Senior Business Analyst

We are looking for a detail-oriented and strategic Senior Business Analyst with deep expertise in Healthcare Information Systems (HIS) and Electronic Medical Records (EMR). The ideal candidate will bridge business needs with technical solutions by gathering and translating complex healthcare workflows into actionable product requirements. This role demands a strong understanding of clinical operations, regulatory compliance, and healthcare interoperability standards. You will play a pivotal role in supporting the Product Manager, collaborating with stakeholders, and ensuring seamless product delivery that meets both user expectations and compliance mandates.

About the Role

Responsibilities

• Business Analysis & Requirements Gathering:

• Collaborate with Product Managers, clinicians, and stakeholders to elicit, analyze, and document business requirements for HIS/EMR systems.
• Conduct process mapping and gap analysis for existing workflows in hospital and clinical settings.
• Translate healthcare and operational needs into clear, structured requirements (BRDs, FRDs, user stories, and acceptance criteria).

• Stakeholder Engagement:

• Engage with healthcare providers, administrators, and end-users to identify pain points, improvement areas, and user needs.
• Conduct workshops, interviews, and shadowing sessions to understand the clinical and administrative workflow context.

• Product Lifecycle Support:

• Work closely with Product, Design, and Engineering teams to ensure clarity and alignment of requirements throughout the product lifecycle.
• Assist in backlog grooming, sprint planning, and Agile ceremonies.
• Validate deliverables against business requirements through reviews, UAT coordination, and documentation.

• Healthcare Standards & Compliance:

• Ensure business requirements align with healthcare regulations (HIPAA, GDPR, NDHM), interoperability standards (HL7, FHIR), and patient safety protocols.
• Support the Product and Compliance teams in preparing audit trails and risk assessments for new features or integrations.

• Data-Driven Insights & Documentation:

• Monitor and analyze product usage, adoption, and performance metrics to inform future enhancements.
• Prepare detailed business and technical documentation, including process flows, wireframes, and system impact analyses.

• Integration & Interoperability:

• Support the integration of HIS/EMR platforms with third-party systems such as PACS, LIS, billing, or regulatory registries.
• Coordinate with development teams to ensure seamless data exchange and adherence to HL7, FHIR, and other interoperability standards.

Qualifications

• Bachelor's degree in healthcare, life sciences, computer science, or a related field; certifications such as CBAP, CSM, or CSPO are a plus.

Required Skills

• 8+ years of experience as a Business Analyst in Healthcare IT, preferably with exposure to HIS/EMR platforms (Epic, Cerner, Meditech, Allscripts, or Indian HIS platforms).
• Strong understanding of healthcare workflows, hospital operations, and regulatory frameworks.
• Experience in writing user stories, BRDs, FRDs, and performing UAT.
• Familiarity with HL7, FHIR, and clinical coding systems (ICD, CPT, SNOMED).
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience working in Agile/Scrum environments.

Preferred Skills

We are committed to diversity and inclusivity in our hiring practices.