522 Attrition Control Jobs

Role & responsibilities PREFERRED SKILLS* 4 to 6 + years of experience in Inside Sales / Telesales in B2C/D2C environments. Proven experience managing large-scale PROFESSIONALLY manage call center / contact center operations, who can create processes. Demonstrated success in owning and scaling revenue-driven sales functions. Strong understanding of CRM systems (e.g., Salesforce, Zoho, Freshdesk), WhatsApp Email leads Excellent communication, coaching, and performance management skills. Exposure to high-ticket or consultative sales (luxury, wellness, financial products, edtech, ) is a big plus. Nice-to-Have Experience in luxury retail, gems/ jewellery, or international D2C brands. Strong unde...

Developing team members for higher productivity, drive sales and performance Doing real time analysis & providing regular feedback Constantly monitor & review performance metrics for achievement of objective Bridge with IT/HR/ Training/Quality Identify relevant training needs of agents & ensure effective implementation Workload management of the team to ensure the agreed throughput are achieved as per plan Monitor the team quality and ensure that Quality target is met To liaise with respective work center for resolution of complaints Daily update/Monitor dashboards Training the team on product/Process Work with AM/Managers on driving process improvement projects and regularly participate in ...

Job Opportunity at iEnergizer: Team Leader - Operations. Sales Team Leader and Inbound both have the opening. Whatsapp or call @ 8006200310 HR AMIT LATWAL Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at amit.latwal @ienergizer.com . For queries, reach out to 8006200310 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel f...

Roles and Responsibilities Candidate should have experience in HR Practices and Employee engagement and management Strong analytic and presentation and communication skill Providing strategic and day-to-day operational task to drive the delivery of the business HR plans Work closely with management and employees to improve work relationship, build morale and increase productivity and retention strategy Good understanding on Performance management and Organization development. Analyzing trends and metrics in HR function deploy effective communication strategies and success metric Strong with number and has good understanding on compensation philosophy execution Building trusted relationships ...

Job description Greeting from Ienergizer...! Looking for immediate joiner Candidate must have experience in travel process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in travel process, at least 1 year as TL Salary upto 6 LPA Contact:- Vinay HR, 9910155221 Walkin Interviews : Plot no 512-513, Udyog vihar phase-3 , sec-19, Gurgaon , Timing 10am to 4pm

The Tele Sales Team Leader will be responsible for leading, motivating, and managing a team of tele sales executives to achieve sales targets for holiday and travel packages. The role involves overseeing daily operations, monitoring performance, providing training and guidance, and ensuring excellent customer engagement to maximize revenue and conversion rates. Key Responsibilities: Lead and manage a team of tele sales executives to achieve individual and team sales targets. Monitor and evaluate team performance through regular reviews, call audits, and reports. Develop and implement sales strategies to promote domestic and international holiday packages. Handle escalated customer queries an...

*Conduct induction and orientation for new joiners. *Manage employee queries, grievances, and HR-related issues effectively. *Coordinate termination and exit formalities in line with company policy. *Support HR operations and compliance activities. Required Candidate profile *Minimum 3 years of experience in HR, preferably in a BPO environment. *Excellent communication and interpersonal skills. *Good knowledge of HR policies, documentation, and labor law basics.

Must have Min 1.5yrs exp as Team Leader from International Voice Customer Support process BPO. Immediate Joiners Well Versed with KPI's. Excellent Fluent English Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Shift: Night Shift Job description Team Lead is a supervisor who will be assigned a team of associates to coach and lead towards achieving client goals. Plan Schedule SLAs (Service Level Agreements) timely and efficient execution Study and understand data and make data driven decisions to drive performance Maintain and discuss Plans of Action with agents to ensure smooth functioning and meet target Goals Set goals and targets, discuss with team and mobilize resources with a POA (Plan of Action) towards outperformance Conduct complete breakdown analysis on process failures, re-engineer work strategy, functions for better results Set Long term and Short term goals, work out required staffing, ...

Role & responsibilities Team Leader Life insurance Preferred candidate profile Life insurance team leader

As an experienced professional in healthcare outsourcing solutions, your role at GeBBS will involve the following key responsibilities: - Handling P&L Management, Service Delivery, Client Relationship, and Internal Stakeholder Management - Heading the offshore Service delivery of Multi-speciality Coding - Implementing programs to ensure attainment of business plan for growth and profit - Providing directions and structure for operating units - Designing, setting up, and managing a process excellence/quality framework to ensure high quality work from coders - Working with delivery and training functions to create feedback loops from quality assessment to training and operations management - I...

The duties and responsibilities of a Call Center Team Leader include: Leading and managing a team of call center operators Monitoring and evaluating operator performance, providing learning or coaching opportunities, and taking corrective action, if necessary Determining and communicating the call centers goals and deadlines to team members Preparing and delivering performance reports for upper management Ensuring that clients are satisfied and service level agreements (SLAs) are met Participating in the recruitment and hiring process of new call center operators Conducting regular team meetings and creating an open-communication environment Managing the flow of inbound or outbound calls Add...

