You will work with the teams solution and technical architects to refine and implement their designs. On the services side, NodeJS micro-services (REST) and cloud orchestration services. On the web and mobile application side, Angular and Ionic-based hybrid applications that can be deployed on web, iOS, and Android. You will write the technical specifications, coding the applications in a secure and efficient manner, ensuring performant and defect-free code through the development of unit and integration tests, and applying the use of continuous integration systems. You are familiar with working in an Agile/Scrum model in a modern DevOps organization. Our Engineers love to experiment with creative technology, dive deep into code and work as part of a team of programming experts who solve big problems and build powerful automation tools. You must ensure stellar product quality, and provide technical guidance to Product Managers as they communicate user needs and product requirements. This role is for a full stack engineer who loves the challenge of building distributed, high availability, and resilient systems. You have excellent design and coding skills in building APIs and have the technical depth in OS (Linux and macOS), hybrid mobile and cloud programming models. You will report to Sr.Manager, Applications Engineering and working hybrid from the Hyderabad office. Responsibilities Work with Product teams to understand service and application needs, including build, deployment and management Work with designers to prototype and build high available and reliable applications web & mobile cloud applications Ensure solutions developed are well documented with proper technical specifications, are testable and maintainable Write unit tests for automation, and achieve 80%+ code coverage Review code through collaborative code-review tools with peers Implement monitoring, analytics and telemetry in code development Communicate with teams across US and several other geographies working in a distributed global team Communicate progress and issues with engineering and product/project managers Be able to prototype new technology that fits use cases/problems and validate against success criteria. Skills Top-notch scripting languages: JavaScript, Python, Unix Shell, Windows Shell Experience developing cloud-based, REST microservices with latest/recent versions of NodeJS Experience developing web applications with modern JavaScript frameworks & packages (examples: React, Angular, Bootstrap, CSS, GraphQL, or Redux) Experience coding JavaScript applications using TypeScript Object-oriented Programming. Work with several NonSQL DB, Cache and Relational databases Knowledge of test frameworks like mocha, chai and jest Understanding of SCSS (preferably Git) and best practices Experience with webpack, gulp and other build tools Experience with CI/CD pipeline and automation (e.g. GitLab, Jenkins, Cloudbees) Experience developing in cloud technologies AWS, GCP, and Microsoft Azure Experience instrumenting services/apps code for relevant monitoring and analytics using tools like Google Analytics and stats Extra Points Experience configuring and building components in ServiceNow ITSM, HRSD &/or ITAM Experience implementing and integrating with packaged enterprise applications Experience with system integration using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, and REST/SOAP Knowledge of/Experience with Hybrid Mobile Apps (Ex, Ionic, React Native) Native IOS or Android mobile development experience Experience with Server-less Frameworks (AWS Lambda, API Gateway, Azure Functions) Qualifications Bachelors degree in Computer Science, Software Engineering, or equivalent experience 5 to 7 years of engineering/development experience

You will work with the teams solution and technical architects to refine and implement their designs. On the services side, NodeJS micro-services (REST) and cloud orchestration services. On the web and mobile application side, Angular and Ionic-based hybrid applications that can be deployed on web, iOS, and Android. You will write the technical specifications, coding the applications in a secure and efficient manner, ensuring performant and defect-free code through the development of unit and integration tests, and applying the use of continuous integration systems. You are familiar with working in an Agile/Scrum model in a modern DevOps organization. Our Engineers love to experiment with creative technology, dive deep into code and work as part of a team of programming experts who solve big problems and build powerful automation tools. You must ensure stellar product quality, and provide technical guidance to Product Managers as they communicate user needs and product requirements. This role is for a full stack engineer who loves the challenge of building distributed, high availability, and resilient systems. You have excellent design and coding skills in building APIs and have the technical depth in OS (Linux and macOS), hybrid mobile and cloud programming models. You will report to Sr.Manager, Applications Engineering and working hybrid from the Hyderabad office. Responsibilities Work with Product teams to understand service and application needs, including build, deployment and management Work with designers to prototype and build high available and reliable applications web & mobile cloud applications Ensure solutions developed are well documented with proper technical specifications, are testable and maintainable Write unit tests for automation, and achieve 80%+ code coverage Review code through collaborative code-review tools with peers Implement monitoring, analytics and telemetry in code development Communicate with teams across US and several other geographies working in a distributed global team Communicate progress and issues with engineering and product/project managers Be able to prototype new technology that fits use cases/problems and validate against success criteria. Skills Experience configuring and building components in ServiceNow ITSM, HRSD &/or ITAM Top-notch