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113 Job openings at QTONET PRIVATE LIMITED
Technician

Goa, Goa

0 years

INR 0.15 - 0.2 Lacs P.A.

On-site

Full Time

Job Summary: We are seeking a detail-oriented and skilled Technician to join our team. The ideal candidate will be responsible for installing, maintaining, troubleshooting, and repairing technical equipment and systems to ensure smooth and efficient operations. Key Responsibilities: Install, inspect, and test equipment and systems. Perform routine maintenance and servicing of machines, devices, or systems. Diagnose faults and resolve technical issues quickly and effectively. Document service and installation actions by completing reports and logs. Follow safety guidelines and protocols at all times. Collaborate with engineers and other team members to improve system functionality. Maintain an organized workspace and keep tools/equipment in good condition. Keep up to date with industry developments and new technologies. Required Qualifications: High school diploma or technical/vocational certification in [relevant field]. Proven experience as a technician in [industry]. Strong understanding of technical systems and troubleshooting. Ability to read and interpret technical drawings and manuals. Proficiency in using hand and power tools. Good communication and interpersonal skills. Basic computer skills and ability to use diagnostic software/tools. Preferred Qualifications: Associate’s degree or higher in a related field. Experience with [specific systems or tools, e.g., HVAC, networking, CNC machines]. Relevant certifications (e.g., CompTIA A+, HVAC certification, etc.) Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Technician

Goa

0 years

INR 0.15 - 0.2 Lacs P.A.

On-site

Full Time

Job Summary: We are seeking a detail-oriented and skilled Technician to join our team. The ideal candidate will be responsible for installing, maintaining, troubleshooting, and repairing technical equipment and systems to ensure smooth and efficient operations. Key Responsibilities: Install, inspect, and test equipment and systems. Perform routine maintenance and servicing of machines, devices, or systems. Diagnose faults and resolve technical issues quickly and effectively. Document service and installation actions by completing reports and logs. Follow safety guidelines and protocols at all times. Collaborate with engineers and other team members to improve system functionality. Maintain an organized workspace and keep tools/equipment in good condition. Keep up to date with industry developments and new technologies. Required Qualifications: High school diploma or technical/vocational certification in [relevant field]. Proven experience as a technician in [industry]. Strong understanding of technical systems and troubleshooting. Ability to read and interpret technical drawings and manuals. Proficiency in using hand and power tools. Good communication and interpersonal skills. Basic computer skills and ability to use diagnostic software/tools. Preferred Qualifications: Associate’s degree or higher in a related field. Experience with [specific systems or tools, e.g., HVAC, networking, CNC machines]. Relevant certifications (e.g., CompTIA A+, HVAC certification, etc.) Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Customer Service Assistant

Goa, Goa

3 years

INR 0.15 - 0.25 Lacs P.A.

On-site

Full Time

About the Role: We are looking for a dedicated and customer-oriented Customer Support Representative to join our growing team. In this role, you will be the first point of contact for our customers, providing timely and effective assistance to ensure a positive experience. You’ll resolve customer issues, answer questions, and provide product or service information with professionalism and empathy. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Resolve customer complaints and issues efficiently, escalating when necessary. Guide customers through troubleshooting steps or product usage. Maintain accurate and detailed records of customer interactions in CRM tools. Collaborate with internal teams (Sales, Technical, Operations) to resolve complex issues. Provide feedback and suggestions to improve customer satisfaction and product experience. Stay updated on product knowledge, company policies, and customer service best practices. Qualifications: Proven experience in customer service or a similar role (1–3 years preferred). Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Comfortable working with CRM systems and support tools (e.g., Zendesk, Freshdesk, Salesforce). Ability to multitask and work in a fast-paced environment. High school diploma or equivalent; college degree preferred. Preferred Skills: Experience supporting SaaS products or technical troubleshooting (if applicable). Fluency in additional languages is a plus. Empathy, patience, and a positive attitude toward helping others. What We Offer: Competitive salary and benefits. Opportunities for growth and career development. A collaborative and supportive team environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 8485052588

Customer Service Assistant

Goa

1 years

INR 0.15 - 0.25 Lacs P.A.

