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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Your Key Responsibilities Lead the design, configuration, and customization of the ServiceNow platform, focusing on integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. Develop and implement service request fulfilment workflows, leveraging CIS-CSM capabilities to streamline customer service processes and improve dispute management. Utilize advanced scripting tools and ServiceNow functionalities to automate complex tasks and optimize business processes. Architect and execute integrations with third-party systems, ensuring seamless data flow and process automation. Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases that align with business objectives. Create and maintain comprehensive technical specifications documentation. Manage data loading, manipulation, and maintenance between ServiceNow and other systems, ensuring data integrity and compliance with business requirements. Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports that provide actionable insights for decision-making. Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout the development and delivery of ServiceNow releases. Conduct thorough system and integration testing with both sample and live data, ensuring high-quality deliverables and adherence to best practices. Skills And Attributes For Success 3-6 years of experience in ServiceNow development and administration, with a strong focus on integration, UI Builder, Playbook, and CIS-CSM. Proven expertise in dispute management processes and Financial Services Operations (FSO). Strong understanding of ServiceNow modules, functionalities, and best practices. Proficiency in scripting languages and tools relevant to ServiceNow development. Excellent analytical and problem-solving skills with a focus on delivering business value. Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels. To qualify for the role, you must have College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences Must have CSA and minimum 1 CIS in CSM or IRM Approximately 3 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period. Experience in leading projects and mentoring junior developers. ITIL foundations certification a plus Ideally, you’ll also have Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories. Knowledge about ServiceNow’s latest version’s features. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 21 hours ago

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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Your Key Responsibilities Lead the design, configuration, and customization of the ServiceNow platform, focusing on integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. Develop and implement service request fulfilment workflows, leveraging CIS-CSM capabilities to streamline customer service processes and improve dispute management. Utilize advanced scripting tools and ServiceNow functionalities to automate complex tasks and optimize business processes. Architect and execute integrations with third-party systems, ensuring seamless data flow and process automation. Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases that align with business objectives. Create and maintain comprehensive technical specifications documentation. Manage data loading, manipulation, and maintenance between ServiceNow and other systems, ensuring data integrity and compliance with business requirements. Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports that provide actionable insights for decision-making. Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout the development and delivery of ServiceNow releases. Conduct thorough system and integration testing with both sample and live data, ensuring high-quality deliverables and adherence to best practices. Skills And Attributes For Success 3-6 years of experience in ServiceNow development and administration, with a strong focus on integration, UI Builder, Playbook, and CIS-CSM. Proven expertise in dispute management processes and Financial Services Operations (FSO). Strong understanding of ServiceNow modules, functionalities, and best practices. Proficiency in scripting languages and tools relevant to ServiceNow development. Excellent analytical and problem-solving skills with a focus on delivering business value. Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels. To qualify for the role, you must have College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences Must have CSA and minimum 1 CIS in CSM or IRM Approximately 3 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period. Experience in leading projects and mentoring junior developers. ITIL foundations certification a plus Ideally, you’ll also have Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories. Knowledge about ServiceNow’s latest version’s features. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 21 hours ago

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Company Description TechBeezs Solutions helps eCommerce brands thrive on Amazon, Walmart, and eBay. With over 5 years of experience in performance-driven marketing, we specialize in Amazon PPC, listing SEO, and strategic marketplace optimization. We work with brands in various categories including home decor, grocery, fashion, jewelry, and supplements, helping them reach significant revenue milestones. By focusing on a select number of clients, we provide exceptional service and cultivate long-term partnerships. Our services encompass Amazon PPC, SEO-rich listings, conversion optimization, and account health management, among others. Role Description This is a full-time remote role for an Amazon Ads Specialist at TechBeezs Solutions. The Amazon Ads Specialist will be responsible for managing Amazon PPC (Sponsored Products, Sponsored Brands, Sponsored Display) campaigns, optimizing SEO-rich listings, and implementing data-driven product launch strategies. Daily tasks include conducting account audits, developing keyword strategies, managing international marketplace expansion, optimizing conversion rates, and ensuring account health compliance. Regular performance reporting and providing actionable insights to clients will also be a key part of the role. Qualifications Expertise in Amazon PPC (Sponsored Products, Sponsored Brands, Sponsored Display) Skills in SEO-rich listings optimization and keyword strategy development Experience in data-driven analysis and performance reporting Knowledge in conversion optimization and account health management Excellent written and verbal communication skills Ability to work independently and remotely Experience in eCommerce marketing and international marketplace expansion is a plus Bachelor's degree in Marketing, Business, or a related field

Posted 21 hours ago

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Your Key Responsibilities Lead the design, configuration, and customization of the ServiceNow platform, focusing on integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. Develop and implement service request fulfilment workflows, leveraging CIS-CSM capabilities to streamline customer service processes and improve dispute management. Utilize advanced scripting tools and ServiceNow functionalities to automate complex tasks and optimize business processes. Architect and execute integrations with third-party systems, ensuring seamless data flow and process automation. Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases that align with business objectives. Create and maintain comprehensive technical specifications documentation. Manage data loading, manipulation, and maintenance between ServiceNow and other systems, ensuring data integrity and compliance with business requirements. Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports that provide actionable insights for decision-making. Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout the development and delivery of ServiceNow releases. Conduct thorough system and integration testing with both sample and live data, ensuring high-quality deliverables and adherence to best practices. Skills And Attributes For Success 3-6 years of experience in ServiceNow development and administration, with a strong focus on integration, UI Builder, Playbook, and CIS-CSM. Proven expertise in dispute management processes and Financial Services Operations (FSO). Strong understanding of ServiceNow modules, functionalities, and best practices. Proficiency in scripting languages and tools relevant to ServiceNow development. Excellent analytical and problem-solving skills with a focus on delivering business value. Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels. To qualify for the role, you must have College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences Must have CSA and minimum 1 CIS in CSM or IRM Approximately 3 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period. Experience in leading projects and mentoring junior developers. ITIL foundations certification a plus Ideally, you’ll also have Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories. Knowledge about ServiceNow’s latest version’s features. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 21 hours ago

