Colruyt Group operates in the food and non-food distribution sector in Belgium, France and Luxembourg with more than 700 own stores and over 1.000 affiliated stores. In Belgium, this includes Colruyt Lowest Prices, Okay, Comarkt, Bio-Planet, Cru, Bike Republic, Zeb, PointCarré, The Fashion Store and the affiliated stores Spar and PointCarré. In France, in addition to Colruyt stores and DATS 24 filling stations, there are also affiliated Coccinelle, Coccimarket, Panier Sympa, Épi Service, VivÉco and PointCarré stores. Jims operates fitness clubs in Belgium and Luxembourg. Newpharma is the Belgian online pharmacy of Colruyt Group. Solucious and Culinoa deliver foodservice and retail products to professional customers in Belgium (hospitals, SMEs, hospitality industry, etc). The activities of Colruyt Group also comprise printing and document management solutions (Symeta Hybrid). Colruyt Group also holds interests, including in Virya Energy (to which DATS 24 belongs since June 2023), Dreamland and Smartmat (known from Foodbag). The group employs more than 33.000 employees and recorded a EUR 10,8 billion revenue in 2023/24. Colruyt Group NV is listed on Euronext Brussels (COLR) under ISIN code BE0974256852. Company No. 0880.364.278 info@colruytgroup.com
Hyderabad
INR 30.0 - 37.5 Lacs P.A.
Work from Office
Full Time
Delivery Management Responsible forthe service delivery on the services team is delivering Responsible fordelivery of Projects / Programs under his / her portfolio Responsible forthe Production support and maintenance activities Responsible forStakeholder Management and achieve high customer satisfaction Support theProject Managers and Delivery Managers in the project / program delivery Ensuring thateveryone in the team knows and executes his or her role in the service delivery. Responsible forcost / budget management Reporting onproject status to stakeholders Introduce bestpractices within the team to maximize the teamproductivity ChangeManagement Leadership Go getter andLead by example Lead employeesto meet the organizations expectations for productivity, quality, and goalaccomplishment. Achievestretched goals through inspirational leadership Appliessignificant knowledge of industry trends and developments to improve servicesof the team Creates andexecutes development plans and revises as appropriate to meet changing needsand requirements. As a part ofMiddle Management, responsible for making team level decisions, and implementthe same in an efficient and effective way. Organize theteam, making it efficient and effective, and ensure there is constantimprovement in internal and external collaboration processes. Considersorganizational values, employees expertise and past contributions, andopportunities for development when delegating assignments Be a catalyst inimplementing our Colruyt values in the organization. People Development Peoplemanagement for a team of 20 - 30 members from juniors to senior level. Responsible forindicating a direction in the short run so that it is clear to everybody whichway we are heading and to make sure we are all on the same wavelength. Responsible formobilizing and channeling the energy of employees and colleagues to make sureeverybody is committed to reaching the objectives set. Responsible forcoaching and following the personnel so that each individual and the team havethe space to grow (SKILL). Responsible forteam memberpersonal development to become stronger and more conscious. Responsible forshort-term planning and organization, so that people as well as means arebrought into action in the most efficient way. Responsible forhis/her own presence and availability so that employees have a personal contactfor their needs and for taking on the role as a superior. Responsible forpromoting the (group) mission and values so that the team can understand thereasons, co-ownership is brought about and the team members understand andfollow group culture Responsible forfollowing and adjusting the work so that we, as a service, comply with the SLEsagreed on with the customer in the total process. Responsible forall staffing decisions in the team (Recruitment, Induction, PerformanceAppraisal, Release etc.) Engage,Energize, Evaluate and Empower team members Communication & collaboration Responsible forthe synergy with other teams (in India and Belgium) and directions, so that theteam contributes significantly to the global process. Identifying andresolving problems, determining quality improvements and implementing change. Sharesinformation with team through frequent, open, quality, two-way communicationwith a sense of direction Requirements Total experienceof 18+ years of IT Experience Have at least 5years of project / program delivery experience in Agile / SAFe / Waterfallmethodologies Have at least 5years of experience in core people management Experience inhandling technical teams of 20+ people Experience inmanaging cross functional teams including analysts, architects, softwareengineers, QA, Scrum Masters etc Experience inmanaging vendors and their deliverables Experience inmanaging teams in global working model in onsite offshore model Strong instakeholder management and building trust relationships with the clients Be a believer ofvalues and have necessary soft skills (respect for individual, activelistening, cost/benefit thinking, little hierarchical thinking, serviceoriented, efficiency). A role model in these areas.
Coimbatore
INR 10.0 - 14.0 Lacs P.A.
Work from Office
Full Time
Job_Description":" Colruyt is looking for seasoned Business Analysts. Experienced Business Analysts collaborate with our business and IT organizations to deliver business-led, technology-enabled solutions that help enterprise adapt to their unique challenges and opportunities. He/she pursues the continuous improvement of business processes by analyzing processes and elaborating solutions that support process optimization. The Business Analyst functionally describes, tests and implement the solutions and support the business partner to secure this solution in his organization. Roles and Responsibilities of a Business Analyst: Analyze, model the to-be system, identify improvements to solve a problem or bring in efficiency for business Describe the functional & non-functional requirements Detail out the business requirements to technology solutions & help the development teams realize the solution Prepare test cases, test data and document the scenarios to evaluate the solution Follow the communication plan to keep key stakeholders informed. Work with the business & project managers on the change management plan; prepare user manuals and instructions to take users along. Requirements Expected competencies from Business Analyst: 8+ years of industry experience with at least 5 years in business analysis Experience working in Retail, Customer Payments or Finance domain Working with Global customer and user base in a collaborative work environment Able to work independently, taking appropriate decisions and pro actively anticipating challenges/ risks and take action Demonstrate ability to provide innovative and best fit solution adhering to the timeline Proficiency working in ALM tools like JIRA, Confluence, Visio, Lucid Chart or similar tools to maximize productivity and outcome Open to learn and adapt, embrace change as the only constant You are social and you build professional relationships with people of all levels and departments in the organization You think analytically and have an eye for detail. Customer-oriented approach You are assertive and can challenge others. You must be fluent in English both in verbal & written communication Nice to have competencies : Experience working with APIs and defining signatures Propose logical data model for a system Experience to work in onsite-offshore delivery approach for large and complex IT projects Working with European clients will be of added advantage Proficiency in requirements elicitation practices including interviews, questionnaires, brainstorming, user stories, role-playing and prototyping In collaboration with business teams, business architects and developers, you guide the discussions to define the IT solutions and processes You analyze and describe the functional behavior of systems and their interactions in UML or other standard modeling techniques like Use case modelling or story boarding ","
Hyderabad
INR 20.0 - 23.0 Lacs P.A.
