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About the Role

Senior Business Analyst


pre-sales discovery calls


Key Responsibilities

Business Analysis & Product Ownership

  • Own the product vision, roadmap, and client alignment post-sale.
  • Gather, analyse, and translate business requirements into functional specifications, user stories, and acceptance criteria.
  • Act as a

    bridge between clients, designers, developers, and QA

    teams, ensuring a shared understanding.
  • Create detailed

    BRDs, user journeys, wireframes, workflows, and epics

    using modern tools.
  • Lead

    backlog grooming

    , sprint planning, and work prioritisation in Agile teams.


Stakeholder Communication

  • Maintain transparent communication with internal and external stakeholders across project lifecycles.
  • Present product updates, demos, and roadmap milestones to clients.
  • Facilitate workshops, brainstorming sessions, and validation meetings with business users and technical teams.


Documentation Excellence

  • Deliver high-quality, structured documentation including:
  • Business Requirement Documents (BRD)
  • Functional Specification Documents (FSD)
  • User Manuals / Training Material
  • Executive Summaries & Presentations
  • Use

    AI-powered writing and productivity tools

    (like Notion AI, ChatGPT, Scribe, Grammarly, etc.) to fast-track documentation and insights.


Pre-Sales Support (as needed)

  • Join discovery sessions to understand client pain points.
  • Support proposal creation with flow diagrams, mockups, and solution documents.
  • Collaborate with Sales & Tech teams to scope deliverables and timelines.


Required Skills & Qualifications

Education

  • Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
  • MBA or related certifications (CBAP, PMI-PBA) are a plus.

  • Experience

    • 5+ years

      of experience in an

      IT services

      or

      software product

      company.
    • Demonstrated success in

      client-facing, post-sales roles

      (preferably with Agile teams).
    • Prior experience working on

      AI/ML or data-heavy platforms

      is a strong advantage.


    Tools & Technical Knowledge

    • Strong understanding of Agile (Scrum/Kanban) delivery models.
    • Hands-on with tools like JIRA, Confluence, Miro, Lucidchart, and MS Visio.
    • Proficient in Office 365/Google Workspace (Docs, Sheets, Slides).
    • Familiarity with APIs, SaaS, and basic technical architecture is preferred.
    • Experience with AI tools for documentation, note-taking, or flow creation is highly desirable.


    Soft Skills

    • Exceptional written and verbal communication.
    • Strong stakeholder management and conflict resolution abilities.
    • High attention to detail with structured thinking.
    • Proactive, organised, and deadline-driven with a problem-solving mindset.


    Why Join Us?

    • Work on next-gen

      AI-led digital transformation

      projects.
    • Collaborate directly with

      founders, CTOs, and senior product leaders

      .
    • Accelerate your career in an

      innovation-first

      company culture..


    Apply Now

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