Solution Architect

About Us

category-defining SaaS company

Shell, Hess, Cenovus Energy, W.R.Grace, Westlake Chemicals, UNICEF, Kimberly Clark, Scott Miracle Gro, and Newmont Mining

$40 million in annual EBITDA savings

10× frontline productivity improvements

15–20% maintenance cost reductions

Innovapptive is recognized by leading industry analysts for its differentiated value creation model:

Leader in the Frost & Sullivan Industrial Connected Worker Radar.

Gartner

LNS Research

Tiger Global Management and Vista Equity Partners

300+ employees across the U.S., India, and ANZ

The Opportunity

Solution Architect – mRounds

customer-facing, delivery-aligned role

You will work hand-in-hand with Solution Consultants (domain experts), Implementation Leads, and Engineering to design resilient architectures, address adoption-blocking non-functional requirements, and drive enterprise-grade solution performance.

How You Will Make An Impact.

1. Business-First Problem Solving

● Act as the customer’s trusted technology advisor to diagnose and resolve roadblocks impacting adoption, reliability, or performance.

● Translate frontline pain (e.g., sync issues, latency, connectivity challenges, poor UX) into actionable technical and process resolutions.

● Lead RCA sessions to identify architecture or configuration issues slowing time-to-value.

● Ensure all solutions are designed to drive quantifiable business outcomes in safety, reliability, and cost take-out.

2. Architecture Leadership & NFR Ownership

security, scalability, performance, and offline reliability.

● Define and validate NFRs: Wi-Fi resilience, offline sync strategy, SSO (SAML, OAuth2), API and integration architecture, and deployment models (public/private cloud).

● Partner with customer IT and engineering teams to ensure solution readiness and compliance with enterprise standards (SOC 2, GDPR, ISO 27001).

● Create detailed architecture artifacts: solution blueprints, data flow diagrams, API integration maps, and configuration matrices.

3. Adoption Acceleration & Value Realization

● Measure and drive improvements in crash-free sessions, sync reliability, latency, and uptime to ensure world-class user experience.

● Collaborate with Solution Consultants to link architecture quality with operational KPIs (e.g., MTBF, Safety accidents rate, PM/CM).

● Participate in Executive SteerCo sessions to present technical risk mitigations, adoption progress, and reliability metrics.

.Cross-Functional Leadership

● Serve as the bridge between Professional Services, Product Engineering, and Customer IT, ensuring fast issue resolution and proactive design governance.

● Provide hands-on technical mentorship to implementation consultants and engineers.

● Champion architecture governance across all customer programs, driving consistency and reusability.

● Collaborate with Product and Engineering to influence roadmap priorities through field-derived insights.

5.Continuous Improvement & CoE Contribution

● Contribute to the Solution Architecture Center of Excellence by developing design accelerators, troubleshooting frameworks, and NFR playbooks.

● Institutionalize best practices in reliability, performance tuning, and scalability.

● Support internal readiness initiatives and coach teams on architecture-driven delivery excellence.

What You Bring to the Team

● 8–15 years of experience in Industrial SaaS, APM EAM, or Connected Worker Platforms (SAP PM, IBM Maximo, Oracle eAM, or Infor EAM).

● Strong background in OT systems integration — designing end-to-end architectures that connect plant-floor systems (DCS/SCADA, historians, PLCs) with cloud, EAM, and connected worker platforms.

● Proven expertise in designing cloud-native, mobile-first architectures with offline sync, API orchestration, and enterprise-grade security.

● Strong grasp of Operations, maintenance, reliability, and ability to translate them into digital solutions delivering tangible business value.

● Experience with AWS/Azure cloud services, MuleSoft/Boomi/Logic Apps, and API testing tools (Postman, Swagger).

● Deep understanding of non-functional requirements — performance, scalability, data privacy, availability, and user experience.

● Exceptional problem-solving, troubleshooting, and analytical thinking with strong executive communication skills.

● Experience in Agile SaaS delivery models with distributed onshore/offshore teams.

Preferred Education & Certifications

●Bachelor’s or Master’s in Engineering, Computer Science, or Information Systems.

● Certifications preferred:

AWS/Azure Solutions Architect

TOGAF or equivalent architecture frameworks

CMRP, CAMA, or equivalent reliability certification (Good to have)

PMP or SAFe Agile(Good to have)

Why Join Us

● Be the architect of reliability and adoption for the world’s leading industrial brands.

● Influence how industrial SaaS is designed, delivered, and scaled globally.

● Collaborate with top minds in maintenance, operations, and technology.

● Work in a culture that values initiative, ownership, and measurable impact.

● Competitive compensation, performance-linked rewards, and comprehensive benefits.

Innovapptive does not accept and will not review unsolicited resumes from search firms.