Job
Description
About Locuz: SHI | Locuz we are a security-driven digital transformation company with a global presence, including multiple locations across India. We specialize in integrating AI, cloud, automation, and cybersecurity to solve complex business challenges, from cloud operations to high-performance computing, while ensuring security is at the core of every solution we deliver. Skill Sr. ServiceNow Developer Exp 5+years Location Hyderabad Work Mode Work from Office (Monday to Friday) No Remote / Hybrid Responsibilities Include, but not limited to: · Implement ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations. · Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer. · Identify potential “problem” areas within customer ServiceNow environments and provide advice on problem resolution. · Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform. · The Senior ServiceNow Developer will complete all work within agreed timescales and KPI’s. · Assist SHI teams in managing project timelines and customer expectations. · See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM. · Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations. · Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning. · Learn and follow the ITAM department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with SHI quality standards. Qualifications Bachelor's Degree or relevant work experience required · Minimum 5 years holding a position configuring and customizing ServiceNow projects · Minimum of 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.) · Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.). · Detailed knowledge of ITIL methodologies, JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog). · Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0) Preferred Skills/Qualifications · ServiceNow Implementation Specialist in three or more applications preferred · Additional experience within the IT or Software Asset Management field · A second language (preferably French or Spanish) will be an advantage Certifications Required The ideal candidate will hold the following accreditations; if the accreditations are not currently held the successful candidate will be required to study and pass all the following accreditations within a short period of commencing the role. If the mandatory certifications are not currently held then you will be required to study and pass the following mandatory certifications at a minimum within a 6-month period of commencing the role: Mandatory certifications: · ServiceNow System Administrator · ServiceNow Fundamentals · ServiceNow Implementation Methodology Fundamentals · ServiceNow Platform Implementation · ITAM all modules · ITSM all modules through to ITSM Professional · CMDB and Vendor Portfolio Management · ITOM module, focusing on Discovery and cloud management Supplemental certifications: All LISA Training Modules & Exams Unique Requirements · It is expected that this role may require infrequent travel both nationally and internationally (max 10%) Interested candidates mail CV to gopikrishna.silagani@locuz.com Show more Show less