Work from Office
Full Time
Job Overview We are seeking an experienced Global IT Project Manager with extensiveend-to-end IT project management experience. The ideal candidate will have astrong track record of managing global projects involving multipletechnologies. The candidate must have substantial experience with both Agile and Waterfall methodologies who worked on legacy applications and be proficient in Scrum practices. This rolerequires excellent leadership, communication, and organizational skills toeffectively manage and deliver complex IT projects on a global scale. KeyResponsibilities: Project Leadership: Direct and manage large-scale IT projects from inception to completion (End-To-End), ensuring adherence to scope, schedule, and budget. Develop comprehensive project plans, including detailed timelines, milestones, and resource allocations. Stakeholder Management: Serve as the primary point of contact for all project stakeholders, including senior leadership, business partners, and cross-functional teams. Risk and Issue Management: Identify, analyze, and mitigate project risks and issues proactively. Implement effective risk management strategies and contingency plans. Resource and Team Management: Optimize resource utilization, balancing personnel, technology, and budget constraints. Quality Assurance: Establish and enforce rigorous quality standards and procedures to ensure project deliverables meet or exceed expectations. Conduct regular project evaluations and post-implementation reviews to capture lessons learned. Reporting and Documentation: Produce and deliver detailed project status reports and dashboards to senior management and stakeholders, along with organizing and presenting in steercos. Maintain comprehensive and accurate project documentation throughout the project lifecycle. Qualification: Bachelordegree in information technology, or a related field. PMP, PRINCE2, or equivalent project management certificationpreferred. Certified Scrum Master (CSM) or equivalent Agile certificationpreferred. Minimum of 8 years of experience in End-to-End IT projectmanagement. Proven experience managing projects involving multipletechnologies and systems. Demonstrated proficiency in both Agile and Waterfallmethodologies. Hands-on experience with Scrum practices and leading Scrumteams. KeyCompetencies: Strong leadership and projectmanagement skills . Excellent communication, negotiation, and interpersonalskills. Ability to manage multiple projects simultaneously and workunder pressure. Proficient in project management tools such as MS Project,JIRA, or equivalent.
Hyderabad
INR Not disclosed
Work from Office
Internship
Objective Monitor the availability of the operational IT applications,infrastructure, platforms, and devices, as well as the automated workloadprocesses (batch) in order to prevent downtime and/or to guarantee thecontinuity of business-critical batch processes, in accordance with thepredefined SLEs. Key Responsibilities Monitor, handle and solve IT events/Incidents: Monitor IT Events and carry out the controlactions associated with each event. Take action to solve IT incidents based oninstructions, agreements and/or documented solutions, or escalate IT incidents. Register IT incidents and (research) actionsalready taken; actively monitor SLEs. Continuous batch processes Proactively monitor the workload automationenvironment (batch) and take the appropriate action(s) in case of detectedproblems and/or delays. Realize IT service requests Carry out specifically assigned ICT service requestson demand and in accordance with instructions in the context of IT infrastructure and workload automation. Realize IT changes Carry out IT changes in case of "Move toProduction", within the specified "change window" and inaccordance with instructions and procedures. Developed craftsmanship Invest in the personal and technicaldevelopment, keeping knowledge up to date by following training and coaching. KeyActivities: Main focus is to monitor the IT Infrastructureof Colruyt Group (24x7x365) using the tools OMI, BMC Control-M, Dynatrace,Tivoli etc. and trigger relevant actions. Handle IT Infra events (Basic) based on theirpriority and trigger relevant actions by following the instruction text/KBs. Handle Batch events (Basic) and batch cancels(e.g. rerun, force ok, put on hold etc.) as requested by the end users. Handle incidents (Create / modify / escalate / close)as relevant. Perform the SYST Batch Ombuds tasksIndependently after 1 month of hands-on experience. Perform Operational tasks (as Ombuds) of Prodenvironment under guidance. Execute Standard(Basic) changes independently byfollowing the procedure/KBs after 1 month of hands-on experience. Identify and involve relevant stakeholders incase of events arising out of (un)planned interventions (e.g. IT changes,outages etc.) Flag/request to create a KB as and whennecessary. Prepare and send a daily Operations Report/Worktransfer template with clear, relevant information along with the actionstriggered. Ensure that the Batch Planning AJF (Active JobFile) is as UpToDate during the shift handover process. Ensure the deliverables meet expected Quality,Efficiency and Effectiveness (QEE). Requirements Skillsrequired Technical - Good understanding of ITIL V4 Fundamentals - Fundamental awareness of tools like MF OMI, BMCControl-M, Dynatrace, Tivoli., etc. - Basics of Windows, Linux Mainframeoperating systems - Good foundation of networking concepts Behavioral - Flexible to work in 24x7 shifts which also includesNight and Weekend-shifts - Very good communication coordinationskills - Very good team player - Very good analytical thinking and problem-solvingabilities - Self-driven, committed, process Oriented andable to handle challenging situations Qualifications: B.Tech CSE/ECE (Pass-out of 2023 or 2024)
Coimbatore
INR 20.0 - 23.0 Lacs P.A.
