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Company Description Team Geek Solutions (TGS) is a global technology partner based in Texas, specializing in AI and Generative AI solutions, custom software development, and talent optimization. TGS offers a range of services tailored to industries like BFSI, Telecom, FinTech, Healthcare, and Manufacturing. With expertise in AI/ML development, cloud migration, software development, and more, TGS helps businesses achieve operational efficiency and drive innovation. Note Only immediate joiners to apply. Candidate serving 0-15 days of notice to apply. Strong proficiency and experience of at least 6+ years in ServiceNow Notice Period : Immediate joiners or 0- 15 days serving Job Description We are seeking a talented and motivated ServiceNow Developer to join our team and play a key role in designing, developing, and implementing innovative solutions on the ServiceNow platform. Have to collaborate with business stakeholders to understand their needs and translate them into effective technical solutions using the ServiceNow platform. Responsibilities Collaborate with business analysts and stakeholders to understand business requirements, user stories, and workflows. Translate business requirements into technical specifications for ServiceNow development. Develop, configure, and customize ServiceNow modules (e.g., Incident Management, Change Management, Problem Management) using ServiceNow development tools (GlideScript, UI Builder). Create and maintain integrations between ServiceNow and other enterprise applications using APIs (REST). Write clean, efficient, maintainable, and well-documented code adhering to ServiceNow best practices. Conduct unit testing, integration testing, and regression testing to ensure functionality, performance, and security of developed solutions. Troubleshoot and resolve technical issues within ServiceNow applications, leveraging debugging techniques and knowledge of ServiceNow logs. Participate in code reviews to ensure quality and adherence to coding standards. Document technical designs, configurations, and code for future reference and knowledge transfer. Stay up-to-date with the latest ServiceNow features, updates, and security patches through continued learning and attending relevant training. Assist with the development and implementation of ServiceNow knowledge base articles and training materials. Worked in CMDB Workspace, CMDB Data Manager and CI’s life cycle management, CMDB Query Builder, IRE, CMDB Health 3’Cs, CI Audit, CMDB Compliance, CSDM Implementation. Making sure GCP discovery is fine on day to day basis. Troubleshoot if required based on various scenarios. Majorly these includes E to E Discovery, Service Mapping & Cloud management implementations. Also worked on some other areas like ITSM, Catalogs development, reporting and dashboarding, Asset management and PA. BMC, Solarwinds, Nagios, Performance manager tools. Working as ServiceNow Software Engineer. Have worked on ServiceNow ITOM Area, working on Operational Activities like CMDB issues, Discovery issues, Services/service offering issues, CMDB relationship, data propagation jobs & other foundation data issues. Discovery- Implemented Discovery for H&M & Resolving & fixing issues across discovery module/applications. Day to day activities on Discovery Schedules – Onprem/cloud. CMDB- Configure CMDB Health, Configuration View/Service View/Group View to support stakeholders to view the CMDB Health on 3’Cs- Completeness, Compliance, Correctness. Worked on IRE Rules & troubleshooting issues on IRE for Different Configurations Classes. Health Inclusion Setup, Relationship creation based on Accountable/responsible Ownership of Devices/Services. CMDB Modelling activities. ServiceNow Greenfield Implementation- Worked on New Greenfield ServiceNow Instance on Setting up ITOM project / Foundation Data / Integration – SCCM, Ldap across Dev/Prod/Test Environments. Service Mapping- Experience on Setting up 50+ Application Services Mapping & end to end troubleshooting steps to be followed & worked on Tags based Service mapping, Machine Learning, Pattern Based ( experience on Custom Pattern creation based on Application & organization requirements ). Skills: data,apis,itsm,ui builder,glidescript,catalogs development,reporting,discovery,bmc,cloud,code,cmdb,rest,machine learning,service mapping,management,solarwinds,nagios,performance manager tools,dashboarding,servicenow,asset management Show more Show less
