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Position Summary... What you'll do... About the Team: As a member of the Buybox prod Eng. group, you’ll be responsible for driving site/customer impacting production incidents, with tactical/long-term solutions identified, working with cross functional teams. You’ll independently handle high impact, critical software/systems monitoring issues, troubleshoot business and production issues, developing automations/tools leading to Operational excellence. As a member of the team, you’ll be able to say that you work for the world’s largest retailer and contribute to the development to best-in-class methodologies that impacted perception and drastically changed business as we know it. What You’ll Do: Supporting java full stack backend application system components in a massively scalable, high performance, multi-tenant, international eCommerce platform with multiple micro-services deployed in cloud environment, root causing every reactive/proactive production issues. Leads and participates in medium- to large-scale, complex, cross-functional projects Partners with architects and development leads to come up with high level design to accelerate omni customer experience, recommending out-of-box engineering best practices. Pro-Actively identifies areas to drive automation/speed/innovation Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality, possible root cause); performing root cause analysis to reduce future issues; engaging support teams to assist in the resolution of issues; developing solutions; driving the development of an action plan; performing actions as designated in the plan; interpreting the results to determine further action; and completing online documentation. Provides support to the business by responding to user questions, concerns, and issues (for example, technical feasibility, implementation strategies); researching and identifying needed solutions; determining implementation designs; providing guidance regarding implications of new and enhanced systems; identifying short and long term solutions; and directing users to appropriate contacts for issues outside of associate's domain. Assists in providing guidance to small groups of 5 to 6 engineers, including offshore associates, for assigned Engineering projects by proving pertinent documents, directions, examples, and timeline. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation/Support of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. What you’ll Bring ... Expertise in Java/Spring based Rest web services and Python Experience development and its maintenance Expertise in AI ops to build based on LLM Strong Analytical thinking/troubleshooting in complex ecosystem problem solving skills Expertise in Application container handling using Kubernetes and Docker Experience in Asynchronous inter micro-service communication Messaging channels like Kafka Experience in Reviewing and tuning the SQL scripts for data handling, in Cassandra, Big Data Experience in Developing Spark jobs, Java utilities, Python scripts, for operational success Hands on experience debugging 5xx and 4xx service errors Ability to work with application developers to find root cause analysis, tactical and permanent solutions to critical business and customer impacting issues Excellent Written and Oral communication skills Experience in trouble shooting production incidents on eCommerce retailer site and identify root cause, working with all business and Engineering stakeholders to bring it to closure with action items and define timeline for tactical and permanent fixes. Ability to drive critical production incident calls, communicating up to the point & summarizing action plans for each owners and follow-up until closure Experience with creating Alerting and Monitoring Dashboards, as Subject Matter Expert Strong in developing Innovation strategies, processes, automation, failover experience Exposure to driving the execution of multiple business plans and projects Experience in managing infrastructure scaling, setup and decommissioning Strong Hands-on experience in both public (Azure/GCP) and private cloud experience, planning and driving efficiencies Experience with best in class analytics & monitoring platform like Grafana/Dynatrace/MMS/Splunk metrics and dashboards Experience with Machine Learning model Ability to take right priority decision and run the operational excellence with innovative ideas, without much guidance/supervision Documenting SOPs for repetitive issues, building knowledge base articles for team’s benefit About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 2years’ experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 4 years’ experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Certification in Security+, Network+, GISF, GSEC, CISSP, or CCSP, Master’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area Primary Location... 4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2169250 Show more Show less
