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3.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job Track Description: Requires broad technical expertise and company/industry knowledge. Accountable for functional, operational, and/or program management. Achieves goals through the work of others. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Sets team priorities to ensure timely completion. Coordinates work activities with other supervisors. Makes decisions based on policies, procedures, and business plans. Receives guidance from manager. May not perform the work supervised. Functional Knowledge Understands and applies concepts in the field of expertise. Has basic knowledge of other disciplines. Business Expertise Understands how to improve efficiency across related teams. Impact Impacts the quality and effectiveness of the team and its contribution to the subfunction. Leadership Sets priorities for and mentors employees to meet daily deadlines. Problem Solving Resolves day-to-day technical and operational problems. Interpersonal Skills Uses tact to exchange information and handle sensitive issues. Responsibility Statements Bears ownership and accountability for single or multiple review deliverables. Reviews expenditure expense, payment, and outstanding reports for proper authorization and precision. Provides day-to-day leadership to team members. Collaborates with internal management for department initiatives and discussions for process improvement. Participates in communications with the client and other departments. Liaises with other teams and departments for team administration. Supports Senior Manager in day-to-day administrative activities. Performs other duties as assigned Complies with all policies and standards
Posted 2 weeks ago
11.0 - 14.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What you ll do: As the Director of Learning for Sapiens globally, you will play a pivotal role in shaping the future of Sapiens worldwide by leading the design and execution of a cutting-edge learning strategy that directly impacts Sapiens growth, employees, partners and customers. You will strive to create a culture of continuous learning of business, technology and Sapiens products while aligning learning initiatives with Sapiens strategic objectives. You will bring a visionary and results-driven approach to build and scale learning programs that foster business transformation and prepare the organization for the future. Key Responsibilities: Strategic Vision & Leadership: Lead the creation and evolution of a learning strategy that aligns with Sapiens overarching business goals. Drive transformational change by ensuring learning interventions support organizational agility, performance, and long-term success. Executive & Cross-Functional Collaboration: Partner closely with the executive leadership team to assess organizational talent needs, identify skill gaps and provide learning solutions. Innovative Learning Design: Spearhead the development of forward-looking, high impact learning initiatives, ensuring they are innovative, scalable, and aligned with business objectives. Fostering a Learning Culture: Champion a culture of continuous development and growth by promoting self-directed learning, mentorship, coaching, and collaboration across teams, enabling employees at every level to enhance their capabilities and contribute meaningfully to the organization s goals. Tech-Enabled Learning Solutions: Drive the adoption and integration of cutting-edge learning technologies to provide personalized, accessible, and impactful learning experiences. Talent & Vendor Management: Lead a professional training team, ensuring the delivery of innovative learning solutions. Manage relationships with training partners to ensure top-notch content, quality, and effectiveness of training programs. Data-Driven Impact: Establish key performance indicators (KPIs) to measure the success of learning initiatives and use data analytics to refine strategies and optimize program outcomes, ensuring measurable improvements in organizational effectiveness. Thought Leadership & Market Insight: Stay at the forefront of Learning trends and emerging technologies, continuously evolving the learning strategy to reflect the latest innovations and best practices in the industry. What to Have for this position: Must have Skills: - Education: Bachelor s or master s degree in Human Resources, Organizational Development, Psychology or a related field. Relevant certifications in Learning and Development are a plus. Experience: 15+ years of progressive experience in Learning and Development, with at least 5+ years in senior leadership roles in a IT firm, preferably specialising in software products. Proven experience in leading and transforming learning functions in large to mid-sized organizations, with a track record of designing and implementing enterprise-wide learning strategies that drive measurable business outcomes. Instructional Design & Program Management: Deep knowledge of instructional design principles and methodologies, combined with proven project management experience, to deliver complex, high-impact learning programs that drive business results.