1118 Solarwinds Jobs

The Platform Engineer is responsible for designing, implementing and maintaining scalable, secure and highly available Linux-based systems and DevOps pipelines. This role requires close collaboration with cross-functional teams to align infrastructure capabilities with business goals. What you’ll do: Engineer and manage scalable Linux-based infrastructure within a DevOps framework including core services such as web servers (Nginx/Apache), FTP, DNS, SSH etc. Automate infrastructure provisioning and configuration using tools like Ansible, Terraform or Puppet. Build and maintain CI/CD pipelines using tools such as Jenkins, GitLab CI, or GitHub Actions. Monitor system performance and analyze performance metric availability using tools like Nagios, Solarwinds, Prometheus, Grafana etc Actively participate in incident management processes, quickly identifying and resolving issues. Conduct root cause analysis to prevent future incidents Collaborate with development teams to ensure seamless integration and deployment of applications Apply security best practices to harden systems and manage vulnerabilities. Create and maintain documentation for systems, processes and procedures to ensure knowledge sharing across teams Participate in on-call rotations Stay updated on industry trends and emerging technologies What you’ll bring: 6+ years of experience leveraging automation to manage Linux systems and infrastructure, specifically RedHat In-depth knowledge of cloud platforms such as AWS and Azure Proficiency with infrastructure as code (IaC) tools such as Terraform and CloudFormation Strong technical experience implementing, managing and supporting Linux systems infrastructure Proficiency in one or more programming languages (Python, Powershell, etc) Ability to deliver software which meets consistent standards of quality, security and operability. Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Senior Principal Consultant - Datacentres Operations Lead We are seeking a highly skilled and experienced Datacentres Operations Lead to lead the design, development, and implementation of automation solutions across our organization. This role requires deep technical expertise , strategic thinking, and the ability to collaborate with cross-functional teams to drive efficiency and innovation. Responsibilities Deep knowledge of Windows Server, Linux/Unix, and VMware/Hyper-V environments. Expertise in VMware vSphere Suite: Including vCenter Server, ESXi hosts, and vSAN for managing virtualized compute and storage environments. VMware NSX: Experience with network virtualization, micro-segmentation, and software-defined networking (SDN) using NSX. VMware vRealize Suite: Familiarity with vRealize Operations ( vROps ), vRealize Automation ( vRA ), and Log Insight for performance monitoring, automation, and log analytics. Capacity Planning & Resource Optimization: Skilled in analyzing workloads, right-sizing VMs, and optimizing resource allocation across clusters. Disaster Recovery & High Availability: Experience with VMware Site Recovery Manager (SRM) and configuring HA/DRS clusters for business continuity. Patch Management & Lifecycle: Proficient in using VMware Lifecycle Manager ( vLCM ) for patching, upgrades, and compliance. Automation & Scripting: Ability to automate tasks using PowerCLI , vRO workflows, or integration with tools like Ansible and Terraform. Strong understanding of network architecture, including LAN/WAN, firewalls, VPNs, load balancers, and SD-WAN. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, Wireshark). Experience with infrastructure automation tools such as Ansible, Terraform, or Puppet. Proficiency in monitoring and observability tools like Prometheus, Grafana, Kentik , Splunk, or New Relic. Expertise in SAN/NAS storage systems, backup and disaster recovery solutions (e.g., Veeam, Commvault). Hands-on experience with IT Service Management (ITSM) platforms like ServiceNow, BMC Remedy, or Jira Service Management. Proficiency in scripting languages such as PowerShell, Bash, or Python for automation and troubleshooting. Use of cloud governance frameworks for cost control, policy enforcement, and resource tagging. Qualifications we seek in you! Minimum Qualifications Bachelor’s or master’s degree in computer science , Engineering, or related field Excellent problem-solving and communication skills Preferred Qualifications/ Skills [ Strong communicator – English in spoken and written form Excellent hand ons and knowledge on Patch management, VMware, Hand scripting Monitor and improve the performance and reliability of data centre infrastructure Good exposure on capacity planning and overall hardware management skills Experience in ITSM Excellent knowledge on observability standards Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Principal Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 31, 2025, 4:16:08 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Ready to build the future with AI? At Genpact, we don’t just keep up with technology— we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation -driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Lead Consultant – Network Engineer Resource will be part of a global team that is responsible for the full life cycle of our networking technologies. This includes but is not limited to routers, switches, firewalls and wireless devices, support configuration, upgrade and maintenance. Responsibilities Responsibilities may require working evenings and weekends, sometimes with little advanced notice. Work as part of a team and provide 24x7 support Setup and maintain documentation and standards Administration and support for global network infrastructure. This includes but is not limited to routers, switches, firewalls and wireless devices. Collaborate with network engineers on architectural network design improvements that meet strategic business needs in accordance with Dentsply Sirona global policies and standards. Create and maintain network and project documentation. Work with other Global Technical teams to complete projects and resolve issues. Responsible for managing network related outages and troubleshooting end-to-end network problems. Respond to Service Desk Requests for both resolutions and escalation of issues Experience as a network engineer including firewalls, switches, routers and wireless solutions. Experience with the following Technologies Cisco Catalyst and Nexus switches Routing protocols including BGP, HSRP, STP, OSPF Understanding and practical experience with technologies like MPLS and DMVPN Trouble shooting network related issues to resolution Experience with monitoring tool (SolarWinds Orion a plus) Experience with SD-WAN and Identity Services Engine are desirable. Must have hands-on experience with Cisco specific Local and Wide Area Networking, Wifi deployments, and Firewall management. Strong troubleshooting skills to triage issues related to the Network and connected systems. Ability to gather information and understand business needs while establishing and maintaining a high level of customer trust and confidence. Proven ability to work business requirements into solutions that map to technology capabilities and integration with existing infrastructure Good understanding of ITIL/ITSM principles in managing operational service delivery Demonstrate ability and experience in working with vendors and service providers. Excellent communication (written, verbal and presentation) skills, and advanced problem-solving orientation and decision-making skills Proven ability to develop, present and justify positions to all levels within the company. Excellent knowledge management, process management, and documentation skills including architecture diagrams Excellent time management skills, with the ability to manage multiple priorities and production incidents simultaneously Work within a team environment, manage systems, lead upgrades, coordinate installs and work from a ticketing queue Self-motivated, quick learner Qualifications we seek in you! Minimum Qualifications Bachelor's Degree required Preferred Qualifications/ Skills Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 31, 2025, 4:03:36 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Job Description: We are seeking a skilled Network Engineer with strong expertise in Cisco networking to design, configure, and maintain our enterprise network infrastructure. The role focuses on switching, routing, and network performance optimization, with some exposure to firewall security. Key Responsibilities: Configure, maintain, and troubleshoot Cisco switches, routers, and wireless controllers. Design and manage LAN, WAN, and VLAN architectures. Monitor and optimize network performance using tools like SolarWinds, PRTG, or similar. Implement and manage network redundancy, QoS, and failover solutions. Perform regular network health checks and capacity planning. Support VPN setup and remote connectivity solutions. Assist with basic firewall configuration and troubleshooting (Fortinet, Cisco ASA, Palo Alto, etc.). Maintain up-to-date network documentation and topology diagrams. Requirements: Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience). 3–5+ years of hands-on enterprise networking experience. Strong knowledge of Cisco IOS/NX-OS and network protocols (OSPF, EIGRP, BGP, STP, HSRP, VRRP, VLAN, QoS). Experience with Layer 2 and Layer 3 troubleshooting. Familiarity with firewall platforms (Fortinet, Cisco ASA, Palo Alto) is a plus. Strong problem-solving and communication skills. Certifications preferred: CCNA, CCNP (Enterprise, Routing & Switching). Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