On-site

Full Time

About the Role: We are looking for a dedicated and customer-oriented Customer Support Representative to join our growing team. In this role, you will be the first point of contact for our customers, providing timely and effective assistance to ensure a positive experience. You’ll resolve customer issues, answer questions, and provide product or service information with professionalism and empathy. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Resolve customer complaints and issues efficiently, escalating when necessary. Guide customers through troubleshooting steps or product usage. Maintain accurate and detailed records of customer interactions in CRM tools. Collaborate with internal teams (Sales, Technical, Operations) to resolve complex issues. Provide feedback and suggestions to improve customer satisfaction and product experience. Stay updated on product knowledge, company policies, and customer service best practices. Qualifications: Proven experience in customer service or a similar role (1–3 years preferred). Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Comfortable working with CRM systems and support tools (e.g., Zendesk, Freshdesk, Salesforce). Ability to multitask and work in a fast-paced environment. High school diploma or equivalent; college degree preferred. Preferred Skills: Experience supporting SaaS products or technical troubleshooting (if applicable). Fluency in additional languages is a plus. Empathy, patience, and a positive attitude toward helping others. What We Offer: Competitive salary and benefits. Opportunities for growth and career development. A collaborative and supportive team environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 8485052588

Digital Marketing Specialist

Goa

2 years

INR 0.15 - 0.2 Lacs P.A.

On-site

Full Time

Job Summary: We are seeking a highly motivated and experienced Digital Marketing Specialist to join our team. The ideal candidate will be responsible for developing, implementing, and managing digital marketing campaigns that promote our brand, products, and services. This role requires expertise in SEO, SEM, social media marketing, email campaigns, and performance analytics. Key Responsibilities: Plan and execute all digital marketing campaigns including SEO/SEM, email, social media, and display advertising Design and manage content across platforms including the company website, blog, and social media Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs) Identify trends and insights and optimize spend and performance based on data Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels Manage Google Ads and social media ad accounts (Facebook, Instagram, LinkedIn, etc.) Work with designers and copywriters to develop engaging ad creatives and content Requirements: Bachelor’s degree in Marketing, Communications, or related field 2+ years of experience in digital marketing or related role Hands-on experience with SEO/SEM, Google Analytics, Google Ads, and CRM tools Proficiency in marketing software (e.g., HubSpot, Mailchimp, or similar) Solid understanding of performance marketing, conversion, and online customer acquisition Strong analytical skills and data-driven thinking Up-to-date with the latest trends and best practices in digital marketing Preferred Qualifications: Google Ads Certification or similar digital marketing certifications Experience with A/B testing tools and marketing automation Knowledge of basic HTML/CSS is a plus Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

IT Associate

Goa, Goa

3 years

INR 0.15 - 0.2 Lacs P.A.

Remote

Full Time

Job Summary: We are seeking a detail-oriented and proactive IT Associate to support our organization's technology infrastructure and end-users. The ideal candidate will assist in maintaining hardware and software systems, troubleshooting issues, and ensuring seamless operation of IT services. Key Responsibilities: Provide first-line technical support to employees via phone, email, or in person. Install, configure, and maintain hardware components such as desktops, laptops, printers, and mobile devices. Set up new user accounts and manage access controls (e.g., Active Directory, Office 365). Perform software installations, updates, and patches across systems. Monitor network performance and report or resolve issues promptly. Assist in maintaining inventory of IT assets and documentation. Ensure data backup and recovery systems are functioning correctly. Support cybersecurity measures and follow data protection protocols. Work with vendors and service providers as needed. Participate in IT projects including system upgrades and migrations. Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field; or equivalent work experience. 1–3 years of experience in an IT support or help desk role. Strong understanding of Windows and/or macOS environments. Familiarity with networking fundamentals (LAN/WAN, TCP/IP, DNS, DHCP). Knowledge of Microsoft Office 365, Active Directory, and basic scripting (PowerShell a plus). Excellent problem-solving and communication skills. Ability to prioritize and manage multiple tasks. Preferred Qualifications: IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Fundamentals. Experience with remote desktop tools, ticketing systems (e.g., Jira, ServiceNow). Exposure to cloud environments (e.g., Azure, AWS). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Shift: Day shift Rotational shift Work Location: In person

