1227 Tat Jobs

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Drive proactive tracking of Etail shipments for all customers drive timely deliveries to such customersEnsure regular follow up for all the undelivered cases in the track and close them as per set rules and proceduresEnsure clearance of held back cases within the stipulated timelinesEnsure appropriate handling of all escalation cases forwarded from the contact centerEnsure handling of all customer claim requests as per company policy and proceduresConduct regular monitoring of TAT, RTO, Delivery Strike Rate, Shield Cases etc Track Net Service Levels (NSLs) to identify areas where customer satisfaction levels are not being met and initiate remedial actions, if requiredPlan for resource requir...

Responsible for ensuring timely, accurate and profitable delivery of Apex and Surface shipments to customers through effective management of all inbound operations at the PUD/DC2 Key Responsibilities OperationalSupervise daily delivery activities for Apex/ Surface operations at the PUD/ Distribution Center (including EDL/ ODA deliveries) with the aim of ensuring timely, safe and profitable delivery of shipments to customersEnsure adherence to the operational workflows and standard operating procedures (SOPs) for all Delivery related activities Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordinglyConduct daily staff briefings, including communica...

Responsible for all inbound and outbound operations at the PUD/Distribution Center and ensuring timely, accurate and profitable delivery of Apex / Surface shipments to customers Key Responsibilities Operational Responsible for supervising daily inbound and outbound Apex / Surface operations at the PUD/ Distribution Center (including P2P operations and EDL/ ODA deliveries)Analyze load patterns on a periodic basis to plan pick-up and delivery routes for first and last mile connectivity to customers Monitor daily loads and plan delivery and pick-up schedules accordingly Ensure timely pickups (call pickups or registered pickups) and receipt of shipments from channel partners including RSPs, ESAs...

Qualifications (key qualifications and foundational training) Competency (Critical pre-identification foundational competencies. Refer to existent competency frameworks) Overall experience of years in the field of Base Build bid and client outreach. Should have worked with project management companies or large contracting companies. Should have excellent knowledge of Bid management, Preparation of techno commercial offers, Relationship and stakeholder management, management of PNL Bachelor's degree (BE Civil) or commerce graduate from College or University in a technical area of study. Relevant Additional qualifications are desirable. Supervisory: This is a back-end role to enable entire eco...

Job Opportunity at iEnergizer: Team Leader - Operations. Sales Team Leader and Inbound both have the opening. Whatsapp or call @ 8006200310 HR AMIT LATWAL Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at amit.latwal @ienergizer.com . For queries, reach out to 8006200310 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel f...

This Position reports to: HR Operations Team Lead - ELC HR Services Specialist ELC Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy. One of the reasons for ABBs success is our rigorous and forward-thinking Information Systems function. As you work with a team of world-class professionals to tackle the challenges of complex business issues, you will find many opportunities to build on your experience and expand your horizons. As a core member of the Employee Life Cycle Management (ELCM) team, you will be responsible for delivering HR Service support to the HR community, business managers and employe...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Your responsibilities Independently managing end to end offer letter management. Handle new joiners queries both over the phone and through email. Coordinate several areas of Payroll processing, BGV process, Onboarding, Relocation, Visa and interacting with vendors and the business. Effectively communicate with the vendors, candidates and internal team members while maintaining confidentiality. Candidate Experience Management: Provide best in class candidate experience through all candidate touchpoints. Execute the HR CORE processes through Workday ensuring that Organization Management (OM), Personnel Administration (PA) & Payroll related data accurately according to the global standard proc...

Your r esponsibilities Independently managing end to end offer letter management. Handle new joiners/employee queries both over the phone and through email. Coordinate several areas of Payroll processing, BGV process, Onboarding, Relocation, Visa and interacting with vendors and the business. Effectively communicate with the vendors, candidates and internal team members while maintaining confidentiality. Candidate Experience Management: Provide best in class candidate experience through all candidate touchpoints. Execute the HR CORE processes through Workday/SAP ensuring that Organization Management (OM), Personnel Administration (PA) & Payroll related data accurately according to the global...

Key Responsibilities: Team Management: Supervise and lead a team of customer support executives handling inbound and outbound calls/emails/chats. Allocate workloads, monitor team performance, and ensure adherence to SLAs (Service Level Agreements) and TAT (Turnaround Time). Conduct daily huddles, coaching sessions, and team meetings to share updates and motivate team members. Monitor call quality and ensure adherence to company communication and compliance guidelines. Operations & Performance Management: Track key metrics such as response time, resolution rate, NPS/CSAT scores, and first call resolution. Analyze daily/weekly/monthly reports to identify performance gaps and implement correcti...

POS device sales Manage assigned bank branches to generate leads Convert branch-generated leads and achieve revenue targets Work in the open market as well and meet target numbers Attend service calls and ensure closure within TAT

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Title: Team Leader Customer Service (Inbound Voice Process, B2C) Work Location: Mumbai (onsite role) ,Hyderabad & Kochi Department: Customer Support / Contact Center Reports to: Manager / Operations Head Job Summary: We are seeking an experienced Assistant Manager Customer Service to oversee a team of 10+ inbound customer service executives in a B2C voice process environment. The role involves driving service excellence, ensuring process compliance, handling escalations, and mentoring the team to deliver superior customer experiences. Key Responsibilities: Team Leadership & Management Lead, coach, and manage a team of 10+ customer service associates. Monitor daily performance, ensure adh...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Total 3yrs out of this 1yr TL exp ON PAPER, max CTC 7.8 LPA Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Kolkata. those wo can relocate to Kolkata can also apply Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Conduct call audits, assess agent performance, provide feedback for improvement, and prepare reports. Collaborate with teams for process enhancements, ensure compliance with regulations,and integrate customer feedback to improve service quality.

Total 3yrs out of this 1yr TL exp ON PAPER, max CTC 7.8 LPA Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Kolkata/NCR . those wo can relocate to Kolkata can also apply Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

About The Role Skill required: Retirement Solutions - Policy Servicing Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Tower:UK Life and Pensions- Management CL8 What are we looking for? Skillset:Bachelor s degree in business administration, operations management, or a related field12+ years of experience in Life, Pensions and Investment domain, with a proven track record of successfully managing and leading teamsPrevious experience in managing a team of professionals.Strong leadership skills, with the ability to motivate and inspire team members.Excellent communication skills, both written and verbal, ...

Build and maintain operational dashboards, trackers, and reports using Excel and SQL-based tools Analyze large data sets to identify trends, process gaps, and opportunities for efficiency Collaborate with internal teams (claims, partner success, underwriting) to resolve operational issues Handle enrollment of programs with insurers Handle claim payments with partners Monitor SLAs, TATs, and other key metrics across protection programs Support process documentation and automation initiatives Assist in onboarding new partners, integrating plan workflows, and ensuring data quality Work closely with product and tech teams to troubleshoot system-level issues and suggest enhancements

Skill required: Retirement Solutions - Claims Case Mgmt - Claims Processing Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients i...