1941 Kpi Jobs

Role & responsibilities Responsible for the end-to-end operations delivery Acts as an interface between the client team and operations delivery team for any day-to-day issues in operations Ensure adherence to SLAs, meeting Customer OKRs on Productivity, Quality, Utilization etc... and improve operational performance Identify process improvement areas and take initiatives to improve operational metrics like productivity, quality, TAT, etc. Provide coaching and feedback to team members to enable them to improve their performance Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Drive reward and recognition activity on the floor ...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Drive HR transformation & culture building Develop HR systems, policies, & governance Manage recruitment and manpower planning Strengthen employer branding & engagement Lead succession & leadership development Advise management on people & culture Required Candidate profile Ensure policy compliance and ISO 9001:2015 alignment Implement transparent performance management with KRAs/KPIs Lead learning, development, capability building Ensure compliant, audit-ready HR system

Oversee entire plant operations including production & maintenance. Lead, train, and manage production teams for better efficiency. Monitor KPIs and drive continuous improvement(Lean,5S,Kaizen). Lead and train production teams for better efficiency. Provident fund Health insurance

Role Overview: As a Service Delivery Ops Team Lead at Accenture, your primary responsibility will be to improve workforce performance and productivity, boost business agility, increase revenue, and reduce costs through cross-support in Workforce Management (WFM). You will be involved in an institutional process that maximizes performance levels and competency for the organization, which includes activities such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. Key Responsibilities: - Drive activities to meet requirements such as timelines, quality, and costs; do whatever...

Roles and Responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. ...

Roles and Responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. B...

• Use Case Development: Knowledge of organizational risks and threats to design relevant and effective detection rules. • Log Sources: Understanding log formats, sources, and parsing for accurate data utilization in use cases. • SIEM and Analytics Tools: Familiarity with platforms like Securonix, Sentinel, or Splunk to implement and monitor use cases. • Alert Logic: Ability to define thresholds, logic, and conditions to reduce false positives and improve detection accuracy. • Incident Response Needs: Awareness of incident response workflows to align use cases with actionable intelligence. • Performance Metrics: Skills to create and optimize KPI/KRI reports to track detection and response per...

* 3+ yrs experience in Inside Sales within EMS, Electronics Manufacturing, OEM & Technical Services. * sales of EMS & other electronic components * Update sales reports, forecasts, dashboards, and KPIs using CRM tools * Sales Strategy, Market trends.

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Rotational Shift Required Candidate profile At least 1-2 years of experience in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English Qualification -Min Graduate Perks and benefits Health Insurance

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. Data Analyst, technically skilled analyst to lead automation, visualization, and data-driven strategy across our Glob...

As the Director/Senior Manager of the Office of the CIO at Orbia IT, your role is crucial in leading and integrating key IT governance functions, driving strategic portfolio execution, and ensuring cohesive oversight of financial, vendor, project, and performance management. You will support the CIO in implementing the IT strategy and operating model, fostering transparency, control, and agility across IT operations to ensure alignment with organizational goals. Key Responsibilities: - Act as a strategic advisor to the CIO on the IT Strategy, IT Operating Plan, and IT Operating Model. - Lead the governance of the IT project and program portfolio to ensure value delivery and alignment with IT...

Role Overview: As an HR Service Delivery Senior Analyst at Accenture, your main responsibility is to improve workforce performance, productivity, boost business agility, increase revenue, and reduce costs in the Employee Services domain. You will be primarily involved in query and case management activities, services, and interactions to address the needs, inquiries, and concerns of customers. Your role will include establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively through various customer care channels. Key Responsibilities: - Have an in-depth understanding of HRO processes supported by ...

Role Overview: As an HR Service Delivery Specialist at Accenture, you will be responsible for improving workforce performance, productivity, and business agility through data analysis reporting. Your main focus will be on collecting, interpreting, and presenting data to facilitate informed decision-making. You will also be required to drive operational excellence within the team and support various initiatives to enhance team performance and engagement. This role may involve working in rotational shifts. Key Responsibilities: - Have an in-depth understanding of HRO processes supported by Accenture for different geographies - Drive activities to meet requirements such as timelines, quality, a...

As a Service Delivery Ops Team Lead at Accenture, your role involves improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs through Cross-support in Workforce Management (WFM). You will be responsible for handling tasks such as help desk role, ticket resolution, and chat support to maximize performance levels and competency within the organization. Your key responsibilities include: - Driving activities to meet requirements such as timelines, quality, and costs, and completing tasks error-free and on time. - Supporting Operational Excellence within the team and liaising with the Operational Excellence Team as required. - Addressing...

iEnergizer Hiring: Team Leader - Operations /Soft Skills Trainer, Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Team Leader- OPS Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong t...