scripting languages: JavaScript, Python, Unix Shell, Windows Shell Experience developing cloud-based, REST microservices with latest/recent versions of NodeJS Experience developing web applications with modern JavaScript frameworks & packages (examples: React, Angular, Bootstrap, CSS, GraphQL, or Redux) Experience coding JavaScript applications using TypeScript Object-oriented Programming. Work with several NonSQL DB, Cache and Relational databases Knowledge of test frameworks like mocha, chai and jest Understanding of SCSS (preferably Git) and best practices Experience with webpack, gulp and other build tools Experience with CI/CD pipeline and automation (e.g. GitLab, Jenkins, Cloudbees) Experience developing in cloud technologies AWS, GCP, and Microsoft Azure Experience instrumenting services/apps code for relevant monitoring and analytics using tools like Google Analytics and stats Extra Points Experience implementing and integrating with packaged enterprise applications Experience with system integration using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, and REST/SOAP Knowledge of/Experience with Hybrid Mobile Apps (Ex, Ionic, React Native) Native IOS or Android mobile development experience Experience with Server-less Frameworks (AWS Lambda, API Gateway, Azure Functions) Qualifications Master s degree in Computer Science, Software Engineering, or equivalent experience 6 to 8 years of engineering/development experience

This role is part of EA s Fan Care team. The Fan Care team strives to make EA known for taking care of its fans. We are players supporting fellow players, and people connecting with people - anytime, anywhere, and in any way they need us. The agent reports to the Surveillance Team Manager of the Fan Care Incident Management team and is responsible for the early detection of issues that affect FanCare and the Fan experience, as well as being a first responder to all Incidents that occur in FanCare., You will work with your colleagues in India, Europe, and North America to identify issues affecting all areas across FanCare and build the alerting and processes required to ensure the teams success. To act as the first responder for FanCare s services, the Surveillance Agent will need to build strong relationships with relevant teams and partners in all business aspects. So how does the Surveillance agent make great experiences for Fan s? They: Find issues affecting our live services, using real-time alerts from our system alerts. Act as the first point of contact for all Incidents reported to the Fan Care Incident Management team - Take on the first responder role and initially track and confirm the initial severity of all impacting Incidents, while taking mitigations. Escalate all High severity Incidents to the next level of Incident support as needed. Prepare meeting notes and pre-read material for Incident Management meetings with studio teams. Audits - Own the audit access management for some of FanCares most critical tools. Detect issues on Live Channels and escalate them appropriately, allowing Game Studio to address issues faster. Utilize social listening tools to keep the FanCare teams informed about events. Social Monitoring - Prepare sentiment reports on Fancare and game performance. Monitor Social Tools like Affogata, Tweetdeck & Dataseer to highlight any Social Incidents impacting EA. Provide Weekly updates to our Studios about player issues coming through Fancare. Collate and produce daily reports for Incident Management and Intraday teams. Respond to ad-hoc requests in a timely manner. Monitor customer queues for volumes caused by Incidents - allowing the creation of mitigation plans. Risk Monitoring - Monitor for bad actor attacks and potential risk related issues using alerting in place. Internal Compliance Monitor content Grants made by our Advisor Teams, report any anomalies to the Fraud and Risk Team, and take mitigating actions. Monitor all Bad Demand Email Volumes and take actions to mitigate incoming volume. Review and locate all abusive player contacts weekly and move them to the relevant team for appropriate action. Weather Alerting - Perform alerting on potential continuity events that may impact our business sites. Key messages are clearly communicated to all areas of the operation through performance calls, daily syncs, and the maintenance of regular phone/email/face-to-face contact. Monitor Terms of service volume and notify appropriate parties if thresholds are exceeded. Work on Automating any process for Fancare that can help the team reduce workload. Notify the Escalated Fancare team about any executive escalations during their non-working hours, if the escalation needs immediate attention. If you re interested in this role, you ll need these essential skills or experiences: Incident management or service desk experience would be a plus. Working knowledge of Jira would be a plus. Prior experience working in a contact center environment (video game industry is a plus). Ability to remain focused in a busy environment. Independent worker. Reliable. You ll also meet the following requirements: Excellent written and verbal communication skills. Excellent Analytical & Detection skills. A keen eye for detail, to avoid any False Positives. Proven proficiency in MS Office (Word, Excel, Outlook, PowerPoint) Ability to work as a team Detail-oriented and able to organize multiple tasks Ability to complete work assignments with minimal supervision High tolerance for performing well under pressure Quick learner with an outgoing, engaging personality Creative, enthusiastic team player Ability to review data content for accuracy. Comfortable working in a 24/7 rotation shift. Additional Information Fancare Incident Management is a critical function and may require shift work including evenings, weekends, holidays, and overtime as necessary Compensation and Benefits: EA offers a highly competitive base salary and benefits package including but not exclusive to; bonus, shares, pensions, life assurance, long-term disability protection, and games.