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Your Key Responsibilities Lead the design, configuration, and customization of the ServiceNow platform, focusing on integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. Develop and implement service request fulfilment workflows, leveraging CIS-CSM capabilities to streamline customer service processes and improve dispute management. Utilize advanced scripting tools and ServiceNow functionalities to automate complex tasks and optimize business processes. Architect and execute integrations with third-party systems, ensuring seamless data flow and process automation. Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases that align with business objectives. Create and maintain comprehensive technical specifications documentation. Manage data loading, manipulation, and maintenance between ServiceNow and other systems, ensuring data integrity and compliance with business requirements. Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports that provide actionable insights for decision-making. Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout the development and delivery of ServiceNow releases. Conduct thorough system and integration testing with both sample and live data, ensuring high-quality deliverables and adherence to best practices. Skills And Attributes For Success 3-6 years of experience in ServiceNow development and administration, with a strong focus on integration, UI Builder, Playbook, and CIS-CSM. Proven expertise in dispute management processes and Financial Services Operations (FSO). Strong understanding of ServiceNow modules, functionalities, and best practices. Proficiency in scripting languages and tools relevant to ServiceNow development. Excellent analytical and problem-solving skills with a focus on delivering business value. Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels. To qualify for the role, you must have College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences Must have CSA and minimum 1 CIS in CSM or IRM Approximately 3 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period. Experience in leading projects and mentoring junior developers. ITIL foundations certification a plus Ideally, you’ll also have Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories. Knowledge about ServiceNow’s latest version’s features. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 21 hours ago

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8.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Solution Architect- CSM/FSO/IRM As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Manager with expertise in ServiceNow Implementation to join the EY GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Job Purpose The Solution Architect is responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans. We are seeking a highly experienced ServiceNow Manager with 8-10 years of expertise to lead our ServiceNow initiatives. The ideal candidate will possess a strong background in integration, UI Builder, Playbook, and CIS-CSM, along with in-depth knowledge of dispute management and Financial Services Operations (FSO). This role will involve strategic oversight, team leadership, and the delivery of high-quality ServiceNow solutions that align with our business objectives. Your Key Responsibilities Lead and manage the ServiceNow development team, providing guidance and mentorship to ensure high-quality deliverables and professional growth. Oversee the design, configuration, and customization of the ServiceNow platform, focusing on integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. Develop and implement service request fulfilment workflows, leveraging CSM capabilities to streamline customer service processes and improve dispute management. Drive the architecture and execution of integrations with third-party systems, ensuring seamless data flow and process automation across the organization. Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases that align with business objectives. Create and maintain comprehensive technical specifications documentation. Manage data loading, manipulation, and maintenance between ServiceNow and other systems, ensuring data integrity and compliance with business requirements. Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports that provide actionable insights for decision-making. Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout the development and delivery of ServiceNow releases. Conduct thorough system and integration testing with both sample and live data, ensuring adherence to best practices and high-quality standards. Stay updated on the latest ServiceNow features and industry trends, providing strategic recommendations for continuous improvement and innovation. Skills And Attributes For Success 8-10 years of experience in ServiceNow development and administration, with a strong focus on integration, UI Builder, Playbook, and CSM. Proven expertise in dispute management processes and Financial Services Operations (FSO). Strong understanding of ServiceNow modules, functionalities, and best practices. Excellent leadership and team management skills, with a track record of successfully leading projects and initiatives. Strong analytical and problem-solving skills with a focus on delivering business value. Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Good to have CIS-CSM or IRM. Education Level High School Diploma/GED, Technical Diploma, Associate’s degree/College Diploma, Non-Degree Program, Bachelor’s Degree, Master’s Degree, Doctorate Degree, Higher Degree, Other Bachelor’s or Masters. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you. About EY As a global leader in assurance, tax, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 21 hours ago

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8.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Manager with expertise in ServiceNow Implementation to join the EY GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Job Purpose The Solution Architect is responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans. We are seeking a highly experienced ServiceNow Manager with 8-10 years of expertise to lead our ServiceNow initiatives. The ideal candidate will possess a strong background in integration, UI Builder, Playbook, and CIS-CSM, along with in-depth knowledge of dispute management and Financial Services Operations (FSO). This role will involve strategic oversight, team leadership, and the delivery of high-quality ServiceNow solutions that align with our business objectives. Your Key Responsibilities Lead and manage the ServiceNow development team, providing guidance and mentorship to ensure high-quality deliverables and professional growth. Oversee the design, configuration, and customization of the ServiceNow platform, focusing on integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. Develop and implement service request fulfilment workflows, leveraging CSM capabilities to streamline customer service processes and improve dispute management. Drive the architecture and execution of integrations with third-party systems, ensuring seamless data flow and process automation across the organization. Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases that align with business objectives. Create and maintain comprehensive technical specifications documentation. Manage data loading, manipulation, and maintenance between ServiceNow and other systems, ensuring data integrity and compliance with business requirements. Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports that provide actionable insights for decision-making. Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout the development and delivery of ServiceNow releases. Conduct thorough system and integration testing with both sample and live data, ensuring adherence to best practices and high-quality standards. Stay updated on the latest ServiceNow features and industry trends, providing strategic recommendations for continuous improvement and innovation. Skills And Attributes For Success 8-10 years of experience in ServiceNow development and administration, with a strong focus on integration, UI Builder, Playbook, and CSM. Proven expertise in dispute management processes and Financial Services Operations (FSO). Strong understanding of ServiceNow modules, functionalities, and best practices. Excellent leadership and team management skills, with a track record of successfully leading projects and initiatives. Strong analytical and problem-solving skills with a focus on delivering business value. Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Good to have CIS-CSM or IRM. Education Level High School Diploma/GED, Technical Diploma, Associate’s degree/College Diploma, Non-Degree Program, Bachelor’s Degree, Master’s Degree, Doctorate Degree, Higher Degree, Other Bachelor’s or Masters. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 21 hours ago

Apply

3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Your Key Responsibilities Lead the design, configuration, and customization of the ServiceNow platform, focusing on integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. Develop and implement service request fulfilment workflows, leveraging CIS-CSM capabilities to streamline customer service processes and improve dispute management. Utilize advanced scripting tools and ServiceNow functionalities to automate complex tasks and optimize business processes. Architect and execute integrations with third-party systems, ensuring seamless data flow and process automation. Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases that align with business objectives. Create and maintain comprehensive technical specifications documentation. Manage data loading, manipulation, and maintenance between ServiceNow and other systems, ensuring data integrity and compliance with business requirements. Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports that provide actionable insights for decision-making. Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout the development and delivery of ServiceNow releases. Conduct thorough system and integration testing with both sample and live data, ensuring high-quality deliverables and adherence to best practices. Skills And Attributes For Success 3-6 years of experience in ServiceNow development and administration, with a strong focus on integration, UI Builder, Playbook, and CIS-CSM. Proven expertise in dispute management processes and Financial Services Operations (FSO). Strong understanding of ServiceNow modules, functionalities, and best practices. Proficiency in scripting languages and tools relevant to ServiceNow development. Excellent analytical and problem-solving skills with a focus on delivering business value. Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels. To qualify for the role, you must have College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences Must have CSA and minimum 1 CIS in CSM or IRM Approximately 3 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period. Experience in leading projects and mentoring junior developers. ITIL foundations certification a plus Ideally, you’ll also have Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories. Knowledge about ServiceNow’s latest version’s features. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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Agra, Uttar Pradesh, India

