About the Company Neurealm is a next-gen tech powerhouse born from the merger of GS Lab | GAVS, backed by Kedaara Capital. With a strong focus on AI, data, cybersecurity, and platform engineering, we help 250+ global enterprises across industries modernize and operate smarter. We are the right-sized partner for Engineering, Modernization, and RunOps, blending human intelligence with the latest technologies to help businesses across industries such as Healthcare and Technology make smart progress. Our team members, whom we call "Neuronauts,” thrive in an environment driven by innovation, trust, and continuous learning. We encourage everyone to challenge boundaries and explore the edge of what’s possible. With 4000+ Neuronauts across India, the US, and Europe, we blend deep engineering expertise with innovation from Neurealm Labs to deliver real-world impact. Our culture thrives on performance, creativity, and collaboration, guided by the values of Respect, Integrity, Trust, and Empathy (RITE). Join us to be part of a purpose-led, AI-driven future where your ideas and impact matter. About the Role We are seeking an experienced and passionate Product Manager to lead the strategy, roadmap, and delivery of our Healthcare Information Systems (HIS) and Electronic Medical Records (EMR) products. The ideal candidate will possess a deep understanding of clinical workflows, healthcare regulations, interoperability standards, and the unique challenges faced by healthcare providers. You will be the voice of the customer, translating market needs into compelling product features that drive adoption, user satisfaction, and business growth. Experience Range : 10-15 Years Responsibilities Product Strategy & Vision: Define and articulate a clear product vision and strategy for your HIS/EMR portfolio, aligning with the company's overall business objectives and market opportunities. Conduct comprehensive market research, competitive analysis, and customer segmentation to identify unmet needs, market trends, and competitive differentiators. Develop and maintain a compelling product roadmap, prioritizing initiatives based on strategic value, customer impact, technical feasibility, and business ROI. Customer & Market Expertise: Act as the primary subject matter expert for HIS/EMR within the organization, staying abreast of evolving clinical practices, healthcare policies (e.g., HIPAA, GDPR, local regulations in India), and interoperability standards (e.g., HL7, FHIR). Engage directly with healthcare providers, administrators, clinicians, and patients to deeply understand their workflows, pain points, and emerging needs. Translate complex clinical and operational requirements into clear, concise, and actionable product specifications, user stories, and acceptance criteria. Product Development & Execution: Lead the entire product lifecycle from ideation through design, development, launch, and post-launch optimization, leveraging Agile/Scrum methodologies. Collaborate closely with cross-functional teams including Engineering, UX/UI Design, Clinical Informatics, Quality Assurance, Sales, Marketing, and Customer Success. Manage and prioritize the product backlog, ensuring alignment with the roadmap and efficient execution by development teams. Oversee the design and development of intuitive and efficient user interfaces that enhance clinical usability and patient engagement. Interoperability & Integrations: Drive the strategy for seamless integration with other healthcare systems (e.g., PACS, LIS, RCM, billing systems, public health registries) and external partners. Champion the adoption and implementation of healthcare interoperability standards (e.g., HL7, FHIR, DICOM) to ensure data exchange capabilities. Evaluate and manage strategic partnerships or third-party integrations that enhance product value. Go-to-Market & Commercialization: Partner with Marketing and Sales to develop compelling product messaging, positioning, and go-to-market strategies. Support sales enablement through product training, demonstrations, and creation of sales tools and collateral. Monitor product performance, analyze key metrics (e.g., adoption rates, user engagement, revenue), and use data-driven insights to inform product iterations and improvements. Regulatory Compliance & Quality: Ensure all product features and functionalities comply with relevant healthcare regulations, data privacy laws, and industry best practices. Work closely with legal and compliance teams to mitigate risks and ensure product safety and effectiveness. Qualifications Demonstrable expertise in healthcare clinical workflows (e.g., inpatient, outpatient, specialty-specific), hospital operations, and administrative processes. Experience with specific EMR/HIS platforms (e.g., Epic, Cerner, Allscripts, Meditech, or leading Indian EMR/HIS systems). Experience with artificial intelligence (AI) or machine learning (ML) applications in healthcare. Certifications in Product Management (e.g., CSPO, PMC, CSM Level 5) or Project Management (PMP). 10+ years of progressive experience in product management, with at least 5+ years specifically focused on Healthcare Information Systems (HIS) and/or Electronic Medical Records (EMR) software. In-depth understanding of healthcare interoperability standards (HL7, FHIR) and experience with integration strategies. Strong knowledge of relevant healthcare regulations and compliance frameworks (e.g., HIPAA, local data privacy laws). Proven track record of successfully defining, launching, and managing complex software products throughout their lifecycle. Experience working in an Agile/Scrum development environment. Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences (technical, clinical, business). Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Ability to thrive in a fast-paced, dynamic, and highly regulated environment. Familiarity with UX principles and user-centred design methodologies. Show more Show less