Locations : Hyderabad, Telangana, India Role ID 208668 Worker Type Regular Employee Studio/Department Marketing Flexible Work Arrangement Off Site Description Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. The Office of the CXO drives effectiveness across the EA Experiences organization with a in business operations, comprehensive fan intelligence, plus internal technology and business solutions. We are horizontal connectors empowering teams across the Experiences organization with the strategic prioritization, investments, resources, data, insights, and technology required to accelerate business results in service of our goals. And we want you to join us. We are hiring a Senior Machine Learning Engineer for our CXO Data Analytics team, reporting to the Senior Manager of Data Science. This is an individual contributor role with no managerial responsibilities. Responsibilities: Collaborate with a team of data scientists to transform concepts into production-ready ML/AI services. Work with cloud services such as AWS SageMaker for ML/AI model deployment for batch or real-time inference. Test, monitor, and optimize model performance in production environments. Set up CI/CD pipelines for automatic model updates and rollbacks. Ensure the reproducibility of models in production and use tools like Docker, Airflow and MLflow. Build relationships with IT, Data Engineering and other partners for successful transition from concept to production in a secure environment. Communicate requirements for product delivery and train data scientists to understand and complete the production process. Implement best coding practices (unit testing, version control) to ensure high-quality deliverables in production. Qualifications: 5 or more years of experience in Machine Learning. Masters in a quantitative field such as Physics, Engineering, Statistics, or Mathematics (we will consider a Bachelors degree with relevant experience) Experience applying data science, ML, and Deep Learning in a business context with a quantifiable impact. Technical skills: Proficiency in writing clean and professional code in Python. Knowledge of libraries such as PyTorch, TensorFlow, Scikit-learn, Pandas, NumPy. Knowledge of SQL. Experience deploying models into production: REST, FastAPI, Flask Containerization with Docker and Kubernetes Knowledge of MLOps and ML pipeline automation using Airflow or MLflow. Setting up CI/CD for ML model retraining and redeployment. Soft skills: Customer-Centric - You put the customer/player at the center when designing new offerings and processes. You understand how decisions and work affect player experience. Learner - Stay informed about relevant technology trends and developments with a growth mindset. Youre not just open to learning new skills; you dive right in! Experience creating detailed technical documentation and communicating complex topics to audiences with varying degrees of ML knowledge About Electronic Arts We re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. LinkedInID 1449 Back to Role List

Locations : Hyderabad, Telangana, India Role ID 208408 Worker Type Regular Employee Studio/Department CTO - IT Flexible Work Arrangement Hybrid Description Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Electronic Arts Inc. is a global leader in interactive entertainment. We develop games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres. We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion. We celebrate diversity and inclusion and aim to create great experiences for our employees as often as our players. Were looking for people to come to the office or Zoom meeting excited to work and ready for some fun. The Senior Data Engineer will report to Sr Manager Engineering responsible for Data Insights. Join us in driving the next revolution in games. Responsibilities: Design, build, and optimize scalable data acquisition and integration solutions to meet business requirements. Develop and maintain ETL processes for extracting, transforming, and loading (ETL) data from various sources into appropriate databases with accuracy and timeliness. Optimize data integration systems for performance as data volume grows, ensuring high quality and reliability. Create and maintain logical and physical data models to ensure efficient data storage, retrieval, and integration across systems. Collaborate with development teams to implement data strategies, data flows, and conceptual models. Ensure data quality and integrity by establishing and maintaining data governance standards. Analyze complex data to develop business intelligence solutions and integration designs. Translate business requirements into technical designs and implement them effectively. Convert data models and design specifications into functional code, including complex SQL queries, stored procedures, and automation scripts using SQL, JavaScript, and/or Python. Monitor, troubleshoot, and enhance system performance, integrating new features as needed. Follow best practices and company guidelines for programming, documentation, and data integration. Develop and document data audit, archiving, and restoration processes. Review and refine integration development efforts to ensure consistency and adherence to best practices. Leverage Python and APIs to automate data workflows and improve data processing efficiency.