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Company Description Vijayshri Packaging is a leading manufacturer and supplier of durable PP and BOPP woven bags, with over a decade of industry expertise. We are IS0 and ZED certified, highlighting our commitment to quality. Serving sectors such as dal, sugar, cement, fertilizer, cattle feed, and flour, we deliver exceptional packaging solutions. Our standardized manufacturing processes and extensive experience ensure superior packaging quality that exceeds customer expectations. Role Description This is a full-time on-site role for a Field Sales Executive located in Agra. The Field Sales Executive will be responsible for identifying and developing new business opportunities, maintaining relationships with existing clients, and achieving sales targets. Duties include conducting market research, preparing sales reports, and providing exceptional customer service. The individual will also be required to travel within the designated territory to meet with clients and attend trade shows or industry events. Qualifications Proven experience in sales and business development Excellent communication and negotiation skills Ability to conduct market research and analyze data Proficiency in preparing sales reports and maintaining client records Capability to travel and work independently Bachelor's degree in Business, Marketing, or a related field Experience in the packaging industry

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0 years

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Noida, Uttar Pradesh, India

Remote

Job Requirements Job Title: Customer Care Executive Company Name: Startek Location: Noida, Uttar Pradesh Salary: ₹17,000 - ₹18,500 per month Employment Type: Hybrid (Work From Home) Job Description Startek is looking for Customer Care Executives to join our team for an exciting E-commerce Chat Process. This is a work-from-home opportunity with the convenience of a hybrid work model. As a Customer Care Executive, you will be responsible for handling customer queries and complaints tactfully, ensuring an excellent customer experience at every interaction, and taking complete ownership for customer satisfaction. Key Responsibilities Efficiently handle customer queries and complaints Provide excellent customer experience during all interactions Take complete ownership of customer issues and ensure end-to-end resolution Demonstrate good analytical ability in resolving customer concerns Preferred Candidate Profile Excellent written and oral communication skills in English Display good customer service skills Prior experience in BPO voice processes will be preferred, but freshers can also apply Ability to create a work-from-home environment Willingness to work in a 24/7 environment Must have own Laptop/Desktop with a reliable Internet connection for remote work FAQs 1Q: What is the job title? A: The job title is "Customer Care Executive II - E-commerce Chat Process." 2Q: Is this a remote job? A: Yes, this is a work-from-home opportunity with a hybrid work model. 3Q: What locations are these openings available in? A: The openings are available in Noida, Uttar Pradesh; Bangalore/Bengaluru, Karnataka; and Delhi/NCR. 4Q: Is prior BPO voice process experience necessary? A: While prior experience is preferred, freshers are also welcome to apply. 5Q: What are the required communication skills? A: Candidates should possess excellent written and oral communication skills in English. 6Q: What equipment is required for working from home? A: Applicants must have their own Laptop/Desktop with a reliable Internet connection.

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3.0 years

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Gurugram, Haryana, India

On-site

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Hybrid Full Time 30 June 2025 SiteCore Developer About This Role We at LIXIL are seeking a skilled and experienced Sitecore Developer to join our global team. You will play a key role in developing and maintaining a decoupled front-end applications using Next.js on Vercel, integrated with the latest Sitecore XM Cloud SaaS solution. A strong understanding of Storybook.js for UI component development and testing is essential. You will collaborate closely with our global cross-functional team, including UX/UI designers, further experts, internal / external developers, and content managers, to deliver cutting-edge web applications that provide seamless user experiences. Key Responsibilities You contribute to the development and maintenance of our Web applications, with a focus on building scalable, high-performance solutions Build and manage a decoupled front-end architecture using Next.js to deliver seamless user experiences. Leverage Storybook.js to build, test, and document reusable UI components. Work closely with UX/UI designers to translate mockups and wireframes into interactive and responsive front-end interface modules, based on Next.js You secure dynamic cross-browser compatibility and mobile responsiveness across multiple platforms. Implement and optimize integrations with leading integrations solutions to Sitecore’s (XM) Cloud for dynamic content management. Collaborate with backend developers to create scalable APIs and services to power the front-end. Participate in code reviews, unit testing, extending test-automation via cypress.io, and ensure code quality by following best practices. Stay updated with the latest front-end technologies and frameworks and continuously improve the codebase. Required Qualification Technical Expertise: 3+ years of experience in a role working with Sitecore (preferably with Sitecore XM Cloud or comparable setup). Strong expertise in Sitecore, including headless architecture, Sitecore JSS, and integrations Experience with Next.js and its ecosystem (Vercel App, Node.js, API integration) Track record of working on SSR (Service-Side-Rendering) / SSG (Static-Site-Generation) applications Experience with Sitecore XM Cloud, including page/content modeling, integration with APIs, and component-driven development. Strong experience with Storybook.js for building, testing, and documenting front-end components. Hands-on experience with JavaScript/TypeScript, HTML, CSS, and front-end technologies. Familiarity with Headless CMS architecture and decoupled development approaches. Understanding of RESTful APIs and integration with backend services. Experience working in Agile environments with tools like JIRA, Git, Confluence, etc. Familiarity with CI/CD pipelines, unit testing frameworks, and code versioning tools. Solid understanding of test automation approaches and tools e.g. like cypress.io or comparable Strong communication and collaboration skills, with the ability to work effectively within cross-functional teams.

