing, and documentation. Requirements: Proven experience with SAP CS module implementation and support. Strong understanding of service processes (e. g. , Service Orders, Service Requests, and Warranty Management). Ability to work in a team environment and communicate effectively. SAP certification in CS or related modules is a plus. Knowledge of integration with other SAP modules is preferred. Sap Cs

Participate in the translation of customer requirements into functional and technical stories. Work on the end-to-end implementation life cycle of the CPQ global design model across all SBG s. Drive commonality in capabilities and features developed for the CPQ platform across Honeywell enterprise. Liaise with technical leads / architects to ensure solution alignment with design standards. Part of the core development and design team - Develop and execute to project plans, including defining technical scope, deliverables, and strict adherence to timelines. Develop solutions that ensures optimal performance, quality, scalability, and security. Provide user support to facilitate rapid adoption of standard tools and platforms, speeding time to value of the new solution capabilities. Align with enterprise-wide Agile teams and strong adherence to Agile cadence. MUST HAVE 3+ years of overall CPQ Domain experience Min 2+ years of experience implementing technical solutions on the CPQ - SAP/Salesforce technology stack and its suite of products. Familiarity with integrating SAP CPQ platform with Salesforce/CRM, SAP, CPI/CPS or other integration platforms Experience on projects in medium to large enterprise IT environments preferred. Good communication skills to be able to articulate solutions to IT/business stakeholders and conduct show and tell sessions.

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support. In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we?d like to meet you. Your goal will be to work with internal teams to design, develop and maintain software. What You?ll Do Evaluate and review new and existing software applications and technologies Identify systems solutions to support business strategies and objectives Assist with application maintenance by monitoring and correcting software defects Ensure adherence to, and contribute to continuous improvement of internal policies / procedures, change control practices, etc Provide on-going support for production applications Be responsible for other duties as assigned or developed Work independently, handle a team and interact with the client Expertise You?ll Bring A degree in Computer Science, Information Technology, or similar Experience: As a Developer ASP.NET framework and SQL servers ASP.NET, MVC framework Knowledge: Coding using .NET languages (C#.Net) MVVM, WPF, WCF A keen eye for detail Strong communication skills Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support. In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we?d like to meet you. Your goal will be to work with internal teams to design, develop and maintain software. What You?ll Do Evaluate and review new and existing software applications and technologies Identify systems solutions to support business strategies and objectives Assist with application maintenance by monitoring and correcting software defects Ensure adherence to, and contribute to continuous improvement of internal policies / procedures, change control practices, etc Provide on-going support for production applications Be responsible for other duties as assigned or developed Work independently, handle a team and interact with the client Expertise You?ll Bring A degree in Computer Science, Information Technology, or similar Experience: As a Developer ASP.NET framework and SQL servers ASP.NET, MVC framework Knowledge: Coding using .NET languages (C#.Net) MVVM, WPF, WCF A keen eye for detail Strong communication skills Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above.

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support. In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we?d like to meet you. Your goal will be to work with internal teams to design, develop and maintain software. What You?ll Do Evaluate and review new and existing software applications and technologies Identify systems solutions to support business strategies and objectives Assist with application maintenance by monitoring and correcting software defects Ensure adherence to, and contribute to continuous improvement of internal policies / procedures, change control practices, etc Provide on-going support for production applications Be responsible for other duties as assigned or developed Work independently, handle a team and interact with the client Expertise You?ll Bring A degree in Computer Science, Information Technology, or similar Experience: As a Developer ASP.NET framework and SQL servers ASP.NET, MVC framework Knowledge: Coding using .NET languages (C#.Net) MVVM, WPF, WCF A keen eye for detail Strong communication skills Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above.

Graduation (BCOM, BE / BTech, Similar education related to IT) / Post Graduation (MBA /PGDM / MCA / MTech) CWA/CA Final as a qualification Problem solving skills, pro-active, creativity and can-do attitude. Possess strong analytical, incident resolution and critical thinking skills. Quality decision making Good Communication in English Have developed very good interpersonal communication and user support management. SAP Certification preferred. 4-6 years SAP FIC O module experience Must have FICO experience Deep hands-on functional experience in the implementation and configuration of SAP. Understands basic functionalities like New G/L, TDS, GST, Asset Accounting, APP etc. Should be open to travel PAN India basis. Minimum 1 implementation either in ECC or S/4 HANA OR experience in minimum 2-3 support projects. Experience in S/4 HANA would be preferred. Must have Skills : SAP FICO 2-3 E2E Implementation, Project Management & GST implementation