Locations: Hyderabad, Telangana, India Role ID 208744 Worker Type Regular Employee Studio/Department Commercial Flexible Work Arrangement On Site Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. We are seeking a highly organized and detail-oriented Digital Business Operations Associate Manager II responsible for managing digital code operations, digital reseller settlements, and providing support for digital retail operations. This role requires excellent communication skills, a strong understanding of digital code management, and the ability to work collaboratively with multiple teams. Key Responsibilities: Code Management: - Purchase codes with external partners - Upload codes to Keymaster and set up offers in internal systems such as Keymaster and the Digital Codes Tool - Manage the help Slack channel, monitor email traffic, and answer questions related to code operations - Maintain an Airtable workspace with details of what needs to be ordered and when - Collaborate with our submissions teams to ensure setups with 1P are complete - Troubleshoot reported issues - Assist with the development and enhancement of the Digital Codes Tool. Digital Reseller Settlement: - Manage settlement reports sent by digital resellers - Process settlement reports internally, ensuring accuracy in partnership with the Commercial team - Send processed reports to Finance for invoicing - Maintain the Airtable space that tracks the settlement process status - Onboard new digital resellers and ensure they are integrated into the settlement process. Digital at Retail Operations Support: - Support code requirements and setups for Code on Demand - Collaborate with internal teams to ensure seamless operations for digital codes at retail - Cash Card Operational Support. Qualifications: - Proven experience in digital code management and operations - Strong proficiency in using Airtable, Keymaster, and other digital code management tools - Excellent communication and interpersonal skills - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment - Detail-oriented with strong organizational skills - Experience working with finance and commercial teams is a plus. About Electronic Arts We re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. LinkedInID 1449 Back to Role List

Locations: Hyderabad, Telangana, India Role ID 208742 Worker Type Regular Employee Studio/Department Commercial Flexible Work Arrangement On Site Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Job objectives Partner with GO HD Release Management peers, Planning & Readiness and EACC to manage the submission of EA content to First Party. This includes managing the preparation, verification, and submission of software and metadata for all content and tracking and maintaining the content s status in the Jaas databases. Process The GO Associate Release Manager II will work closely with EA s First Party account partners, EA Certification & Compliance (EACC) groups and other key internal EA teams (Planning & Readiness, Channel Delivery, Release Management, Tech Partners & Channels, Commercial, Studio/QV) to ensure the efficient and timely release of EA s content on First Party platforms, providing feedback and suggestions on new processes and improvements for the overall submission cycle. The GO Associate Release Manager II will be part of a high-performing team that can provide cross-functional and cross regional support to ensure there is always coverage for projects in both the Central European and Pacific time zones. The GO Associate Release Manager II is expected to become an expert in their platform and provide support for all release management activities and guidance on First Party requirements. The GO Associate Release Manager II will train other team members, from the HD Release Management team ensuring that all are fully trained and all have the necessary support to be successful within Global Operations (GO). The role will partner with GO Management and GO Functional Managers to execute global submission strategy such as supporting new platforms and tools and to align on ongoing initiatives, as well as daily operational topics. The role will be required to onboard new tasks and support HD Release Management as needed. The GO Associate Release Manager II will manage the reporting, tracking and triaging of submission related issues, to support the team goal of 100% submission accuracy. This includes ensuring all data points are maintained as live (Jaas, Asana, 1 st Party portals, FLC). Team To provide support during Pacific Standard Time, a night shift is established within the team. A rotation plan will be in place to ensure that each team member covers the night shift for portions of the year. The Release Management department is a dynamic part of the business where there are peak periods of activity therefore the incumbent must have a flexible approach to working hours, including weekends. Taking annual leave during these periods is limited. Responsibilities Responsibilities on the process Project manage the metadata submission process. Partner with the GO HD Release Management team to ensure that all activities are executed effectively and to a high standard. Resolve issues and escalations raised by the GO HD Release Management team as appropriate. Maintains effective, productive, and professional relations with First Party partner contacts for the platforms (typically release and/or account managers). Maintains a close partnership and professional rapport, constantly seeking to make process improvements where possible. Maintains complete knowledge of all business models (Subscription, EA Access, Digital & Packaged), Edition and Content planning processes including the materials required for smooth and successful submissions via collaboration with Store Operations and Planning & Readiness teams, EACC test hubs/QA/Dev