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Gurugram, Haryana, India

Remote

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Fully remote possible Full Time 1 October 2025 Primary Purpose: In one to three sentences, explain why this position exists and how it contributes to the overall organization; submit completed job description with the org chart The main role of a SAP Application Specialist RTR is to design, implement and deploy SAP solutions to achieve defined business goals in coordination with the responsible Solution Architects and Business Process Owners. Furthermore, this position is characterized by a strong networking between different departments, regions and external service providers, as well as the daily support of operational systems. Primary Duties & Responsibilities: Summarize major duties performed (mark essential functions with *) that are critical to the job; indicate estimated percentage of time spent in each duty – must total 100%; spell out all abbreviations; indicate the scope of the role (e.g., locations supported, revenue scope, etc.).Note: This list is not meant to be an exhaustive list of responsibilities, duties and skills. Analyze, design and implement sustainable E2E processes in coordination with the Solution Architects and Business Process Owners in a global system landscape (S/4 global rollout) Application consulting, end / key user support and training, planning and implementation of workshops as well as global Go Live support. Operation support & maintenance of S/4 in SAP finance module Job Requirements : Indicate the minimum and preferred education, work experience, KSAs and/or certifications required to perform the essential functions of this position Skilled in implementation, customization SAP certification and maintenance of mentioned modules is an advantage Knowledge of S4HANA Suite of products & SAP Cloud application is an advantage. Experience in working across multiple workstreams to ensure aligned E2E solutions. Ability to confidently speak through E2E SAP processes and detail the integration points between different SAP modules & areas Independent and proactive work with the motivation to drive things forward and improve them Willingness to travel to support on-site implementations Excellent communication and presentation skills Fluent English skills, other language desirable

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5.0 years

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Gurugram, Haryana, India

Remote

About The Role Grade Level (for internal use): 08 S&P Global Commodity Insights The Role: Engineer I, Application Support Analyst, The Location: Hyderabad/Gurgaon, India The Team: AppOps is responsible for providing high quality operational and technical support for all Commodity Insights (CI) business specific applications and systems. Responsible to provide CI Business Partners with initial first line remote support for IT issues and requests which occur during business hours in relation to the use of CI business specific applications. Ensuring that standard operating procedures is followed for all incident and service requests received into the helpdesk function. Proactively monitor applications responding to alerts and providing the business with periodic health check reports. We operate 24x7 which can involve working during APAC|EMEA|AMER Hours & requires weekend support. (Rotational shifts 5 day a week). Work hours can change depending on Business requirements. Enter the grade level of the position: Grade 9 The Impact: You will be the first line of support for all requests and incidents raised by Commodity Insights business partners. You will ensure the business receives a prompt response to any requests and ensure issues are resolved within agree service level agreements What’s in it for you: The position is the part of the global application Support team supporting users based in three time zones and across 26 offices. Exposure to Application /Product support, technical operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations. Responsibilities Provide initial first line Application/Product support and triage of incidents and service requests for IT issues which occur during use of Platts applications. Technical Excellence: In-depth Technical understanding of all Applications, Monitoring Tools, and all available technical resources. Executing Effective Weekend Support Incident Identification, Effective Shift handovers, Major Incident Mgmt. & Process Hygiene. Log and capture incidents from all sources into ticketing system (ServiceNow) ensuring correct categorization and prioritization of IT issues Application Support Operations: Ensure application operations excellence and guaranteed response times by actively monitoring application health checks, end user emails/tickets and ensuring all Incidents/service requests are resolved in a timely and comprehensive manner. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns Major Incident Management: Engaging & driving the major Incidents during the weekends to Initiate bridge call, engage technical teams and restore the service Immediately Incident Hygiene: Adhering to the Incident Hygiene process, ensuring High Hygiene in the Incidents & requests handled. Knowledge Management and competency development: Create & share the SOPs, Best Practice documents, check list, technical knowledge articles. Resolving IT incidents to restore service as quickly as possible using known error database. Escalation of tickets to other teams as required Active participation in knowledge transitions, also coming up with Process Initiatives, deliver ideas and values to achieve the desired results. Basic Qualifications What We’re Looking For: Experience working with various Application Monitoring systems and tools (Autosys / AppDynamics /Nagios/Naemon/Splunk preferred) Experience in IT Service Management frameworks (ITIL or similar) Knowledge of troubleshooting & supporting applications running on either Linux (preferred) or Windows server OS Exposure to industry standard ITSM tools (ServiceNow strongly preferred) Experience supporting Cloud computing (AWS). Familiar with infrastructure concepts related to distributed applications (Load balancers, Networking. Firewall, NAT, Virtual servers) Exposure working with tools like Putty, RDP, SSH, WinSCP, MySQL Query Browser, Oracle SQL Developer. Familiar with reporting and analyzing tools (Beneficial but not essential) Experience working collaborative platforms like Microsoft SharePoint, Box, OneDrive, MS Teams. Good understanding of Agile Framework. Any knowledge of Webservers either (Beneficial but not essential) Windows IIS Linux Apache, and WebLogic (preferred) Any knowledge of scripting languages (JScript and JavaScript DOS, VBScript, Pearl, Python, PowerShell, or shell script) preferred (Beneficial but not essential) Microsoft Office / Office 365 especially Excel (Macros, Worksheets, and add-ins) Preferred Qualifications 5+ years of relevant experience with bachelor’s degree. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group) Job ID: 317512 Posted On: 2025-08-12 Location: Gurgaon, Haryana, India

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0 years

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Gurugram, Haryana, India

On-site

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Hybrid Full Time 17 June 2025 About The Role In Project and Retail Sales you will drive lead generation, foster client relationships, oversee team management, achieve sales targets and maintain customer satisfaction through effective customer-centric operations. What You’ll Do Lead Generation, Project Pipeline & Payments realization. Build relationships with Interior Designers / Architects / Fabricators / Customers to drive sales initiatives to achieve business goals. Identify new clients and generate business from existing clientele to achieve business targets. Maintain relationships with customers to achieve repeat/ referral business. Manage customer-centric operations & ensure customer satisfaction by achieving delivery/ service quality norms. What You’ll Need Preferable similar industry (Building material industry) Having Min 5 Yrs of experience in project and Retail business Good Connect with Builders, Architects and plumbers Willing to travel frequently

