997 Customer Communication Jobs

Coordinate with customers & sales team for order updates and follow-ups. Prepare the quotations, sales reports, and related documentation. Maintain records in CRM/ERP systems and track order status. Support the sales team in achieving monthly targets

1. Perform software-related QA translations and technical translations from Japanese to English and vice versa. 2. Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates. 3. Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English. 4. Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed. 5. Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes. 6. Provide language support to other team mem...

Process : Inbound Customer Care. Working Hours : 9 hrs (Including 1 hour break) Working Days : 6 days working rotational shift & 1 rotational off Below is the Job Description of the role - - Customer Communication : Answer to customer calls to understand and address their needs, complaints, or other issues with Insurance products or services. - Efficient Response : Respond efficiently and accurately to callers, explain possible solutions, and ensure customers feel supported and valued. - Active Listening : Engage in active listening with callers, confirm or clarify information, and diffuse irate customers as needed. - Tool Utilization : Utilize software, databases, scripts, and tools appropr...

Inviting applications for the role of Assistant Manager - OTC - Billing In this role, we require Billing Profile who will perform below responsibilities. Responsibilities 1. Billing Operations o Generate and issue invoices to customers on a scheduled basis (monthly, quarterly, annually), ensuring accuracy and compliance with contract terms. o Ensure all billing inputs, including usage data, license counts, and customer discounts, are captured correctly. o Review contracts and order forms to determine billing schedules and key terms. o Coordinate with Sales Ops to validate customer information and billing setup in ERP (e.g., NetSuite). o Set up recurring billing schedules in accordance with s...

As an Automobile Customer Relationship Manager, your role is crucial in enhancing customer experience and fostering strong relationships with customers at the dealership or automotive company. Here's what you will be responsible for: - **Customer Communication:** You will be the primary point of contact for customers, addressing inquiries, providing information about products and services, and resolving issues promptly through phone, email, or in-person interactions. - **Customer Satisfaction:** Your focus will be on ensuring high levels of customer satisfaction by understanding their needs, anticipating requirements, and delivering personalized service to meet their expectations. - **Sales ...

As an Administrative Assistant at our company, you will be responsible for handling various administrative tasks to ensure smooth operations. Your key responsibilities will include: - Handling general administrative tasks such as correspondence, documentation, filing, and record keeping. - Assisting in preparing and maintaining export and trading documents like invoices, packing lists, quotations, and purchase orders. - Coordinating with suppliers, clients, and logistics partners for efficient order execution. - Supporting the export documentation process, including shipping, customs clearance, and certificates. - Managing office supplies, equipment, and vendor coordination. - Maintaining ac...

You will be responsible for monitoring retail transactions, which include deposits, withdrawals, fund transfers, and other related activities. Your primary task will be to identify any discrepancies or potential issues in transactions and take proactive measures to address them promptly. Your role will also involve communicating with customers to provide updates on their transactions and address any concerns or inquiries they may have. It is essential to ensure clear and effective communication to maintain a positive customer experience. Maintaining accurate records of retail transactions and customer interactions is crucial. You will be required to ensure that all documentation complies wit...

As an experienced Automotive Technician, your role will involve performing advanced diagnostics, troubleshooting, and repairs on electrical, electronic, and computer-controlled systems using OEM and aftermarket scan tools. You will diagnose and resolve drivability, performance, and emissions-related issues, interpret diagnostic trouble codes (DTCs), live data, and wiring diagrams. Additionally, you will be responsible for conducting module programming, coding, and recalibrations, including ECM, TCM, and ADAS sensors. In case of hybrid/electric vehicles, you will also conduct diagnostics and repairs on their systems. Your technical expertise will be crucial as you stay updated on emerging aut...