Work from Office
Full Time
Job_Description":" Colruyt Group is looking for a Leader who would take up the role of a Project Manager for execution of various projects / programs of Colruyt Group. Delivery / Project Management: Responsible for End to End IT delivery quality of realization phase for the agreed scope for cluster of projects Taking the lead on transition, ensuring the changes are effectively integrated into the business Prepare affected business areas for transition to new ways of working Responsible for dependency management across projects Responsible for identifying and leveraging cross project synergies in tooling and solutions Responsible for status reporting to program / portfolio and other key stakeholders. Escalation point for Partner PMs PgM Work closely with program / portfolio / business core teams to ensure translation of strategy to IT realization Responsible for estimates, planning and tracking of E2E projects across all tracks (Analysis, Design Development, Integration, Testing) Responsible for securing the project resources by coordinating with resource pool managers/vendors Responsible for engagement and dis engagement of project resources Responsible for Scope, Time, Cost, Quality, Stakeholder Management, Risk Management and Integration Defining, setting up process for capturing Metrics and Reporting on the same Leadership Responsible for making Project level decisions, and implement the same in efficient and effective way. Responsible for cost/budget management Organize the project team, making it efficient and effective, and ensure there is constant improvement in internal and external collaboration processes. Considers organizational values, employees expertise and past contributions Lead employees to meet the organizations expectations for productivity, quality, and goal accomplishment. Be a catalyst in implementing our Colruyt values in the organization. Go getter and Lead by example\\ Achieve stretched goals through inspirational leadership. Communication collaboration Responsible for the synergy with other teams (in India and Belgium) and directions, so that the team contributes significantly to the global process. Identifying and resolving problems, determining quality improvements and implementing change. Shares information with team through frequent, open, quality, two way communication with a sense of direction. Requirements Have at least 7 10 years of experience in managing multiple large projects as a project manager involving onsite offshore delivery model Should have worked for at least 2 years at Onsite (preferably in EU region) Have experience in end to end project execution Have an extensive background in software development Able to adapt to Colruyt Project / Program Management methodologies and processes Good at not only predictive methodologies but also adaptive project management methodologies Able to work in ambiguous and uncertain environment Able to adapt yourself to the changing demands of the project and the team You can adapt your leadership depending on situation: coaching and delegating responsibilities where possible, directing or micro management as a last option only. You can take quick, but thoughtful decisions. You are not simply an executor of "assignments" but somebody who sees opportunities and takes initiatives and develops vision (technical, functional, organizational, methodology) Youre a pusher who can make ideas come true in reality. Good people manager You can inspire/motivate people to reach results. You are strong in organization / coordination of projects and daily operations You are social and you build easily professional relationships with people of all levels and departments in the organization What level of experience were looking for Total experience of 12 18 years, out of which 7 10 years in project / program management domain. Experience Agile Methodology in the recent past and also have Project Management experience in managing Java/Integrations projects and technical know how of these areas is also will be additional added value. ","
Coimbatore
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Job Summary: We are seeking a highly skilled Senior Data Analyst with8-10 years of experience to join our dynamic team. The ideal candidate willutilize their expertise in data analysis, visualization, and businessintelligence to support data-driven decision-making across the organization.You will be responsible for transforming data into actionable insights thatdrive business strategies and improve operational efficiency. Key Responsibilities: Data Collection & Preparation: - Collect, clean,integrate, and manage data from multiple sources to build a comprehensive datalandscape. - Ensure dataaccuracy, validation, and reliability through rigorous quality checks. Data Analysis: - Conductexploratory and in-depth data analysis to identify trends, patterns, andanomalies. - Provide solutionsto specific business challenges by using statistical techniques and advanceddata analysis. Dashboard & Report Development: - Design, develop,and maintain interactive dashboards and reports using Power BI, making dataaccessible and actionable. - Customize reportsbased on business needs and ensure that visualizations are user-friendly andinsightful. Business Insights & Recommendations: - Interpret datafindings to generate actionable insights and recommendations that align withbusiness objectives. - Communicatefindings clearly to both technical and non-technical stakeholders. Collaboration & Stakeholder Management: - Collaborate withcross-functional teams, to meet data needs and drive business growth. - Serve as a dataexpert, guiding teams on best practices for data analysis and reporting. Data Documentation & Quality Assurance: - Document datasources, transformations, and reporting processes. - Implement dataquality checks and address data integrity issues by collaborating with relevantteams. Mentoring & Leadership: - Mentor junioranalysts and provide guidance on analytical tools, techniques, and bestpractices. - Leadcross-functional projects that require advanced analytical expertise. Requirements Qualifications: Education: - Bachelors orMasters degree in Data Science, Statistics, Mathematics, Computer Science, ora related field. Experience: 8-10 years ofexperience in data analysis, business intelligence, or a related field. -Proven experiencewith data visualization tools (Power BI, Tableau) and data querying languages(SQL, Python). Technical Skills: - Strong proficiencyin Power BI, including DAX and Power Query for creating interactivedashboards. - Experience inbuilding reports in Business Objects (SAP BO) - Advanced knowledgeof SQL for querying and managing large datasets. - Experience withPython for data manipulation and advanced analytics. - Knowledge of ETLprocesses and tools for data integration and transformation. - Experience inTableau reporting is an advantage. - Familiarity withcloud platforms like Azure, and experience with data warehouses and data lakes. Soft Skills: - Excellentanalytical and problem-solving skills with attention to detail. - Strongcommunication and presentation skills to convey complex data insights todiverse audiences. - Ability to workindependently, manage multiple projects, and collaborate across teams. Preferred Qualifications: - Experience in the retail industry. - Familiarity with machine learning techniques forpredictive analytics is a plus. Impact & Contributions: - Decision-Making: Enhance decision-making processes byproviding data-driven insights and guiding business strategies. - Data-Driven Culture: Contribute to fostering a data-drivenculture by embedding insights into actions. - Stakeholder Collaboration: Effectively managerelationships with stakeholders across varying levels of data maturity,ensuring comprehensive understanding and application of insights. This role offers an opportunity to influence key businessdecisions through advanced data analysis, reporting and a collaborativeapproach. Join us in driving impactful changes and supporting the growth of ourdata-driven initiatives.
