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Job Title: Supply Chain Manager, Operations & E-commerce Integration Location: Kalyani Nagar, Pune About Us: Uni Seoul is a rapidly growing Korean-inspired lifestyle brand, offering products like home essentials, stationery, beauty products, fashion accessories, and plush toys—similar to popular brands like Miniso and Mumuso. Job Summary: We are seeking a highly motivated and experienced Supply Chain Manager to lead and optimize our end-to-end supply chain operations, with a strong focus on integration with our e-commerce marketing strategies. This pivotal role will be responsible for ensuring seamless product flow from sourcing to customer delivery, while also leveraging supply chain insights to enhance our online marketing effectiveness and customer satisfaction. The ideal candidate will possess a deep understanding of modern supply chain principles, e-commerce dynamics, and a proven ability to drive efficiency and innovation. Key Responsibilities Supply Chain Strategy & Optimization: Develop and implement comprehensive supply chain strategies to improve efficiency, reduce costs, and enhance customer satisfaction, aligning with overall business objectives. Oversee all aspects of the supply chain, including procurement, inventory management, warehousing, logistics, and distribution. Identify and implement best practices in supply chain management, leveraging technology and automation where appropriate. Monitor key supply chain performance indicators (KPIs) and implement corrective actions as needed. Conduct regular risk assessments and develop mitigation strategies for supply chain disruptions. Operations Management: Manage day-to-day operational activities within the warehouse and logistics functions, ensuring smooth order fulfillment. Optimize warehouse layouts, processes, and technologies to maximize throughput and accuracy. Collaborate with internal teams (e.g., Sales, Customer Service, Product Development) to ensure operational alignment and support. Oversee the selection, negotiation, and management of third-party logistics (3PL) providers and other vendors. Implement and maintain robust quality control measures throughout the supply chain. E-commerce Marketing Integration: Work closely with the E-commerce Marketing team to ensure product availability aligns with marketing campaigns and promotional activities. Provide supply chain insights (e.g., inventory levels, delivery times, stockouts) to inform marketing decisions and optimize campaign timing and messaging. Collaborate on strategies to enhance customer experience through optimized delivery options, accurate shipping estimates, and efficient returns processes. Analyze customer feedback related to shipping and delivery to identify areas for improvement and contribute to higher customer satisfaction and repeat purchases. Support the launch of new products by ensuring supply chain readiness and coordinating with marketing for seamless product introduction. Inventory Management & Forecasting: Develop and execute robust inventory management strategies to minimize holding costs while ensuring product availability. Implement advanced forecasting techniques to predict demand accurately and optimize inventory levels. Manage safety stock levels and reorder points to prevent stockouts and overstock situations. Conduct regular inventory audits and reconciliation. Technology & Data Analytics: Utilize and optimize Supply Chain Management (SCM) software, Enterprise Resource Planning (ERP) systems, and other relevant technologies. Leverage data analytics to identify trends, predict future needs, and drive continuous improvement across the supply chain and its integration with e-commerce. Generate regular reports on supply chain performance, highlighting key insights and recommendations. Qualifications Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field. An MBA or a relevant Master's degree is a plus. Minimum 2-5 years of progressive experience in supply chain management, with a strong emphasis on operations within an e-commerce environment. Proven experience in integrating supply chain functions with e-commerce marketing strategies. Strong understanding of e-commerce platforms, fulfillment models, and customer expectations. Demonstrated ability to manage complex logistics, warehousing, and inventory processes. Proficiency in using SCM software, ERP systems (e.g., SAP, Oracle, NetSuite), and advanced Excel. Excellent analytical, problem-solving, and decision-making skills. Strong communication, negotiation, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Knowledge of local and international shipping regulations and customs procedures (especially relevant for India). Certifications in Supply Chain Management (e.g., CSCP, CPIM) are highly desirable. Show more Show less
