Sr. ServiceNow Developer

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The Service Management Team has an enterprise-wide project where they just went live with their ServiceNow Greenfield Solution which is a consolidation of all of their instances into a singular platform. This is one of RTX’s most high-profile projects and they will be helping with moving from a hyper care phase into handling defects and QA work!

Requirements:

• 5+ years’ experience as a Senior ServiceNow Developer (experience w/ consolidations) in a large enterprise environment
  • End-to-end development within ServiceNow
• 5+ years JavaScript, JQuery, protype and Jelly scripting experience in ServiceNow
• Experience with web technologies including API's / CSS / XML / HTML / Webservices
• Understanding of how ITIL practices work together to provide effective service product lifecycle and create business value and positive customer outcomes
• Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment

Nice to haves:

• Certified ServiceNow Administrator
• ServiceNow Developer Certification
• Hands-on experience with Flow Designer & Service Catalog Development
• ITIL Certification

Responsibilities:

• Developing solution based on business requirements in the RTX ServiceNow platform modules, workflow, and integration possibilities.

• Review and understand client specific processes and overall performance, identify, and create solutions to improve results, processes and data, while meeting stakeholder goals and expectations.
• Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs, and notifications
• Develop existing and custom applications within ServiceNow including integrations with other applications
• Develop necessary development documentation as needed e.g., project plan, technical design, developer notes, user manual etc.
• Performs migration activities Dev to QA, QA to Prod.
• Coordinates installation of ServiceNow upgrades and/or service packs. Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, new functionality, enhancements, or error correction

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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