We are currently hiring for a managerial-level position in our Sales Department. Job Overview: We are seeking a dynamic and results-driven Sales and Marketing Specialist to join our team, focusing on the promotion and sale of advanced analytical instruments ( Especially Optical Microscope). Key Responsibilities: Lead Generation & Prospecting: Identify and generate leads through various channels including web research, direct contacts, existing customer relationships, and cold calls. Initiate cold calls to assess prospects' needs and determine the suitability of our instruments for their applications. Customer Engagement: Engage with prospects to understand their specific applications and challenges. Present and pitch the most appropriate analytical instruments that meet their needs. Conduct detailed analysis of customer requirements and prepare tailored configurations and proposals. Sales Strategy & Execution: Make in-person and online presentations to potential customers, showcasing the advantages and benefits of our products. Analyze the competitive landscape for each opportunity and develop counterarguments to effectively address competitive offerings. Persuade customers of the superiority of our instruments for their specific applications . Order Management: Follow up diligently with customers to secure purchase orders (POs). Verify the accuracy of POs to ensure they align with the customer's application needs and our provided quotes. Requirement: Candidate interested to make their career in Sales of Analytical Instruments. Strong communication and presentation skills, with the ability to build relationships and influence decision-makers. Technical understanding of analytical instruments and their applications is a plus. Ability to analyze customer requirements and offer tailored solutions. Interested candidates can mail their resume on sweta_d@irtech.in
Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Required Candidate profile Any Fresher or Experience candidate. Must have Excellent written English required. Must have good typing speed Basic computer skills, including proficiency in MS Office and ability to navigate through different software applications. Role: Customer Retention – Non voice Process Job Types: Full-time, Permanent, Fresher Pay: ₹19,675.00 - ₹32,675.00 per month Work Location: In person