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Job Area: Human Resources Group, Human Resources Group > Total Rewards Management General Summary: The People Strategy and Organization- Total Rewards role will be responsible for implementing and administrating the service delivery of Qualcomms compensation and benefits programs for the assigned geography/region/countries (APAC/INDIA/EMEA/AMERICAS). This role reports into the Total Rewards Lead in People Strategy and Organization team and works in strong partnership with the Compensation and Benefits Communities of Practice (COE) team. The incumbent should have experience in working with global teams and matrix structure for seamless delivery of total rewards services PRINCIPAL DUTIES AND RESPONSIBILITIES: Compensation Manage end-to-end compensation benchmarking and maintain salary ranges for the assigned geographies, including survey submission, analyzing survey results, and market pricing by role. Conduct ad-hoc salary analyses and compensation studies to maintain internal and external parity within employees including new hires and internal transfers, and share the findings with the leadership Support the process of conducting bi-annual employee data audits to ensure that employees are in the correct job codes Support the execution of Annual review cycle including salary increases, bonuses, and RSU awards Handle and resolve employee inquiries, and respond to escalated compensation issues within SLA Assist senior leadership in retaining critical talent by means of retention analysis Partner with Compensation Community of Practice on the execution of any compensation philosophy and program changes Support in policy and process execution, and communication Benefits Support the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives. Coordinate with benefits vendors and brokers to manage annual enrollments, and changes. Implement employee wellness programs to promote health and well-being. Ensure compliance with regulatory requirements and manage reporting and documentation related to benefits. Responsible for processing and managing employee leave of absence requests, ensuring compliance with company policies and relevant labor laws, and maintaining accurate records of all leave transactions. Handle and resolve employee inquiries, and respond to escalated benefits issues within SLA Support in policy and process execution, and communication Minimum Qualifications: Bachelor's degree and 3+ years of Compensation, Benefits, or related work experience. OR Associate's degree and 5+ years of Compensation, Benefits, or related work experience. OR High School Diploma or equivalent and 7+ years of Compensation, Benefits, or related work experience. *Completed advanced degrees in a relevant field may be substituted for up to two years (Masters = one year, Doctorate = two years) of work experience. Preferred Qualifications: Bachelor's degree in Business Administration/Management, Human Resources, or related field. 5+ years of Compensation, Employer Benefits, Benefits Consulting, or related work experience. 5+ years of utilizing Compensation-related systems/tools (e.g., Advanced Excel, Workday, Tech Industry Surveys, etc.). 1+ year of utilizing Benefits Benchmarking tools. Certifications such as Certified Compensation Professional (CCP). 1+ year of experience working in a large matrixed organization. 1+ year of experience working in a role requiring interaction with senior leadership (e.g., Director level and above). 1+ year of experience working with project financials. Principal Duties and Responsibilities: Leverages knowledge of compensation and benefits principles, processes, and best practices to provide support for programs related to compensation (e.g., base pay, annual incentive plans, etc.) and employee benefits (e.g., health insurance, retirement plans, and wellness initiatives, etc.) with minimal supervision. Conducts internal data audits (e.g., business title/legacy title mismatch, resource code audits, ad-hoc compensation and benefits audit processes, job code audits, etc.) and verifies accuracy with minimal supervision. Provides support for external vendor related activities (e.g., new vendor implementation, defining requirements and expectations, vendor audits, vendor renewals, vendor benchmarking and market searches, contract negotiations and amendments as well as non-disclosure, onsite vendor personnel, etc.). Provides support during the companys annual review process by assisting with a variety of activities (e.g., modeling program funding; developing and testing program guidelines; reviewing proposed recommendations to guidelines, budgets, and internal consistencies; analyzing and developing pay recommendations for a workforce, etc.). Acquires essential knowledge on end-to-end compensation benchmarking processes (e.g., survey submission and analysis, functional review, survey mapping to our job codes, title and/or salary range adjustments, and market pricing by role, etc.). Analyzes, interprets, and verifies moderately complex data from ad-hoc compensation and benefits analyses and FLSA studies to maintain internal and external parity within employees (including new hires and internal transfers). Works cross-functionally with Talent Acquisition, Legal, Finance, Tax, Internal Audit, and Procurement teams to support the review of existing compensation, benefits, and leave programs and ensure that our programs are market competitive, align with corporate goals, and are compliant with all legislative and regulatory requirements. Level of Responsibility: Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Works within the prescribed budgetary objectives of the department. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.