5 - 7 Years 1 Opening Trivandrum Role description Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Role - Cloud Engineer Primary Responsibilities • Engineer and support a portfolio of tools including: o HashiCorp Vault (HCP Dedicated), Terraform (HCP), Cloud Platform o GitHub Enterprise Cloud (Actions, Advanced Security, Copilot) o Ansible Automation Platform, Env0, Docker Desktop o Elastic Cloud, Cloudflare, Datadog, PagerDuty, SendGrid, Teleport • Manage infrastructure using Terraform, Ansible, and scripting languages such as Python and PowerShell • Enable security controls including dynamic secrets management, secrets scanning workflows, and cloud access quotas • Design and implement automation for self-service adoption, access provisioning, and compliance monitoring • Respond to user support requests via ServiceNow and continuously improve platform support documentation and onboarding workflows • Participate in Agile sprints, sprint planning, and cross-team technical initiatives • Contribute to evaluation and onboarding of new tools (e.g., remote developer access, artifact storage) Key Projects You May Lead or Support • GitHub secrets scanning and remediation with integration to HashiCorp Vault • Lifecycle management of developer access across tools like GitHub and Teleport • Upgrades to container orchestration environments and automation platforms (EKS, AKS) Technical Skills and Experience • Proficiency with Terraform (IaC) and Ansible • Strong scripting experience in Python, PowerShell, or Bash • Experience operating in cloud environments (AWS, Azure, or GCP) • Familiarity with secure development practices and DevSecOps tooling • Exposure to or experience with: o CI/CD automation (GitHub Actions) o Monitoring and incident management platforms (Datadog, PagerDuty) o Identity providers (AzureAD, Okta) o Containers and orchestration (Docker, Kubernetes) o Secrets management and vaulting platforms Soft Skills and Attributes • Strong cross-functional communication skills with technical and non-technical stakeholders • Ability to work independently while knowing when to escalate or align with other engineers or teams. • Comfort managing complexity and ambiguity in a fast-paced environment • Ability to balance short-term support needs with longer-term infrastructure automation and optimization. • Proactive, service-oriented mindset focused on enabling secure and scalable development • Detail-oriented, structured approach to problem-solving with an emphasis on reliability and repeatability. Skills Terraform,Ansible,Python,PowershellorBash,AWS,AzureorGCP,CI/CDautomation About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Company Description Infinicore Technologies is a leading provider of comprehensive IT solutions, known for delivering innovative services that drive business growth and technological advancement. Our team of experts combines technical expertise with business acumen to deliver solutions that are not only cutting-edge but also aligned with strategic goals. We pride ourselves on our ability to tailor our services to meet the unique needs of each client, ensuring optimal outcomes and customer satisfaction. Role Description This is a full-time, on-site role for a Service Delivery Manager in IT, located in Delhi, India. The Service Delivery Manager will be responsible for overseeing the delivery of IT services to clients, ensuring customer satisfaction, and managing service delivery processes. Daily tasks include coordinating with technical teams, monitoring service performance, and implementing IT service management best practices to meet client needs and business objectives. 14+ years of progressive experience in IT Infrastructure Project Management , specializing in networks, wireless, collaboration solutions , and data center setups Strong background in managing greenfield and brownfield projects across India, UK, Switzerland, and Italy Designed and deployed scalable and resilient network architectures to support global operations Successfully led production environment setups using Cisco Nexus core switching for fiber infrastructure and latency reduction Implemented enterprise-wide wireless (Wi-Fi 6 ready) and VoIP communication solutions across multiple regions Architected robust video conferencing systems using multi-vendor platforms including Cisco, Logitech, Lifesize, and Yealink Defined and executed network redundancy and disaster recovery strategies for critical systems Mentored cross-functional teams on network design best practices , improving efficiency and knowledge sharing Expert in IT Service Management (ITSM) and SLA management with a strong focus on service delivery and customer satisfaction Adept at managing vendors and stakeholders , ensuring timely and cost-effective delivery of IT projects Proven track record in budgeting, cost control, and risk management across large-scale infrastructure rollouts Developed comprehensive network documentation and architecture blueprints for business continuity Familiar with tools and technologies such as Cisco, Meraki, Ruckus, Avaya, Genesys, SolarWinds, and Zabbix Hands-on experience in collaboration technology rollouts , including the introduction of interactive conference panels Strong communication and interpersonal skills; effective in multi-cultural and cross-functional environments Certifications in relevant domains and MBA in Information Technology from Sikkim Manipal University.

Key Responsibilities · Manage and maintain Microsoft SQL Server databases (2016 and later) across development, UAT, and production environments. · Monitor and improve database performance using Query Store, Extended Events, and Dynamic Management Views (DMVs). · Design and maintain indexes, partitioning strategies, and statistics to ensure optimal performance. · Develop and maintain T-SQL scripts, views, stored procedures, and triggers. · Implement robust backup and recovery solutions using native SQL Server tools and third-party backup tools (if applicable). · Ensure business continuity through high-availability configurations such as Always On Availability Groups, Log Shipping, or Failover Clustering. · Perform database capacity planning and forecast growth requirements. · Ensure SQL Server security by managing logins, roles, permissions, and encryption features like TDE. · Collaborate with application developers for schema design, indexing strategies, and performance optimization. · Handle deployments, patching, and version upgrades in a controlled and documented manner. · Maintain clear documentation of database processes, configurations, and security policies. Required Skills & Qualifications · Bachelor’s degree in Computer Science, Engineering, or related field. · 3–5 years of solid experience with Microsoft SQL Server (2016 or later). · Strong command of T-SQL including query optimization, joins, CTEs, window functions, and error handling. · Proficient in interpreting execution plans, optimizing long-running queries, and using indexing effectively. · Understanding of SQL Server internals such as page allocation, buffer pool, and lock escalation. · Hands-on experience with backup/restore strategies and consistency checks (DBCC CHECKDB). · Experience with SQL Server Agent Jobs, alerts, and automation scripts (PowerShell or T-SQL). · Ability to configure and manage SQL Server high-availability features. · Exposure to tools like Redgate SQL Monitor, SolarWinds DPA, or similar is a plus. Nice to Have · Exposure to Azure SQL Database or cloud-hosted SQL Server infrastructure. · Basic understanding of ETL workflows using SSIS. · Microsoft Certification: MCSA / Azure Database Administrator Associate or equivalent. · Experience with database deployments in CI/CD pipelines. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Provident Fund Education: Bachelor's (Required) Experience: Microsoft SQL Server: 3 years (Required) Location: Gurugram, Haryana (Required) Work Location: In person