About the Role: We are seeking an enthusiastic intern/fresher who will be responsible for customer interaction through calls. The primary responsibilities include taking feedback from customers and assisting in payment collection follow-ups. This role is ideal for candidates looking to start their career in customer handling, communication, and operations. Key Responsibilities: Make outbound calls to customers for feedback on services/products. Maintain records of customer responses in an organized manner. Follow up with customers regarding pending payments/collections. Escalate issues/concerns to the senior team when required. Support the team in daily operations and reporting. Requirements...

Primary responsibilities will include: Troubleshooting and Issue Resolution: Diagnosing and resolving complex technical issues related to SIS and CRM customizations and integrations Analyzing error logs, system logs, and other relevant data to identify root causes of problems Implementing effective solutions to address reported issues Upgrade Planning and Execution: Collaborating with customers and internal teams within organization to assess the impact of software upgrades on customizations and integrations Developing comprehensive upgrade plans, including testing strategies and risk mitigation measures Executing upgrade processes, ensuring minimal disruption to customer operations post upg...

1. Perform software-related QA translations and technical translations from Japanese to English and vice versa. 2. Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates. 3. Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English. 4. Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed. 5. Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes. 6. Provide language support to other team mem...

Accountable for project scope, cost, and schedule management, and delivering the project within the defined contractual requirements and KONE objectives Proactive management of customer communication throughout the project, understanding of customer needs, objectives and promoting a trustful environment. Manages, leads and encourages the full chain project team to meet customers expectations. Communicates clearly, transparently and promotes active collaboration and caring of each other to reach mutual success for KONE and the customer. Sets clear targets for the project and plans accordingly. Plans and ensures sufficient project resourcing and competences. Ensure continuous risk and upsides ...

As a Sales Professional at Crafts Mill's Bangalore Store, you will have the opportunity to excel in your career within the interior decor and lifestyle industry. Your passion for furniture and design along with your strong sales skills will be instrumental in achieving success in this role. Key Responsibilities: - Plan and execute customer communication via phone, social media, and email - Increase sales momentum month over month and meet sales targets - Assist customers in identifying products from the CraftsMill catalog, providing details on material, delivery times, and other relevant information - Follow up on inbound queries from social media channels to create a sales pipeline - Ensure...

As an Officer - Project Management at Dishman Carbogen Amcis Limited, located in Bavla, Gujarat, IN, your role will involve project management in the field of API and API intermediates. Your key responsibilities will include: - Coordinating projects with Cross-Functional Teams (CFT) - Planning and tracking project progress effectively - Preparing project proposals - Communicating with customers to ensure project alignment and satisfaction The ideal candidate for this role should have the following qualifications: - Proven experience in project management, preferably in the API industry - Strong coordination and planning skills - Excellent communication abilities to engage with both internal ...

As a Customer Relationship Manager at Pentium Constructions, your role is crucial in ensuring post-sales customer satisfaction and smooth documentation processes. You will be the primary contact for buyers, guiding them through the entire customer journey with a focus on trust and satisfaction. Key Responsibilities: - Maintain and update customer information using the CRM system. - Serve as the sole point of contact for all customer communication post-booking. - Provide timely updates on project milestones, possession dates, and handover procedures. - Handle customer grievances professionally and ensure prompt resolutions. - Coordinate internally with sales, accounts, and site teams for effi...

As a Garment Export Merchandiser with 3+ years of experience, your role involves managing the end-to-end process of exporting garments to international markets. Utilizing your strong communication, organizational, and negotiation skills, you will collaborate with internal teams, suppliers, and customers to ensure timely production, quality assurance, and compliance with international trade regulations. Key Responsibilities: - Receive and analyze customer orders, ensuring alignment with production capabilities and timelines. - Coordinate with production, planning, and logistics teams to ensure on-time delivery of export orders. - Serve as the primary point of contact for international clients...