Is responsible for leading and motivating a team of sales professionals to achieve and exceed sales targets for educational products and services. Proven experience in sales, with a leadership role, preferably within education or related industries. Required Candidate profile Strong knowledge of sales strategies, techniques, and best practices. Experience managing and developing a high-performing sales team. Excellent communication, leadership, and interpersonal skills.

JOB DESCRIPTION Designation: Team Leader Process: Assisted Sales Job Brief: As a Team Leader within the Assisted Business team at Lenskart, you will play a pivotal role in leading a team of fashion consultants to provide personalized eyewear and fashion solutions to customers through telephonic and chat platforms. We are looking for an experienced leader to head our growing team. Your primary responsibility will be ensuring exceptional customer experiences, driving sales performance, implementing sales strategies, handling escalated customer complaints and contributing to achieving sales targets. Your leadership skills, sales acumen, and customer-centric approach will be crucial to the succe...

Job description Responsibilities • Lead and manage all aspects of the store's operations, including sales performance, customer service, staff management, inventory control, and financial targets. • Develop and implement strategies to maximize sales and profitability while ensuring an exceptional customer experience. • Recruit, train, and supervise a high-performing team, fostering a positive and motivating work environment. • Set and achieve sales targets, monitor key performance indicators (KPIs), and analyze trends to identify opportunities for growth and improvement. • Maintain inventory accuracy, oversee merchandising, and ensure that the store maintains a visually appealing and organiz...

iEnergizer Hiring: Team Leader - Operations /Soft Skills Trainer, Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Team Leader- OPS Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong t...

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Roles and Responsibility Manage and supervise a team of HR professionals to achieve operational goals. Develop and implement effective HR strategies to improve efficiency and productivity. Coordinate with various departments to ensure seamless operations and resolve issues. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to team members to enhance their skills and performance. Ensure compliance with company policies and procedures. Job Requirements Proven experience in Human Resource management with at least 2 years in a leadership role. Strong knowledge of HR principles, practices, and laws. Excellent communication, interperson...

Roles and Responsibility Manage and supervise a team of HR professionals to achieve operational goals. Develop and implement effective HR strategies to improve efficiency and productivity. Coordinate with various departments to ensure seamless operations and resolve issues. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to team members to enhance their skills and performance. Ensure compliance with company policies and procedures. Job Requirements Proven experience in Human Resource management with at least 2 years in a leadership role. Strong knowledge of HR principles, practices, and laws. Excellent communication, interperson...

Roles and Responsibility Manage and supervise a team of HR professionals to achieve operational goals. Develop and implement effective HR strategies to improve efficiency and productivity. Coordinate with various departments to ensure seamless operations and resolve issues. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to team members to enhance their skills and performance. Ensure compliance with company policies and procedures. Job Requirements Proven experience in Human Resource management with at least 2 years in a leadership role. Strong knowledge of HR principles, practices, and laws. Excellent communication, interperson...

Roles and Responsibility Manage and supervise a team of HR professionals to achieve operational goals. Develop and implement effective HR strategies to improve efficiency and productivity. Coordinate with various departments to ensure seamless operations and resolve issues. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to team members to enhance their skills and performance. Ensure compliance with company policies and procedures. Job Requirements Proven experience in Human Resource management with at least 2 years in a leadership role. Strong knowledge of HR principles, practices, and laws. Excellent communication, interperson...

Roles and Responsibility Manage and supervise a team of HR professionals to achieve operational goals. Develop and implement effective HR strategies to improve efficiency and productivity. Coordinate with various departments to ensure seamless operations and resolve issues. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to team members to enhance their skills and performance. Ensure compliance with company policies and procedures. Job Requirements Proven experience in Human Resource management with at least 2 years in a leadership role. Strong knowledge of HR principles, practices, and laws. Excellent communication, interperson...

Roles and Responsibility Manage and supervise a team of HR professionals to achieve operational goals. Develop and implement effective HR strategies to improve efficiency and productivity. Coordinate with various departments to ensure seamless operations and resolve issues. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to team members to enhance their skills and performance. Ensure compliance with company policies and procedures. Job Requirements Proven experience in Human Resource management with at least 2 years in a leadership role. Strong knowledge of HR principles, practices, and laws. Excellent communication, interperson...

4-7 years of experience in BPO with at least 2 years as a Team Leader. Manage day-to-day operations of the team and ensure achievement of SLA and KPI targets (quality, productivity, attendance, and customer satisfaction). Required Candidate profile Sound understanding of BPO metrics AHT, CSAT, Attrition, Shrinkage, etc. Ability to handle pressure, multitask, and meet deadlines Proficient in MS Office (Excel, PowerPoint, Word).

Job Description Urgent Hiring for Asst Manager in US Healthcare Domain Min 6 to 10 Years of Experience in Team Lead/ Process lead/ Team Manager / Asst Manager Min 1.5Years of Experience in People Management Experience Location: Bangalore Report to: Manager or Senior Manager Career Level: Team Manager Work Mode: Work from Office Working Days: 5 Working days and 2 Week offs Shifts : Night Shifts Summary: Financial Benefits for the Insurance vertical. In this role, the Assistant Manager will split time between delivering high-quality financial analysis and managing team operations and stakeholder relationships. The role involves supporting the US branch with end-to-end financial reporting activ...