Job Summary We are seeking a skilled and detail-oriented OpsRamp Event Management Engineer to configure manage and optimize HP OpsRamp for centralized event and incident management. The ideal candidate will have hands-on experience with ITOM tools strong knowledge of event correlation and a passion for improving operational efficiency through automation and observability. Responsibilities Configure and maintain OpsRamp for event ingestion correlation and incident management. Integrate OpsRamp with various monitoring tools e.g. SolarWinds Nagios Zabbix etc and ITSM platforms e.g. ServiceNow Develop and fine tune event policies suppression rules and escalation workflows. Implement AI based noise reduction and root cause analysis features. Create dashboards and reports for real time visibility into infrastructure health. Collaborate with cross functional teams to ensure seamless event flow and incident resolution. Maintain documentation for configurations SOPs and best practices. Participate in on-call rotations and provide L2 L3 support for event management issues. 3 years of experience in IT Operations or Infrastructure Monitoring. Hands on experience with OpsRamp configuration and administration. Strong understanding of event correlation alert suppression and incident workflows. Familiarity with SNMP Syslog APIs and cloud monitoring integrations. Experience with scripting Python PowerShell or Shell for automation. Knowledge of ITIL processes especially Incident and Event Management. Excellent problem-solving and communication skills.

About the Role We are looking for a highly competent and detail-oriented Database Administrator with 3–5 years of experience in SQL Server environments. The ideal candidate should have hands-on experience with performance tuning, backup strategies, query optimisation, and maintaining high availability. You will play a critical role in ensuring database stability, scalability, and security across business applications. Key Responsibilities Manage and maintain Microsoft SQL Server databases (2016 and later) across development, UAT, and production environments. · Monitor and improve database performance using Query Store, Extended Events, and Dynamic Management Views (DMVs). · Design and maintain indexes, partitioning strategies, and statistics to ensure optimal performance. · Develop and maintain T-SQL scripts, views, stored procedures, and triggers. · Implement robust backup and recovery solutions using native SQL Server tools and third-party backup tools (if applicable). · Ensure business continuity through high-availability configurations such as Always On Availability Groups, Log Shipping, or Failover Clustering. · Perform database capacity planning and forecast growth requirements. · Ensure SQL Server security by managing logins, roles, permissions, and encryption features like TDE. · Collaborate with application developers for schema design, indexing strategies, and performance optimization. · Handle deployments, patching, and version upgrades in a controlled and documented manner. · Maintain clear documentation of database processes, configurations, and security policies. Required Skills & Qualifications · Bachelor’s degree in Computer Science, Engineering, or related field. · 3–5 years of solid experience with Microsoft SQL Server (2016 or later). · Strong command of T-SQL including query optimisation, joins, CTEs, window functions, and error handling. · Proficient in interpreting execution plans, optimising long-running queries, and using indexing effectively. · Understanding of SQL Server internals such as page allocation, buffer pool, and lock escalation. · Hands-on experience with backup/restore strategies and consistency checks (DBCC CHECKDB). · Experience with SQL Server Agent Jobs, alerts, and automation scripts (PowerShell or T-SQL). · Ability to configure and manage SQL Server high-availability features. · Exposure to tools like Redgate SQL Monitor, SolarWinds DPA, or similar is a plus. Nice to Have · Exposure to Azure SQL Database or cloud-hosted SQL Server infrastructure. · Basic understanding of ETL workflows using SSIS. · Microsoft Certification: MCSA / Azure Database Administrator Associate or equivalent. · Experience with database deployments in CI/CD pipelines. Key Traits · Analytical and structured problem-solver. · High attention to detail and data consistency. · Proactive mindset with ownership of deliverables. · Strong verbal and written communication skills.

Key Responsibilities · Manage and maintain Microsoft SQL Server databases (2016 and later) across development, UAT, and production environments. · Monitor and improve database performance using Query Store, Extended Events, and Dynamic Management Views (DMVs). · Design and maintain indexes, partitioning strategies, and statistics to ensure optimal performance. · Develop and maintain T-SQL scripts, views, stored procedures, and triggers. · Implement robust backup and recovery solutions using native SQL Server tools and third-party backup tools (if applicable). · Ensure business continuity through high-availability configurations such as Always On Availability Groups, Log Shipping, or Failover Clustering. · Perform database capacity planning and forecast growth requirements. · Ensure SQL Server security by managing logins, roles, permissions, and encryption features like TDE. · Collaborate with application developers for schema design, indexing strategies, and performance optimization. · Handle deployments, patching, and version upgrades in a controlled and documented manner. · Maintain clear documentation of database processes, configurations, and security policies. Required Skills & Qualifications · Bachelor’s degree in Computer Science, Engineering, or related field. · 3–5 years of solid experience with Microsoft SQL Server (2016 or later). · Strong command of T-SQL including query optimization, joins, CTEs, window functions, and error handling. · Proficient in interpreting execution plans, optimizing long-running queries, and using indexing effectively. · Understanding of SQL Server internals such as page allocation, buffer pool, and lock escalation. · Hands-on experience with backup/restore strategies and consistency checks (DBCC CHECKDB). · Experience with SQL Server Agent Jobs, alerts, and automation scripts (PowerShell or T-SQL). · Ability to configure and manage SQL Server high-availability features. · Exposure to tools like Redgate SQL Monitor, SolarWinds DPA, or similar is a plus. Nice to Have · Exposure to Azure SQL Database or cloud-hosted SQL Server infrastructure. · Basic understanding of ETL workflows using SSIS. · Microsoft Certification: MCSA / Azure Database Administrator Associate or equivalent. · Experience with database deployments in CI/CD pipelines. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Provident Fund Education: Bachelor's (Required) Experience: Microsoft SQL Server: 3 years (Required) Location: Gurugram, Haryana (Required) Work Location: In person