Posted 2 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Kolkata
Work from Office
Role Purpose The purpose of the Account HRBP role is to partner with the business to come up with and effectively execute targeted HR interventions, people practices, talent strategies for the accounts and also to drive end to end execution of central HR processes in the Account. Role Purpose The purpose of the Practice Head role is to enhance organizational capability within the practice they lead by providing strategic direction, enabling design and execution of sustainable, targeted programs, policies and processes that enable or sustain various aspects of talent development, engagement and retention in Wipro. Do - Strategy Development and Deployment - Support development of overall practice charter for the organization - Achieve talent capability improvements by creating and deploying annual plan based on business strategy, requirement analysis and emerging business realities - Determine optimal structure and roles in the team for increased efficiency and effectiveness - Program / Intervention Design and Development - Address specific practice related challenges by working with business leaders to understand the problem, designing and deploying specific programs, processes or interventions. - Drive contextualization as per unit requirements, in programs deployed - Direct future capability building within the practice by developing new programs in consultation with business leaders, academia and external parties - Increase effectiveness of existing programs, policies or processes by commissioning and overseeing program redesign and refresh - Enhance the team design and delivery capabilities by devising and implementing frameworks for program effectiveness measurement - Team Management and Development - Provide overall direction and guidance to the team for program design and delivery - Complete all people processes for the team such as performance Nxt, WLQ etc. as applicable - Build team capability by reviewing team performance and recommending learning / development intervention in consultation with the concerned teams - Support & motivate the team by - - Coaching team members to build expertise and skill within the function - Driving focus in the team by aligning them with annual plans and performance goals - Encouraging team to undertake self-development and capability building. Responsibility Employee Engagement: Drive Engagement through Regular Connects, skips, discussions, Top Talent Connects for the Account, Leadership Connects for the Account, Conduct Skip Level Meetings, Onboard new employees into the account including lateral, campus and those who have moved in from other accounts. Career Management: Enable career movements for employees in the account and create awareness of career paths Attrition Management: Proactively connect with employees to ensure problems are addressed, connect with managers, employees and conduct retention reversal discussions Guide exiting employees through attrition process and system transactions Talent Management processes: Drive executions of talent management processes in the account or anchor central HR processes as a SPOC for the account Ensure process coverage across Account, track progress of completion and follow up to get it on track. Drive specific HR interventions at the Account or anchor interventions as a SPOC for the Vertical e.g. I and D charter HR Support for Business Strategy Implementation: Partner with account heads and business to support business strategy and provide HR support for business aligned projects. Org Restructuring Support: Rebadging/Reverse Rebadging Compliance and Escalation Management: Handle escalations effectively and bring them to a satisfactory closure: PSH, Ombudsman, Non Compliance issues Talent/Cost Optimization Bench Management Take Timely action on all bench cases PIP Closure Drive PIP initiation, track regularly and close Take timely action for non-performance cases Qualification Full time Post Graduate in Human Resources from an premier institute. Relevant experience as HR business partner
Posted 2 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
Hyderabad
Work from Office
ABOUT THE ROLE Role Description: We are seeking a seasoned and strategic Job Architecture & Job leveling Expert to join our Total Rewards team in India. This role will serve as the global subject matter expert (SME) on job architecture and leveling, responsible for the execution, governance, and continuous enhancement of the organization's job leveling, functional and global career frameworks. The role will actively ensure seamless execution, consistency, fairness, and transparency in how roles are placed in the external and internal career frameworks across the enterprise, and will partner closely with the compensation partners, enabling effective talent management, compensation design, and career progression. This role will also focus on process optimization and partner closely with internal technology and automation teams to enhance efficiency and simplify the delivery of job architecture initiatives. Roles & Responsibilities: Provide strategic oversight and operational management of the global job leveling framework, ensuring consistent application across functions, geographies, and organizational levels. Act as the primary authority on job leveling and architecture, leveraging AI-supported job analysis tools, offering expert guidance and support to Compensation partners and Total Rewards senior leadership. Actively