About the Company : Neurealm is the result of a strategic merger between the former GS Lab | GAVS, united under a bold new vision and backed by Kedaara Capital, one of India’s premier private equity firms. This powerful alliance brings together deep engineering expertise and AI-driven innovation to create a next-generation technology powerhouse. We are the right-sized partner for Engineering, Modernization, and RunOps, blending human intelligence with the latest technologies to help businesses across industries such as Healthcare and Technology make smart progress. With offerings in Digital Platform Engineering, Data, AI, Cybersecurity, and Technology Operations, and delivery centers in India and the US, we empower 250+ global enterprises. We are driven by an engineering mindset and powered by Neurealm Labs—our innovation engine—to transform ideas into real-world impact through new-age offerings, solutions, frameworks, and accelerators. Our strong technology alliances and academic partnerships further power the future-ready ecosystems we build for our clients. Guided by our core values of Respect, Integrity, Trust, and Empathy (RITE), and a deep commitment to ESG initiatives, we believe that doing well and doing good go hand in hand. We are a family of 4000+ Neuronauts with offices in Chennai, Pune, and Vadodara, and a global presence across the US and Europe. Our Culture : At Neurealm, we believe in the power of performance, creativity, and collaboration. Our team members, whom we call "Neuronauts," thrive in an environment driven by innovation, trust, and continuous learning. We encourage everyone to challenge boundaries and explore the edge of what’s possible. Join us and be part of a purpose-led, AI-driven future. At Neurealm, your ideas matter, your work has impact, and your career can reach new heights. We look forward to the possibility of welcoming you into our world — now as Neurealm — where human ingenuity and technology come together to shape what’s next. About the Role : Network Implementation Engineer : Seeking proactive and detail-oriented engineers to design, implement, and support low-latency connectivity solutions for clients and internal infrastructure, adhering to company standards. This role involves collaborating with other teams, ensuring timely escalation resolution, and knowledge transfer to the Service Operations (NOC) Team. Responsibilities : Design, deploy, and escalate for large service provider network infrastructure. Perform daily environment checkouts post-changes. Create valid implementation configurations. Support deployment and maintenance of network devices (switches, routers, firewalls). Apply configuration changes via change control processes. Perform peer configuration reviews. Implement network infrastructure changes professionally. Participate in on-call rotation. Troubleshoot customer issues related to changes. Participate in daily change review meetings. Collaborate with network engineering on client solutions. Mentor and guide team members. Qualifications : 10+ years deploying/supporting network equipment in service provider or large enterprise. 5+ years on financial networks, ideally with exchange market data. Experience with Juniper, Arista, Fortinet, and/or Cisco. CCNP/JNCIP - CCIE or equivalent knowledge. Proficient in OSPF, BGP, MPLS. Expert knowledge of Multicast Routing (IGMP, PIM, MSDP). Expert knowledge of TCP, UDP, and upper layer protocols. Experience with high-speed, low-latency financial market connectivity. Familiarity with Ansible, Linux, Python. Strong analytical and problem-solving skills for system recovery. Clear verbal and written communication. Detail-oriented and self-motivated. Ability to work independently. Creative and collaborative mindset. Interest in cutting-edge technology. Driven to learn and develop. Understanding of JIRA. WORK MODE and TIMINGS : Remote & Shift: 5:30 AM to 2:30 PM IST (should cover Saturdays and take off any other day in the week instead. Work hours to start early - 5:00 - 5:30 AM in the morning for 9 hrs shift) Immediate/Early Joiners Preferred****- Equal Opportunity Statement : Neurealm is committed to diversity and inclusivity in the workplace.
We are looking for a detail-oriented and strategic Senior Business Analyst with deep expertise in Healthcare Information Systems (HIS) and Electronic Medical Records (EMR). The ideal candidate will bridge business needs with technical solutions by gathering and translating complex healthcare workflows into actionable product requirements. This role demands a strong understanding of clinical operations, regulatory compliance, and healthcare interoperability standards. You will play a pivotal role in supporting the Product Manager, collaborating with stakeholders, and ensuring seamless product delivery that meets both user expectations and compliance mandates. About the Role : The Senior Business Analyst will be responsible for analyzing business needs and translating them into technical requirements, ensuring that the product aligns with healthcare regulations and standards. Responsibilities : Business Analysis & Requirements Gathering: Collaborate with Product Managers, clinicians, and stakeholders to elicit, analyze, and document business requirements for HIS/EMR systems. Conduct process mapping and gap analysis for existing workflows in hospital and clinical settings. Translate healthcare and operational needs into clear, structured requirements (BRDs, FRDs, user stories, and acceptance criteria). Stakeholder Engagement: Engage with healthcare providers, administrators, and end-users to identify pain points, improvement areas, and user needs. Conduct workshops, interviews, and shadowing sessions to understand the clinical and administrative workflow context. Product Lifecycle Support: Work closely with Product, Design, and Engineering teams to ensure clarity and alignment of requirements throughout the product lifecycle. Assist in backlog grooming, sprint planning, and Agile ceremonies. Validate deliverables against business requirements through reviews, UAT coordination, and documentation. Healthcare Standards & Compliance: Ensure business requirements align with healthcare regulations (HIPAA, GDPR, NDHM), interoperability standards (HL7, FHIR), and patient safety protocols. Support the Product and Compliance