Exp : 15yrs to 20yrs Seasoned Network & Security Architect/SME typically focuses on designing, implementing, and maintaining secure network infrastructure, including firewalls, Routers, Switches ,LB ,Wireless etc. Primarily into Network security and should have secondary knowledge in Routing ,Switching &Wireless at LAN/WAN/DC/DR /Cloud etc. Responsibilities include identifying assessing risks, developing security policies, and responding to Network security incidents. Key Responsibilities Not limited to: Develop and implement robust security architectures for various IT projects, including networks, firewalls, routers, and other network devices. Work closely with Operational teams & make sure L3/L4 escalation support is provided for Bank users by following Incident/Change/Problem management policies on daily basis. Lead efforts in responding to security breaches or attacks, including incident investigation, containment, and recovery. Provide guidance and training to Network/security Junior team members on security protocols and best practices. Create and enforce security policies and guidelines, ensuring compliance with industry standards and regulations Remain informed about the latest security threats, vulnerabilities, and technologies. Work closely with SOC, Governance & IAD team to be compliance with various auditing/Industry standards like PCI&DSS/RBI CSITE/ISO27001/ITIL Be Network spoc during DC-DR migration of critical & Non critical applications periodically. Conduct Review meetings with OEM & Vendor partners to maintain seamless service as per SLA. Additional Skills and Knowledge: Deep understanding of network protocols, including TCP/IP, EIGRP/OSPF,BGP,VOIP. Familiarity with various security technologies, including firewalls, intrusion detection systems, intrusion prevention systems, VPNs, and endpoint security solutions. Ability to assess and manage security risks, including identifying potential threats, developing mitigation strategies, and implementing security controls. Strong communication and leadership skills to effectively communicate security risks and vulnerabilities to stakeholders and to lead security teams. Ability to troubleshoot security issues and to develop solutions to address security vulnerabilities. Network & Security Knowledge on Public Cloud like AWS/Azure/OCI. Bank experience would add more value. Below are the technologies Bank is Managed with • Firewall – Palo Alto, Check Point, Cisco Firepower, FortiGate • Routing – OSPF, EIGRP, BGP(Cisco & Fortinet(SDWAN)) • Switching – Cisco ,Nexus switches ,Aruba Switches and all switching protocols • Load Balancing – F5 • NAC – Forescout Counter Act • AAA – Cisco ISE, Radius, TACAC’s • VPN – Site to Site, Dynamic over Routing protocols, Remote Access, GRE • Wireless – Enterprise Cisco, Aruba, Ruckus and Controllers • QoS, Packet Shapers, WAN Optimization • Packet Analysis tools – Wireshark, Riverbed • Monitoring – SolarWinds, NetFlow tech • WAN –SDWAN/MPLS/P2P

JOB TITLE: Client Engagement Manager – Mumbai JOB PURPOSE: To drive new client acquisition and enterprise account growth for Nexuses’ digital IT solutions portfolio. The role requires a strategic sales hunter with strong communication, executive presence, and networking capability, focused on sectors such as Manufacturing (incl. Pharma), BFSI, Healthcare, Airports, and Utilities. QUALIFICATION: BE, Diploma in Marketing/Sales, MBA (preferred not mandatory) CERTIFICATIONS: ITIL or solution-specific certifications (Hexagon, Ivanti, SolarWinds, AuraQuantic) are a plus. EXPERIENCE: 7 to 10 years’ experience in the IT industry, with a minimum of 4 years in enterprise IT/software solution sales. Must have handled ₹5 Cr+ in new business annually (not renewals). REPORTING TO: Mumbai RESPONSIBILITIES (INCLUDES ALL TASKS): Identify and acquire new enterprise clients across Manufacturing, BFSI, Pharma, and other targeted sectors Sell Nexuses’ software-led IT solutions: Enterprise Asset Management (Hexagon) ITSM/ITAM (Ivanti) IT Observability (SolarWinds) Business Process Automation (AuraQuantic) Contact Center & AI-based Solutions Develop strategic account plans, customer profiles, go-to-market (GTM) strategies, and pricing models Prepare commercial proposals with India leadership/finance, lead negotiations, and close deals Build trusted CXO-level relationships; own L1 conversations independently Meet and exceed quarterly, half-yearly, and annual sales targets with strong revenue and margin focus Track sales performance against forecasts and manage pipeline effectively Continuously scan competition and market shifts; adjust strategy accordingly Generate leads independently and through agency support; leverage LinkedIn, referrals, and cold calling Create brand visibility and client connects through networking events, forums, and market engagements Manage key accounts for upselling, cross-selling, and client retention Proactively identify risks in client relationships and develop mitigation strategies Collaborate with internal teams and OEM partners to maximize deal velocity and solution alignment Maintain deep market knowledge and industry trends to inform GTM strategy TECHNICAL SKILLS / COMPETENCIES: MANDATORY: Strong hunter mindset with proven expertise in new client acquisition, followed by deep relationship management and account growth Solution Selling & Account Mapping Business Domain Knowledge (BFSI, Manufacturing, Pharma, etc.) Outcome/Goal Orientation Strong Commercial Acumen Market Intelligence & Competitive Awareness Communication & Active Listening Customer-Centric Approach Strategic Thinking & Execution Collaboration & Team Orientation OPTIONAL: Experience in Consultative/Value-Based Selling Knowledge of ITSM, Infra, BPM, EAM, AI, AIOps Solutions Familiarity with BANT, SPIN, or similar frameworks Sales Pipeline and CRM Process Discipline SOFT SKILLS MANDATORY: Strong executive presence and communication skills – the candidate must represent Nexuses confidently in front of CXOs and external stakeholders Clarity in thought, structured articulation, and ability to hold meaningful, engaging conversations Self-driven, resilient, and goal-oriented with strong ownership mindset Active networker – participates in relevant industry forums, builds relationships beyond sales cycles, and maintains broad business connects Outgoing, high-energy individual who enjoys building rapport and long-term partnerships Empathetic listener, agile thinker, and effective team collaborator

