15 Sla Jobs

Develop partnerships with key stake holders in HR to understand the strategic direction, business process, and business needs Should be well versed with AGILE / Scrum / Devops. Create technical solutions to meet business requirements Help Finance business users adopt best practices Excellent Verbal & written communication skills. Define user information requirements in Oracle E-Business Suite Implement plans to test business and functional processes Manage Test Scripts that support Oracle R12 financial applications Lead technical acceptance testing (Unit, SIT, and QAT) of patches and upgrades Deliver training content to users. Candidate must be ready to work from office daily and in shifts i...

Roles and Responsibilities Manage a team responsible for collection of outstanding debts from customers. Oversee daily operations, ensuring timely recovery of loans and credit cards. Develop strategies to reduce shrinkage, attrition, AHT, SLA, KPI & KRA targets. Handle people management tasks such as drafting reports on collections process improvements. Ensure compliance with banking regulations during loan collection processes. Desired Candidate Profile 2-7 years of experience in Debt Recovery Agent (DRA) certification preferred. Strong understanding of Collections Process, Credit Collection, Loan Collection, People Management Skills. Excellent communication skills for effective customer in...

As an experienced professional in OTC - Billing (Accounts Receivable), you will be responsible for the following key responsibilities: - Processing billing, with exposure to ERP systems, sales, credit card transactions, chargeback, and refunds processing - Conducting account reconciliations - Passing JVs in the client system, resolving day-to-day queries, and escalating processes in a timely manner - Ensuring month-end closing and meeting SLA requirements - Handling client calls and managing the escalation process effectively - Measuring KPIs and implementing quality initiatives - Providing cataloguing expertise to ensure accurate product listings across platforms - Completing projects ahead...

Role-Team Lead | Windows Support Any grad with min 4 years exp in Service Desk & 1 year as a Team Lead Skills-Windows Troubleshooting/Service Desk/AD CTC-Upto 9.5 LPA WFO-5 Days working 24*7 Shifts Immediate Joiners only Contact- HR Jyoti:9828381541 Required Candidate profile Should have experience from a bpo/mnc company. Perks and benefits Both side cab

As an Assistant Manager - Record to Report (R2R), you are responsible for general accounting which includes reconciliations, preparation of Balance Sheet and Profit and Loss account, Fixed Assets Accounting, Intercompany Accounting, Cash & Bank Accounting financial analysis and reporting. Your primary responsibilities include: Co-ordinating all accounting activities associated with the General Ledger particularly fixed assets, inter-company, inventory, cash and bank, indirect tax and accruals. Identify risks or opportunities to revenues, cost and profitability and propose appropriate actions. Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's De...

As an Assistant Manager Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that ...

Please carry resume and govt ID proof if your coming to walkin drive Job Details: Role : Service Desk Analyst (Technical Support) Support to be provided through (Modalities) : Calls / Chats / Emails ( Agent will have no discretion to choose modality ) Experience: 0-2 yr can apply only Location : Hyderabad Work Mode : Work From Office ( Mandatory 5 days every week) Shift : Rotational Shifts ,Includes Night Shift (rostered as per project demand) Transport : One Way Transport ( Window time 7 pm-7am | Radius - 30 kms.) Max CTC : 3.5 LPA (strictly capped) - Take home close to 23K after deductions. Education Documents : Provisional certificate and all marks memos are mandatory Excellent Communicat...

As an experienced SAP Service Delivery Manager (SDM), your role will involve leading the end-to-end service delivery of SAP AMS engagements. You will be responsible for ensuring adherence to SLAs and KPIs, directly engaging with customers to provide proactive solutions, and managing escalations effectively. Additionally, you will oversee a team of SAP professionals working across multiple modules to ensure smooth service operations. Your responsibilities will include managing incident, problem, and change request processes using tools like ServiceNow, Jira, Remedy, HPSM9/12, Vantive. It will be crucial for you to ensure compliance with service delivery agreements and regularly track/report s...

As Senior Process Analyst Procure to Pay (P2P), you are responsible for Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. You should be flexible to work in shifts. Your primary responsibilities include: Involved in creating, modifying, verifying, and cleansing the Vendor Master. Identify duplicate records for the Vendor Master and ensure accurate maintenance of invoice receipt, verification, and processing. Recording of invoices both Purchase Order based, and Non-Purchase Order based (Un-supported Invoices), Coordinate with various stakeholders, obtaining coding, approval, and resolving issues around blocked invoices. Ensuring that payment ...

As Senior Process Analyst Procure to Pay (P2P), you are responsible for Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. You should be flexible to work in shifts. Your primary responsibilities include: Involved in creating, modifying, verifying, and cleansing the Vendor Master. Identify duplicate records for the Vendor Master and ensure accurate maintenance of invoice receipt, verification, and processing. Recording of invoices both Purchase Order based, and Non-Purchase Order based (Un-supported Invoices), Coordinate with various stakeholders, obtaining coding, approval, and resolving issues around blocked invoices. Ensuring that payment ...

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving client...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Commvault Backup Administration Good to have skills : Veeam Backup and Replication Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing syst...

Skill required: Commercial Banking Operations - Core Banking Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countr...

We are looking for a highly skilled and experienced Business Analyst to join our team at EXL Services.com (I) Pvt. Ltd., with 2-5 years of experience in the industry. Roles and Responsibility Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze complex data sets to inform business decisions and drive growth. Develop and maintain detailed documentation of business processes and procedures. Identify areas for process improvement and implement changes to increase efficiency. Work closely with stakeholders to understand their needs and provide tailored solutions. Develop and maintain relationships with key stakeholders to ensure alignment and e...

Hi, We are hiring for the Leading ITES Company for Manager - FPNA ( Financial planning and analysis ) Role. Please go through the JD and Apply. We shall call back the relevant profiles. Overview: The purpose of the role is to oversee and manage all the aspects of fundamental financial planning and analysis and prepare the reports on financial performance tailored to the needs of leadership. The purpose of the role is also to analyses data and understands the financial data of the organization in order to perform variance analysis and identify key causes of business variances for performance measurement. Key Skill: Overall 10 years of experience in to finance & accounts with a minimum of 9 ye...