teams in preparing audit trails and risk assessments for new features or integrations. Data-Driven Insights & Documentation: Monitor and analyze product usage, adoption, and performance metrics to inform future enhancements. Prepare detailed business and technical documentation, including process flows, wireframes, and system impact analyses. Integration & Interoperability: Support the integration of HIS/EMR platforms with third-party systems such as PACS, LIS, billing, or regulatory registries. Coordinate with development teams to ensure seamless data exchange and adherence to HL7, FHIR, and other interoperability standards. Qualifications : Bachelor's degree in healthcare, life sciences, computer science, or a related field; certifications such as CBAP, CSM, or CSPO are a plus. Required Skills : 8+ years of experience as a Business Analyst in Healthcare IT, preferably with exposure to HIS/EMR platforms (Epic, Cerner, Meditech, Allscripts, or Indian HIS platforms). Strong understanding of healthcare workflows, hospital operations, and regulatory frameworks. Experience in writing user stories, BRDs, FRDs, and performing UAT. Familiarity with HL7, FHIR, and clinical coding systems (ICD, CPT, SNOMED). Excellent communication, stakeholder management, and problem-solving skills. Experience working in Agile/Scrum environments. Preferred Skills : Experience working in Agile/Scrum environments. We are committed to diversity and inclusivity in our hiring practices.
About Us:- Neurealm is the result of a strategic merger between the former GS Lab | GAVS, united under a bold new vision and backed by Kedaara Capital, one of India’s premier private equity firms. This powerful alliance brings together deep engineering expertise and AI-driven innovation to create a next-generation technology powerhouse. We are the right-sized partner for Engineering, Modernization, and RunOps, blending human intelligence with the latest technologies to help businesses across industries such as Healthcare and Technology make smart progress.With offerings in Digital Platform Engineering, Data, AI, Cybersecurity, and Technology Operations, and delivery centers in India and the US, we empower 250+ global enterprises. We are driven by an engineering mindset and powered by Neurealm Labs—our innovation engine—to transform ideas into real-world impact through new-age offerings, solutions, frameworks, and accelerators. Our strong technology alliances and academic partnerships further power the future-ready ecosystems we build for our clients.Guided by our core values of Respect, Integrity, Trust, and Empathy (RITE), and a deep commitment to ESG initiatives, we believe that doing well and doing good go hand in hand. We are a family of 4000+ Neuronauts with offices in Chennai, Pune, and Vadodara, and a global presence across the US and Europe. Our Culture At Neurealm, we believe in the power of performance, creativity, and collaboration. Our team members, whom we call "Neuronauts," thrive in an environment driven by innovation, trust, and continuous learning. We encourage everyone to challenge boundaries and explore the edge of what’s possible. Join us and be part of a purpose-led, AI-driven future. At Neurealm, your ideas matter, your work has impact, and your career can reach new heights. We look forward to the possibility of welcoming you into our world — now as Neurealm — where human ingenuity and technology come together to shape what’s next !! JOB DESCRIPTION : Role Summary: We are seeking a Client Partner to support our senior US-based Client Partners in managing key strategic accounts. Primarily based in Bengaluru, India, this individual will act as an extension of the client-facing team , ensuring seamless coordination across delivery, operations, and account growth initiatives. This is a high-visibility, business-facing role with direct exposure to client strategy, solutioning, and executive reporting. Key Responsibilities: Client Account Support : Work closely with the US-based Client Partners on managing strategic technology clients. Coordinate internal stakeholders across delivery, pre-sales, inside-sales, operations and solutioning in India. Prepare client presentations, QBR decks, performance reports, and renewal documentation. Track ongoing engagements and ensure timely escalations and resolutions. Client interaction Work closely with India (GCC) leadership Be a point of contact for new requirements, escalations, quality and deliverables Be liaison between the delivery team and GCC leadership in terms of communication, resourcing etc. Operational Oversight : Drive accountability across delivery teams to meet SLAs, KPIs, and client expectations. Manage internal cadences to monitor progress on deliverables, billing, and resource allocation. Support commercial and pricing discussions with data-backed analysis and inputs. Strategic Initiatives : Assist in building account growth plans, mining strategies, and expansion roadmaps. Contribute to proposal responses, case studies, and value articulation materials. Support stakeholder engagement mapping, including org charts and relationship tracking. Ideal Profile: 6–10 years of experience in account management or client services in IT, Engineering, or R&D services. (overall experience min 15 years) Strong background in IT service industry with handling multiple accounts is a must Understanding of telecom, networking, communication, ISV/SaaS/Enterprise domain is a big plus Excellent communication and collaboration skills, with the ability to work across time zones. Strong organizational and analytical abilities. Prior exposure to US clients or global account teams is strongly preferred. Self-starter who thrives in a fast-paced, client-centric environment. Ready to learn and adapt fast changing technology landscape of AI Why This Role is Unique: This is a pivotal role that blends client intimacy with internal execution , offering significant learning and visibility into strategic account management. You’ll operate at the intersection of business growth, delivery, and executive communications, directly impacting client success and account expansion.