Our technology services client is seeking multiple System Administrator to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: System Administrator Experience: 1.5 - 3 Years Location: Chennai, Kolkata Notice Period: Immediate- 15 Days Mandatory Skills: VMware , Onpremise, Windows, VMare Configuration Job Description: Maintenance, Administration, Configuration, Monitoring and Troubleshooting of Windows 2012 / 2016 / 2019 / 2025 Servers. VMware vSphere Infrastructure - Installation, configuration, troubleshooting of VMware ESXi servers, Virtual appliance, vCenter, ESXI host upgrade and patching. Creating and managing VMware cluster, Enabling HA, and DRS features in a cluster. Configuration of Virtual switches, port groups and network connections Creating and managing standard templates and keeping them update. Deploying VMs from template and allocates resources as per client requirements. Security hardening of VMs and Esxi servers for security compliance. Performing snapshots, cloning, migrations of VMs Vulnerability Management - Assist in providing support and resolution for the Critical/High open vulnerabilities on Windows/ VMware Servers. Providing support to mitigate external Vulnerabilities reported by KPMG team. Coordinate with Server Owners to fix Application related vulnerabilities with the defined SLA. Providing support to raise a risk on insight360 portal for servers which have surpassed the SLA. Data Centre Operations - Installation, Configuration, Monitoring and Troubleshooting of physical servers like DELL PowerEdge, HP ProLiant, Cisco UCS servers. Coordination with OEM/Partners Technical Support Team to resolve problems. Support for Windows Defender, SOC SIEM, BigFix, Qualys, CIS CAT, SolarWinds team for installation, configuration, upgradation and troubleshooting of applications. Coordination with Backup team, Database and Network team to resolve problems. Incident and RITM Management - Work on Incidents, RITM raised for Server OS issue, backup failure, access management, performance alerts etc. Change Management – Work on Change Requests for Commission of new servers, Decommission, Operating system upgradation, IP change Activity, virtual machine CPU/Memory/Disk upgradation and others. Installation of monthly windows security updates for the on-prem windows servers. If you are interested, share the updated resume to akhila.d@s3staff.com

About The Role Were looking for a skilled and motivated Database Administrator (DBA) to join our team and support both on-premises SQL Server databases and cloud-based environments in AWS (RDS, Redshift). Youll be responsible for ensuring database performance, stability, and scalability. This role is ideal for someone who thrives in both traditional database environments and cloud-native architectures, enjoys problem-solving, and takes ownership of incident response and continuous improvement. Responsibilities Administer, configure, and maintain Microsoft SQL Server (on-premises) and AWS RDS/Redshift environments. Perform regular maintenance tasks such as backups, restores, patching, and capacity planning. Manage database security, user access, and roles across environments. Provision, configure, and manage AWS RDS (SQL Server, PostgreSQL) and Redshift instances. Implement backup strategies, monitoring, and disaster recovery solutions in the cloud. Automate routine database tasks and processes using AWS tools and scripting. Deploy and monitor AWS Glue and AWS Lambda. Troubleshoot ETL job failures, ensure data quality, and support the timely delivery of data. Use tools like AWS CloudWatch, SolarWinds, and Redgate SQL Monitor for real-time performance tracking and alerting. Identify and resolve performance bottlenecks in SQL queries, indexes, and server configurations. Act as a point of contact for database-related incidents and outages. Perform root cause analysis, document findings, and work with engineering teams to implement long-term fixes. Maintain comprehensive and up-to-date documentation on database systems, configurations, and procedures. Collaborate with development and DevOps teams to support database and data platform needs. Contribute to automation and infrastructure improvements in cloud and hybrid environments. Maintain detailed documentation and knowledge base articles for internal teams. Qualifications Experience as a database administrator, with a strong foundation in SQL Server administration, backup/restore strategies, and high availability solutions (e.g., Always On, clustering). Hands-on experience managing AWS RDS (SQL Server/PostgreSQL) and Amazon Redshift, including provisioning, scaling, backups, snapshots, and security configurations. Proficiency with monitoring tools like AWS CloudWatch, SolarWinds, and Redgate SQL Monitor, with the ability to configure alerts, identify trends, and proactively address performance bottlenecks. Expertise in performance tuning for : SQL Server : Execution plan analysis, indexing strategies, TempDB optimization, query tuning. RDS : Parameter group tuning, performance insights, instance sizing. Redshift : WLM configuration, vacuum/analyze, distribution/sort keys, and query optimization. Strong understanding of database security best practices, user access controls, encryption, and auditing. Experience managing incident response, including root cause analysis, mitigation planning, and follow-up documentation. Ability to create and maintain detailed runbooks, SOPs, and knowledge base articles for repeatable processes and troubleshooting procedures. Comfortable working in hybrid environments, with coordination across on-premises and cloud-based systems. Familiarity with automation and scripting using PowerShell, Python, or Bash to streamline database tasks and monitoring. Hands-on experience with CI/CD pipelines to support database changes and deployments using tools like AWS CodePipeline or GitLab CI. Experience integrating database deployments into DevOps pipelines, including version-controlled DDL/DML scripts, pre-deployment checks, and rollback strategies. Ability to perform manual deployments when required (e.g., via SSMS, pgAdmin, or SQL scripts) while adhering to change management processes. Ability to work independently, manage priorities, and take ownership of tasks in a distributed team environment. Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders. A proactive and detail-oriented mindset, with a focus on continuous improvement and system reliability. (ref:hirist.tech)

The ideal candidate should possess a minimum of 2 years of experience in the field. You should be able to join immediately or within a maximum of 30 days. Your responsibilities will include: - Having hands-on experience with network, security, infrastructure, and cloud monitoring and observability tools such as NMS, ManageEngine, SIEM, SolarWinds, motadata, etc. - Understanding network monitoring protocols like SNMP, Syslog, NetFlow, etc. - Knowledge of various Microsoft authentication and monitoring protocol methods including WMI, WinRM, LDAP, Kerberos, NTML, Basic, etc. - Understanding of Windows and Linux operating systems, infrastructure monitoring such as SCCM, and web server performance monitoring. - Familiarity with network security products like Firewall, Proxy, Load balancers, WAF. - Understanding of SAN, NAS, and RAID technologies. - Knowledge of SQL, MySQL deployment, and monitoring performance statistics. - Understanding of infrastructure, application availability SLA, and experience in troubleshooting performance challenges and suggesting best practices. - Developing platform-specific alerts and reports based on customer requirements. If you meet the above criteria and are looking for a challenging opportunity, we would like to hear from you.,

Job Summary: We are looking for a reliable Network Administrator to manage the daily operations and maintenance of our existing network infrastructure. The ideal candidate will be responsible for ensuring network stability, availability, and performance, while providing support to end-users. This role is focused on operational excellence and the preservation of a healthy network environment. Responsibilities: Manage and maintain core network services, including DNS, DHCP, and NTP. Monitor network performance and availability using tools like SolarWinds, Nagios, or PRTG. Respond to and resolve user-reported network connectivity and performance issues through a ticketing system. Perform regular maintenance tasks, including patching, firmware updates, and configuration backups. Manage user access and network security on a day-to-day basis. Troubleshoot network problems and provide support for both Windows and Linux environments. Maintain accurate documentation of the network configuration and operational procedures. Utilize remote access tools like RDP and SSH for system administration and support. Required Skills and Qualifications: Experience: 6+ years in a Network Administrator or similar IT support role. Core Services: Strong proficiency in managing DNS and DHCP. Operating Systems: Experience with both Windows Server and Linux (Ubuntu/CentOS). Monitoring: Hands-on experience with SolarWinds, Nagios, or a similar network monitoring platform. Troubleshooting: Proven ability to diagnose and resolve user connectivity issues. Protocols: Solid understanding of TCP/IP, SNMP, and Syslog. Tools: Familiarity with ticketing systems like ServiceNow or Jira. Soft Skills: Excellent communication skills, a customer-service orientation, and meticulous attention to detail.