support the develop and maintenance of functional career progression frameworks, in partnership with Compensation partners, business and functional leaders, to support internal mobility and employee development, incorporating AI-based insights to tailor frameworks to evolving workforce skills and career patterns. Lead the end-to-end execution of global job mapping and leveling exercises, ensuring alignment with internal equity and market competitiveness by supporting the integration of AI, and machine learning algorithms and technology to enhance consistency and detect outliers or anomalies. Identify and implement AI & technology improvements to simplify, standardize, and enhance job architecture processes, consistency, user experience, and tools to better support business and HR stakeholders leveraging Collaborate closely with the Total Rewards Technology Manager and Compensation partners to explore and implement AI, technology and scalable solutions that automate and streamline job architecture processes and related processes, like benchmarking. Monitor industry best practices and trends related to AI, Technology, tools, job architecture, career frameworks, and job evaluation methodologies, applying relevant insights to enhance the companys framework, efficiency and consistency Leveraging generative AI tools to develop and maintain SOPs, knowledge bases, and training materials for scalable and up-to-date service delivery Basic Qualifications and Experience: Bachelors or Masters degree in Human Resources, Business Administration, Industrial/Organizational Psychology, or a related field 5+ years of progressive experience in Total Rewards, Compensation, or Talent Management, with a specific focus on job architecture or career framework design Proven experience in the development and governance of global job leveling frameworks and career path models. Experience with AI-driven analytics tools to evaluate workforce data for job leveling decisions Strong understanding of job evaluation methodologies and principles of internal equity and external market alignment (e.g., Mercer, AON Radford, WillisTowersWatson Global Grading) Skills: Demonstrated ability to manage cross-functional projects with a high degree of accuracy, influence, and confidentiality. Analytical proficiency, with the ability to interpret and combine complex organizational data to drive strategic recommendations and decisions. Excellent stakeholder management and collaboration skills. Experience operating in a matrixed, global environment and navigating across diverse cultural and business landscapes. Curiosity for new technologies and solutions to drive continuous improvement Background in organizational design, change management, or workforce planning is a plus.
Posted 2 weeks ago
10.0 - 20.0 years
5 - 15 Lacs
Surat
Work from Office
Role & responsibilities Position Overview: The HR Business Partner for Sales at Condor Footwear India Limited plays a critical role in aligning business objectives with employees and management in the sales department. This position is responsible for implementing HR strategies and initiatives that support the overall growth of the sales team and enhance employee engagement and performance. Key Responsibilities: 1. Strategic HR Partnership: - Collaborate with sales leadership to understand business goals and challenges. - Participate in developing and executing HR strategies that support sales objectives. 2. Talent Management: - Oversee recruitment efforts for sales roles, ensuring the selection of high-quality candidates. - Conduct workforce planning and succession planning activities to develop sales talent. 3. Performance Management: - Support the performance appraisal process, providing guidance to managers on evaluation and feedback. - Implement performance improvement plans for underperforming employees. 4. Employee Engagement: - Foster a positive work environment by promoting employee engagement initiatives. - Conduct employee surveys and analyze feedback to identify areas for improvement. 5. Training and Development: - Identify training needs for the sales team and coordinate training programs to enhance skills. - Support career development programs to nurture talent within the sales department. 6. Policy Implementation: - Ensure compliance with company policies and labor laws within the sales function. - Communicate HR policies and support managers in understanding and applying these policies effectively. 7. Employee Relations: - Act as a point of contact for employee concerns within the sales team, addressing issues promptly and fairly. - Mediate conflicts and promote effective resolution strategies. 8. Data Analysis and Reporting: - Analyze HR metrics related to the sales workforce to inform decision-making. - Prepare reports for management on HR initiatives and their impact on sales performance. Qualifications: - Bachelors degree in Human Resources, Business Administration, or related field (Masters preferred). - 8+ years of HR experience, with a focus on sales or commercial environments. - Strong interpersonal and communication skills. - Proven capability in talent management, employee engagement, and conflict resolution. - Familiarity with HR software and data analytics tools. Skills: - Strong business acumen with the ability to align HR strategies to business needs. - Excellent organizational and project management skills. - Ability to work collaboratively with diverse teams and drive change. Preferred candidate profile
Posted 2 weeks ago