through to the First Parties. Also, able to assist with developing efficient and consistent use of the required tools (Jaas, FLC, PBI). The role requires working with key stakeholders to ensure the most efficient workflow/process is implemented. Educates Studio, and drives change as needed to ensure submission processes are consistently error free. Works closely with GO Management to execute global submissions strategy such as supporting new business models including Subscription and EA Access and to align on ongoing initiatives, as well as daily operational topics. Liaises with colleagues within specific vertical to hand-off critical projects at end of day, as appropriate, facilitating global time-zone coverage on time critical projects. Maintains a complete understanding of all product schedule dependencies and needs on a global scale. Proactively engages studio personnel, GO Planning & Readiness team, EACC Operations staff, and EACC Management to establish First Party bodies re-submission schedules and resolve conflicts before they arise. Strategically communicates with these teams as needed to achieve best outcomes. Attends and drives scheduling meetings. Alerts management when processes or policies are compromised, or product releases are at risk. Ensure maximum coordination and communication world-wide based GO teams; operate with a global focus. Assist GO Management team to train and develop the GO Release Management team into a best in class service organization fully trained on specific toolsets for global territories; internalize submission deliverables as appropriate to minimize impact on Studio teams and drive consistency with external partners. Proactively updates and creates reference documentation for EA Studio personnel to drive consistency and integrity of submissions. Communicates problem trends, submissions-related news from console, etc. as needed for Studio to remain empowered to succeed. Assists GO Management in official interactions with external partners as needed; negotiating on failure points, seeking official waivers to requirements, and making priority requests. Heavily involved in safeguarding EA s relationship and business by strategically denying damaging courses of action. Assists GO Leadership in finding best path between short and long-term gains. Manages other general Release Management process interactions and communicates status to partners and stakeholders according to established Certification/Rating/First Party submissions service level agreements. Ensures timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of submission information. Conducts presentations to Studio or QA personnel worldwide, advocating the GO Release Management agenda and getting feedback on services. Manages the delivery of software and documentation submission packages into First Parties for platforms/projects assigned. Ensures submission packages are of the highest integrity and punctuality. Supports management in developing a stronger proactive and continuously improving team culture. Responsible for supporting GO Managers to ensure key process documentation is up to date and fit for purpose. Provide guidance on prioritization issues and flag potential risks and bottlenecks. Ensure Jaas databases are maintained and kept up to date at all times. Build and maintain relationships with internal and external partners, such as game teams, wider GO partner teams, HD Release Management, EACC, and our First Party contacts. About Electronic Arts We re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. LinkedInID 1449 Back to Role List

Locations : Hyderabad, Telangana, India Role ID 208261 Worker Type Regular Employee Studio/Department World Wide Customer Experience Flexible Work Arrangement Off Site Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Product Manager - Moderation & Automation you're the Product Manager - Moderation & Automation You are part of EA s Fan Care organization that strives to make EA known for taking care of fans. You are responsible for leading a product portfolio to both improve existing and develop new fan experiences. You lead product planning and execution throughout the product lifecycle to ensure our Community Moderation & Care offerings support the overall strategy and goals of EA. you'll collaborate with a variety of stakeholders to design and create the products in your portfolio. You will gain insights from studios and other organizations that influence your product roadmap. you're here to transform the Community Moderation & Care experience for EA. You will research and understand gaming industry moderation & safety trends to understand fan moderation expectations and community safety needs. You will develop a product strategy to deliver the moderation & safety vision using experience design to define the vision, strategy, and multiyear roadmap. You will oversee the strategy and product implementation with cross-functional teams including studio, player safety, and operational execution teams. You will perform product management activities, including budget management, KPI performance tracking, and fiscal year planning. You will gather insights and analyze information from within EA and its partner studios to measure product success and mitigate issues or risks. you'll continue to manage and update your product portfolio roadmap for improvements and future releases . you'll work with internal stakeholders to understand how to improve or enhance our utilization of automation and new technology. you'll get insight from external stakeholders to understand how to help EA achieve our goals and exceed fan expectations. You will prioritize features or releases to ensure we meet our short-term objectives while moving towards the long-term product vision. You are the go-to person for any issues or escalation within your product