Customer Communication The core responsibilities for the job include the following: Handle customer queries received through calls, emails, chats, and social media. Respond promptly and professionally to ensure customer satisfaction. Order And Complaint Handling Assist customers with order status, returns, replacements, and delivery issues. Raise complaint tickets for damaged, delayed, or missing orders. Follow up with courier or marketplace teams until issue resolution. Marketplace Support Manage customer messages and feedback on Amazon, Flipkart, Meesho, Myntra, etc. Maintain positive ratings by ensuring timely and polite responses. Record Keeping Maintain daily records of customer interac...

As a Travel and Tour Services Manager, you will be responsible for overseeing and managing the daily operations of travel and tour services. This includes booking transportation arrangements such as flights, trains, and car rentals, as well as accommodations. Your main goal will be to ensure that all bookings align with client preferences and policies. Your key responsibilities will include: - Establishing and nurturing relationships with local suppliers, including hotels, transportation companies, tour guides, and activity providers. - Negotiating contracts, securing competitive rates, and ensuring the availability of resources for the smooth operation of travel services. Your role will als...

Role Overview: As a B.Tech fresh graduate at SBN Technologics Pvt. Ltd., your main responsibility will be to attend to customer communications in accordance with customer agreements and internal standards. You will be required to escalate bugs, defects, and errors that cannot be resolved by you and ensure follow-up until closure. It is essential to maintain a Customer Satisfaction index of above 9. Additionally, strict adherence to using V Tiger for recording customer queries, defects, and errors is a key part of your role. Continuous upskilling in new technologies, SBNT Products, functions, and features is expected from you. Key Responsibilities: - Attend to customer communication in line w...

As a Technical Support Specialist, your primary role will be to provide timely and effective technical assistance to customers. You will troubleshoot and resolve technical issues related to the product, install and implement new programs, upgrade OS and hardware, take data backups, and conduct recovery processes. Your problem-solving skills will be crucial as you analyze customer problems, diagnose root causes, and implement solutions promptly. Key Responsibilities: - Technical Support: Provide timely and effective technical support, troubleshoot and resolve technical issues, install and implement new programs, upgrade OS and hardware, take data backups, and conduct recovery processes. - Pro...

As a valuable member of the team, your role will involve the following responsibilities: - Engage in Material Requirement Planning to ensure efficient inventory management. - Cultivate a customer-centric approach within the team by executing order-to-cash tasks and processes. - Handle sales and delivery order management tasks such as creating sales orders, processing changes, and managing blocked orders. - Strengthen customer relationships through proactive communication regarding order management, product availability, prices, and delivery tracking. - Assist in demand planning by collecting and updating forecast information into the IBP tool. - Support credit management, invoicing, and acco...

Technical Support Engineer Who We Are: Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform consists of modular, multi-tenant services. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. Just last year, Cimpress generated over $3B in revenue through customized print products, signage, apparel, packaging and more. As a National Pen brand , Pens.com provides custom marketing sol...

Job Summary The Services Specialist position at GEV Power Conversion & Storage, based at Chennai, presents an exciting opportunity for an aspirant for commercial and fulfillment aspect of the Spares parts operations. The role involves successful completion of commercial offers for spare parts that can be replaced on GEV equipment such as Drives, transformers, rotating machines etc. With the support of the engineering team, they provide technical proposals directly to customers worldwide. Followed by facilitating transactions, material management with supply chain, warehouse, and logistics team. A solid technical foundation in Power Conversion & Storage equipment, as well as the ability to un...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song" all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We ...

Role & responsibilities Make regular outbound calls to customers, dealers, and project contractors regarding outstanding payments . Maintain a proper follow-up tracker and ensure timely reminders before and after the due date. Coordinate with the Sales Team and Accounts Department for payment status updates and ledger clarifications. Share payment details, outstanding statements, invoices, and delivery challans to customers as required. Escalate delayed payment cases to the concerned sales manager or management for further action. Explain payment terms, credit period, debit/credit notes , and resolve basic queries of customers. Record call logs, remarks, commitments, and follow-up dates in E...