About the Company : Neurealm is the result of a strategic merger between the former GS Lab | GAVS, united under a bold new vision and backed by Kedaara Capital, one of India’s premier private equity firms. This powerful alliance brings together deep engineering expertise and AI-driven innovation to create a next-generation technology powerhouse. We are the right-sized partner for Engineering, Modernization, and RunOps, blending human intelligence with the latest technologies to help businesses across industries such as Healthcare and Technology make smart progress. With offerings in Digital Platform Engineering, Data, AI, Cybersecurity, and Technology Operations, and delivery centers in India and the US, we empower 250+ global enterprises. We are driven by an engineering mindset and powered by Neurealm Labs—our innovation engine—to transform ideas into real-world impact through new-age offerings, solutions, frameworks, and accelerators. Our strong technology alliances and academic partnerships further power the future-ready ecosystems we build for our clients. Guided by our core values of Respect, Integrity, Trust, and Empathy (RITE), and a deep commitment to ESG initiatives, we believe that doing well and doing good go hand in hand. We are a family of 4000+ Neuronauts with offices in Chennai, Pune, and Vadodara, and a global presence across the US and Europe. Our Culture : At Neurealm, we believe in the power of performance, creativity, and collaboration. Our team members, whom we call "Neuronauts," thrive in an environment driven by innovation, trust, and continuous learning. We encourage everyone to challenge boundaries and explore the edge of what’s possible. Join us and be part of a purpose-led, AI-driven future. At Neurealm, your ideas matter, your work has impact, and your career can reach new heights. We look forward to the possibility of welcoming you into our world — now as Neurealm — where human ingenuity and technology come together to shape what’s next !! About the Role : Position - VRa/VRo Exp - 4-6 yrs Location - Pune Job Description : Strong experience with VMware ecosystem: vRA, vRO, vSphere, ESXi, vSAN, vROps Expertise in scripting and automation using PowerCLI, vRO, and other tools Hands-on experience with cloud templates for provisioning Integration experience with external systems such as IPAM, AD, Monitoring, etc. Proficiency in configuration management tools (Ansible, Chef) Strong analytical and troubleshooting skills, particularly in automated environments Required Skills : Strong experience with VMware ecosystem Expertise in scripting and automation Hands-on experience with cloud templates Integration experience with external systems Proficiency in configuration management tools Strong analytical and troubleshooting skills Equal Opportunity Statement : We are committed to diversity and inclusivity.
About the Company : Neurealm is the result of a strategic merger between the former GS Lab | GAVS, united under a bold new vision and backed by Kedaara Capital, one of India’s premier private equity firms. This powerful alliance brings together deep engineering expertise and AI-driven innovation to create a next-generation technology powerhouse. We are the right-sized partner for Engineering, Modernization, and RunOps, blending human intelligence with the latest technologies to help businesses across industries such as Healthcare and Technology make smart progress. With offerings in Digital Platform Engineering, Data, AI, Cybersecurity, and Technology Operations, and delivery centers in India and the US, we empower 250+ global enterprises. We are driven by an engineering mindset and powered by Neurealm Labs—our innovation engine—to transform ideas into real-world impact through new-age offerings, solutions, frameworks, and accelerators. Our strong technology alliances and academic partnerships further power the future-ready ecosystems we build for our clients. Guided by our core values of Respect, Integrity, Trust, and Empathy (RITE), and a deep commitment to ESG initiatives, we believe that doing well and doing good go hand in hand. We are a family of 4000+ Neuronauts with offices in Chennai, Pune, and Vadodara, and a global presence across the US and Europe. About the Role : At Neurealm, we believe in the power of performance, creativity, and collaboration. Our team members, whom we call "Neuronauts," thrive in an environment driven by innovation, trust, and continuous learning. We encourage everyone to challenge boundaries and explore the edge of what’s possible. Join us and be part of a purpose-led, AI-driven future. At Neurealm, your ideas matter, your work has impact, and your career can reach new heights. We look forward to the possibility of welcoming you into our world — now as Neurealm — where human ingenuity and technology come together to shape what’s next !! Responsibilities : Strong hands-on experience in Python development Experience in web scraping and data extraction techniques Qualifications : Experience Range: 5 to 8 years Location: Pune (Hybrid) Required Skills : Strong hands-on experience in Python development Experience in web scraping and data extraction techniques Preferred Skills : Exposure to FastAPI Experience or familiarity with GenAI / LLMs Knowledge of testing frameworks (e.g., PyTest) and CI/CD pipelines Data migration and data engineering experience (ETL, pipelines, transformations) Experience working with Fast API
Job Summary: We are looking for a seasoned Product Owner to lead the strategy and delivery of our Healthcare Information Systems (HIS) and Electronic Medical Records (EMR) products. You will define the product vision, roadmap, and priorities aligned with business goals and customer needs. Collaborate with cross-functional teams to deliver innovative, user-centric healthcare solutions. Engage with clinicians and administrators to gather insights and translate them into actionable product features. Ensure compliance with healthcare regulations (HIPAA, GDPR, etc.) and interoperability standards (HL7, FHIR). Drive integration strategies with external systems like PACS, LIS, and billing platforms. Use Agile/Scrum methodologies to manage the product lifecycle from concept to launch. Leverage market research and analytics to inform product decisions and measure success. Preferred experience with EMR platforms like Epic, Cerner, or Indian HIS systems. 10+ years in product management, with 5+ in healthcare tech, is required. Location - Chennai Mode - WFO
