Sr. ServiceNow Developer

Overview:

We are seeking a skilled ServiceNow Developer to join our dynamic team. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing ServiceNow solutions to meet business requirements. You will collaborate with various stakeholders to understand their needs and translate them into technical solutions leveraging the ServiceNow platform. This role requires strong technical expertise in ServiceNow development, configuration, customization, and integration.

Responsibilities:

• Design, develop, and implement ServiceNow solutions based on business requirements.
• Customize and configure ServiceNow applications, modules, forms, workflows, and UI components.
• Develop and maintain ServiceNow integrations with other systems using REST, SOAP, and other integration methods.
• Collaborate with business stakeholders to gather requirements and translate them into technical specifications.
• Provide technical expertise and guidance on best practices for ServiceNow development and configuration.
• Troubleshoot and resolve issues related to ServiceNow applications and integrations.
• Create and maintain technical documentation for ServiceNow solutions, including design documents, configuration guides, and release notes.
• Perform unit testing, integration testing, and user acceptance testing for ServiceNow applications and enhancements.
• Stay updated on the latest ServiceNow features, functionalities, and industry trends.
• Participate in the continuous improvement of ServiceNow processes, tools, and methodologies.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or related field.
• Proven experience as a ServiceNow Developer with at least 3 years of experience.
• Experience with ServiceNow development technologies such as JavaScript, HTML, CSS, Jelly, and AngularJS.
• Hands-on experience with ServiceNow scripting (Business Rules, Client Scripts, UI Policies, etc.).
• Experience with ServiceNow integration tools and techniques (REST, SOAP, MID Server, etc.).
• ServiceNow certification(s) such as Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or equivalent, preferred.

Preferred Skills:

• Experience with ServiceNow IT Service Management (ITSM) and other ServiceNow applications (ITOM, ITBM, etc.).
• Knowledge of ITIL framework and IT service management processes.
• Experience with ServiceNow Performance Analytics and Reporting.
• Familiarity with Agile development methodologies.
• HR Service Delivery, ITSM or Workplace Services experience
• Service portal experience
• ServiceNow Certifications
• Knowledge of the ServiceNow data model (including task hierarchy, CMDB, user, groups and roles, data relationships) or other relevant data modeling exposure.
• Servicenow data model is covered under the CSA certification

Job Types: Full-time, Permanent