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6 Kpi Jobs

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Process Developer - Customer Service
Genpact

0.0 - 2.0 years

Gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

Posted 1 day ago

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Senior Executive - Screening
SBI Card

0.0 years

Gurugram, Haryana, India

On-site

Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees with...

Posted 3 days ago

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Immediate openings For Team Lead Chennai
Hexaware Technologies

2.0 - 7.0 years

2 - 6 Lacs

Chennai

Work from Office

Job description Should have minimum 4+ years of experience in BPO. International Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should have good communication. Location: Preferred Chennai based candidates. Week Off 5 Days working, 2 days rotational week off Only female candidate preferred Interested candidates reach out to: Email: NandhiniA1@hexaware.com Contact: 7358342513

Posted 5 days ago

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Collection Team Lead with DRA
Teleperformance (TP)

2.0 - 7.0 years

3 - 5 Lacs

Hyderabad, Bengaluru

Work from Office

Roles and Responsibilities Manage a team responsible for collection of outstanding debts from customers. Oversee daily operations, ensuring timely recovery of loans and credit cards. Develop strategies to reduce shrinkage, attrition, AHT, SLA, KPI & KRA targets. Handle people management tasks such as drafting reports on collections process improvements. Ensure compliance with banking regulations during loan collection processes. Desired Candidate Profile 2-7 years of experience in Debt Recovery Agent (DRA) certification preferred. Strong understanding of Collections Process, Credit Collection, Loan Collection, People Management Skills. Excellent communication skills for effective customer in...

Posted 1 week ago

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Associate Manager - CSR
Adani Group

6.0 - 11.0 years

Nagpur

Work from Office

Purpose/Objective To design, implement, and monitor community development initiatives in mining-affected areas, ensuring alignment with corporate social responsibility (CSR) goals. The role focuses on improving education, health, infrastructure, and livelihoods through stakeholder engagement, sustainable planning, and compliance with regulatory and ESG standards. Key Responsibilities of Role Site CSR Executive - Mining Need Assessment, and Project & Budgetary Planning: Conduct need-assessment surveys in collaboration with third-party vendors to understand the requirements of project-affected villages. Develop and execute the annual CSR plan and budget based on these assessments, prioritizing...

Posted 2 weeks ago

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Manager : Financial Planning and Analysis : FPNA : Kolkata : Apply Now
Outpace Consulting Services

9.0 - 12.0 years

10 - 16 Lacs

Kolkata

Work from Office

Hi, We are hiring for the Leading ITES Company for Manager - FPNA ( Financial planning and analysis ) Role. Please go through the JD and Apply. We shall call back the relevant profiles. Overview: The purpose of the role is to oversee and manage all the aspects of fundamental financial planning and analysis and prepare the reports on financial performance tailored to the needs of leadership. The purpose of the role is also to analyses data and understands the financial data of the organization in order to perform variance analysis and identify key causes of business variances for performance measurement. Key Skill: Overall 10 years of experience in to finance & accounts with a minimum of 9 ye...

Posted 1 month ago

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Exploring KPI Jobs in India

The Key Performance Indicator (KPI) job market in India is thriving with opportunities for individuals who have strong analytical skills and a keen eye for data-driven decision-making. KPI professionals play a crucial role in helping organizations measure their performance and achieve their strategic goals. If you are considering a career in KPI, there are various job opportunities waiting for you in India.

Top Hiring Locations in India

  1. Mumbai
  2. Bengaluru
  3. Delhi/NCR
  4. Hyderabad
  5. Pune

These major cities in India are actively hiring for KPI roles across various industries.

Average Salary Range

The average salary range for KPI professionals in India varies based on experience and expertise. Entry-level positions typically start around INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.

Career Path

In the KPI domain, a typical career progression may include roles such as KPI Analyst, KPI Specialist, KPI Manager, and eventually Chief Performance Officer or Director of Performance Management.

Related Skills

Apart from expertise in KPI, professionals in this field are often expected to have strong skills in data analysis, performance management, project management, and proficiency in tools like Microsoft Excel, Tableau, and Power BI.

Interview Questions

  • What are Key Performance Indicators (KPIs) and why are they important? (basic)
  • How do you identify relevant KPIs for a specific business function? (medium)
  • Can you explain the difference between leading and lagging indicators? (medium)
  • How do you ensure KPIs align with overall business objectives? (advanced)
  • Describe a challenging situation where you had to redefine KPIs to drive better outcomes. (advanced)
  • How do you measure the effectiveness of KPIs over time? (medium)
  • What are some common pitfalls to avoid when setting KPIs? (basic)

Closing Remark

As you explore KPI job opportunities in India, remember to showcase your analytical skills, attention to detail, and ability to drive business performance through data-driven insights. Prepare well for interviews by brushing up on your knowledge of KPIs and related skills, and apply confidently to secure a rewarding career in this field. Good luck!

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