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1.0 years

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Gurugram, Haryana, India

Remote

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 2 June 2025 Systems Engineer Responsibilities Continuously monitor system alarms from all kinds of IT Services such as Network, Server, Cloud etc. in LIXIL Respond to critical and major system alarms on a 24x7 basis Follow documented processes and procedures to resolve common issues related to software, hardware, and networks Escalate complex or unresolved issues to Tier 2 or Tier 3 support as needed Maintain accurate and detailed records of user interactions and troubleshooting steps in the ticketing system Provide monitoring and KPI reports regularly and upon request Ensure adherence to SLAs (Service Level Agreements) and other performance metrics Participate in training and development to stay updated on new technologies and procedures Collaborate with other Digital team members to ensure seamless support operations Set up and maintain alarm monitoring tools and KPI dashboard under the supervision of senior engineers Handle and solve IT incidents related to IT Services such as Network, Server, Cloud etc. by referring SOPs or KEDB (Know Error Database) Handle and solve IT tasks related to IT Services such as Network, Server, Cloud etc. by referring SOPs or KEDB (Know Error Database) Graduation or equivalent; a degree in Information Technology or a related field is a plus Requirements Graduation or equivalent; a degree in Information Technology or a related field is a plus Shift working required and mandatory; 6 days a week on a rotational basis Role may require flexibility, including working different hours, weekends, or holidays, to provide global support coverage Experience in customer service or technical support role Excellent communication skills, ability to explain technical concepts to non-technical users Strong problem-solving skills and the ability to follow documented procedures Basic understanding of computer systems, networks, and software applications Ability to manage multiple tasks simultaneously Familiarity with ticketing systems, preferably Jira, is an advantage Willingness to work some shifts and weekends if necessary Nice to have specialty is any of the languages (Japanese, German, Spanish and Chinese) Qualifications Experience in a multi-tiered support environment IT certifications (e.g. CompTIA A+, ITIL Foundation) are a plus Minimum 1- 3 years of Working experience / Freshers also

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0 years

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Gurugram, Haryana, India

Remote

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 1 July 2025 Role Objective Leader - Retail & Distribution is responsible for managing and overseeing sales operations within a specific geographic territory. They lead a team of sales representatives, develop sales strategies, set targets, and work to achieve sales goals within their area. This role involves building relationships with key clients, analyzing sales data, and collaborating with other departments to align sales efforts. Key Responsibilities Team Leadership & Management: Recruiting, hiring, training, and motivating a sales team. Coaching and mentoring sales representatives to improve performance. Managing the sales pipeline and ensuring team members are equipped with the necessary tools and knowledge. Sales Strategy & Execution: Developing and implementing sales strategies and plans to achieve targets. Identifying and pursuing new sales opportunities and expanding into new markets. Monitoring and tracking sales performance, making adjustments as needed. Client Relations & Business Development: Building and maintaining relationships with key clients and stakeholders. Negotiating contracts and closing deals with customers. Identifying and developing new key clients. Reporting & Analysis: Analyzing sales data and market trends to identify opportunities and make informed decisions. Preparing regular sales reports and participating in meetings to review performance. Ensuring sales data and reporting are accurate and efficient. Collaboration & Communication Working with other departments, such as marketing, product development, and customer service, to align sales efforts. Communicating effectively with sales teams, clients, and internal stakeholders. Sales & Business Development Proven sales experience, a strong understanding of sales processes, and the ability to identify and pursue new business opportunities. Required Skills Communication & Interpersonal Skills: Excellent communication, interpersonal, and negotiation skills to build relationships, present ideas effectively, and close deals. Analytical Skills: The ability to analyze sales data, identify trends, and make data-driven decisions. Strategic Thinking: The ability to develop and implement effective sales strategies and plans. Product Knowledge: A thorough understanding of the products or services being sold. Technical Skills: Proficiency in using CRM systems, sales tools, and other relevant technologies.

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15.0 years

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Gurugram, Haryana, India

Remote

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 16 July 2025 Role Objective Leader – B2C Retail & Distribution is responsible for managing and overseeing sales operations within a specific geographic territory. They lead a team of sales representatives, develop sales strategies, set targets, and work to achieve sales goals within their area. This role involves building relationships with key clients, analyzing sales data, and collaborating with other departments to align sales efforts. Key Responsibilities Team Leadership & Management: Recruiting, hiring, training, and motivating a sales team. Coaching and mentoring sales representatives to improve performance. Managing the sales pipeline and ensuring team members are equipped with the necessary tools and knowledge. Sales Strategy & Execution: Developing and implementing sales strategies and plans to achieve targets. Identifying and pursuing new sales opportunities and expanding into new markets. Monitoring and tracking sales performance, making adjustments as needed. Client Relations & Business Development: Building and maintaining relationships with key clients and stakeholders. Negotiating contracts and closing deals with customers. Identifying and developing new key clients. Reporting & Analysis: Analyzing sales data and market trends to identify opportunities and make informed decisions. Preparing regular sales reports and participating in meetings to review performance. Ensuring sales data and reporting are accurate and efficient. Collaboration & Communication Working with other departments, such as marketing, product development, and customer service, to align sales efforts. Communicating effectively with sales teams, clients, and internal stakeholders. Sales & Business Development Proven sales experience, a strong understanding of sales processes, and the ability to identify and pursue new business opportunities. Qualifications Required Skills Education: Bachelor/ Past Graduate in business studies Experience: 10 – 15 years’ Relevant experience in Retail sales, business development and exposure of managing large and remote working team. Experience in Setting Up Showrooms /Experience Centers will be an added advantage Relevant industry experience from Building Materials Industry would be an added benefit Language: Hindi and business level English (written and verbal) Skills Proven leadership and team management skills with strong analytical, communication and presentation abilities Demonstrated ability to own and deliver business objectives Communication & Interpersonal Skills: Excellent communication, interpersonal, and negotiation skills to build relationships, present ideas effectively, and close deals. Analytical Skills: The ability to analyze sales data, identify trends, and make data-driven decisions. Strategic Thinking: The ability to develop and implement effective sales strategies and plans. Product Knowledge: A thorough understanding of the products or services being sold. Technical Skills: Proficiency in using CRM systems, sales tools, and other relevant technologies.

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Gurugram, Haryana, India

On-site

Company Description MoveNXT is a leader in the relocation management industry, providing innovative and value-added mobility services since 2004 and formally incorporated in 2009. We offer comprehensive relocation services for corporations, government agencies, and individuals, including the seamless relocation of offices, homes, and pets worldwide. Our experienced team ensures a hassle-free experience, understanding the complexities of relocating. As a trusted and independent partner, we deliver tailored expert solutions for the global workforce. Role Description This is a full-time on-site role for an Inside Sales Executive, located in Gurugram. The Inside Sales Executive will be responsible for generating leads, managing customer inquiries, and nurturing client relationships. Daily tasks include identifying sales opportunities, contacting potential clients, and providing exceptional customer service. The role requires active collaboration with the sales team to achieve sales targets and objectives. Qualifications Inside Sales and Lead Generation skills Excellent Communication and Customer Service skills Strong Sales abilities and experience Ability to work collaboratively with a team Proficiency in CRM software and Microsoft Office Suite Bachelor's degree in Business Administration, Marketing, or a related field Prior experience in the relocation or logistics industry is a plus

