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Urgent Hiring For Team Leader - BPO || Noida & Gurgaon (6.5 To 7 lpa)

Urgent Hiring For Team Leader - BPO || Noida & Gurgaon (6.5 To 7 lpa)

Witbloom Training & Placement

3 - 8 years

3 - 7 Lacs

Noida Gurugram

Posted:4 months ago| Platform:

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Skills Required

BPO Team Leading KPI Monitoring Shrinkage Team Management Team Handling Customer Service IRDA Regulations KPI TAT SLA Inside Sales KPO Aht Attrition Leadership Skills NPS Attrition Control Call Center Operations Bpo Operations Voice Process Inbound TL KRA CSAT SLA Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

At least 4 years of experience into BPO/Customer service industry
1-2 years of experience as a Team Leader MandateMust be aware of shrinkage, attrition,AHT,NPS,CSATExcellent Communication Skills (Spoken & Written)HR DeekshaConnect on 7697428237

Required Candidate profile

Must have 1+ years of experience as a TLUnder Graduate can apply.Need excellent communication in EnglishShould have handled a team of 15+ peopleops TL - Noida.Inside Sales TL - Gurgaon.

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Urgent Hiring For Team Leader - BPO || Noida & Gurgaon (6.5 To 7 lpa)