portfolio. You are an expert product manager and great at business analysis, problem solving, and effective communication. You are constantly assessing the current and future trends of fan communities and the gaming and interactive entertainment industries. You balance long-term strategy work with day-to-day tasks. You are successful at leading complex cross-functional teams and might have experience with people management. you'report to the Director of Product Management - Community Moderation & Care. A typical day in the life of the Product Manager: Product management o Research and share fan community and gaming trends o Contribute new and creative ideas accounting for trends in the gaming space o Create and articulate product portfolio vision, roadmaps, features, user stories, and acceptance criteria for a suite of products o Work with Director of Product Management to align on product strategy, budget and desired outcomes o Prepare product marketing collateral to share with internal and external stakeholders o Define and track measurable success criteria and metrics, including business KPIs o Oversee product development by leading cross-functional teams of architects and developers o Answer/clarify questions from stakeholders o Understand the use cases of the product line and how changes impacts the fan, the Fan Care organization, Studios, or EA o Continually improve processes, documentation, and communications Stakeholder management and communication o Communicate product line strategy to senior leadership to ensure the roadmap is aligned to the long term vision and coordinate proper resourcing and funding o Lead relationships with vendors, internal partners, and stakeholders, ensuring needs and concerns are considered and addressed in a timely and informed manner o Evangelize product benefits to all internal and external stakeholders o Gather player and internal feedback to drive improvements and inform product roadmap prioritization o Complete planned initiatives in a complex business environment with shifting stakeholder needs and timelines You need to be known for: Being a great problem solver - You are analytical, have an attention to detail, a critical thinker and use a logical approach to solving problems. Excellent communication - You prioritize communication and work hard to ensure people know what s going on, what s changing, and what the future holds. You are great at written and verbal communication and can articulate complex issues. You have good executive presence and are able to facilitate meetings with your team and other stakeholders. You are able to communicate to influence others and motivate action. Successfully managing a complete product lifecycle (ideation, roadmaps, overseeing development, future releases, deprecation, etc.) Strong project management skills - you understand many approaches and lead project managers to support your teams effectively Strong business analysis skills - You are great at gathering, documenting, analyzing, defining and managing business requirements. You can articulate current state vs. future state and the gaps between the two. You can identify the root cause of issues and identify impacts of changes. you'll love your job THE MOST if you: Have 3-6 years of relevant experience in a Product Management role Like working, and winning, with a broad team Enjoy creating and testing innovative products to foster new and better experiences Are comfortable managing products from ideation through development to execution Are a confident, creative communicator who likes to share information, gather data, or influence your audiences Thrive in fast-paced, dynamic environments you'll feel pretty bummed about this job if you: enjoy engaging in the tactics and deep technical details of product want to focus on product development instead of strategy or the roadmap are okay with limiting product innovation due to resources or time like managing a program or project with tasks and assignments like working on your own rather than collaborating with a team to accomplish a task dislike rapid pace or constant changes in their work environment

Locations: Hyderabad, Telangana, India Location: Hyderabad Country: India Role ID 204029 Worker Type Regular Employee Studio/Department Finance Flexible Work Arrangement Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Job Description Job Title: AP Specialist II, Disbursement Location: Hyderabad Introduction to EA & India Centre: Electronic Arts Inc. is a leading global interactive entertainment software company. EA develops, publishes, and distributes interactive software worldwide for video game systems, personal computers, wireless devices, and the Internet. EA India s office in Hyderabad supports game development activities for mobile gaming, console, online and free to play casual game portal pogo.com. Two corporate functions operate shared services centres: IT- provides networks & applications support whereas Finance supports purchase to pay, accounts receivables, revenue accounting, fixed assets accounting, procurement support, payroll & FP&A. Introduction to Function & Role: The Accounts Payable process is carried out for North America, Europe and APAC regions including non-English-speaking countries. The scope includes Invoice Processing, Validation, IOH, Vendor creation, Disbursement and Helpdesk activities within agreed timeline as per EA internal policy, ensure timely payment to suppliers and employees and managing Customer Service for the internal customers. The responsibility of an AP Specialist II is to have end to end knowledge on 2 to 3 AP activities as listed above along with hands on working experience to support the process on daily basis as per the requirement. Roles & Responsibilities: Ability to work on the assigned process and support team as per the process requirement. Provide