Continental Chef

Goa, Goa

5 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Job Summary: We are seeking a skilled and creative Continental Chef to join our culinary team. The ideal candidate will have expertise in preparing a variety of European and Western cuisines, with a strong emphasis on quality, presentation, and consistency. The role involves menu planning, food preparation, kitchen supervision, and maintaining high standards of hygiene and safety. Key Responsibilities: Prepare and present a wide range of Continental dishes including Italian, French, Spanish, and Mediterranean cuisine. Develop and design creative menus and specials based on seasonal availability and customer preferences. Ensure food quality , taste, and presentation consistently meet high standards. Manage kitchen operations related to continental cuisine , including food prep, cooking, plating, and service coordination. Maintain a clean and organized kitchen environment, ensuring compliance with health and safety regulations. Monitor food storage and stock levels; coordinate with procurement for ingredient purchasing. Train, mentor, and supervise junior chefs and kitchen staff. Ensure cost control through proper portioning, waste reduction, and efficient inventory management. Requirements: Diploma or degree in Culinary Arts, Hotel Management, or a related field. Minimum 3–5 years of experience as a Continental Chef in a reputable hotel, restaurant, or catering environment. Strong knowledge of continental cuisine techniques, ingredients, and presentation styles. Familiarity with kitchen hygiene and food safety standards (HACCP preferred). Creativity, attention to detail, and a passion for food excellence. Strong time management and organizational skills. Ability to work in a fast-paced environment and under pressure. Good communication skills and a team-player attitude. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Assistant Housekeeper

Goa, Goa

0 years

INR 0.22 - 0.3 Lacs P.A.

On-site

Full Time

Job Summary: The Assistant Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations to ensure cleanliness, order, and appeal of the property. This role includes supervising housekeeping staff, inspecting rooms and public areas, and ensuring compliance with cleanliness standards, hygiene protocols, and service excellence. Key Responsibilities: Supervise and coordinate the daily cleaning activities of housekeeping staff. Inspect guest rooms, corridors, public areas, and back-of-house areas for cleanliness and standards compliance. Ensure adequate linen, cleaning supplies, and guest amenities are available and managed efficiently. Assist in staff scheduling, training, performance management, and disciplinary processes. Address and resolve guest complaints or special housekeeping requests promptly and professionally. Monitor adherence to safety, sanitation, and health regulations. Maintain inventory of cleaning supplies and assist in placing orders as required. Support sustainability and environmental policies in cleaning practices. Fill in for absent housekeeping staff as necessary. Report maintenance issues to the relevant department for timely resolution. Requirements: Proven experience in housekeeping operations, preferably in a supervisory or assistant role. Strong leadership, organizational, and time-management skills. Attention to detail with a proactive approach to problem-solving. Ability to work flexible hours, including weekends and holidays. Basic computer skills for reporting and communication. Physical stamina to perform cleaning tasks and stand/walk for extended periods. High school diploma or equivalent; hospitality training or certification is a plus. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

IT Associate

Goa

1 years

INR 0.15 - 0.2 Lacs P.A.