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15.0 years

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Gurugram, Haryana, India

Remote

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 17 July 2025 Role Objective Leader - B2B Sales will be responsible for developing and executing sales strategies, build and maintain client relationships, and drive revenue growth. This role involves strategic planning, sales management, and team leadership, requiring a blend of analytical skills, communication abilities, and a deep understanding of the B2B sales processes. This role involves building relationships with key clients, analyzing sales data, and collaborating with other departments to align sales efforts. Managing Key Accounts for Institutional and Project Businesses and High Value Products. Team Leadership & Management: Recruiting, hiring, training, and motivating a sales team. Coaching and mentoring sales representatives to improve performance. Managing the sales pipeline and ensuring team members are equipped with the necessary tools and knowledge. Sales Strategy & Execution: Developing and implementing sales strategies and plans to achieve targets. Identifying and pursuing new sales opportunities and expanding into new markets. Monitoring and tracking sales performance, making adjustments as needed. Client Relations & Business Development: Building and maintaining relationships with key clients and stakeholders. Negotiating contracts and closing deals with customers. Identifying and developing new key clients. Reporting & Analysis: Analyzing sales data and market trends to identify opportunities and make informed decisions. Preparing regular sales reports and participating in meetings to review performance. Ensuring sales data and reporting are accurate and efficient. Collaboration & Communication Working with other departments, such as marketing, product development, and customer service, to align sales efforts. Communicating effectively with sales teams, clients, and internal stakeholders. Sales & Business Development Proven sales experience, a strong understanding of sales processes, and the ability to identify and pursue new business opportunities. Qualifications Education: Bachelor/ Past Graduate in business studies Experience: 10 – 15 years’ Relevant experience in B2B sales, Managing Key Accounts for Institutional and Project Business, exposure of managing large and remote working team. Experience in Setting Up Showrooms /Experience Centers will be an added advantage Relevant industry experience from Building Materials Industry would be an added benefit Language: Hindi and business level English (written and verbal) Skills Proven leadership and team management skills with strong analytical, communication and presentation abilities Demonstrated ability to own and deliver business objectives Communication & Interpersonal Skills: Excellent communication, interpersonal, and negotiation skills to build relationships, present ideas effectively, and close deals. Analytical Skills: The ability to analyze sales data, identify trends, and make data-driven decisions. Strategic Thinking: The ability to develop and implement effective sales strategies and plans. Product Knowledge: A thorough understanding of the products or services being sold. Technical Skills: Proficiency in using CRM systems, sales tools, and other relevant technologies.

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0 years

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Gurugram, Haryana, India

Remote

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 2 July 2025 About The Role In Project Sales you will drive lead generation, foster client relationships, oversee team management, achieve sales targets and maintain customer satisfaction through effective customer-centric operations. What You’ll Do Lead Generation, Project Pipeline & Payments realization. Build relationships with Interior Designers / Architects / Fabricators / Customers to drive sales initiatives to achieve business goals. Identify new clients and generate business from existing clientele to achieve business targets. Maintain relationships with customers to achieve repeat/ referral business. Manage customer-centric operations & ensure customer satisfaction by achieving delivery/ service quality norms. What You’ll Need Preferable similar industry (Building material industry) Having Min 3-4 Yrs of experience in project business Good Connect with Builders, Architects and plumbers Willing to travel frequently

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5.0 years

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Gurugram, Haryana, India

Remote

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Fully remote possible Full Time 1 July 2025 Job Title: Salesforce Developer Company: LIXIL International Location: India Department: IT Digital Reports To: Leader, IT APAC Job Purpose: This position is a highly skilled Salesforce Application Support Specialist to provide support to LIXIL International across APAC countries. This role is crucial for maintaining the stability and performance of LIXIL's Salesforce ecosystem, encompassing Sales Cloud, Service Cloud, Field Service, Marketing Cloud, and related integrations. The ideal position will possess strong technical expertise, excellent problem-solving abilities, and a collaborative approach to ensure a seamless user experience. This role involves troubleshooting complex issues, fulfilling service requests, advising on best practices, contributing to continuous platform improvement, and collaborating with LIXIL's internal teams. Responsibilities Provide timely and effective support to end-users experiencing technical issues with Salesforce and associated applications. Investigate, troubleshoot, and resolve escalated incidents, documenting root causes, solutions, and preventative measures. Fulfill service requests, including user management, data updates, basic configuration adjustments, and testing of Salesforce critical updates (currencies, custom metadata). Provide specialized support for Salesforce integrations with Outlook/Google Suite, Single Sign-On (SSO), MuleSoft APIs, and other connected systems. Analyze and assess the feasibility of change requests, providing high-level solution overviews, detailed effort estimations , and recommendations to business leaders. Proactively identify potential issues and areas for improvement within the Salesforce platform, suggesting solutions for increased robustness and efficiency. Foster strong relationships with support teams, providing guidance, training, and knowledge transfer. Utilize designated communication channels. Maintain accurate and comprehensive documentation of all support activities, including incident reports, service request logs, and change request assessments. Contribute to regular reporting on support performance. Participate in the entire application lifecycle, focusing on coding and debugging. Perform unit tests to optimize performance. Assist in configuring Salesforce settings, profiles, roles, and permissions to meet user needs. Work with developers to implement minor customizations and enhancements to Salesforce objects, workflows, and processes. Qualifications Bachelor's/Master's degree in Computer Science, Engineering, or equivalent industry experience. Minimum of 5 years of progressive experience in Salesforce delivery management, business analysis, and technology 2+ years of experience providing L3 Salesforce support in a complex enterprise environment. Deep understanding of Salesforce Sales Cloud, Service Cloud, Field Service, and Marketing Cloud. Proven experience with Salesforce configurations, customizations, Visualforce, Lightning Web Components (LWC), Aura components, web services, SOQL, Visual Force, Visual Studio Code/Eclipse IDE, Data Loader, Reports and Dashboards. Strong integration experience, specifically with Outlook/Google Suite, SSO, and MuleSoft. Hands-on experience with source control tools. Knowledge and experience with Salesforce static code analysis tools. Knowledge of CI/CD tools, Mulesoft, or integration with 3rd party systems (e.g., SAP) is a plus. Familiarity with Agile and SDLC methodologies. Excellent analytical, problem-solving, and troubleshooting skills. Outstanding communication, interpersonal, and collaboration skills. Ability to work independently and as part of a distributed team. Salesforce certifications: Certified Platform Developer I &II are mandatory (e.g., Administrator, Platform App Builder, Service Cloud Consultant are highly desirable).