Switchgear and control technics pvt ltd is looking for Supervisior to join our dynamic team and embark on a rewarding career journey We are seeking a dedicated and experienced Supervisor to join our team As a Supervisor, you will be responsible for overseeing and coordinating the day-to-day operations of our department or team The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of effectively managing and motivating a team to achieve goals and objectives Responsibilities:Provide leadership and guidance to team members, including assigning tasks, setting priorities, and monitoring progress to ensure timely completion of projects...

ManipalCigna Health insurance is looking for Unit Manager to join our dynamic team and embark on a rewarding career journey Managing day-to-day operations of the unit Developing and implementing policies and procedures to ensure efficient and effective operations Hiring, training, and managing a team of employees, providing feedback, coaching, and development opportunities as necessary Setting performance goals and expectations for employees, and regularly reviewing progress toward those goals Monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions Ensuring compliance with relevant laws, regulations, and industry standards I...

About the job HCLTech Mega Walk-In Drive on 01-Nov-25 Role: Telecom Customer Success Manager (T-CSM) Date: 01-Nov-2025 (Saturday) Time: 10:00 AM 2:00 PM Venue: HCLTech, 8th Floor, Unit-B, ITPL Aviator Building, Whitefield Main Rd, SEZ, Bengaluru, Karnataka 560066. Google Map Link: https://share.google/729wRKO3zeSOxj146 About the Role We're hiring for Associate Manager GST Global Success Team (GST) , a strategic leadership role focused on customer success, operational excellence, and account growth within the Telecom domain. Experience: 7 - 15 Years Location: Bangalore Shift : US Shift (Night) Immediate joiners are preferred Responsibilities include: Growth Management Provide Customer Referen...

Role & responsibilities Implement, monitor, and continuously improve the QMS as per ISO 9001 or customer-specific standards. Prepare and update quality manuals, procedures, and work instructions. Conduct internal quality audits and ensure timely closure of non-conformities. Maintain records and ensure compliance with company and regulatory requirements. Maintain and control all QA-related documentation and records. Prepare monthly quality performance reports and present to management. Ensure traceability and proper document retention as per ISO standards. Strong knowledge of ISO 9001 and quality tools (7 QC tools, FMEA, SPC, etc.) Good communication and coordination skills. Analytical and pr...

Oversee entire plant operations including production & maintenance. Lead, train, and manage production teams for better efficiency. Monitor KPIs and drive continuous improvement(Lean,5S,Kaizen). Lead and train production teams for better efficiency. Provident fund Health insurance

Deliver services on Propulsion equipment. Make decisions at site and meeting customer requirements without compromising quality or affecting company. Make Service Work Reports on time. Arrange and timely provide all documents for invoicing. Adhere to all safety regulations including approving JSA and work safely at all times. Meet all KPI requirements. Make regular entries in FSM. Capable of trouble shooting. Required Qualification: Diploma Mechanical | BE Mechanical Required Experience : 6 to 8 years Other required skills: Relevant technical academic degree, coupled with years of expertise in Wartsila Lifecycle Products and Services Good Cultural knowledge Strong result orientation Strong w...

Perform Field Service activities according to the work plan on modern marine diesel and dual-fuel engines. Perform overhauls and repairs on 4-stroke medium-speed engines. Interact professionally with customers during the work execution. Perform internal and external progress status of the assigned work, in conjunction with the Field Service Superintendent. Create the Service Work Reports. On smaller to medium-sized projects, you will provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as ne...

Perform Field Service activities according to the work plan on modern marine diesel and dual-fuel engines. Perform overhauls and repairs on 4-stroke medium-speed engines. Interact professionally with customers during the work execution. Perform internal and external progress status of the assigned work, in conjunction with the Field Service Superintendent. Create the Service Work Reports. On smaller to medium-sized projects, you will provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as ne...

Perform technical advisory for repair activities executed on customers responsibility. Interact with customers during the work execution. Commissioning of service products. Interacting with FS back office and TS during work execution. Perform internal and external progress status reports of the assigned work. Create the Service Work Reports. Ensure that the work is executed according to Wartsila quality, health and environmental guidelines and customer site procedures. Comply with the management system accordingly to what has been implemented locally for her/his position. Proactively consult, advise and promote available Wartsila solutions and products to customer. Perform all activities nee...