Job Summary We are seeking a skilled and detail-oriented OpsRamp Event Management Engineer to configure manage and optimize HP OpsRamp for centralized event and incident management. The ideal candidate will have hands-on experience with ITOM tools strong knowledge of event correlation and a passion for improving operational efficiency through automation and observability. Responsibilities Configure and maintain OpsRamp for event ingestion correlation and incident management. Integrate OpsRamp with various monitoring tools e.g. SolarWinds Nagios Zabbix etc and ITSM platforms e.g. ServiceNow Develop and fine tune event policies suppression rules and escalation workflows. Implement AI based noise reduction and root cause analysis features. Create dashboards and reports for real time visibility into infrastructure health. Collaborate with cross functional teams to ensure seamless event flow and incident resolution. Maintain documentation for configurations SOPs and best practices. Participate in on-call rotations and provide L2 L3 support for event management issues. 3 years of experience in IT Operations or Infrastructure Monitoring. Hands on experience with OpsRamp configuration and administration. Strong understanding of event correlation alert suppression and incident workflows. Familiarity with SNMP Syslog APIs and cloud monitoring integrations. Experience with scripting Python PowerShell or Shell for automation. Knowledge of ITIL processes especially Incident and Event Management. Excellent problem-solving and communication skills.

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Summary We are looking for a skilled and proactive Network Security Engineer (L2) to join our IT infrastructure team. The ideal candidate should have hands-on expertise in Palo Alto Firewalls, and be a Cisco Routing and Switching expert, The role involves network configuration, troubleshooting, and supporting a secure and efficient network infrastructure. Key Responsibilities Administer and troubleshoot Palo Alto firewalls, including security policies, NAT, VPNs, and threat prevention. Implement and support enterprise network infrastructure with a strong focus on Cisco Routing and Switching (IOS, NX-OS) Perform L2-level incident management and change implementations. Monitor network performance, availability, and security using tools like SolarWinds, SNMP etc Collaborate with L1 and L2 teams for escalations, root cause analysis, and project execution. Document network topologies, configurations, and standard operating procedures. Participate in 24x7 on-call rotation and planned maintenance activities as required Required Skills And Experience 4–8 years of relevant experience in network and security domain Hands-on experience with Palo Alto Firewalls (PAN-OS) – including rule configuration, logs analysis, and troubleshooting. Strong expertise in Cisco Routing and Switching (BGP, OSPF, EIGRP, VLANs, STP, EtherChannel). Familiarity with network security best practices, segmentation, and compliance requirements. Ability to interpret packet captures using Wireshark or similar tools.

Role Description Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Resolution Outputs Expected: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation Install and configure tools software and patches Runbook/KB Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct. Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments Role - Cloud Engineer Primary Responsibilities Engineer and support a portfolio of tools including: o HashiCorp Vault (HCP Dedicated), Terraform (HCP), Cloud Platform o GitHub Enterprise Cloud (Actions, Advanced Security, Copilot) o Ansible Automation Platform, Env0, Docker Desktop o Elastic Cloud, Cloudflare, Datadog, PagerDuty, SendGrid, Teleport Manage infrastructure using Terraform, Ansible, and scripting languages such as Python and PowerShell Enable security controls including dynamic secrets management, secrets scanning workflows, and cloud access quotas Design and implement automation for self-service adoption, access provisioning, and compliance monitoring Respond to user support requests via ServiceNow and continuously improve platform support documentation and onboarding workflows Participate in Agile sprints, sprint planning, and cross-team technical initiatives Contribute to evaluation and onboarding of new tools (e.g., remote developer access, artifact storage) Key Projects You May Lead or Support GitHub secrets scanning and remediation with integration to HashiCorp Vault Lifecycle management of developer access across tools like GitHub and Teleport Upgrades to container orchestration environments and automation platforms (EKS, AKS) Technical Skills and Experience Proficiency with Terraform (IaC) and Ansible Strong scripting experience in Python, PowerShell, or Bash Experience operating in cloud environments (AWS, Azure, or GCP) Familiarity with secure development practices and DevSecOps tooling Exposure to or experience with: o CI/CD automation (GitHub Actions) o Monitoring and incident management platforms (Datadog, PagerDuty) o Identity providers (AzureAD, Okta) o Containers and orchestration (Docker, Kubernetes) o Secrets management and vaulting platforms Soft Skills and Attributes Strong cross-functional communication skills with technical and non-technical stakeholders Ability to work independently while knowing when to escalate or align with other engineers or teams. Comfort managing complexity and ambiguity in a fast-paced environment Ability to balance short-term support needs with longer-term infrastructure automation and optimization. Proactive, service-oriented mindset focused on enabling secure and scalable development Detail-oriented, structured approach to problem-solving with an emphasis on reliability and repeatability. Skills Terraform,Ansible,Python,PowershellorBash,AWS,AzureorGCP,CI/CDautomation

