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ServiceNow Architect

0 years

0 Lacs

Chennai, Tamil Nadu

Posted:2 days ago| Platform: SimplyHired logo

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Skills Required

Scripting Analytics

Work Mode

On-site

Job Type

Full Time

Job Description

Chennai, Tamil Nadu, India


Department
ITSM
Job posted on
Aug 06, 2025
Employment type
Full Time Employee
Job Title: CMDB Developer (ServiceNow ITOM)
Job Description
Develop and customize modules: Incident, Problem, Change, Request, and Knowledge Management
Good servicenow Scripting knowledge.
Configure UI policies, workflows, flow designer, client scripts, Notifications, Inbound actions, SLA Definitions and business rules.
Exposure in Integration Hub spokes and Integrate with external systems using Oauth2.0.
Manage asset lifecycle across hardware and software portfolios
Experience in CMDB, Import set, Transform Maps and Service catalog, Service portal.
Exposure in ITOM modules: Discovery, Event Management, IRE rules, MID Servers.
Exposure in CMDB data models and Rest Integrations.
Hand-on experience in Servicenow upgrade and cloning instance.
Build automation workflows and monitor system health with Servicenow functionalities.
Experience in Reports, Platform analytics and Performance Analytics.
Experience in WSD(Workplace Service Delivery) and Major Incident Management

Collaborate with stakeholders to capture service management needs and translate them into platform capabilities.

Basic knowledge in the below is Mandatory:
Exposure in ITOM modules? Yes/No
Experience in CMDB and ITSM modules? Yes/No
Experience in Servicenow upgrades and cloning? Yes/No
Experience in flow designer and Inbound Email Action? Yes/No
Exposure in Major incident Management customization? Yes/No
Experience in Scoped Application? Yes/No

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