About Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. Purpose Of The Position The CRM Lead Engineer plays a pivotal role in the technical design, development, implementation, and maintenance of CRM solutions. Your mission is to support key strategic and operational initiatives by ensuring that end-user needs for CRM solutions are met. Collaborating closely with technical teams and business stakeholders, the CRM Lead navigates the intricate landscape of technology and business acumen. Their critical combination of technical expertise and tactful business-facing skills enables seamless day-to-day management of the CRM platforms. What You'll Do Documentation: Create detailed documentation for new processes and technical solutions. Gather and document complex requirements. Translate business requirements into actionable CRM best practice solutions. Creation and management of User stories. Technical Solutions: Develop and maintain technical solutions to respond to business needs using CRM configuration and customization. Issue Resolution: Collaborate with business partners to understand and address business issues promptly. Stakeholder Communication: Provide clear communication to stakeholders, including customer support for existing tools and integrations with other vendor solutions. Establish strong relationships with new and existing CRM stakeholders. Configuration Management: Actively engage in and rigorously test configuration, customization, and integrations related to CRM platforms Vendor Management: Manage vendor communications and build strong partnerships with third-party partners related to the CRM platforms. Perform other duties as assigned. Career Level Expectations Manages projects/processes, works independently with limited supervision. Coaches and reviews the work of proficient and entry-level professionals. Handles difficult and complex problems. Desire for growth and professional development. Required Skills/Experience Bachelor's degree or equivalent combination of education and experience. 8+ years' experience in a Consulting/Admin role with enterprise CRM platforms such as Dynamics, Salesforce, Zoho etc. 8+ years experience leading requirement gathering workshops. Extensive experience with tools such as Azure DevOps Jira etc. Experience with at least two full lifecycle implementations of an enterprise CRM platform. Working knowledge of Azure services: Data Lake, Logic Apps, Data Factory, Synapse Link, Service Bus etc. Skills – sound judgement/decision-making, influencing, organization, adaptability, service orientation, interpersonal skills, and teamwork. Ability to professionally communicate fluently in verbal and written English. Ability to support a diverse and inclusive work environment. Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role. Preferred Requirements Experience with CRM development using any of the following: C#, Apex, Deluge, JavaScript. Experience with Zoho CRM specific functionality such as Zoho SDK, Canvas, Kiosk, Blue Print, Widgets, and/or Cadences. CRM Certifications are a plus. Experience using other Zoho products such as Zoho Analytics and Zoho Creator. Experience with Genesys telephony integrated with CRM is a plus. Experience with wireframing tools such as Figma a plus. Working knowledge of SQL. Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. Other skills or abilities – business acumen, cost consciousness, integrity/respect, strategic thinking, follow-through, vision, and complex problem-solving. Compliance Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures. Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.
About Us Convene Inc, an award-winning technology services and staffing solutions company headquartered in Tampa, Florida. Our offices and resources are spread throughout the US, Mexico, and India. We pride ourselves on our hands-on approach to identifying and securing top-tier talent across various industries. Our commitment to excellence and personalized service sets us apart in the competitive world of technical recruitment. We are extremely competitive, client-focused, and realize that our value is in our ability to deliver the right solutions at the right time. We are a remote-friendly culture with our company headquarters based in Tampa, FL. This position will report to our location in Chennai India. What We Offer: Convene offers an excellent work-life balance with no cap on earning potential. As a part of our team, you will be surrounded by passionate teammates pushing each other to exceed their own goals. Goals are clearly aligned with your deliverables. This is a position that allows you to help transform people's lives by placing them in their ideal positions with our clients. Flexible remote work arrangement – ability to go into our local office Opportunity to work with industry-leading clients Collaborative and supportive team environment Potential for high earnings through our competitive commission structure Professional development and networking opportunities What you’ll do Every member of our team directly affects our bottom line. We all have a focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. As a technical recruiter, you will play a crucial part in matching and placing exceptional talent for our projects and prestigious clients. You will be a good fit for this role if: You’ve worked as a Technical Recruiter and have demonstrated success You like to hunt for great talent and match them to ideal positions You can, and do, own the full recruiting cycle You can, and do, maintain relationships with potential candidates You love to learn new things You are constantly chasing the next goal You take pride in your process and deliverables Responsibilities: Source, screen, and evaluate candidates for a diverse range of technical positions Proficiency with applicant tracking systems, recruitment tools and materials Collaborate closely with team members to ensure a smooth recruitment process Manage multiple open roles across the spectrum simultaneously Conduct initial interviews and assessments of candidates Cold call, qualify, screen and prep candidates and clients for interviews and assist in the negotiation of job offers Conduct reference checks on candidates Maintain detailed records of candidate interactions and progress Provide regular updates to internal stakeholders Diligently follow up on all the relevant task assigned and take it to successful closure Ensure an outstanding candidate experience throughout the recruitment process Requirements: ++ Experience in recruiting for the following: .NET, C#, Business Analyst, Microsoft, SalesForce Experience in recruiting for a staffing agency Excellent verbal and written communication skills Consistently perform high outbound activity to source clients and candidates Must be comfortable establishing relationships over the phone Ability to work independently and as part of a team in a fast-paced environment Act with integrity, confidentially, and an ethical mindset Strong understanding of various technical roles in IT and relevant skill sets Demonstrated effective negotiation skills Working cross time zones with a significant part of your workday being in US hours Nice to Have: ++ Experience in recruiting for Data, AI and Machine Learning roles. ++ Have your own network and tools for candidate production sector Compensation & Benefits This is a fixed base + commission opportunity where you will earn a commission for each successfully placed candidate. Your earning potential is directly tied to your performance and success in identifying and placing top talent. This is an excellent opportunity for someone who is goal-oriented, has a competitive spirit, and thrives on the opportunity to have unlimited earning potential. If you're passionate about connecting great talent with exciting opportunities and thrive in a results-driven environment, we want to hear from you!
About Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. Job Title: Scrum Master Key Responsibilities Facilitate Agile practices including daily standups, sprint planning, reviews, retrospectives, and backlog refinement sessions with cross-functional nonprofit teams. Collaborate with program leads, technology staff, and stakeholders to ensure projects and initiatives are aligned with organizational priorities and community impact goals. Support the Product Owner in managing and prioritizing the backlog, with a focus on maximizing mission-driven value. Proactively identify and help remove blockers to ensure teams can deliver on their commitments. Foster a culture of continuous improvement by encouraging feedback, innovation, and learning across project teams. Coach team members and organizational stakeholders on Agile principles and self-organization, adapted for a nonprofit context. Participate in cross-functional planning meetings and coordinate with other teams or departments to manage dependencies. Promote transparency and accountability in project execution through clear and regular communication. Ensure project documentation, reporting, and budget tracking are maintained in alignment with grant requirements or donor expectations. Champion Agile mindsets and values throughout the organization, even among teams or departments not traditionally considered technical. Required Skills And Qualifications Proven experience facilitating Scrum ceremonies and applying Agile frameworks effectively. Ability to guide product owners and stakeholders in defining, prioritizing, and delivering impactful work. Skilled in removing impediments and managing team dynamics in a resource-constrained environment. Excellent interpersonal and communication skills with a high level of empathy and patience. Experience coaching teams and individuals at various levels of Agile maturity. Familiarity with Agile project tools such as Jira, Trello, Asana, or similar. Demonstrated commitment to social impact, community service, or nonprofit work (professional or volunteer). Strong organizational skills and ability to balance multiple priorities in a dynamic environment. Preferred Qualifications 5+ years of Scrum Master or Agile project leadership experience, ideally including nonprofit, public sector, or social enterprise environments. Bachelor's degree in a relevant field (e.g., nonprofit management, information systems, social sciences, or business). Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification. Knowledge of nonprofit operations, program delivery, fundraising, or community engagement processes. Familiarity with continuous improvement, user-centered design, or impact measurement frameworks is a plus. Why Join Us? By joining our organization, you'll work with passionate people committed to driving meaningful change. You'll help enable our teams to deliver technology and services that improve lives, increase access to resources, and advance our mission to serve the greater good.
About Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. Job Title: Scrum Master Key Responsibilities Facilitate Agile practices including daily standups, sprint planning, reviews, retrospectives, and backlog refinement sessions with cross-functional nonprofit teams. Collaborate with program leads, technology staff, and stakeholders to ensure projects and initiatives are aligned with organizational priorities and community impact goals. Support the Product Owner in managing and prioritizing the backlog, with a focus on maximizing mission-driven value. Proactively identify and help remove blockers to ensure teams can deliver on their commitments. Foster a culture of continuous improvement by encouraging feedback, innovation, and learning across project teams. Coach team members and organizational stakeholders on Agile principles and self-organization, adapted for a nonprofit context. Participate in cross-functional planning meetings and coordinate with other teams or departments to manage dependencies. Promote transparency and accountability in project execution through clear and regular communication. Ensure project documentation, reporting, and budget tracking are maintained in alignment with grant requirements or donor expectations. Champion Agile mindsets and values throughout the organization, even among teams or departments not traditionally considered technical. Required Skills And Qualifications Proven experience facilitating Scrum ceremonies and applying Agile frameworks effectively. Ability to guide product owners and stakeholders in defining, prioritizing, and delivering impactful work. Skilled in removing impediments and managing team dynamics in a resource-constrained environment. Excellent interpersonal and communication skills with a high level of empathy and patience. Experience coaching teams and individuals at various levels of Agile maturity. Familiarity with Agile project tools such as Jira, Trello, Asana, or similar. Demonstrated commitment to social impact, community service, or nonprofit work (professional or volunteer). Strong organizational skills and ability to balance multiple priorities in a dynamic environment. Preferred Qualifications 5+ years of Scrum Master or Agile project leadership experience, ideally including nonprofit, public sector, or social enterprise environments. Bachelor&aposs degree in a relevant field (e.g., nonprofit management, information systems, social sciences, or business). Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification. Knowledge of nonprofit operations, program delivery, fundraising, or community engagement processes. Familiarity with continuous improvement, user-centered design, or impact measurement frameworks is a plus. Why Join Us By joining our organization, you&aposll work with passionate people committed to driving meaningful change. You&aposll help enable our teams to deliver technology and services that improve lives, increase access to resources, and advance our mission to serve the greater good. Show more Show less
About Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. Location: India Description Of Duties In support of client efforts to implement enterprise and cloud security, Convene will provide an Azure DevOps Engineer to work with the Sr. Director of Cloud and other stake holders. Under the direction of Manager, consultant will perform the following tasks: Manage and execute cloud solutions across lifecycle strategy, design, implementation and operations. Work closely with the BI and Data Team to implement data solutions on the Azure Cloud. Play a role in designing and maintaining an industry standard cloud engineering standards. Continually evaluate new threats in the cloud, to identify the impact on IT and Business to develop and implement security controls. Deliverables Cost analysis and optimization (actual engineering) Technical debt: Terraform refactoring to bring all workloads to state (automated via infrastructure as a code) o Automate and secure Databricks provisioning, build and release. Centralize all DevOps tool chain AKS Azure governance - define and roll out Azure policies across all Company resources. Provisioning, build and release of Mobile applications.