Hyderabad
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
1. Adobe Experience Platform (AEP) Expertise Understanding of AEPs architecture, data modeling, and functionalities like Real-Time Customer Profile, Data Lake, and Customer Journey Analytics. 2. Adobe Experience Cloud (AEC) Products Hands-on experience with Adobe tools like Adobe Customer Journey Analytics (CJA), Adobe Experience Manager (AEM), Adobe Target, and Adobe Real-Time CDP. 3. Data Ingestion & Transformation Experience with ETL (Extract, Transform, Load) processes, data schemas (XDM - Experience Data Model), and integration of multiple data sources into AEP. 4. Query and Data Management Strong skills in SQL, NoSQL, and Adobe Query Service to process and analyze customer data. 5. Identity Resolution & Identity Graph Knowledge of identity stitching and how AEP manages customer identities across different data sources. 6. Tag Management & SDKs Experience in Adobe Launch (Tags) and Adobe Mobile SDK for data collection and event tracking. 7. Streaming & Batch Data Processing Ability to work with APIs, event-driven architectures, and batch data ingestion into AEP. 8. Cloud & Big Data Technologies Experience with AWS, Azure, Google Cloud, Kafka, Spark, or Hadoop is an added advantage. 9. Scripting & Development Proficiency in JavaScript, Python, or Java for data transformations and API integrations. 10. Adobe Experience Platform APIs Hands-on experience with AEP APIs to automate and extend platform capabilities. Optimize, Automate, and Scale AEP implementations CI/CD & DevOps API Development Cloud Platforms Data Governance & Compliance Identity & Access Management (IAM) Collecting and integrating data from various sources. Centralizing and standardizing customer data for consistency. Segmenting customers to target specific groups effectively. Designing and optimizing customer journeys to enhance engagement. Analyzing data to gain insights and improve marketing strategies. Delivering personalized experiences using data science and machine learning. Ensuring compliance and security of customer data.
Hyderabad
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities Platform Engineering & Automation (DevOps) : Developand maintain infrastructure as code using ARM Templates and Bicep framework. Good Understanding of Azure Load Balancer, Azure Bastion, Network Security Groups, and Azure Firewallto ensure secure, scalable deployments. Configure certificatesfor secure device communication. Set up and use AzureDevOps for IoT development, including CI/CD pipelines. Optimize IoT platformperformance and troubleshoot platform-level issues. Overall knowledge ofAzure IoT Platform Administration. Azure IoT PlatformDevelopment : Configure,Monitor, and Maintain Azure IoT Platform components, including - o Azure IoT Hub o Azure DeviceProvisioning Services o Azure Functions o Azure Logic Apps o Azure Blob Storage o Azure Cosmos DB o Azure Data Explorer o Azure Key Vault Sound knowledge ofProgramming with relevant development experience with Python/Node/Java. Understandingof IoT edge solutions with a focus on gateway communication using protocolslike MQTT, AMQP, OPC UA, Modbus, and TCP. Microsoft PowerPlatform : Build & Manage Applicationsusing Power Apps, Dataverse, and other built-in Data Connectors. Build & ManagePower Automate flows. Understanding of thePower Admin Roles & Responsibilities. Performance Monitoring& Incident Management : Set up and managemonitoring tools such as Azure Monitor, Azure Log Analytics, and AzureApplication Insights to ensure system reliability and performance. Respond to and resolveincidents and support requests for IoT platform issues. Required Skills andExperience TechnicalExpertise : Provenexperience in administering and configuring Azure IoT solutions, including atleast two complex projects. Proficiencyin IoT protocols such as MQTT, AMQP and TCP/HTTPS. Expertisein Azure services: IoT Hub, Device Provisioning Services, Data Factory, ServiceBus, and serverless compute options like Azure Functions. Knowledgeof Azure DevOps, including pipeline management and version control. Hands-onexperience with monitoring tools like Azure Monitor, Log Analytics, and AppInsights. Proficientin scripting and automation using ARM Templates (+Bicep). PowerShell knowledgeis an advantage. Sound knowledge &experience in Power Platform (Power Apps; Power BI; Power Automate) development. Experience in PowerApps A pplication L ifecycle M anagement (Power PlatformPipelines; ALM Accelerator) Professional Expertise : Strong analytical andproblem-solving skills with a focus on platform engineering and performancetuning. Proven ability tohandle incidents and resolve support requests efficiently. Excellentcommunication and customer management skills. DesirableQualifications & Qualities : Certification: AZ-900(Azure Fundamentals) & AZ-104 (Azure Administrator and IoT Certifications). Experience in IoT EdgeGateway communication. Willingness to be a part of Support & On-CallTeams.
Hyderabad
INR 12.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Designation: Team Lead /Operations Manager for Backup with Dell PPDM/ Cyber Recovery Vault Who are we looking for? Job Title: Team Lead IT Infrastructure (Backup, VMware, Server Hardware) Location: Hyderabad Experience: 10+ years Employment Type: Full-time About the Role: We are looking for a passionate and experienced Team Lead who is committed to building a long-term career with Colruyt at our Hyderabad location. If you bring strong technical expertise, leadership capability, and a people-first mindset, this opportunity is for you. Key Responsibilities: Lead and manage a team of 10+ System Engineers, ensuring alignment with business goals and operational excellence. Handling L3 support for Backup, Storage, VMWare Infrastructure, and Physical Server (Dell / Lenovo / HP), Take ownership of team governance, including performance management, compliance with processes, and quality audits. Proactively handle escalations, ensuring timely resolution and communication with stakeholders. Drive resource planning and allocation, ensuring optimal utilization across projects and support tasks. Manage daily workflow of Incidents, Changes, Problems and Service Requests Taking ownership of operational delivery so that QEE is guaranteed Auditing and review operational deliverables and take necessary actions Identify process improvement areas, propose initiatives and take steps for implementation Providing feedback to Infrastructure System Manager/Infrastructure Domain Manager for technical improvement Identifying knowledge gaps and take necessary actions Foster a healthy team dynamic, promoting collaboration, accountability, and continuous improvement. Report operational metrics, so that status of operational health is monitored, maintained and informed to stakeholders Create and maintain process documentation, dashboards You work closely together with other infra teams and together in an international context Oversee and ensure effective delivery of IT services related to: o Backup & Recovery - PowerProtect Data Manager (Dell PPDM) - Cyber Recovery Vault - Data Domain systems o Virtualization & System Administration - VMware ESXi, vCenter, vSAN - Linux OS administration - Server hardware lifecycle management - Disaster Recovery strategy and execution o Storage solutions - Powermax, and SAN storage o Scripting/automation (Nice to have) - Python, PowerShell, REST API for automation and reporting What do we expect from you A professional and a strong believer in people and organizational values, viz. respect towards individuals, teamwork, readiness to serve, bearing a cost/benefit mindset, efficiency with simplicity, open communication while respecting privacy/confidentiality. A self-driven individual who can think along the organizational /team goals, takes a proactive approach, is a quick learner, and has a strong sense of ownership. Capability to work in a complex environment with lots of challenges and flexibility to changing environments. Strong and highly visible communication skills (send/receive, verbal/non-verbal/written, timings, anticipating impacts) in English. Be social and approachable. Customer friendly yet be assertive Knowledge of ITIL processes, Change, Incident and Problem What can you expect from us? A company with strong culture with open communication Professional environment that provides opportunities for work/life balance To-the-point and hands-on training, depending on your experience Various growth opportunities within the company
Hyderabad
INR 35.0 - 40.0 Lacs P.A.