Job Description: We are seeking a Freshservice Administrator to manage and optimize our IT service management (ITSM) platform. The ideal candidate will configure workflows, automate processes, integrate third-party tools, and ensure efficient ticket management. Key Responsibilities: Administer, configure, and maintain the Freshservice ITSM platform. Create and customize workflows, automation rules, SLA policies, and ticket routing. Manage user roles, permissions, and access controls. Develop and maintain service catalogs, knowledge base articles, and asset management. Integrate Freshservice with third-party tools (e.g., Microsoft 365, Slack, Jira, etc.). Monitor system performance, troubleshoot issues, and provide user training. Generate and analyze reports for service performance and process improvements. Ensure compliance with ITIL best practices and organizational policies. Required Skills & Qualifications: Bachelors degree in IT, Computer Science, or a related field (preferred). 1-3+ years of experience administering Freshservice or similar ITSM platforms. Strong understanding of ITIL principles and ITSM best practices. Experience with automation, workflow design, and API integrations. Proficiency in Freshservice Admin Console, reporting tools, and asset management. Strong analytical, troubleshooting, and communication skills. Preferred Qualifications: Freshservice certification or prior experience in a similar role. Knowledge of scripting (JavaScript, Python, or PowerShell) for automation. Experience integrating Freshservice with third-party applications.
Pune, Maharashtra, India Department AI/ML Job posted on Jun 11, 2025 Employment type Full Time Employee About the Role: We are looking for a highly skilled and visionary AI Architect to lead the design, development, and implementation of Generative AI solutions across AWS and Microsoft Azure environments. This role is pivotal in shaping our GenAI strategy through the creation of scalable, secure, and responsible AI systems—leveraging both agentic and non-agentic workflow designs. You will provide technical leadership in architecting AI-powered solutions that span across retrieval-augmented generation (RAG), vector search, foundation models, prompt engineering, and enterprise-grade AI governance—all within the AWS and Azure cloud ecosystems. Key Responsibilities: Architect and deliver generative AI solutions in AWS (Bedrock, SageMaker) and Azure (Azure OpenAI, Azure ML) environments. Lead the design of agentic workflows using frameworks such as AWS Agents for Bedrock or Azure orchestration tools. Build non-agentic AI pipelines using RAG (Retrieval-Augmented Generation) methodologies with vector databases (e.g., Amazon OpenSearch, Azure Cognitive Search). Design and implement prompt engineering and prompt management strategies for large language models (LLMs) in cloud services. Evaluate and integrate foundation models (e.g., GPT, Claude, Titan, Phi-2, Falcon, Mistral) via Amazon Bedrock or Azure OpenAI. Develop chunking and indexing strategies for unstructured data to support vector-based search and RAG workflows. Ensure strong AI governance and responsible AI practices, including security, explainability, auditability, and ethical usage in alignment with enterprise policies. Collaborate with data engineering and DevOps teams to ensure seamless data pipeline integration, model lifecycle management, and CI/CD automation. Guide the development of reference architectures, best practices, and reusable components for GenAI use cases across business units. Stay current with evolving GenAI capabilities in AWS and Azure ecosystems, providing technical thought leadership and strategic guidance. Required Qualifications: Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. 8+ years of experience in software/data architecture with 3+ years in AI/ML, including hands-on work with generative AI solutions. Proven experience designing and deploying AI workflows using: AWS: Amazon Bedrock, SageMaker, Lambda, DynamoDB, OpenSearch. Azure: Azure OpenAI, Azure ML, Azure Cognitive Services, Cognitive Search. Expertise in RAG pipeline architecture, prompt engineering, and vector database design. Familiarity with tools and frameworks for AI agent orchestration (e.g., LangChain, Semantic Kernel, AWS Agent Framework). Strong understanding of cloud security, identity management (IAM, RBAC), and compliance in enterprise environments. Proficiency in Python and hands-on experience with modern ML libraries and APIs used in AWS and Azure. Preferred Qualifications: Experience working with LLMOps tools in cloud environments (e.g., model monitoring, logging, performance tracking). Understanding of fine-tuning strategies, model evaluation, and safety/risk management of GenAI models. Familiarity with serverless architecture, containerization (ECS, AKS), and CI/CD practices in AWS/Azure. Ability to translate business problems into scalable AI solutions with measurable outcomes
Pune, Maharashtra, India Department IT Software Development Test Engineering Job posted on Jul 07, 2025 Employment type Full Time Employee Job Title: Automation Test Engineer (Python) Experience: 2-5 years Location: Bangalore (Hybrid – 2 Days in Office: Monday & Wednesday, 3 Days Remote) We are seeking a highly skilled and detail-oriented Automation Test Engineer proficient in Python. This individual will play a key role in ensuring the stability and reliability of our software products by developing and executing automated tests, identifying and triaging failures, reporting issues and helping defects. In addition to technical expertise, the ideal candidate should have strong curiosity, be willing to learn new technologies, should have excellent collaboration skills and be proactive to work closely with cross-functional teams including Developers/System Test Leads to ensure a smooth and efficient testing process. Key Responsibilities: Automation Testing: Design, develop, and maintain automated tests using Python and relevant testing frameworks (e.g., pytest, unittest, Selenium, etc.). Execute automated tests across multiple releases