3.0 - 8.0 years
4 - 6 Lacs
Bihta, Lucknow
Work from Office
Are you a strategic HR professional ready to partner with business teams and drive impactful people initiatives? We are looking for an HR Business Partner to lead key HR functions across recruitment, onboarding, performance management, training, employee engagement, and retention. Key Focus Areas: Recruitment & Talent Planning Onboarding & Cultural Integration Compensation & Benefits Guidance Performance Management & Appraisals Training, Development & Coaching Employee Engagement & Branch Visits Exit Interviews & Retention Strategies
Posted 2 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Thiruvananthapuram
Work from Office
HRBP for US/UK accounting projects. Policy, grievances, workforce planning, employee relations, performance & talent management. Expertise in HRBP operations, attrition, compliance, analytics, RAG analysis & succession planning. Perks and benefits 5 Days Working Timings :1PM to 10 PM (IST)
Posted 2 weeks ago
5.0 - 9.0 years
4 - 8 Lacs
Delhi, India
On-site
Role Responsibilities: Develop and execute the HR strategy for the retail organization in partnership with leadership. Oversee the performance management process, including goal setting and evaluations. Provide coaching on managerial and people development to regional managers. Solve for front-line attrition through analysis and corrective action. Key Deliverables: Aligned workforce requirements with operational plans and organizational structure. Strong succession planning bench through holistic talent review. Mitigated concerns identified from organization health and manager connect surveys. Timely resolution of employee queries and effective payroll management for contractors.
Posted 2 weeks ago
15.0 - 20.0 years
3 - 10 Lacs
Pune, Maharashtra, India
On-site
What Your Responsibilities Will Be This is a leadership role with global scope and regional impact, reporting into a US-based global People & Culture leader. Youll be based in India and help shape the employee experience across Avalaras important regions: India, the US, LATAM, and EMEA. Build a Global Strategy That Works at the Local Level Design and implement a globally consistent employee experience strategy that reflects Avalaras values and priorities, while adapting to local needs across India, the Americas, and EMEA. Connect efforts directly to Avalaras transformation goals, helping simplify processes, support performance, and increase clarity around how people grow and succeed. Embed Fairness and Consistency Across Talent Practices Partner with Talent, HRBPs, and COEs to embed fairness and equity into programs like performance management, promotions, career development, and recognition. Build practical guidelines that help teams make consistent, and scalable decisions across regions and departments. Shape and Support the Employee Journey Identify moments that matter across the employee lifecycle onboarding, development, feedback, and recognition and ensure these experiences are aligned with our values and performance culture. Create resources that make it easier for employees to navigate us, understand expectations, and find opportunities to grow. Use Engagement and Feedback Data to Lead Action Partner with local leaders and COEs to review engagement and other feedback data as inputs to employee experience, inclusion, and culture efforts. Translate insights into targeted, practical actions that improve how teams operate and feel supported locally and globally. Support Belonging and Collaboration Across Regions Strengthen employee communities and support cross-regional collaboration by building programs that promote cultural understanding and team effectiveness. Provide simple tools and support to help these groups operate without becoming overly resource-intensive. Drive Social Responsibility Through Understanding In partnership with the ESG leader, develop CSR programs that reflect Avalaras values and help employees contribute to their local communities in meaningful, scalable ways. Ensure these programs are in consideration of our priorities with clear measures of success. Bring Data, Not Just Ideas Use data and insights to evaluate the effectiveness of programs, identify areas for improvement, and demonstrate Value to partners. Promote accountability through measurement and adjust based on whats working and whats not. What Youll Need to be Successful More than 15 years of HR experience, including senior roles in employee experience, talent management, or HRBP. Expertise building global programs that are practical, with care for our needs, and scalable across geographies. Experience with how to build systems that promote fairness and consistency without bureaucracy. Experience working in global tech or SaaS companies undergoing growth or transformation. You understand how your work ties to retention, productivity, and culture. Program and change management capabilities across departments, geographies, and partners. Global mindset and cultural awareness youve led or partnered with teams across India, the US, LATAM, and EMEA. Comfort with data you can draw meaningful insights from feedback and metrics to lead action
Posted 2 weeks ago
0.0 years
3 - 5 Lacs
Gurgaon, Haryana, IN
On-site