Job Description - Senior Database Administrator Job Summary: We are seeking a highly skilled and proactive Senior Database Administrator to join our Data Engineering team. In this critical role, you will administer, optimize, and maintain our diverse data platforms across a hybrid environment, including on-premises SQL Server databases, Snowflake, and Azure Cloud services. You will be responsible for deploying migrations, ensuring server health, troubleshooting issues, applying service packs and hotfixes, managing and monitoring server activities, and performing routine database maintenance. Additionally, you will collaborate closely with developers by providing design guidance, best practices, and performance considerations for SQL Server and Snowflake technologies. Roles and Responsibilities: · Monitor and troubleshoot database performance using tools such as SolarWinds DPA, Dynatrace, and other vendor monitoring solutions. Identify and resolve processing, memory, I/O, space, and other resource contention issues in real time. · Plan, commission, and deploy database system changes in collaboration with platform and infrastructure teams. Manage server commissioning, maintenance, problem analysis, and capacity planning to support database growth. · Manage and monitor ETL processes using Bryteflow, SQL Server Change Tracking, SQL Server Replication, DBT, Tidal, and Airflow. · Ensure high availability, performance, sustainability, and security of over 100 SQL Server and Azure SQL instances across production and non-production environments. Provide Snowflake performance tuning and optimization recommendations. · Assist developers with query tuning, schema design, and performance improvements. · Respond promptly to backup/restore, security, change management, and deployment requests from Developers, QA teams, Business Analysts, and end users. · Automate routine processes, track issues, and maintain comprehensive documentation. · Provide 24x7 support for critical production systems, including after-hours maintenance and release deployments. · Design, implement, and support SQL Server technologies including Analysis Services (SSAS), Reporting Services (SSRS), Integration Services (SSIS), Transact-SQL scripting, and batch development. · Perform essential maintenance tasks such as backups/restores, index rebuilds, statistics updates, and monitoring of logs and database sizes. Required Qualifications: · Bachelor’s degree in computer science, Information Technology, or a related field. · Minimum of 12+ years of hands-on experience as a Database Administrator with MS SQL Server (2016 and newer), Snowflake, and Azure SQL. · Proven expertise in Performance Tuning and Optimization (PTO) for complex database environments. · Demonstrated project management skills with the ability to lead initiatives and collaborate across teams. · Experience with version control and time management tools such as TFS and Git. Job Location : Hyderabad, Chennai Candidates can share your updated resume at vishnu.gadila@cesltd.com

Job Title: Freelance Network Engineer (10+ yrs) – Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Network Engineer Job Summary: We are seeking a skilled Network Engineer to design, implement, and maintain our growing network infrastructure. The ideal candidate will have a strong background in routing, switching, and network security fundamentals, with hands-on experience in multi-vendor environments. This role is responsible for the entire project lifecycle, from planning and deployment to troubleshooting and documentation, ensuring the network is reliable, scalable, and secure. Responsibilities: Design, configure, and deploy LAN/WAN network infrastructure, including routers, switches, and other hardware from vendors like Cisco, Arista, and Juniper. Implement and manage core routing protocols such as BGP and OSPF, and switching technologies including VLANs, STP, and LACP. Configure and troubleshoot VPNs (IPsec and SSL/TLS) and fundamental firewall policies. Utilize network monitoring tools (e.g., SolarWinds, PRTG) to ensure network health and performance. Maintain accurate network documentation and manage IP address infrastructure using tools like NetBox. Collaborate with other IT teams on projects and provide Tier 3 support for complex network issues escalated from the NOC. Automate routine tasks and configurations using basic scripting with Python or Bash. Manage incidents and service requests through ticketing systems like ServiceNow or Jira. Required Skills and Qualifications: Experience: 8+ years in a Network Engineer role. Routing & Switching: Deep expertise in Cisco IOS/NX-OS or Arista EOS; proficiency with BGP and OSPF. LAN Technologies: Strong understanding of VLANs, Spanning Tree Protocol, and EtherChannel. Security: Hands-on experience with firewall fundamentals (Palo Alto, Fortinet, or Cisco ASA) and VPN technologies. Monitoring: Experience with network monitoring platforms like SolarWinds, PRTG, or Nagios. Scripting: Basic proficiency in Python or Bash for automation. Tools: Familiarity with NetBox or other IPAM tools; experience with ServiceNow or Jira. Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to work effectively in a team environment Job Type: Freelance Contract length: 48 months Pay: ₹1,500.00 per hour Expected hours: 5 per week Schedule: Monday to Friday Night shift US shift

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The role of Platform Support Engineer (L3) exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. The incumbent within the role is knowledgeable about IT Service Management, has solid experience with various technologies. What You'll Be Doing Key Roles and Responsibilities: Provides support to users/administrators of the NTT platform Supports and contributes to the growth of best practices for delivery of support services understanding of NTT platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue with little or no supervision Engages with the cross functional teams such as operations and engineering to build, drive and improve tools and processes for quicker issue resolution Mentors less experienced team members in the various technologies Knowledge, Skills and Attributes: Solid working knowledge of the components in cloud/web applications understanding network monitoring connectors such as SCOM, Solarwinds etc. understanding of SNMP traps and MIBs/OIDs Ability to understand and modify basic XML, JSON, Regular Expressions (RegEx) Strong understanding of the HTTP/HTTPS Request and Response Cycle Good understanding of database concepts A fundamental understanding of ITSM, CMDB and ITIL business process Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analysing log files and standard debugging concept Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management Solid understanding of email infrastructure/protocols Seasoned, experienced professional; has complete knowledge and understanding of area of specialization Uses evaluation, judgment, and interpretation to select right course of action Solid understanding of Web Services – REST and SOAP and Authentication mechanisms – Single Sign-on, LDAP Must have basic object-oriented programming skills (Java strongly preferred) Excellent written and verbal communication skills with the ability to clearly articulate solutions to technical problems Ability to multi-task and work with high-value customer administrators and developers Should be a team player working efficiently in a collaborative environment Strong personal commitment to quality and customer service Proven ability to maintain a professional demeanour when handling complex user issues Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology/Computer Science or related ITIL v3 certification Required Experience: Seasoned experience providing customer facing technical support Seasoned demonstrated experience providing web development support is highly desirable Seasoned demonstrated experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM) Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Title Senior Network Engineer-SDWAN Location: Pune Experience: 10+ years Roles and Responsibilities: Role Overview We are seeking a certified and experienced SD-WAN Subject Matter Expert (SME) to lead and support SD-WAN operations, implementations, and development initiatives. The ideal candidate must have end-to-end experience deploying SD-WAN for 200+ sites , strong troubleshooting (L3-level) capabilities, and hands-on development/integration experience in complex enterprise networking environments. Key Responsibilities Implementation (Primary Focus) Lead SD-WAN rollout for large-scale enterprise environments (200+ sites). Design and configure SD-WAN overlays/underlays including segmentation, QoS, VPNs, and security policies. Lead migrations from legacy MPLS/Internet to SD-WAN. Prepare and review HLDs/LLDs, project plans, and deployment documentation. Coordinate with multiple stakeholders and vendors during site cutovers and validation. Support (L3 / SME Level) Act as the highest point of technical escalation for SD-WAN incidents. Conduct root cause analysis for complex WAN disruptions and service degradations. Monitor and optimize network performance using analytics and monitoring tools. Provide mentorship to L1/L2 engineers and create knowledge base articles. Represent the team in change advisory board (CAB) meetings and audits. Development / Automation Contribute to automation of SD-WAN operations (scripts, APIs, Ansible, etc.). Develop integrations with network management tools and SIEM/logging systems. Participate in continuous improvement by designing tools/utilities for network performance insights. Collaborate with development teams to align SD-WAN configurations with custom application needs. Required Skills & Experience Certifications (Mandatory): Cisco SD-WAN Specialist / CCNP-Enterprise / NSE 4 or above (Fortinet) / VMware VCP-NV Platforms: Strong hands-on with Cisco Viptela , Fortinet Secure SD-WAN , or VMware SD-WAN (Velocloud) Implementation: Proven SD-WAN deployment experience for 200+ sites Support Expertise: L3-level troubleshooting (routing, tunnels, overlays, app-aware routing) Protocols & Technologies: BGP, OSPF, IPsec, NAT, DNS, DHCP, QoS, segmentation, VPN, SLA-based routing Tools & Automation: Experience in scripting (Python, Ansible), API usage, and monitoring tools (SolarWinds, AppNeta, PRTG, etc.) Soft Skills Excellent communication and stakeholder management. Strong documentation, reporting, and project tracking skills. Ability to lead and mentor junior engineers and interact with customers. Education & Certifications Bachelor's or Master's in Computer Science / IT / Electronics or equivalent. Industry Certifications (One or more mandatory): Cisco SD-WAN Specialist, CCNP Enterprise, Fortinet NSE 4/5/6, VMware VCP-NV, SD-WAN vendor-specific certs