Work from Office
Full Time
Colruyt Group India is looking for a Leader who would takeup the role of (Associate) Delivery Head in Digital Factory department. This departmentis responsible for Build and running of all brand-specific digital channels (Websites, mobile apps etc.) under one single organization using thetechnologies like AEM, AEP, Azure .Net, React Native, Java etc. Roles & Responsibilities of (Associate) Delivery Head: Delivery Management Responsible forthe service delivery on the services team is delivering Responsible fordelivery of Projects / Programs under his / her portfolio Responsible forthe Production support and maintenance activities Responsible for Stakeholder Management and achieve high customer satisfaction Support theProject Managers and Delivery Managers in the project / program delivery Ensuring thateveryone in the team knows and executes his or her role in the service delivery. Responsible forcost / budget management Reporting onproject status to stakeholders Introduce bestpractices within the team to maximize the teams productivity Change Management Leadership Go getter andLead by example Lead employeesto meet the organization's expectations for productivity, quality, and goalaccomplishment. Achievestretched goals through inspirational leadership Appliessignificant knowledge of industry trends and developments to improve servicesof the team Creates andexecutes development plans and revises as appropriate to meet changing needsand requirements. As a part ofMiddle Management, responsible for making team level decisions, and implementthe same in an efficient and effective way. Organize theteam, making it efficient and effective, and ensure there is constantimprovement in internal and external collaboration processes. Considersorganizational values, employee's expertise and past contributions, andopportunities for development when delegating assignments Be a catalyst inimplementing our Colruyt values in the organization. People Development Peoplemanagement for a team of 20 - 30 members from juniors to senior level. Responsible forindicating a direction in the short run so that it is clear to everybody whichway we are heading and to make sure we are all on the same wavelength. Responsible formobilizing and channeling the energy of employees and colleagues to make sureeverybody is committed to reaching the objectives set. Responsible forcoaching and following the personnel so that each individual and the team havethe space to grow (SKILL). Responsible forteam members personal development to become stronger and more conscious. Responsible forshort-term planning and organization, so that people as well as means arebrought into action in the most efficient way. Responsible forhis/her own presence and availability so that employees have a personal contactfor their needs and for taking on the role as a superior. Responsible forpromoting the (group) mission and values so that the team can understand thereasons, co-ownership is brought about and the team members understand andfollow group culture Responsible forfollowing and adjusting the work so that we, as a service, comply with the SLEsagreed on with the customer in the total process. Responsible forall staffing decisions in the team (Recruitment, Induction, Performance Appraisal, Release etc.) Engage,Energize, Evaluate and Empower team members Communication & collaboration Responsible forthe synergy with other teams (in India and Belgium) and directions, so that theteam contributes significantly to the global process. Identifying andresolving problems, determining quality improvements and implementing change. Sharesinformation with team through frequent, open, quality, two-way communicationwith a sense of direction Requirements Total experienceof 18+ years of IT Experience Have at least 5years of project / program delivery experience in Agile / SAFe / Waterfallmethodologies Have at least 5years of experience in core people management Experience inhandling technical teams of 20+ people Experience inmanaging cross functional teams including analysts, architects, softwareengineers, QA, Scrum Masters etc Experience inmanaging vendors and their deliverables Experience inmanaging teams in global working model in onsite offshore model Strong instakeholder management and building trust relationships with the clients Be a believer ofvalues and have necessary soft skills (respect for individual, activelistening, cost/benefit thinking, little hierarchical thinking, serviceoriented, efficiency). A role model in these areas.
Hyderabad, Coimbatore
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Skills: React Native, Typescript As react nativedeveloper, you will join a team who is responsible for building and maintainingan innovative mobile application in a cloud environment on Azure. Responsibilities: As part of a scrum team, youll contribute to thecontinuous development of the product features that are in the care of yourteam Design and develop new user stories, create &review pull requests, document your work, perform research, communicate clearly aboutyour progress Troubleshoot issues and improve front-endperformance Together with your colleagues, youll make sure theproduct features meets all functional and non-functional requirements Producing clean, readable and testable code Requirements : Thorough production-proven knowledgeof the React ecosystem. Minimum 4+ years of experience ofReact Native and Typescript (be able to demonstrate contribution to a productbuild with React native) Experiencewith deploying mobile software: phased rollouts, feature flagging, CICDapproach, build toolchain, App Store Connect, Play Store, Maturitytowards collaboration: be able to do PR reviews, check clean code, use andimprove coding guidelines & concepts Knowing how to make the app accessible to all usersis an expectation Workingknowledge of Agile/Scrum Skills &competences: Excellent knowledge of JavaScript, React and ReactNative Able to write well-documented and clean Typescriptcode o Affinity with maintaining and evolving a codebaseto nourish high-quality code Familiar with state management eg. React Query Experience with GraphQL and how GQLworks vs REST api's Knowledge of Node.js Experience with automated testing suites like Jest Familiar with one or more CI/CD environments:Gitlab CI, Github Actions, Circle CI, etc Sufficient knowledge of the underlyingnative platform (Obj-C/Swift/Java/Kotlin/Xcode/Gradle/Android Studio) Working experience in a SAFe environment is a plus Strong problem-solving andcritical-thinking abilities Good communication skills thatfacilitate interaction Confident, detail oriented and highlymotivated to be part of a high-performing team A positive mindset and continuouslearning attitude You have the ability to work underpressure and adhere to tight deadlines Open for travel to Belgium
Coimbatore
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
1. Adobe Experience Platform (AEP) Expertise Understanding of AEPs architecture, data modeling, and functionalities like Real-Time Customer Profile, Data Lake, and Customer Journey Analytics. 2. Adobe Experience Cloud (AEC) Products Hands-on experience with Adobe tools like Adobe Customer Journey Analytics (CJA), Adobe Experience Manager (AEM), Adobe Target, and Adobe Real-Time CDP. 3. Data Ingestion & Transformation Experience with ETL (Extract, Transform, Load) processes, data schemas (XDM - Experience Data Model), and integration of multiple data sources into AEP. 4. Query and Data Management Strong skills in SQL, NoSQL, and Adobe Query Service to process and analyze customer data. 5. Identity Resolution & Identity Graph Knowledge of identity stitching and how AEP manages customer identities across different data sources. 6. Tag Management & SDKs Experience in Adobe Launch (Tags) and Adobe Mobile SDK for data collection and event tracking. 7. Streaming & Batch Data Processing Ability to work with APIs, event-driven architectures, and batch data ingestion into AEP. 8. Cloud & Big Data Technologies Experience with AWS, Azure, Google Cloud, Kafka, Spark, or Hadoop is an added advantage. 9. Scripting & Development Proficiency in JavaScript, Python, or Java for data transformations and API integrations. 10. Adobe Experience Platform APIs Hands-on experience with AEP APIs to automate and extend platform capabilities. Optimize, Automate, and Scale AEP implementations CI/CD & DevOps API Development Cloud Platforms Data Governance & Compliance Identity & Access Management (IAM) Collecting and integrating data from various sources. Centralizing and standardizing customer data for consistency. Segmenting customers to target specific groups effectively. Designing and optimizing customer journeys to enhance engagement. Analyzing data to gain insights and improve marketing strategies. Delivering personalized experiences using data science and machine learning. Ensuring compliance and security of customer data.