and environments, ensuring all defects are identified and logged. Analyze test results and investigate failures, take ownership of triaging to characterise environmental or setup failures from actual software defects Collaborate with test leaders and with developers to identify root causes and provide solutions. Collaboration & Cross-Functional Communication: Actively collaborate with developers, product owners and other stakeholders to understand product features and requirements. Participate in meetings to align on priorities, timelines, and quality expectations. Provide clear and actionable feedback to developers and other team members to ensure smooth resolution of issues. Test Documentation & Reporting: Maintain detailed test cases, test scripts, and test logs to track test progress and outcomes. Communicate testing status, risks, and results clearly to the team and management, ensuring transparency and accountability. Requirements: Technical Skills: Strong proficiency in Python and experience with Python-based test automation tools and libraries (e.g., pytest, unittest, Selenium, Robot Framework, etc.). Hands-on experience with test automation frameworks and CI/CD integration. Experience with version control systems, such as Git, and familiarity with branching, merging, and pull requests. Basic knowledge of dockers & Containers Basic knowledge of linux commands. Self-driven and an ability to learn new technologies on the go with the right guidance and mentorship. Strongly Preferred - Sonic & Networking Knowledge: Understanding of networking concepts is preferred: L2 and L3 forwarding concepts, such as ARP, Layer Aggregation/Link Aggregation Protocol (LAG/LACP), and Static Routing. Basic understanding of Routing protocols such as Open Shortest Path First (OSPF) or Border Gateway Protocol (BGP). Familiarity with Sonic (e.g., Sonic the open-source network operating system), network configurations, and related testing techniques. Collaboration Skills: Excellent communication skills with the ability to work effectively in a collaborative team environment. Maintaining open communication with all stakeholders. Demonstrating a proactive approach to learning and problem-solving. Problem-Solving & Analytical Skills: Strong analytical skills with a keen eye for detail and the ability to think critically to solve complex testing challenges. Ability to troubleshoot issues and provide clear, actionable feedback. Experience: 2+ years of experience in Automation testing and test automation with a focus on Python.
Pune, Maharashtra, India Department AI/ML Job posted on Jul 21, 2025 Employment type Full Time Employee A Principal Data Scientist job focuses on leading the development and application of machine learning models and data-driven solutions, often within a team or organization. This role involves both technical expertise in data science and leadership skills to guide other data scientists and collaborate with stakeholders. Here's a more detailed breakdown of the responsibilities: Core Responsibilities: Lead Data Science Initiatives: Drive the strategy and execution of data science projects, ensuring alignment with business goals. Develop and Deploy Machine Learning Models: Design, implement, and deploy machine learning models for various applications, including predictive modeling, classification, and recommendation systems. Mentor and Guide Data Scientists: Provide technical leadership and mentorship to junior data scientists, fostering their growth and development. Collaborate with Stakeholders: Work closely with product managers, engineers, and other teams to understand business needs and translate them into data-driven solutions. Stay Up-to-Date with Emerging Technologies: Continuously research and evaluate new machine learning techniques, tools, and platforms to improve the team's capabilities. Communicate Findings: Effectively communicate complex data insights and recommendations to both technical and non-technical audiences. Technical Skills: Advanced Machine Learning: Expertise in various machine learning algorithms, including supervised, unsupervised, and reinforcement learning techniques. Statistical Modeling: Strong foundation in statistical modeling, hypothesis testing, and experimental design. Programming Languages: Proficiency in Python or other relevant languages for data analysis and model development. Data Manipulation and Analysis: Experience with large datasets, data cleaning, and feature engineering. Cloud Computing: Familiarity with cloud platforms like AWS and Azure
Chennai, Tamil Nadu, India Practice General ITSM tools Administration Job posted on Jul 11, 2025 Employee Type Full Time Employee Experience range (Years) 2 years - 3 years Client Projects We are seeking a Freshservice Administrator to manage and optimize our IT service management (ITSM) platform. The ideal candidate will configure workflows, automate processes, integrate third-party tools, and ensure efficient ticket management. Key Responsibilities: Administer, configure, and maintain the Freshservice ITSM platform. Create and customize workflows, automation rules, SLA policies, and ticket routing. Manage user roles, permissions, and access controls. Develop and maintain service catalogs, knowledge base articles, and asset management. Integrate Freshservice with third-party tools (e.g., Microsoft 365, Slack, Jira, etc.). Monitor system performance, troubleshoot issues, and provide user training. Generate and analyze reports for service performance and process improvements. Ensure compliance with ITIL best practices and organizational policies. Required Skills & Qualifications: Bachelors degree in IT, Computer Science, or a related field (preferred). 1-3+ years of experience administering Freshservice or similar ITSM platforms. Strong understanding of ITIL principles and ITSM best practices. Experience with automation, workflow design, and API integrations. Proficiency in Freshservice Admin Console, reporting tools, and asset management. Strong analytical, troubleshooting, and communication skills. Preferred Qualifications: Freshservice certification or prior experience in a similar role. Knowledge of scripting (JavaScript, Python, or PowerShell) for automation. Experience integrating Freshservice with third-party applications.
