Technologist I, Communications Engineer

Job Description

Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Since year 2003, Oceaneering’s India Center has been an integral part of operations for Oceaneering’s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in “Solving the Unsolvable” by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary Communications Engineer, Technologist I, will be responsible for the installation, maintenance and operations of the company’s network. The individual must be qualified at all levels of IP networks providing operational and project support to our business units data, voice, wireless and video networks. This position also involves developing & maintaining procedures to support network operations. Location: Chandigarh, India Essentials Duties And Responsibilities Assist in availability of 24/7/365 staffing schedule of network operations Assist in 24/7 monitoring of the network, servers and systems health using Solarwinds, Netflow, Microsoft SCOM, SCCM, Splunk etc. Work with trouble tickets, support teams to restore network services. Assist network operations center with investigations & documentation where warnings / threshold breach is observed Design and maintain the monitoring tools. Expert in problem resolution. Ability to troubleshoot and configure network devices remotely Documents, tracks and monitors problems to ensure a timely resolution of all assigned tickets. Participate in an on call rotation to provide support to oceaneering global businesses. Ability to work shifts to include holidays and weekends to support the infrastructure. Responsible for providing project support and evaluating new technologies. Identify and correct workflows and processes to improve network reliability and/or resolution times. Promote a positive work environment and promote customer service. Lead and mentor junior technicians on projects and troubleshooting. Manage, control and document changes per the change management supervisor Assist in root cause analysis of Network operation issues Any other tasks as directed by line manager Non-essential Should be open to travel as per business needs Supervisory Responsibilities This position has NO supervisory responsibilities Reporting Relationship Works closely with other IT teams Qualifications REQUIRED Bachelor’s degree, preferably in Electronics, Computer Science, or equivalent education Total work experience of 3-5 years. Must have an expert understanding of the TCP/IP network protocol. Must be an expert in troubleshooting wireless networks from past experiences with Cisco or Aruba. Must be an expert in routing and switching technologies. Knowledge of Cisco Wireless Controllers and access points. Knowledge of DMVPN, IPSEC, SSL VPNs. Knowledge of the F5 load balance. Must be an expert with the Cisco ASA firewall technologies. Must be an expert with EIGRP and BGP routing protocols. Experience of QOS policies across the Enterprise for Data, Voice and Video. DESIRED CCNA, CCNP certifications preferred Good communication skills Fluent in English with excellent communication skills Able to work independently Knowledge, Skills, Abilities, And Other Characteristics Log file analysis, event correlation, and troubleshooting Good written and verbal communication skills Teamwork & Interpersonal skills Analytical, problem solving & decision making skills Organizing & planning skills Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed Additional Information This position is considered OFFICE WORK which is characterized as follows. Almost exclusively indoors during the day and occasionally at night Occasional exposure to airborne dust in the work place Work surface is stable (flat) Closing Statement In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so, and the possibilities are endless. Equal Opportunity/Inclusion Oceaneering provides equal employment opportunities to all applicants Show more Show less