Hyderabad
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Technical Skills VMware Workspace One UEM (AirWatch), Android devices, Workspace One, Airwatch, SOTI, MDM, ServiceNow Nice to have Intune, Scripting Knowledge (Powershell/Python), Samsung Devices TC27, PDA's, PDT's, ServiceNow Requirements A System Engineer with experience in Mobile Infrastructure (Android) in maintaining and configuring the end-user devices, working towards troubleshooting mobile infrastructure & mobile application-related issues. Support in the project rollouts to deploy and manage the mobile apps using different management tools such as Workspace 1, MDM , Airwatch Additionally, experience and understanding of scripting is a plus. Role and Responsibilities Provide technical support & maintain all Mobile Infrastructure devices. Monitor and optimize the performance of mobile devices and applications to ensure high availability and reliability. Implement and enforce security policies and procedures to protect mobile devices and data. Manage, install, and maintain assigned Android mobile devices, making optimization proposals and reporting findings to the infrastructure manager. Troubleshooting mobile infrastructure issues related to Mobile applications, Operating Systems, and Hardware. Experience in Client, network (DNS/DHCP), and mobile device troubleshooting Experience in monitoring, troubleshooting, planning, and deploying applications in a phased manner and proactive recommendations whenever needed in our environment. Maintain detailed documentation of configurations, processes, and procedures related to mobile device management. Support in building and engineering Mobile device infrastructure and solutions. You will be on weekly support during business hours (Ombuds as per Colruyt terminology) on as per the team roaster throughout the year. Work with cross-functional teams, including IT, security, and application development, to ensure cohesive and effective mobile device management. Incident, Problem & Change Management: Troubleshoot various hardware/software/application-related incidents, perform root cause analysis & provide permanent solutions and record your actions in the tools. Create solutions and publish them to the Internal Knowledge base. Create/execute changes relevant for the mobile application deployments. What are our expectations from you? A professional and a strong believer in people and organizational values, viz. respect towards individuals, teamwork, readiness to serve, bearing a cost/benefit mindset (as if you are spending your own money), efficiency with simplicity, open communication while respecting privacy/confidentiality. Work with a problem-oriented mindset and not just provide quick fixes. Capability to work in a complex environment with lots of challenges and flexibility to the changing environments. Strong and highly visible communication skills (send/receive, verbal/non-verbal/written, time-management, anticipating impacts) in English. A self-driven individual who can think ahead, takes a proactive approach, quick learner, and has a strong sense of ownership. Be social and build easily professional relationships with people of all levels. Customer-friendly yet be assertive (e.g. critical in non-standard requests)
Hyderabad
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
Application Manager With 10+ years of experience in analysis, design, develop and support the IT solutions, you are responsible to Establish the support & operations for the given set of IT Solutions. The technology stack includes enterprise packages and custom built applications in Java, Angular, Spring, Spring Boot, Spring Batch,... Closely work with the Functional & Technical Teams during Design & Implementation Phases (Architects, Business Analysts, Lead Developers) to ensure the choices being made are sustainable for future use in operations Take lead in building & guiding the operations team (Developers, Business Analysts) to ensure the SLA/SLEs are met with QEE delivery Manage good handshake and collaboration with the Business/Process Owners and ensure the continuity and maintenance of the solution Take lead in getting periodic reports on usage, performance, health of the IT solutions with use of necessary reporting & dashboards. Effectively use the ITSM processes such as IT change, knowledge, incident, problem management and enterprise tooling. Establish good handshake & governance with the third-party suppliers / Vendors to ensure the agreed commitments on supporting the solution. With clear understanding on market & technology evolution, Create the Roadmap for the solutions so that they are kept reliable, stable always Manage good network with Application Managers community across theOrganization and seamlessly work on dependencies to ensure the E2E continuity of solution Requirements Bachelor's Degree in any Engineering or a related field. 10+ Years of experience in doing Analyse/Design/Develop/Maintain the Enterprise IT solutions Strong Technical understanding & Hands-on experience as Developer and Lead Developer (Preferably in Java, Angular, Spring, SQL, DB2) 5+ years of experience in Leading & Guiding the Developers/Business Analysts in the team to guarantee the SLA/SLEs Expertise in designing, implementing, and maintaining scalable and high-performance applications with use of Enterprise tooling (Jira, Servicenow, ELK, Containers...). Familiarity with CI/CD pipelines and DevOps Practises is desired. Strong communication (Verbal and Non-Verbal), inter-personal skills and good in preparing reporting & dashboards (Using tools like Servicenow, Power BI, Excel,..) Able to Define & Elaborate the roadmap for a given IT Solution (Custom Built / Package) and ensure its inline with stakeholder needs & market evolution Certification in any of the Application Management streams (Ex: ITIL 4) is preferred Having experience in managing applications both on-premise and cloud (Preferably Azure) Familiarity with Waterfall and Agile methodologies and tools (e.g., Jira, Azure DevOps) is mandatory. Working with SAFe principles in an added advantage.