Chennai, Tamil Nadu, India Department ITSM Job posted on Aug 06, 2025 Employment type Full Time Employee Job Title: CMDB Developer (ServiceNow ITOM) Job Description Develop and customize modules: Incident, Problem, Change, Request, and Knowledge Management Good servicenow Scripting knowledge. Configure UI policies, workflows, flow designer, client scripts, Notifications, Inbound actions, SLA Definitions and business rules. Exposure in Integration Hub spokes and Integrate with external systems using Oauth2.0. Manage asset lifecycle across hardware and software portfolios Experience in CMDB, Import set, Transform Maps and Service catalog, Service portal. Exposure in ITOM modules: Discovery, Event Management, IRE rules, MID Servers. Exposure in CMDB data models and Rest Integrations. Hand-on experience in Servicenow upgrade and cloning instance . Build automation workflows and monitor system health with Servicenow functionalities. Experience in Reports, Platform analytics and Performance Analytics. Experience in WSD(Workplace Service Delivery) and Major Incident Management Collaborate with stakeholders to capture service management needs and translate them into platform capabilities. Basic knowledge in the below is Mandatory: Exposure in ITOM modules? Yes/No Experience in CMDB and ITSM modules? Yes/No Experience in Servicenow upgrades and cloning? Yes/No Experience in flow designer and Inbound Email Action? Yes/No Exposure in Major incident Management customization? Yes/No Experience in Scoped Application? Yes/No
Chennai, Tamil Nadu, India Department General IT Product Development Job posted on Aug 06, 2025 Employee Type Full Time Employee Experience range (Years) 4 years - 8 years Functional Area Projects JD 4+ years of experience in an engineering role. Proficient in Java full stack development. Extensive experience with Spring Boot framework, Hibernate, PostgreSQL, AWS EC2, Docker Working knowledge of React, JavaScript/TypeScript. Working knowledge of Version Control Management tools like Perforce and Git. Working experience with object-oriented programming, relational database, and RESTful APIs.
Chennai, Tamil Nadu, India Division General IT Applications Development Job posted on Jun 13, 2025 Employee Type Full Time Employee Experience range (Years) 3 years - 6 years Functional Area Projects EMR Developer and Support : 3+ years of IT project delivery experience in Application Development and Support Manage 50+ distributed team across Development, Support, QA's, DevOps, Full stack Engineers (FSE), UI/UX and so on Closely work with Product Owners, SME' and Architects to convert the requirements into a workable deliverables as per client expectation. Domain experience in Healthcare. Experience in App Modernization initiatives and transform legacy Apps to Cloud environment. Experience in UI modernization and application performance improvement
Pune, Maharashtra, India Department IT Software Development Test Engineering Job posted on Apr 08, 2025 Employment type Full Time Employee As a Senior Python QA Automation Engineer, you will: Design, develop, and maintain robust automated test frameworks using Python. Implement and execute test cases for applications deployed on Kubernetes and cloud platforms (AWS, Azure, GCP). Integrate automation scripts with CI/CD pipelines (Jenkins, GitLab CI, etc.). Collaborate with development and DevOps teams to ensure seamless delivery of high-quality software. Perform performance, scalability, and security testing. Troubleshoot and resolve complex automation issues. Contribute to the continuous improvement of our testing processes and methodologies.