Remote

Full Time

Job Summary: We are seeking a detail-oriented and proactive IT Associate to support our organization's technology infrastructure and end-users. The ideal candidate will assist in maintaining hardware and software systems, troubleshooting issues, and ensuring seamless operation of IT services. Key Responsibilities: Provide first-line technical support to employees via phone, email, or in person. Install, configure, and maintain hardware components such as desktops, laptops, printers, and mobile devices. Set up new user accounts and manage access controls (e.g., Active Directory, Office 365). Perform software installations, updates, and patches across systems. Monitor network performance and report or resolve issues promptly. Assist in maintaining inventory of IT assets and documentation. Ensure data backup and recovery systems are functioning correctly. Support cybersecurity measures and follow data protection protocols. Work with vendors and service providers as needed. Participate in IT projects including system upgrades and migrations. Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field; or equivalent work experience. 1–3 years of experience in an IT support or help desk role. Strong understanding of Windows and/or macOS environments. Familiarity with networking fundamentals (LAN/WAN, TCP/IP, DNS, DHCP). Knowledge of Microsoft Office 365, Active Directory, and basic scripting (PowerShell a plus). Excellent problem-solving and communication skills. Ability to prioritize and manage multiple tasks. Preferred Qualifications: IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Fundamentals. Experience with remote desktop tools, ticketing systems (e.g., Jira, ServiceNow). Exposure to cloud environments (e.g., Azure, AWS). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Shift: Day shift Rotational shift Work Location: In person

Continental Chef

Goa

3 - 5 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Job Summary: We are seeking a skilled and creative Continental Chef to join our culinary team. The ideal candidate will have expertise in preparing a variety of European and Western cuisines, with a strong emphasis on quality, presentation, and consistency. The role involves menu planning, food preparation, kitchen supervision, and maintaining high standards of hygiene and safety. Key Responsibilities: Prepare and present a wide range of Continental dishes including Italian, French, Spanish, and Mediterranean cuisine. Develop and design creative menus and specials based on seasonal availability and customer preferences. Ensure food quality , taste, and presentation consistently meet high standards. Manage kitchen operations related to continental cuisine , including food prep, cooking, plating, and service coordination. Maintain a clean and organized kitchen environment, ensuring compliance with health and safety regulations. Monitor food storage and stock levels; coordinate with procurement for ingredient purchasing. Train, mentor, and supervise junior chefs and kitchen staff. Ensure cost control through proper portioning, waste reduction, and efficient inventory management. Requirements: Diploma or degree in Culinary Arts, Hotel Management, or a related field. Minimum 3–5 years of experience as a Continental Chef in a reputable hotel, restaurant, or catering environment. Strong knowledge of continental cuisine techniques, ingredients, and presentation styles. Familiarity with kitchen hygiene and food safety standards (HACCP preferred). Creativity, attention to detail, and a passion for food excellence. Strong time management and organizational skills. Ability to work in a fast-paced environment and under pressure. Good communication skills and a team-player attitude. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Front Office Manager

Goa

3 years

INR 0.4 - 0.5 Lacs P.A.

On-site

Full Time

Job Summary: The Front Office Manager is responsible for overseeing all front desk operations to ensure the highest standards of service and efficiency. This role involves managing the front office team, ensuring smooth check-in/check-out processes , handling guest/client relations, and maintaining an organized, welcoming reception environment. Key Responsibilities: Supervise daily front office operations including reception, guest services, reservations, and administrative support. Manage and train front office staff; develop duty rosters and assign tasks. Ensure a high level of customer satisfaction through excellent service and prompt resolution of issues or complaints. Oversee check-in/check-out processes and billing procedures (hospitality-specific). Maintain communication with other departments to ensure seamless operations. Monitor office supplies and front desk inventory, placing orders as needed. Prepare reports on front office performance, occupancy rates, client feedback, etc. Ensure compliance with health, safety, and company policies. Implement and maintain front office procedures and service standards. Handle VIP clients and special requests with discretion and professionalism. Qualifications and Skills: Bachelor’s degree in Hospitality Management, Business Administration, or related field. Proven experience (3+ years) in a front office or customer service supervisory role. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficient in MS Office and front office software (e.g., Opera, PMS, CRM tools). Problem-solving attitude and ability to remain calm under pressure. Attention to detail and organizational skills. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 8485052588