Hyderabad
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
Role : Cyber Security Solution Engineer/Senior Cyber Security Engineer Work Experience :6-8 years Must Have Skills : Design, administration, customization of any Access Management system( IBM Security Access Manager(ISAM)/OKTA/ForgeRock/OAM). Hands on experience in Java and Ansible. Strong knowledge on OAUTH,OIDC,SAML protocols Good To Have Skills :Python What will you be doing? Work with a great team of enthusiasts to integrate various APIs, web-based applications, Mobile Applications with the Access Management system(ISAM) and customize as per the requirements. Participate in requirement analysis, low level design, administration, deployment, of ISAM. Manage existing Ansible playbooks/create new playbooks to deploy changes to ISAM. Administer ISAM and resolve incidents, service requests within SLA. Key Responsibilities : Candidate must be willing to learn and work on IBM Security Access Manager(ISAM,ISVA). Subject Matter Expert in OAUTH,OIDC,SAML protocols. Develop customized solutions using Java, ISAM-API, Java script. Experience in working with DevOps tools like Ansible in CI/CD pipeline. Experience in automating installation and upgrades of an Access Management system through Ansible. Candidate must have experience interacting with various teams like Infrastructure, firewall teams etc. Prior experience on development of access policies in ISVA/ISAM is a plus. Must have excellent troubleshooting skills on SSO failures, authentication/authorization issues. Good working knowledge on SSO and API protection. Working knowledge of Advanced Authentication mechanisms like MFA, certificate authentication etc. Professional and process-specific Attributes : Experience with Change Management, Release Management, ServiceNow is a must. Prior experience in working in Agile/Scrum SDLC models is a plus. Prior experience in ensuring SLAs/KPIs are always met. Ability to interact with all levels of team members and management Strong verbal, written, and interpersonal communication skills. Strong analytical skills with high attention to detail and accuracy. Should be able to segregate issues with respect to ISAM and other applications in the event of incidents.
Hyderabad
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Colruyt Group is looking for a Leader who would take up the role of a Project Manager for execution of various projects / programs of Colruyt Group. What are the roles/responsibilities of a Project Manager? Delivery / Project Management: Responsible for End-to-End IT delivery & quality of realization phase for the agreed scope for cluster of projects Taking the lead on transition, ensuring the changes are effectively integrated into the business Prepare affected business areas for transition to new ways of working Responsible for dependency management across project Responsible for identifying and leveraging cross project synergies in tooling and solutions Responsible for status reporting to program / portfolio and other key stakeholders. Escalation point for PMs & PgM Work closely with program / portfolio / business core teams to ensure translation of strategy to IT realization Responsible for estimates, planning and tracking of E2E projects across all tracks (Analysis, Design & Development, Integration, Testing) Responsible for securing the project resources by coordinating with resource pool managers/vendors Responsible for engagement and dis-engagement of project resources Responsible for Scope, Time, Cost, Quality, Stakeholder Management, Risk Management and Integration Defining, setting up process for capturing Metrics and Reporting on the same Leadership Responsible for making Project level decisions, and implement the same in efficient and effective way. Responsible for cost/budget management Organize the project team, making it efficient and effective, and ensure there is constant improvement in internal and external collaboration processes. Considers organizational values, employee's expertise and past contributions Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment. Be a catalyst in implementing our Colruyt values in the organization. Go getter and Lead by example Achieve stretched goals through inspirational leadership. Communication & collaboration Responsible for the synergy with other teams (in India and Belgium) and directions, so that the team contributes significantly to the global process. Identifying and resolving problems, determining quality improvements and implementing change. Shares information with team through frequent, open, quality, two-way communication with a sense of direction. Requirements Have at least 7-10 years of experience in managing multiple large projects as a project manager involving onsite-offshore delivery model Should have worked for atleast 2 years at Onsite (preferably in EU region) Have experience in end to end project execution Have an extensive background in software development Able to adapt to Colruyt Project / Program Management methodologies and processes Good at not only predictive methodologies but also adaptive project management methodologies Able to work in ambiguous and uncertain environment Able to adapt yourself to the changing demands of the project and the team You can adapt your leadership depending on situation: coaching and delegating responsibilities where possible, directing or micro management as a last option only. You can take quick, but thoughtful decisions You are not simply an executer of "assignments" but somebody who sees opportunities and takes initiatives and develops vision (technical, functional, organisational, methodology) You're a pusher who can make ideas come true in reality Good people manager You can inspire/motivate people to reach results You are strong in organization / coordination of projects and daily operations You are social and you build easily professional relationships with people of all levels and departments in the organization What level of experience were looking for? Total experience of 12-18 years, out of which 7-10 years in project / program management domain. Experience Agile Methodology in the recent past and also have Project Management experience in managing Java/Integrations projects and technical know how of these areas is also will be additional added value.