As a Senior Backend Engineer with 6+ years of experience in Golang, you will play a crucial role in designing and scaling modern, cloud-native infrastructure for our Pune/Bangalore location. Your deep expertise in Kubernetes and Docker will be essential in ensuring the smooth operation and growth of our IT applications. Additionally, your familiarity with cloud platforms such as AWS, GCP, and Azure, along with knowledge of DDI (DNS, DHCP, IPAM) and networking principles, will make you stand out in this role. This is a full-time employment opportunity where you will be part of the General IT Applications Development department. If you are passionate about utilizing your skills to contribute to the development of cutting-edge technology solutions, we encourage you to apply for this position.,
Chennai, Tamil Nadu, India Department IT Operations Job posted on Aug 13, 2025 Employment type Full Time Employee ITSM Responsibilities: Design, implement, and optimize IT Service Management processes based on ITIL best practices. Lead ITSM tool configuration, customization, and integration to enhance service delivery. Conduct regular assessments of ITSM processes to identify areas for improvement and implement changes accordingly. Collaborate with IT teams to ensure that service level agreements (SLAs) are met and continuously monitored. Provide training and support to staff on ITSM tools and processes to foster a culture of continuous improvement. Analyze service performance data and prepare reports for management to aid decision-making. Manage incident, problem, change, and release management initiatives to minimize disruptions and improve service availability. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in IT Service Management, preferably in a senior or lead role. Deep understanding of ITIL framework and certification (ITIL Expert preferred). Proficiency in using ITSM tools such as ServiceNow, BMC Remedy, or similar. Strong analytical and problem-solving skills with a focus on process optimization. Excellent communication and interpersonal skills, capable of working with technical and non-technical stakeholders. Ability to mentor and lead junior staff members and foster a collaborative team environment.
Chennai, Tamil Nadu, India Practice IT Server Administration Job posted on Aug 05, 2025 Employee Type Contractor Experience range (Years) 10 years - 14 years Client Projects Job Description Lenovo Private Limited is seeking a highly experienced and technically proficient consultantarchitect on VDI platforms such as Omnissa Horizon VDI (formerly VMware Horizon), Citrix VDI, and Azure VDI with over 10+ years of experience. This challenging role involves end-to-end responsibilities across the design, implementation, migration, and support of enterprise-scale VDI solutions. The core responsibilities to engage in early-stage assessments and drive technical strategy and execution through the full project lifecycle. Acting as a Subject Matter Expert (SME) VDI technologies on converged, hyperconverged and cloud infrastructure, and will also provide deep expertise in troubleshooting, triaging, and resolving complex issues in high-availability production environments. Ensuring adherence to project timelines and contract deliverables is essential for this role. The candidate will be responsible for providing timely solutions, updates, and fixes while maintaining a strong focus on customer satisfaction. The ideal candidate should have hands-on experience with virtual infrastructure, a solid understanding of VDI architecture, strong analytical and communication skills, and the ability to work independently on complex technical initiatives. Key Responsibilities Design scalable and secure VDI environments on on-prem and cloud infrastructure.Analyze existing customer landscape, architecture and recommend solutions roadmap and improvements. Define golden image strategies, identity integration, and access policies (MFA, Conditional Access). Deep understanding of underlying on-prem infrastructure and cloud environment to support the VDI environment. Implement FSLogix for profile management and optimize image performance across platforms. Experience in VDI migration projects from requirement capturing to planning to execution. Conduct performance baselining prepost-migration and optimize cost and operations. Monitor the health and performance of VDI infrastructure using native and industry standard tools.Act as L3 escalation point for complex VDI issues.Tune system performance and manage infrastructure capacity planning. Support pilot users during the transition phase.Create detailed design documents, migration runbooks, testing checklists, and knowledge base articles. Other Skills:Degree BEB. TechMCA in ITComputer Science Electronics Communication Electronics or higher. 10+ years of experience on VDI technologies like Horizon, Azure AVD, Citrix etc. Relevant cloud and VDI technologies certifications like such VCIXDTM, AZ-140, CCP-V etc. Good communication and interpersonal skills. Candidate should be flexible to work in 24 7 environment
Chennai, Tamil Nadu, India Practice General ITSM tools Administration Job posted on Jul 11, 2025 Employee Type Full Time Employee Experience range (Years) 2 years - 3 years Client Projects We are seeking a Freshservice Administrator to manage and optimize our IT service management (ITSM) platform. The ideal candidate will configure workflows, automate processes, integrate third-party tools, and ensure efficient ticket management. Key Responsibilities: Administer, configure, and maintain the Freshservice ITSM platform. Create and customize workflows, automation rules, SLA policies, and ticket routing. Manage user roles, permissions, and access controls. Develop and maintain service catalogs, knowledge base articles, and asset management. Integrate Freshservice with third-party tools (e.g., Microsoft 365, Slack, Jira, etc.). Monitor system performance, troubleshoot issues, and provide user training. Generate and analyze reports for service performance and process improvements. Ensure compliance with ITIL best practices and organizational policies. Required Skills & Qualifications: Bachelors degree in IT, Computer Science, or a related field (preferred). 1-3+ years of experience administering Freshservice or similar ITSM platforms. Strong understanding of ITIL principles and ITSM best practices. Experience with automation, workflow design, and API integrations. Proficiency in Freshservice Admin Console, reporting tools, and asset management. Strong analytical, troubleshooting, and communication skills. Preferred Qualifications: Freshservice certification or prior experience in a similar role. Knowledge of scripting (JavaScript, Python, or PowerShell) for automation. Experience integrating Freshservice with third-party applications.