Restaurant Manager

Goa

3 - 5 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Job Summary: We are looking for a highly motivated and experienced Restaurant Manager to oversee daily operations and ensure the highest level of guest satisfaction. The ideal candidate will be responsible for managing staff, optimizing service flow, maintaining financial performance, and delivering an exceptional dining experience that reflects the brand's standards. Key Responsibilities: Operations & Guest Service Supervise and coordinate daily front-of-house and back-of-house operations. Ensure consistent high-quality customer service and resolve guest complaints promptly. Monitor service standards, cleanliness, and ambiance in line with brand expectations. Implement and enforce standard operating procedures (SOPs) for service and hygiene. Team Management Recruit, train, schedule, and manage restaurant staff including waiters, hosts, bartenders, and kitchen supervisors. Conduct regular staff evaluations, provide coaching, and foster team motivation. Manage team communication, pre-shift briefings, and customer service training. Financial & Inventory Management Control daily sales, monitor budgets, and achieve revenue targets and cost margins. Maintain inventory, control stock levels, and oversee procurement in coordination with suppliers. Manage point-of-sale (POS) systems, billing accuracy, and petty cash handling. Marketing & Business Growth Assist in developing and implementing promotional campaigns and seasonal offers. Analyze customer feedback, market trends, and competitor activities to improve services and increase footfall. Build partnerships with food delivery platforms, local vendors, and influencers as needed. Requirements: Bachelor’s degree in Hospitality, Business Management, or a related field. 3–5 years of proven experience as a Restaurant Manager or similar role in the hospitality industry. Strong leadership, interpersonal, and problem-solving skills . Knowledge of restaurant management software (e.g., POS systems, inventory tools). Excellent customer service and team-building abilities. Good financial acumen and experience in cost control and budgeting. Flexibility to work evenings, weekends, and holidays. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Assistant Housekeeper

Goa

0 years

INR 0.22 - 0.3 Lacs P.A.

On-site

Full Time

Job Summary: The Assistant Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations to ensure cleanliness, order, and appeal of the property. This role includes supervising housekeeping staff, inspecting rooms and public areas, and ensuring compliance with cleanliness standards, hygiene protocols, and service excellence. Key Responsibilities: Supervise and coordinate the daily cleaning activities of housekeeping staff. Inspect guest rooms, corridors, public areas, and back-of-house areas for cleanliness and standards compliance. Ensure adequate linen, cleaning supplies, and guest amenities are available and managed efficiently. Assist in staff scheduling, training, performance management, and disciplinary processes. Address and resolve guest complaints or special housekeeping requests promptly and professionally. Monitor adherence to safety, sanitation, and health regulations. Maintain inventory of cleaning supplies and assist in placing orders as required. Support sustainability and environmental policies in cleaning practices. Fill in for absent housekeeping staff as necessary. Report maintenance issues to the relevant department for timely resolution. Requirements: Proven experience in housekeeping operations, preferably in a supervisory or assistant role. Strong leadership, organizational, and time-management skills. Attention to detail with a proactive approach to problem-solving. Ability to work flexible hours, including weekends and holidays. Basic computer skills for reporting and communication. Physical stamina to perform cleaning tasks and stand/walk for extended periods. High school diploma or equivalent; hospitality training or certification is a plus. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Restaurant Captain

Goa, Goa

4 years

INR 0.15 - 0.25 Lacs P.A.