Hyderabad
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Java Backend Lead engineer. Angular experience will be a plus. Requirements Non-Negotiable Competencies Ability to analyze Java code - reverse engineer and come with AS-IS documentation Programming Fundamentals (Java / Java Script) and Debugging Skills Experience in doing 'Impact Analysis' and Work Package Estimation' Experience with Java, Spring, Spring boot, Spring batch, Websphere, Openshift, GitLab, Oracle Experience with Java / J2EE frameworks across Presentation Layer Spring MVC, Business Layer (Spring), Data Layer Understanding of iterative, waterfall SDLC Experience in RESTful services Communication and collaboration skills Negotiable Competencies Colruyt Java Old stack experience Experience with Presentation Layer technology stack Angular 6 and above, HTML5, SS3/Bootstrap, Retail domain experience Experience working with European clients Java Certifications like Java Programmer, Web Component Developer, Business Component Developer, Web Services Developer (Oracle / Sun)
Hyderabad
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Job_Description":" Whom are we looking for - A true Infrastructure system engineer wanting to build a long-term career at Colruyt at its location based out at Hyderabad/Coimbatore. - An Engineering graduate in Computer Science or equivalent from a reputed institute with overall 3-5 yearsexperience in IT environment with system administration on Backup, VMware, and Server Hardware with the following primary skillsets: - Strong knowledge in Distributed Backup Recovery o Power Protect Data Manager (Dell PPDM) o Data Domains o Cyber Recovery Vault, - Proficient in administration of: o Linux Operating System o VMware (VMware ESXi, VCenter environments, vSAN) o Server Hardware maintenance o Disaster Recovery process Roles and responsibilities - Daily tasks include (but not limited to): scheduling and monitoring backups, performing problem determination on failed backups and backup application - Experience in handling L2 support for VMWare Infrastructure. - Providing 2nd level systems support in handling Physical Server (Dell / Lenovo / HP). - Configure new servers / appliances (VM/physical) and develop processes and procedures that fulfil the support of secure systems. - Install, configure, support and maintain storage area networks and associated technology - Experience in executing firmware upgrade on Physical servers in the multiple environments. - Added advantage if you have: Storage, SAN, and Scripting knowledge (Python, Rest API, Powershell) - Execute and report on the project tasks assigned to you - You work closely together with other system engineers (Linux and Windows system engineers, data-center engineers, database administrators, network engineers...) and together in an international context. What do we expect from you - A professional and a strong believer in people and organizational values, viz. respect towards individuals, teamwork, readiness to serve, bearing a cost/benefit mindset, efficiency with simplicity, open communication while respecting privacy/confidentiality. - A self-driven individual, who can think along the organizational /team goals, takes proactive approach, quick learner and has a strong sense of ownership. - Capability to work in a complex environment with lots of challenges and flexibility to changing environments. - Strong and highly visible communication skills (send/receive, verbal/non-verbal/written, timings, anticipating impacts) in English. - Be social and approachable. - Customer friendly yet be assertive - Proficient in creating and maintaining data in Microsoft Word and Excel - Knowledge of ITIL processes \uF0E0 Change, Incident and Problem What can you expect from us - A company with strong culture with open communication - Professional environment that provides opportunities for work/life balance - To-the-point and hands-on training, depending on your experience - Various growth opportunities within the company. ","
Hyderabad
INR 13.0 - 17.0 Lacs P.A.
Work from Office
Full Time
Job_Description":" Application Manager Job Description With 10+ years of experience in analysis, design, develop and support the IT solutions, you are responsible to Establish the support operations for the given set of IT Solutions. The technology stack includes enterprise packages and custom built applications in Java, Angular, Spring, Spring Boot, Spring Batch,... Closely work with the Functional Technical Teams during Design Implementation Phases (Architects, Business Analysts, Lead Developers) to ensure the choices being made are sustainable for future use in operations Take lead in building guiding the operations team (Developers, Business Analysts) to ensure the SLA/SLEare met with QEE delivery Manage good handshake and collaboration with the Business/Process Owners and ensure the continuity and maintenance of the solution Take lead in getting periodic reports on usage, performance, health of the IT solutions with use of necessary reporting dashboards. Effectively use the ITSM processes such as IT change, knowledge, incident, problem management and enterprise tooling. Establish good handshake governance with the third-party suppliers / Vendors to ensure the agreed commitments on supporting the solution. With clear understanding on market technology evolution, Create the Roadmap for the solutions so that they are kept reliable, stable always Manage good network with Application Managers community across the Organization and seamlessly work on dependencies to ensure the E2E continuity of solution Requirements Bachelors Degree in any Engineering or a related field. 10+ Years of experience in doing Analyse/Design/Develop/Maintain the Enterprise IT solutions Strong Technical understanding Hands-on experience as Developer and Lead Developer (Preferably in Java, Angular, Spring, SQL, DB2) 5+ years of experience in Leading Guiding the Developers/Business Analysts in the team to guarantee the SLA/SLE Expertise in designing, implementing, and maintaining scalable and high-performance applications with use of Enterprise tooling (Jira, Servicenow, ELK, Containers...). Familiarity with CI/CD pipelines and DevOps Practises is desired. Strong communication (Verbal and Non-Verbal), inter-personal skills and good in preparing reporting dashboards (Using tools like Servicenow, Power BI, Excel,..) Able to Define Elaborate the roadmap for a given IT Solution (Custom Built / Package) and ensure its inline with stakeholder needs market evolution Certification in any of the Application Management streams (Ex: ITIL 4) is preferred Having experience in managing applications both on-premise and cloud (Preferably Azure) Familiarity with Waterfall and Agile methodologies and tools (e.g., Jira, Azure DevOps) is mandatory. Working with SAFe principles in an added advantage. ","
Coimbatore
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
Skills: Use Case Modeling, User Story, Requirement Gathering Colruyt is looking for seasoned Business Analysts. Experienced Business Analysts collaborate with our business and IT organizations to deliver business-led, technology-enabled solutions that help enterprise adapt to their unique challenges and opportunities. He/she pursues the continuous improvement of business processes by analyzing processes and elaborating solutions that support process optimization. The Business Analyst functionally describes, tests and implement the 'solutions' and support the business partner to secure this solution in his organization. Roles and Responsibilities of a Business Analyst: Analyze, model the to-be system, identify improvements to solve a problem or bring in efficiency for business Describe the functional & non-functional requirements Detail out the business requirements to technology solutions & help the development teams realize the solution Prepare test cases, test data and document the scenarios to evaluate the solution Follow the communication plan to keep key stakeholders informed. Work with the business & project managers on the change management plan; prepare user manuals and instructions to take users along. Requirements Expected competencies from Business Analyst: 8+ years of industry experience with at least 4+ years in business analysis Open to learn and adapt, embrace change as the only constant You are social and you build professional relationships with people of all levels and departments in the organization You think analytically and have an eye for detail. Customer-oriented approach You are assertive and can challenge others. You must be fluent in English both in verbal & written communication Nice to have competencies : Experience working with APIs and defining signatures Propose logical data model for a system Domain experience in retail, ecommerce, supply chain and warehouse management, finance or marketing Experience to work in onsite-offshore delivery approach for large and complex IT projects Working with European clients will be of added advantage Proficiency in requirements elicitation practices including interviews, questionnaires, brainstorming, user stories, role-playing and prototyping In collaboration with business teams, business architects and developers, you guide the discussions to define the IT solutions and processes You analyze and describe the functional behavior of systems and their interactions in UML or other standard modeling techniques like Use case modelling or story boarding
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