About the job: Key responsibilities: 1. Be responsible for sourcing candidates through various platforms. 2. Expand the business by achieving specific target KPIs. 3. Engage in team management activities. 4. Manage the integration of CRM and ATS for both internal and external stakeholders. 5. Oversee daily operations management along with the team. 6. Focus on data analysis and developing effective strategies for revenue growth. Who can apply: Only those candidates can apply who: Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 0 year(s) Deadline: 2025-07-11 23:59:59 Other perks: Informal dress code Skills required: Recruitment, Data Analytics, English Proficiency (Spoken), English Proficiency (Written) and Talent Management Other Requirements: 1. Candidates from top-tier engineering/MBA institutes are preferred, or those with considerable experience in profile sourcing at recruitment agencies. 2. Educational background: Reputable institutions such as IIT, NIT, DCE, BITS, NSIT, DU, IIM, etc. 3. Strong communication abilities with clarity in expression. 4. A mindset oriented towards business and startups. 5. Demonstrates high levels of ownership and discipline. 6. A strong desire for rapid personal and professional growth. 7. Possesses an entrepreneurial attitude and effective presentation skills. 8. Keen to learn and contribute in a startup environment. 9. Follows a data-driven methodology. About Company: We, at ConsultBae, are solving the most significant problem that organizations face today - finding the right talent that can complement an organization's culture and growth. ConsultBae blends technology with human intelligence that increases the quality of candidates exponentially and reduces closure TAT.
Posted 2 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working on application development tasks and collaborating with team members to ensure project success. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead data mapping and conversion activities - Develop and maintain data mapping documentation - Ensure data integrity and accuracy throughout the conversion process location- Pan India Email me- maya@mounttalent.com
Posted 2 weeks ago
1.0 - 3.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Payment and Fraud( Trust & Safety).
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Digital Marketing
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair equipment as needed e. Allocates modules for testing and verification and reviews data and project documentation f. Provides guidance on technical escalations and review regression testing data g. Prepares documentation containing information such as test case and product scripts for IP and publishes it to the client for feedback and review h. Ensures all project documentation is complete and uploaded as per technical specifications required by the client 2. Provide customer support & governance of VLSI components & hardware systems a. Identify and recommend system improvements to improve technical performance b. Inspect VLSI components & hardware systems to ensure compliance with all applicable regulations and safety standards c. Be the first point of contact to provide technical support to client and help debug specific, difficult in-service engineering problems d. Evaluate operational systems, prototypes and proposals and recommend repair or design modifications based on factors such as environment, service, cost, and system capabilities 3. Team Management a. Resourcing i. Forecast talent requirements as per the current and future business needs ii. Hire adequate and right resources for the team iii. Train direct reportees to make right recruitment and selection decisions b. Talent Management i. Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness ii. Build an internal talent pool of HiPos and ensure their career progression within the organization iii. Promote diversity in leadership positions c. Performance Management i. Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. ii. Incase of performance issues, take necessary action with zero tolerance for will based performance issues iii. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below d. Employee Satisfaction and Engagement i. Lead and drive engagement initiatives for the team ii. Track team satisfaction scores and identify initiatives to build engagement within the team iii. Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team iv. Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Verification Timeliness, Quality and coverage of verification, Compliance to UVM standards, Customer responsiveness 2. Project documentation and MIS 100% on time MIS & report generation Complete Project documentation (including scripts and test cases) 3. Team % trained on new skills, Team attrition %, Employee satisfaction score (ESAT) Mandatory Skills: VLSI HVL Verification.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: FullStack Microsoft .NET Smart Web App.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Fullstack Java Enterprise.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Hybris.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Fullstack MERN.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Salesforce Platform Development.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Portal Architecture.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Data Visualizations Engineering.
Posted 2 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Enterprise Platform Engineering Go Lang.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Bengaluru
Work from Office
Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver 1. Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score Mandatory Skills: Microsoft Entra ID.
Posted 2 weeks ago
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