excellent customer service to our business partners and suppliers to resolve their queries to fix the issues. Do the follow up on pending items on a regular and timely basis. Address on help desk queries and resolutions as per request within agreed SLA. Look for the opportunities in cleaning the aged items by working with different teams to keep the records up to date. Experience on Non-speaking English language countries AP processes, also understanding different tax concepts of various countries. Specially for Canada region taxes is an added advantage. Ability to work on multi-tasking activities to deliver within agreed timelines. Deliver internal set defined targets on publishing monthly Dashboards, Productivity and Accuracy. Work closely with IT on the system issues & change requests to ensure the relevant testing is done before moving the fix to Prod. Guide and train new team members to meet the learning curve. Adhere to the policies and procedure under structured supervision. Adept in publishing the quarterly metric and documenting the process change in a timely manner. Create and amend vendor records by verifying the vendor information against the provided documents. Periodic review of vendor records and de-activate the dormant vendors in database. 15. Process vendor payments, employee payments using different forms of payment methods (eg: Wire, Check , ACH). Experience in issuing the manual payments using the bank website will be an added advantage. Working on Payment rejections and reissuing the payments to vendors. Should have an experience in AP Month end close activities and working on AP-GL reconciliations. Work with the Vendors or Business partners in resolving the open credits or aged transactions. Skills and Experience: A bachelor s degree in accounting or business administration. 3 - 5 years of experience in Accounts Payable process and relevant experience of 2 - 3 years in Payments, VM activities & help desk queries. Hands on experience with R12 preferred & remote transition is an added advantage. Intermediate level in MS Office. Keyboard skills more than 25 words per minute Passion for continuous improvement and leveraging technology. Outgoing personality with excellent verbal & written English communication skills, commitment to achieving results. Good team player and result oriented Willingness to be flexible with working hours given the potential global coverage of this role. About Electronic Arts We re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Back to Role List

Locations : Hyderabad, Telangana, India Role ID 208410 Worker Type Regular Employee Studio/Department CTO - IT Flexible Work Arrangement Hybrid Description Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Electronic Arts Inc . is a global leader in interactive entertainment. We develop games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres. We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion. We celebrate diversity and inclusion and aim to create great experiences for our employees as often as our players. Were looking for people to come to the office or Zoom meeting excited to work and ready for some fun. The Data Science engineer will report to Sr Manager Engineering responsible for Data Insights. Join us in driving the next revolution in games. Responsibilities: Develop and optimize data pipelines to extract, process, and store structured and unstructured data for AI/ML applications. Perform data mining and feature engineering, ensuring high-quality datasets for machine learning models.

Locations : Hyderabad, Telangana, India Role ID 208408 Worker Type Regular Employee Studio/Department CTO - IT Flexible Work Arrangement Hybrid Description Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Electronic Arts Inc. is a global leader in interactive entertainment. We develop games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres. We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion. We celebrate diversity and inclusion and aim to create great experiences for our employees as often as our players. Were looking for people to come to the office or Zoom meeting excited to work and ready for some fun. The Senior Data Engineer will report to Sr Manager Engineering responsible for Data Insights. Join us in driving the next revolution in games. Responsibilities: Design, build, and optimize scalable data acquisition and integration solutions to meet business requirements. Develop and maintain ETL processes for extracting, transforming, and loading (ETL) data from various sources into appropriate databases with accuracy and timeliness. Optimize data integration systems for performance as data volume grows, ensuring high quality and reliability. Create and maintain logical and physical data models to ensure efficient data storage, retrieval, and integration across systems. Collaborate with development teams to implement data strategies, data flows, and conceptual models. Ensure data quality and integrity by establishing and maintaining data governance standards. Analyze complex data to develop business intelligence solutions and integration designs. Translate business requirements into technical designs and implement them effectively. Convert data models and design specifications into functional code, including complex SQL queries, stored procedures, and automation scripts using SQL, JavaScript, and/or Python. Monitor, troubleshoot, and enhance system performance, integrating new features as needed. Follow best practices and company guidelines for programming, documentation, and data integration. Develop and document data audit, archiving, and restoration processes. Review and refine integration development efforts to ensure consistency and adherence to best practices. Leverage Python and APIs to automate data workflows and improve data processing efficiency.