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0 years

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Gurugram, Haryana, India

Remote

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 15 September 2025 Role Summary The Senior Executive is responsible for managing daily operations at the Lixil Experience Center (LEC), delivering excellent customer service, and driving sales performance. The role ensures brand alignment, team coordination, and operational efficiency. Key Responsibilities Deliver premium customer experience and build strong relationships Drive sales and meet assigned targets Manage and distribute leads effectively Maintain the LEC’s look and feel in line with brand standards Stay updated on product knowledge and demonstrate confidently Handle day-to-day operations: appointments, reminders, inventory, petty cash, and reports Plan and manage events (small and large scale) Collaborate with cross-functional teams to meet business goals Required Skills Strong communication and interpersonal skills Proven experience in sales and customer service Good organizational and time management abilities Product knowledge with a passion for the brand Ability to manage events and multitask Proficiency in relevant tools and software Experience Background in retail, sales, customer service, event management Exposure to the home/bathroom design industry is a plus

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8.0 - 12.0 years

0 Lacs

Gurugram, Haryana, India

Remote

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 19 July 2025 You will lead our e-commerce operations and strategy and be a crucial team member in driving organizational growth. For this, you will manage our online store, optimize sales funnels, and work closely with various departments to ensure an exceptional online shopping experience. This role requires a combination of strategic thinking and hands-on execution. Objectives of the role  Developing and executing e-commerce strategies to drive online sales and enhance the customer experience.  Managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory management.  Collaborating with cross-functional teams, including marketing, product, logistics, and IT, to ensure smooth e-commerce processes.  Monitoring and analyzing key performance indicators (KPIs) such as traffic, conversion rates, sales, and customer satisfaction.  Implementing digital marketing initiatives, such as SEO, SEM, email marketing, and social media, to drive traffic and sales.  Optimizing the website for user experience, including navigation, search functionality, and mobile responsiveness.  Managing relationships with third-party vendors, including payment gateways, logistics partners, and e-commerce platforms.  Analyzing sales performance and customer behavior to identify opportunities for improvement.  Implementing A/B testing and conversion rate optimization (CRO) strategies.  Manage product listings, descriptions, and pricing in the online store.  Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency.  Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement.  Analyse customer behaviour and trends to identify growth opportunities and areas for improvement.  Monitor website functionality and handle troubleshooting issues with the e- commerce platform, including technical problems and user experience challenges.  Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery.  Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store.  Analyze data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behavior.  Track and report e-commerce performance, including sales, conversion rates and ROI on digital marketing campaigns.  Manage relationships with third-party vendors and platforms such as Shopify, Magento, or WooCommerce.  Stay updated with the latest trends and best practices in e-commerce and digital marketing.  Required Skills And Qualifications  Bachelor’s degree in business, Marketing, E-Commerce, IT, or a related field. Qualifications  8-12 years of experience as an e-commerce manager or in a similar e-commerce or digital marketing role.  Strong understanding of online sales platforms (e.g., Shopify, Magento, WooCommerce) and digital marketing strategies.  Expertise in digital marketing techniques, including SEO, SEM, and social media marketing.  Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools.  Excellent analytical skills and proficiency with CRM software and MS Excel.  Knowledge of UX/UI principles and how they impact online sales.  Strong problem-solving skills and ability to adapt to a fast-paced, evolving industry.  Solid communication and organizational skills, with the ability to manage multiple projects simultaneously.  Analytical mindset with the ability to derive actionable insights from data.  Familiarity with e-commerce trends such as personalization, chatbots, or AI- driven shopping experiences.  Experience with inventory management and supply chain management.  Preferred Skills And Qualifications  Master’s degree in Digital Marketing or E-Commerce.  Experience managing online marketplaces (like Amazon, Flipkart, or eBay).  Knowledge of best practices in search engine optimization (SEO) and search engine marketing (SEM).  Proficiency in content management systems (CMS) and customer relationship management (CRM) software.  Experience with performance marketing, including paid advertising and retargeting strategies.  Experience with advanced data analytics tools (e.g., Tableau, Power BI).  Strong understanding of supply chain and inventory management in an e-commerce setting.  Experience with A/B testing, conversion rate optimization (CRO), and user testing.  Knowledge of web development and CMS platforms for custom e-commerce solutions.  Strong financial acumen for managing e-commerce budgets and sales forecasts.

