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Title Relationship Officer

2 - 6 years

0 Lacs

rohtak haryana

Posted:1 day ago| Platform: Shine logo

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Skills Required

negotiation teamwork marketing networking client retention sales customer service customer communication client satisfaction report preparation communication retention adaptability time management relationship management business development interpersonal skills ms office critical thinking market trends certifications client retention strategies problemsolving resultdriven mindset loan crm software marketing strategies independent work industry regulations motivation organizational skills business opportunities resilience resultsdriven industry trends sales targets

Work Mode

On-site

Job Type

Full Time

Job Description

The Relationship Officer plays a crucial role in establishing and nurturing strong relationships with clients to support the company's sales efforts. As a key liaison between the organization and its clients, you will be responsible for ensuring client satisfaction, retention, and identifying new business opportunities. Your primary focus will be on developing and maintaining client relationships, understanding their needs, and providing appropriate solutions. Key responsibilities include acting as the main point of contact for clients, delivering exceptional customer service, collaborating with sales and marketing teams, monitoring customer accounts, and resolving any client concerns effectively. You will also be expected to meet sales targets, prepare reports on client accounts, attend networking events, and stay updated on industry trends to contribute to the development of marketing strategies and client retention initiatives. To excel in this role, you should hold a Bachelor's degree in Business Administration, Marketing, or a related field, along with previous experience in sales or customer service. A proven track record of meeting sales targets, excellent communication and interpersonal skills, strong negotiation abilities, and proficiency in CRM software and MS Office are essential. Additionally, you should possess outstanding time management, organizational, problem-solving, and critical thinking skills, along with adaptability and resilience in a dynamic work environment. Having knowledge of market trends, industry regulations, and the ability to work both independently and collaboratively within a team are crucial. A highly motivated and results-driven mindset, customer-centric focus, and certifications in sales or customer relationship management (CRM) would be advantageous in this role. Your expertise in client retention strategies, teamwork, marketing, networking, and a commitment to delivering exceptional results will be key in driving success as a Relationship Officer.,

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