We are seeking a QA/QV Lead to join our AI Technologies Engineering team, reporting to the Senior Engineering Manager of AI Technologies. In this role, you will drive quality assurance and verification (QA/QV) strategies, leveraging Generative AI-powered solutions to enhance testing efficiency and effectiveness. As a hands-on leader, you will oversee the design and execution of both manual and automated testing processes, ensuring our AI-driven solutions meet or exceed quality and usability standards. You will collaborate closely with product managers, architects, and engineers, applying your expertise in QA/QV, software engineering, user experience, and design patterns to optimize product reliability and performance. In addition to leading a team of QA/QV engineers, you will personally implement innovative AI-driven testing technologies, manage test case development and execution, and refine QA/QV methodologies. Strong planning, communication, and problem-solving skills are essential to shaping the future of QA/QV in this cutting-edge environment. Key Responsibilities Engineer and deploy automated QA solutions Collaborate with Product Management and Engineering Leadership to align priorities with the roadmap and ensure product quality meets established requirements. Foster continuous improvement in Agile practices, team dynamics, and QA/QV methodologies. Identify risks, manage dependencies, and ensure on-time delivery of high-quality products Monitor and report quality metrics, test progress, and product readiness to stakeholders. Be a change agent, driving operational effectiveness and implementing process improvements. Required Skills 6+ years collaborating with global teams of engineers, product managers, and stakeholders You excel at thinking outside of the box and finding creative and innovative solutions to challenging problems 6+ years of experience engineering QA / QV automation solutions and executing manual testing 2+ years of experience leading QA \ QV teams Comprehensive understanding of the software development lifecycle (SDLC) Plan and execute change management through a formal change management process. Undergraduate or graduate degree in Computer Science, Information Technology or equivalent domain Good Hands on experience in Cloud Technologies-, AWS, Azure ,GCP. Beneficial Experience Knowledge of AI/ML/Generative AI concepts, processes, and applications. Knowledge of cloud-based AI services and infrastructure

Locations : Hyderabad, Telangana, India Role ID 208440 Worker Type Regular Employee Studio/Department CTO - IT Flexible Work Arrangement Hybrid Description Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. We are EA And we make games - how cool is thatIn fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard. That s why we employ the most creative, passionate people in the industry. The EA Information Technology group (EAIT) works as a global team to empower EAs employees, studios and business operations to be creative, collaborative, and productive. As a digital entertainment company, EAs enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. Our mission is to bring creative technology services to each of these areas, working across the company to "ensure better play." About the Role We are looking for an Architect with software engineering experience to join our AI Technologies Engineering team. You will report to the Senior Engineering Manager, AI Technologies. In this role, you will design and develop innovative applications and services powered by Generative AI (GenAI), driving technical excellence and delivering impactful business solutions. As a junior architect, you will architect and engineer full stack applications, ensuring seamless integration across front-end, back-end, and cloud-based AI services. Your work will enhance efficiency, improve user experiences, reduce friction, and create entirely new business capabilities made possible through GenAI-driven innovations. You will both design and write the software for the GenAI powered applications. Key Responsibilities Design and engineer secure, efficient, and scalable web applications, APIs, and backend services. Engineer Generative AI-powered solutions and applications Drive code quality, security, performance optimization, and DevOps.

Locations: Hyderabad, Telangana, India Role ID 208346 Worker Type Regular Employee Studio/Department CTO - IT Flexible Work Arrangement Hybrid Description Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Electronic Arts Inc. is a global leader in interactive entertainment. We develop games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres. We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion. We celebrate diversity and inclusion and aim to create great experiences for our employees as often as our players. Were looking for people to come to the office or Zoom meeting excited to work and ready for some fun. The UI Architect will report to Sr Manager responsible for Data Insights. Join us in driving the next revolution in games. Key Responsibilities Build scalable applications with React JS,NodeJS, Angular and Javascript. Deploy websites on cloud infra, especially in AWS. Build architecture define deployment strategy of applications on the frontend side. Strong knowledge of DevOps principles and the use of CI/CD tools such as Jenkins, Git, Bitbucket etc. Set up automated testing pipelines on the UI front. Collaborate with the Product and UX team to come up with great UI experience. Ability to learn any language with best practices. Collaborate with teams to define solutions for our applications UI. Define standards, procedures and guidelines on UI Development that could be followed across projects. Troubleshoot and debug issues, ensuring the quality and performance of the applications. Stay updated on industry trends and best practices to improve software development processes. Follow company guidelines for programming and documentation. Monitor the application performance by performing regular tests, troubleshooting, and integrating new features. Offer support by responding to system problems. Minimum Qualifications UI Architect with at least 10+ years of industry experience in building UI for a range of projects. Should have extensive work experience in React and should also have knowledge of NodeJS, Angular and Javascript. Should have experience of deployment of websites on cloud infra, especially in AWS. Having experience in Azure is plus. Should be able to build architecture define deployment strategy of applications on the frontend side. Should be able develop design ci-cd pipelines across multiple ui projects using gitlab, jenkins, etc. Should be able to set up automated testing pipelines on the UI front. Should be able to collaborate with the Product and UX team to come up with great UI experience. Should have experience in defining standards, procedures and guidelines on UI Development that could be followed across projects. Having some preliminary knowledge on backend technologies like Python, MySQL/PostgresSQL, etc. is also an advantage as would help in better collaboration with the backend team. Having experience in building data-intensive ui in React/Angular is also a plus. Should have experience in working in both serverless architecture(Lambdas, etc.) as well as stateful architecture using Kubernetes and Docker is also required. Should be aware of Microfrontend Architecture. About Electronic Arts We re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Back to Role List