On-site

Full Time

Role Overview: The Restaurant Captain is responsible for supervising the dining area, managing staff during shifts, ensuring excellent customer service, and supporting smooth restaurant operations. Key Responsibilities: Greet and seat guests in a courteous manner. Supervise waitstaff and ensure service standards are met. Assist in training new staff and maintaining team discipline. Handle guest complaints and resolve issues promptly. Coordinate between kitchen and service staff for timely food delivery. Maintain cleanliness and ambience of the restaurant. Ensure compliance with health and safety regulations. Maintain inventory of service tools and supplies. Qualifications: High school diploma or equivalent; hospitality degree preferred. 2–4 years of experience in food & beverage service, preferably in a supervisory role. Excellent communication and leadership skills. Good knowledge of food and beverage service standards. Customer-oriented and able to handle pressure during peak hours. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

Reservation Supervisor

Goa, Goa

2 years

Not disclosed

On-site

Full Time

Job Summary: We are seeking a detail-oriented and experienced Reservation Supervisor to oversee the daily operations of our reservations team. The ideal candidate will have a strong background in hotel reservations, excellent communication and leadership skills, and hands-on experience with IDS Software (Hotel Property Management System) . Key Responsibilities: Supervise the reservations team and ensure smooth, efficient handling of all bookings. Monitor incoming reservations via phone, email, and online platforms. Maintain up-to-date records in IDS Software and ensure system accuracy. Coordinate with Front Office and Sales & Marketing teams to optimize occupancy and revenue. Manage group bookings, special requests, and VIP arrivals. Conduct regular training sessions for reservation agents, especially on IDS usage. Generate daily, weekly, and monthly reports from IDS for management. Ensure all reservations comply with hotel policies and standards. Handle guest inquiries and complaints in a professional and timely manner. Assist with rate loading, packages, and promotions in IDS. Requirements: Proven experience in hotel reservations, with at least 2 years in a supervisory role. Mandatory knowledge and experience with IDS Software (Fortune Next / IDS Next). Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Ability to train and lead a team effectively. Knowledge of OTA platforms and channel managers is a plus. Flexible to work in shifts, including weekends and holidays. Job Type: Full-time Pay: Up to ₹30,000.00 per year Benefits: Cell phone reimbursement Food provided Schedule: Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Reservation Supervisor

Goa

2 years

INR Not disclosed

On-site

Full Time

Job Summary: We are seeking a detail-oriented and experienced Reservation Supervisor to oversee the daily operations of our reservations team. The ideal candidate will have a strong background in hotel reservations, excellent communication and leadership skills, and hands-on experience with IDS Software (Hotel Property Management System) . Key Responsibilities: Supervise the reservations team and ensure smooth, efficient handling of all bookings. Monitor incoming reservations via phone, email, and online platforms. Maintain up-to-date records in IDS Software and ensure system accuracy. Coordinate with Front Office and Sales & Marketing teams to optimize occupancy and revenue. Manage group bookings, special requests, and VIP arrivals. Conduct regular training sessions for reservation agents, especially on IDS usage. Generate daily, weekly, and monthly reports from IDS for management. Ensure all reservations comply with hotel policies and standards. Handle guest inquiries and complaints in a professional and timely manner. Assist with rate loading, packages, and promotions in IDS. Requirements: Proven experience in hotel reservations, with at least 2 years in a supervisory role. Mandatory knowledge and experience with IDS Software (Fortune Next / IDS Next). Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Ability to train and lead a team effectively. Knowledge of OTA platforms and channel managers is a plus. Flexible to work in shifts, including weekends and holidays. Job Type: Full-time Pay: Up to ₹30,000.00 per year Benefits: Cell phone reimbursement Food provided Schedule: Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Restaurant Captain

Goa

2 - 4 years

INR 0.15 - 0.25 Lacs P.A.

On-site

Full Time

Role Overview: The Restaurant Captain is responsible for supervising the dining area, managing staff during shifts, ensuring excellent customer service, and supporting smooth restaurant operations. Key Responsibilities: Greet and seat guests in a courteous manner. Supervise waitstaff and ensure service standards are met. Assist in training new staff and maintaining team discipline. Handle guest complaints and resolve issues promptly. Coordinate between kitchen and service staff for timely food delivery. Maintain cleanliness and ambience of the restaurant. Ensure compliance with health and safety regulations. Maintain inventory of service tools and supplies. Qualifications: High school diploma or equivalent; hospitality degree preferred. 2–4 years of experience in food & beverage service, preferably in a supervisory role. Excellent communication and leadership skills. Good knowledge of food and beverage service standards. Customer-oriented and able to handle pressure during peak hours. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