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7.0 years

0 Lacs

Mumbai Metropolitan Region

Remote

Job Title : Senior AV Generalist- APAC Department: Scaled post-production Full Time Job, Remote Possible, Shift Work Involved TRAILER PARK GROUP Trailer Park Group is a full-service agency specializing in content creation and entertainment marketing. By combining a storytelling expertise with large-scale production resources, Trailer Park is uniquely positioned to make, market, and distribute content for its diverse client portfolio of top entertainment studios and major brands. With content creation at the centre, we support our clients with strategy, creative and the latest in digital services. Trailer Park Group Mumbai is a creative agency with 140+ employees. We have an unparalleled team and believe that talent and passion have no limits. Our Mumbai office has an expansive portfolio spanning multiple digital first OTT campaigns across different Indian languages, and high-profile theatrical, gaming and ed-tech campaigns as well as content production. White Turtle Studios, a trailer park group company, is looking for an experienced and highly passionate AV Editor with Motion Graphics skills who is ready to take on diverse scaled video projects for our global clients. In this role you will collaborate, learn, and get to work on the creative campaigns of some of the biggest brands like Netflix, Prime Video, HBO, Disney etc. Position Summary The Role: Reporting to the Supervisor of Scaled Post-Production, you will join a growing team that manages the scaled postproduction of Trailer Park clients' campaigns. In this role you will be responsible for creating localized AV marketing assets for global distribution, as well as troubleshooting and overseeing deliverables for the overall team. You are a detail-oriented individual who is experienced in managing a large volume of assets in a high-speed, high-performance environment. You also have creative sensibility and a keen eye for storytelling. You are a force of calm and good judgment as well as an adaptable person who revels in change and innovation. Key Responsibilities: Localize & version marketing AV assets to meet the specific requirements of each region. QC and validate incoming assets and project briefs from clients – including plug-ins for After Effects projects. Provide and assign briefs to the internal team through Teams and Airtable. Oversee the project deliverables and timelines for the team. Prepare both sequences and assets for conform and localization. Export and encode spots for review and for final delivery. Use After Effects to localize graphics cards, Title Treatment animations, lower thirds etc. Edit AV marketing material, including shot swaps and end card changes. Execute creative edits/GFX creation including but not limited to sizzle reels, cut-downs, hot-fixes. Troubleshoot workflows and toolset inefficiencies. Collaborate on post-production optimizations alongside the Post Supervisor as well as the client. Onboarding and training new members of the team. Assist with the management of paperwork, assets, and related documents. Qualifications: 7+ years Offline Editing/GFX experience in an entertainment marketing agency, post house, or in film or episodic TV work. Short form preferred. Advanced knowledge of Adobe Creative Suite, with a focus on Premiere, AfterEffects, Photoshop, and basic knowledge of Illustrator. Knowledge of Templater, DaVinci Resolve & Cinema 4D a plus. 3+ years’ experience in leading a team of other editors or gfx artists, with specific responsibilities in project kickoff, onboarding / training, and overseeing final deliverables. Client facing experience a plus. Experience with global language localization a big plus. Ability to pick up new software and tools quickly. Deep familiarity with both current and burgeoning AV Postproduction workflows. This includes current and upcoming standards and best practices for codecs, frame rates, 4K and HDR/SDR deliveries. High attention to detail, with a high degree of accuracy and consistency. Self-starter with an ability to work autonomously. Excellent organization and time management; able to prioritize large volume of work effectively and efficiently with tight deadlines. Please provide a showreel of your motion graphic/editing skills with your application. Language fluency in English and Hindi required, other Indian/APAC languages a plus. WORKING AT TRAILER PARK GROUP: We believe that great work is only possible with great people. We want to find people who believe in our mission, vision and values and feel inspired to grow while they are here. Our approach to flexibility is called “Work Your Way,” have flexibility to work remotely or in the office. Work where you can do your best work. OUR PEOPLE AND CULTURE We strive to create an inclusive culture that empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and bring more creativity and innovation to everything we do. We want Trailer Park Group to be one of the most rewarding places you will ever work. PROFESSIONAL DEVELOPMENT From entry-level employees to senior leaders, we believe there’s always room to learn. We offer a best-in-class training programs and opportunities to build new skills, develop as managers and leaders and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our staff have a variety of opportunities to continue to grow throughout their career. At Trailer Park Group (Trailer Park, Art Machine, Mirada Studios, Mutiny, MXW, White Turtle Studios, and Dark Burn Creative) we want to improve the state of our world. Each of us has a responsibility to drive equality and inclusion in our communities and workplace. We are committed to hiring and retaining a diverse workforce. We view everyone as an individual, and we understand that inclusion is more than just diversity – it is about belonging. We celebrate the fact that everyone is unique, and that is what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

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0 years

0 Lacs

Thane, Maharashtra, India

On-site

Customer Service | Threading Controller Thane, MH, IN, 400606 Leviat Country: India City: Thane Req ID: 507836 At Leviat, you can build a future with a lasting legacy Help us make great architecture possible. Responsibly and sustainably. For everyone, and with everyone. Because we’re one rich, vibrant global network of insight and expertise with c.3,000 people at c.60 locations globally, we are a global leader in connecting, fixing, lifting and anchoring technology for the construction industry Own where your ambition can take you. You’re free to explore and to specialise, so make the most of the opportunity. Whatever you want to do, you’ll have the full support of a global business. Learn more about our our business and range of trusted product brands here (www.leviat.com). CRH is the leading provider of building materials solutions that build, connect and improve our world. Employing c.75,800 people at c.3,160 locations in 29 countries, CRH has market leadership positions in both North America and in Europe. Without you noticing our products, we are everywhere you live, work, and relax. Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre . Learn more about us through the following Link. The Purpose of the Role The Customer Service – Threading Controller is responsible for overall customer satisfaction by supporting the Sales Team to ensure customer' needs and concerns is efficiently and effectively managed i.e., to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Key Tasks And Responsibilities Maintain relationship with clients by providing support, information, and guidance, researching and recommending new opportunities and service improvements; Support the Sales Team to ensure that customers are well assisted, and all enquiries are responded in timely manner; Handling all customer complaints and addressing the same instantly; Analyze customers' feedback to understand areas for improvement and present the findings to Customer Service & Marketing Manager. Responsible in all threading invoices send to customer by mail & courier. Get the confirmation from customer. Follow up with transporter and sales team once goods are dispatched. Follow up with Supply & Threading Invoice Receipt. Supply & Threading Invoice Receiving Follow-up. Threading Cover Sheet Working Preparation for existing threading sites / locations. Rechecking coversheets with the Fleet Manager, Customer, and Threading Partner to ensure amounts match on both sides. Payment follow-up for threading invoices. Threading invoice reconciliation with customers. Collecting R.A. Bills from customers to match invoice amounts, daily threading numbers, and any deductions made. Follow-up with threading partners for statutory compliance (PF, ESIC, PT) and submission to sites. Ensuring good coordination with threading partners to help increase daily threading numbers. Sending daily threading reports to all sales teams. It is not possible to enumerate all duties, but your scope covers all Customer Service Threading Controller related responsibilities. Your duties will also extend to other departments as and when required. Key Leadership Competencies Great attitude who embraces every situation with enthusiasm and a Customer-centric approach. Excellent organisational skills and ability to effectively prioritise. Building Collaborative teams / relationships. Interpersonal Awareness / display compassion and empathy. Effective collaborator in diverse, multi-cultural teams. Strives towards continuous improvement Nurture a positive working environment. Key Functional Competencies And Relevant Experience Posses a Bachelor Degree or equivalent with related studies in Business Studies/ Administration/ Marketing or equivalent. Sufficient working experience in customer service and related field. Exposure to Multinational Culture | Work-environment. The ability to communicate confidently – both verbal and written in English. Good sound knowledge of CRM, ability to analyze data and prepare functional reports. Committed and have displayed a sense of urgency to respond to customers. Goal oriented, analytical, self-motivated, confident, proactive, and initiative. The ability to be flexible, decisive, and quick-thinking. Committed, responsible, multitask and able to work under stress. High level of integrity and able to maintain confidentiality of sensitive information. Resonate with Leviat Values including safety aspects. What we offer? We are a global business, looking to attract and retain the best talent A culture that values opportunity for growth, development and internal promotion Highly competitive base pay Pension contribution Hybrid and flexible working dependent on your role A range of other benefits, specific to your role and depending on where in the world you join us i.e. health care, medical insurance, discounted shopping Ongoing personal learning and development support Leviat is an equal opportunities employer. We are commited to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal. We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team. Date: 2 Aug 2025 Job Segment: Construction, CRM, Supply, Engineering, Technology, Operations

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