Position Purpose The main activities of the Head iNet is to manage, maintain, implement and promote secured, robust, stable, redundant, Network Security infrastructure. Explore, evaluate and propose latest technologies in security domain. Lead BAU team for operational activities, any critical incident or task. The person will lead the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities - Technical & Behavioral Competencies The iNet engineer acts as escalation point for technical issues regarding iNet technology platforms and works jointly with other infrastructure teams for delivering projects and implementing required changes in the iNet technology platforms as well as keeping the platform up. The iNet team supports the following technologies: Firewall Systems (Checkpoint & Fortinet) Global Traffic Managers (F5) Load Balancers (F5 & AVI networks) SSL Accelerators (F5) DNS/DHCP (Infoblox) Proxies (SkyHigh Web Gateway & Bluecoat) HSM Appliances (Entrust) The technical environment of this position is as follows. Proven track record in at least two of these is required: Firewalls : Advanced knowledge of concepts relating to firewall platforms and related network environments (platform architecture, topologies, protocols...). Operational experience of Fortinet and Checkpoint technologies appreciated. Proxies : Strong familiarity of http and SSL/TLSs protocols, and mastery of concepts related to proxy technology (functional scope and purpose, traffic intermediation and security stack...). Operational experience of SkyHigh and Bluecoat technologies appreciated. Load-balancing : Strong familiarity of load-balancing concepts (topologies, platform architecture, load-balancing algorithms & parameters...) and DNS/GSLB load-balancing. Experience with F5 technology appreciated. DNS/DHCP : Familiarity of concepts and architectures relating to DNS, DHCP and IPAM. Operational experience of Infoblox technology appreciated. Remote access : Familiarity of concepts and protocols related to end-user VPNs (both IPSEC & SSL). Operational knowledge of Cisco ASA/FTD platforms appreciated. Administration : Operational knowledge of monitoring software (Zabbix / solarwinds / HPOO / Dynatrace...) and protocols (mostly SNMP). Ability to use, repurpose, troubleshoot, and possibly develop administration scripts (python, bash, perl). Operational experience of Ansible use for automation & deployment. The key responsibilities for this role are: Adapt and maintain standard firewall, load-balancer, proxy and DDI architectures and ensure supporting documentation is accurate. Maintain platforms (software and hardware lifecycle management) for all technology described above. Define & deliver vision and roadmap in collaboration with the head office. Prioritize teams’ backlogs based on objectives and work at hand. Leads vendor relationships with owned technologies. Interacts with stakeholders across the organization to understand their security needs and expectations. Ensure that all systems are properly monitored and manage alerts when they happen. Ensure that all asset referential are kept up to date, and manage remediation when reconciliation shows some gaps Expected profile: 8+ years of hands-on field experience in the iNet technical scope. Ability to work efficiently under pressure in high-stress incident situations. Demonstrate leadership experience with large, complex programmes, and deeply technical global expert. Seasoned technology leader with rich experience of leading engineering teams. Oral and written fluency in English.

Network Automation Engineer : Design, configure, and maintain network infrastructure across multi-vendor platforms (e.g., #Cisco, #Juniper, #Aruba, etc.). Troubleshoot and resolve complex network issues in enterprise environments. Develop and maintain automation scripts using Python and/or Ansible for network configuration, monitoring, and reporting. Work closely with cross-functional teams to implement scalable and secure network solutions. Perform regular network maintenance, upgrades, and performance tuning. Document network configurations, processes, and procedures. Network Automation Manager: Monitor network performance and troubleshoot issues across hybrid cloud and on-prem environments. Develop and maintain scripts and tools for network automation (e.g., #Python, #Ansible, Terraform). Collaborate with DevOps, Security, and IT teams to ensure seamless integration of network services into CI/CD pipelines. Design, implement, and manage automated network infrastructure using Infrastructure as Code (IaC) tools. Manage and configure network devices (routers, switches, firewalls, load balancers) using automation frameworks(Ansible Automation Platform, Itential, Azure DevOPs Pipeline). Ensure network security best practices are followed, including access controls, encryption, and compliance. Participate in on-call rotations and incident response for network-related issues. Document network architecture, processes, and procedures. Ready to lead the team from front end wrt people management, performance discussions and handle conflict management Required Qualifications for both the profiles: Bachelor’s degree in Computer Science, Information Technology, or related field. 3+ years of experience in network engineering and/or #DevOps roles. Proficiency in scripting languages (Python, Bash, etc.). Proficiency in network automation tools (Ansible, Terraform, Netmiko, Nornir). Familiarity with cloud platforms (#AWS, #Azure, #GCP) and their networking components. Strong understanding of TCP/IP, DNS, VPNs, VLANs, firewalls, and routing protocols. Experience with CI/CD tools (Azure DevOps). Preferred Qualifications: Certifications such as #CCNA / #CCNP, #AWS Certified Advanced Networking, or DevNet. Experience with container networking (Docker, Kubernetes). Knowledge of monitoring tools (#SolarWinds ). Soft Skills: Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Ability to work independently and in a team-oriented environment. Hybrid mode is required at Gurgaon Office Experience band of Engineer: 5 to 8 Yrs Ready to work in 24*7 model