Front office

Goa, Goa

0 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Job Summary: We are looking for a professional and guest-oriented Front Office Executive with working knowledge of IDS (Hotel Property Management System) . The candidate will play a key role in delivering an exceptional guest experience by managing front desk operations, including check-ins, check-outs, reservations, and guest queries. Key Responsibilities: Welcome and check in guests in a courteous and efficient manner. Handle guest check-out professionally and accurately. Use IDS software to manage reservations, room assignments, guest profiles, and billing. Ensure a smooth and efficient operation at the front desk. Respond to guest inquiries, complaints, and feedback in a prompt and professional manner. Coordinate with housekeeping and maintenance to ensure room readiness. Manage walk-in guests and upsell rooms when necessary. Maintain front desk records, reports, and daily cashiering tasks. Assist with night audit procedures if assigned. Maintain a clean, organized, and professional reception area at all times. Qualifications & Skills: Experience in a front office/reception role in the hospitality industry. Hands-on experience with IDS is mandatory. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Ability to multitask, prioritize, and handle guest concerns calmly and efficiently. Knowledge of front desk procedures and standard hotel practices. Willingness to work in shifts, including weekends and holidays. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Restaurant Host/Hostess

Goa, Goa

3 years

INR 0.15 - 0.3 Lacs P.A.

On-site

Full Time

Job Summary: We are looking for a warm, well-groomed, and customer-oriented Restaurant Hostess with working knowledge of IDS software . You will be the face of the restaurant, managing guest reservations, seating arrangements, and providing a welcoming dining experience, while also efficiently handling table reservations and guest preferences through IDS. Key Responsibilities: Greet guests warmly as they arrive and escort them to their tables. Manage reservations and table assignments using IDS F&B or Reservation Module . Maintain an accurate waitlist and communicate wait times effectively. Coordinate with restaurant staff to ensure efficient table turnover and optimal seating. Maintain a clean and organized hostess station and front-of-house area. Handle special requests, dietary needs, and VIP guest preferences. Communicate effectively with the service and kitchen teams regarding guest flow. Assist in recording and reporting guest feedback or complaints. Provide menu knowledge when needed and offer basic assistance in upselling. Ensure all guest interactions are professional, courteous, and aligned with brand standards. Qualifications & Skills: 1–3 years of experience as a Hostess in a hotel or fine dining restaurant. Proficiency in IDS software is mandatory (F&B/reservations module). Excellent communication and interpersonal skills. Pleasant personality with professional grooming. Strong organizational skills and attention to detail. Ability to remain calm under pressure and handle guest situations gracefully. Flexible to work in shifts, weekends, and holidays. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Front office

Goa

0 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Job Summary: We are looking for a professional and guest-oriented Front Office Executive with working knowledge of IDS (Hotel Property Management System) . The candidate will play a key role in delivering an exceptional guest experience by managing front desk operations, including check-ins, check-outs, reservations, and guest queries. Key Responsibilities: Welcome and check in guests in a courteous and efficient manner. Handle guest check-out professionally and accurately. Use IDS software to manage reservations, room assignments, guest profiles, and billing. Ensure a smooth and efficient operation at the front desk. Respond to guest inquiries, complaints, and feedback in a prompt and professional manner. Coordinate with housekeeping and maintenance to ensure room readiness. Manage walk-in guests and upsell rooms when necessary. Maintain front desk records, reports, and daily cashiering tasks. Assist with night audit procedures if assigned. Maintain a clean, organized, and professional reception area at all times. Qualifications & Skills: Experience in a front office/reception role in the hospitality industry. Hands-on experience with IDS is mandatory. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Ability to multitask, prioritize, and handle guest concerns calmly and efficiently. Knowledge of front desk procedures and standard hotel practices. Willingness to work in shifts, including weekends and holidays. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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